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Mercure Tokyu Stay Hiroshima

Property class: 4

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Photo gallery for Mercure Tokyu Stay Hiroshima

Exterior
Property video
A modern interior with a seating area, shelves with decorative items, and a large wall feature.
Lounge
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Teppocho8-19 Nakaku, Hiroshima
  • Place, Hiroshima Central Shopping District
    ‪1 min walk‬
  • Place, Hiroshima Peace Memorial Park
    ‪12 min walk‬
  • Place, Atomic Bomb Dome
    ‪13 min walk‬
  • Airport, Hiroshima (HIJ)
    ‪94 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed

Room

Comfort Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Queen Bed

Room

Privilege, Room, 1 Queen Bed

  • 334 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Room

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Room

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Room

Deluxe Twin Room, 2 Twin Beds

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Family Room, 2 Twin Beds

Room

Privilege, Family Room, 2 Twin Beds

  • 527 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Privilege, Twin Room, 2 Twin Beds

Room

Privilege, Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Room

Superior Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, Multiple Beds

Room

Privilege, Room, Multiple Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Hiroshima

Located in Hiroshima City Centre, Mercure Tokyu Stay Hiroshima is adjacent to Hiroshima Central Shopping District and within a 5-minute walk of Memorial Cathedral for World Peace. This 182-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a 24-hour front desk.

What's nearby

  • Hiroshima Central Shopping District - 1 min walk - 0.1 miles
  • Kamiyacho - 8 min walk - 0.5 miles
  • Hiroshima Museum of Art - 8 min walk - 0.5 miles
  • Hiroshima Peace Memorial Park - 12 min walk - 0.7 miles
  • Atomic Bomb Dome - 13 min walk - 0.8 miles

Getting around

  • Hatchobori Station - 2 min walk
  • Hiroshima Station - 18 min walk
  • Iwakuni Airport (IWK) - 66 min drive

Restaurants

  • 尾道ラーメン 暁
  • ‪肉のやま金 - ‬2 min walk
  • ‪モスバーガー 広島八丁堀店 - ‬1 min walk
  • ‪Taverna Takeda - ‬1 min walk
  • ‪ひまわり - ‬1 min walk

About this property

Mercure Tokyu Stay Hiroshima

Guests of Mercure Tokyu Stay Hiroshima enjoy a gym, free WiFi in public areas, and meeting rooms. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
Guests can expect to find free WiFi. Bathrooms offer hair dryers, toilets with an electronic bidet, toothbrushes and toothpaste, and slippers. All-in-one washer/dryers, refrigerators, and microwaves are also standard.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Things to do

  • Gym

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

More

  • 13 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • All-in-one washer/dryer
  • Heating
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11:00 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What's there to see within easy reach of Mercure Tokyu Stay Hiroshima?

This hotel is situated in Hiroshima City Centre, just steps from Hiroshima Central Shopping District, and within a 10-minute walk of Hiroshima Prefectural Museum of Art and Shukkeien. You'll also find Hiroshima Green Arena and Kamiyacho less than a mile away.

How much does it cost to stay at Mercure Tokyu Stay Hiroshima?

As of Nov 1, 2026, prices found for a 1-night stay for 2 adults at Mercure Tokyu Stay Hiroshima on Dec 1, 2026 start from $76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Mercure Tokyu Stay Hiroshima?

No, there isn't parking at this hotel.

Does Mercure Tokyu Stay Hiroshima include a casino on the premises?

No, Mercure Tokyu Stay Hiroshima doesn't have a casino.

Will I find an indoor pool at Mercure Tokyu Stay Hiroshima?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Mercure Tokyu Stay Hiroshima?

Couples staying at this hotel will appreciate amenities like slippers as well as a gym and a 24-hour front desk.

Does Mercure Tokyu Stay Hiroshima have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Tokyu Stay Hiroshima feature a restaurant that includes a breakfast menu?

No, Mercure Tokyu Stay Hiroshima doesn't have a restaurant that serves breakfast.

Will Mercure Tokyu Stay Hiroshima allow pets to stay free of charge?

No, pets aren't allowed at Mercure Tokyu Stay Hiroshima.

Does Mercure Tokyu Stay Hiroshima have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Mercure Tokyu Stay Hiroshima?

The closest major airport to Mercure Tokyu Stay Hiroshima is Iwakuni Airport (IWK), which is about 20.9 mi away. Another top airport is Hiroshima Airport (HIJ), which is around 26.1 mi away.

Are there rooms with balconies that I can book at Mercure Tokyu Stay Hiroshima?

No, there aren't any guestrooms with balconies at Mercure Tokyu Stay Hiroshima.

Mercure Tokyu Stay Hiroshima Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 81 out of 115 reviews
Rating 8 - Good. 25 out of 115 reviews
Rating 6 - Okay. 6 out of 115 reviews
Rating 4 - Poor. 2 out of 115 reviews
Rating 2 - Terrible. 1 out of 115 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top location and very nice hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location near HND. Friendly and helpful staff. Great breakfast buffet. Convenient shuttle service and located near Otorii station.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very modern and beautifully designed. The staff were extremely polite and professional. Great stay, beautiful property, great value.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. Washer/dryer in the room was so helpful!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice. It’s a perfect hotel
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The breakfast’s Bread are good(the only thing that makes me feel good )
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel so everything was clean and fresh. Great location. Will certainly stay there again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good customer service, limited breakfast options, convenient location for sightseeing. Laundry in the room was very convenient.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amaaaaaaazing!! The people and hotel were perfect. Definitely spoiled coming from the US
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only wish we were staying longer! Great modern, clean hotel. I booked a queen room (this is more like an English king size bed). Sooo comfortable with everything we needed. Shower was fab and loved the self-drip coffee pouches. Attention to detail was excellent.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Breakfast was a poor health choice, carbs everywhere on the table with minimal protein. Would help if English is spoken in the hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. Free snacks and soft drinks in the lobby was great as was the washing machine in our room. Close to station (5min taxi or 20min walk) and loads of shops and restaurants steps away. Staff were so helpful. Gym was a bit disappointing - a treadmill and a bike. That was it. But otherwise a fab stay.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the center of the city. Easy to get to the street car and walkable to all the tourist sites. Plenty of restaurants nearby too. Staff were extremely friendly. Great touch to have complimentary snacks and beverages in the lobby. This hotel has everything you need for a 2-5 night stay. Highly recommend
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and convenient with breakfast, snacks, and a washing machine. Staff are