4/10 Poor
Kenta
Dec 24, 2025
They ordered a driver for me to pick up at the airport. No one reached out to me, I gave the conceirge my phone number and whatsapp as well. I waited for 40 minutes, and I ended up using a Grab to take me to the hotel. When I got to the hotel, the lady at reception insisted I pay the $20 for the driver.. I explained to them the situatiom and they still wanted me to pay. I told them it doesn’t make sense for me to pay as I waited for 40+ minutes with no message from the driver. I ended up paying $10 for a driver that did not take me to the hotel.
Also, the A/C unit for this hotel is very minimal. My room was very hot during my stay! I will plan on staying at a different hotel during my next trip.
Kenta
Stayed 4 nights in Dec 2025
























