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Mercure Tokyu Stay Hiroshima

Property class: 4

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Photo gallery for Mercure Tokyu Stay Hiroshima

Lounge
Property video
Property amenity
Standard Room, 1 Queen Bed | In-room safe, WiFi (free), bed sheets
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Teppocho8-19 Nakaku, Hiroshima
  • Place, Hiroshima Central Shopping District
    ‪1 min walk‬
  • Place, Hiroshima Peace Memorial Park
    ‪12 min walk‬
  • Place, Atomic Bomb Dome
    ‪13 min walk‬
  • Airport, Iwakuni (IWK)
    ‪76 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed

Comfort Room, 1 Queen Bed | In-room safe, WiFi (free), bed sheets

Comfort Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed | In-room safe, WiFi (free), bed sheets

Privilege, Room, 1 Queen Bed

  • 334 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, WiFi (free), bed sheets

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, WiFi (free), bed sheets

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | In-room safe, WiFi (free), bed sheets

Deluxe Twin Room, 2 Twin Beds

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Family Room, 2 Twin Beds

Privilege, Family Room, 2 Twin Beds | In-room safe, WiFi (free), bed sheets

Privilege, Family Room, 2 Twin Beds

  • 527 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Privilege, Twin Room, 2 Twin Beds

Privilege, Twin Room, 2 Twin Beds | In-room safe, WiFi (free), bed sheets

Privilege, Twin Room, 2 Twin Beds

  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | In-room safe, WiFi (free), bed sheets

Superior Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, Multiple Beds

Privilege, Room, Multiple Beds | In-room safe, WiFi (free), bed sheets

Privilege, Room, Multiple Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

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About the neighborhood

Hiroshima

Located in Hiroshima City Centre, Mercure Tokyu Stay Hiroshima is adjacent to Hiroshima Central Shopping District and within a 5-minute walk of Memorial Cathedral for World Peace. This 182-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a 24-hour front desk.

What's nearby

  • Hiroshima Central Shopping District - 1 min walk - 0.1 miles
  • Kamiyacho - 8 min walk - 0.5 miles
  • Hiroshima Museum of Art - 8 min walk - 0.5 miles
  • Hiroshima Peace Memorial Park - 12 min walk - 0.7 miles
  • Atomic Bomb Dome - 13 min walk - 0.8 miles

Getting around

  • Hatchobori Station - 2 min walk
  • Hiroshima Station - 18 min walk
  • Iwakuni Airport (IWK) - 66 min drive

Restaurants

  • 尾道ラーメン 暁
  • ‪肉のやま金 - ‬2 min walk
  • ‪Taverna Takeda - ‬1 min walk
  • ‪モスバーガー 広島八丁堀店 - ‬1 min walk
  • ‪ひまわり - ‬1 min walk

About this property

Mercure Tokyu Stay Hiroshima

Guests of Mercure Tokyu Stay Hiroshima enjoy a gym, free WiFi in public areas, and meeting rooms. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
Guests can expect to find free WiFi. Bathrooms offer hair dryers, toothbrushes and toothpaste, slippers, and toilets with an electronic bidet. All-in-one washer/dryers, refrigerators, and microwaves are also standard.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Things to do

  • Gym

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

More

  • 13 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • All-in-one washer/dryer
  • Heating
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11:00 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What's there to see within easy reach of Mercure Tokyu Stay Hiroshima?

This hotel is situated in Hiroshima City Centre, just steps from Hiroshima Central Shopping District, and within a 10-minute walk of Shukkeien and Kamiyacho. You'll also find Hiroshima Museum of Art and Hiroshima Green Arena less than a mile away.

How much does it cost to stay at Mercure Tokyu Stay Hiroshima?

As of Sep 17, 2026, prices found for a 1-night stay for 2 adults at Mercure Tokyu Stay Hiroshima on Sep 23, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Mercure Tokyu Stay Hiroshima?

No, there isn't parking at this hotel.

Does Mercure Tokyu Stay Hiroshima include a casino on the premises?

No, Mercure Tokyu Stay Hiroshima doesn't have a casino.

Will I find an indoor pool at Mercure Tokyu Stay Hiroshima?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Mercure Tokyu Stay Hiroshima?

Couples staying at this hotel will appreciate amenities like slippers as well as a 24-hour front desk and a gym.

Does Mercure Tokyu Stay Hiroshima have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Tokyu Stay Hiroshima feature a restaurant that includes a breakfast menu?

No, Mercure Tokyu Stay Hiroshima doesn't have a restaurant that serves breakfast.

Will Mercure Tokyu Stay Hiroshima allow pets to stay free of charge?

No, pets aren't allowed at Mercure Tokyu Stay Hiroshima.

Does Mercure Tokyu Stay Hiroshima have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Mercure Tokyu Stay Hiroshima?

The closest major airport to Mercure Tokyu Stay Hiroshima is Iwakuni Airport (IWK), which is about 20.9 mi away. Another top airport is Hiroshima Airport (HIJ), which is around 26.1 mi away.

Are there rooms with balconies that I can book at Mercure Tokyu Stay Hiroshima?

No, there aren't any guestrooms with balconies at Mercure Tokyu Stay Hiroshima.

Mercure Tokyu Stay Hiroshima Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 45 out of 64 reviews
Rating 8 - Good. 14 out of 64 reviews
Rating 6 - Okay. 2 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 1 out of 64 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Hide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel so everything was clean and fresh. Great location. Will certainly stay there again.
Stayed 1 night in May 2026
Verified review

8/10 Good

kushal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good customer service, limited breakfast options, convenient location for sightseeing. Laundry in the room was very convenient.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Atunaisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the center of the city. Easy to get to the street car and walkable to all the tourist sites. Plenty of restaurants nearby too. Staff were extremely friendly. Great touch to have complimentary snacks and beverages in the lobby. This hotel has everything you need for a 2-5 night stay. Highly recommend
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Samah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and convenient with breakfast, snacks, and a washing machine. Staff are nice but would be a better experience if more of them were multilingual. Some only spoke Japanese and it was difficult to communicate simple things such as whether the tap water was drinkable or whether check out was completed.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Yuen Lam Pinky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property as it opened on the day we arrived. Beautifully designed and very modern. The staff tried their best however there were some teething issues. We pre-paid via Hotels.com but the staff at check-in said they could find our booking but could not see whether we had paid. Ended up supplying proof of payment by showing them our bank records and for supplying our card number again. This was not ideal and check-in for the 4 rooms our party booked took almost an hour. Apart from this, the stay was largely pleasant. I particularly liked the innovative idea of the breakfast, offering unique pastries and bread from local bakeries instead of the boring buffet spread. Rooms were reasonably sized. Best feature was the in-room washing machine. However, disappointingly, in one of the four rooms we booked, the washing machine did not work and started leaking water in the middle of the night. This meant that some of us had to stay up until 1am while the staff tried to fix it. In the morning they provided another room for us but caused us to miss breakfast. Nothing was offered to compensate for the extreme inconvenience.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Kai Nang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property as it opened on the day we arrived. Beautifully designed and very modern. The staff tried their best however there were some teething issues. We pre-paid via Hotels.com but the staff at check-in said they could find our booking but could not see whether we had paid. Ended up supplying proof of payment by showing them our bank records and for supplying our card number again. This was not ideal and check-in for the 4 rooms our party booked took almost an hour. Apart from this, the stay was largely pleasant. I particularly liked the innovative idea of the breakfast, offering unique pastries and bread from local bakeries instead of the boring buffet spread. Rooms were reasonably sized. Best feature was the in-room washing machine. However, disappointingly, in one of the four rooms we booked, the washing machine did not work and started leaking water in the middle of the night. This meant that some of us had to stay up until 1am while the staff tried to fix it. In the morning they provided another room for us but caused us to miss breakfast. Nothing was offered to compensate for the extreme inconvenience.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nettes, stylisches kleines, neues Hotel, zentral in der Stadt gelegen. Der A-Dome Park ist zu Fuss erreichbar, ebenso der Bahnhof und öffentliche Verkehrsmittel wie Busse und Strassenbahnen. Wir hatten ein sehr kleines Zimmer, aber das wussten wir, war für uns ok, wir wollten sightseeing machen und einfach nur übernachten. Zimmer hatte sogar eigene Waschmschine und Microwelle und war sehr sauber. Wir hatten Lounge Zugang und konnten uns an Kaffee, Tee und nicht alkoholischen Getränken und kleinen Snacks bedienen, abends wen wir zurückkamen. Das Frühstück war kein typisches Hotelfrühstück, sondern eher wie in einem kl. französischen Café und europäisch. Mit Leckeren Sandwiches, ein paar Früchten und Croissants, Brötchen etc., für uns lecker und absolut ausreichend. Das Personal war sehr freundlich und hilfsbereit. Wir würden es wieder buchen.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Arnaud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel, chambre petite mais fonctionnelle. Petit dejeuner sympathique avec petits sandwich, hélas pas d'oeufs. Attention l'hotel ne propose pas de parking propre ou en partenariat, il faudra trouver le parking par vos propres moyens. Il y en a beaucoup autour de l'hotel.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

KYOUNGHWA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
새 호텔이라 넓고, 깨끗한것은 물론이고, 룸에 세탁기와 렌지, 커피머신, 인덕션, 냄비도 있어서 엄청 편하게 이용했어요. 조식은 빵하고 시리얼? 같은 간단한것만 있어서 굳이 먹을 필요는 없을것 같아요. 직원 모두 친절하셨고, 위치도 좋았어요. 다음에도 이곳에 숙박하고싶어요.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Etsuko

Liked: Cleanliness, staff & service, property conditions & facilities
オープンすぐの施設でスタッフの皆さんもしっかりと教育を受けられたのか、とても気持ちよく対応してくださいました。 設備で一つお願いするならは、ベッドルームとバスルームの間にロールカーテンなどがあるともっと快適に過ごせたと思います。 また、広島旅行の際には是非とも利用させてください。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Martha

Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Dam

Stayed 15 nights in May 2026
Verified review

4/10 Poor

KIYOMI

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026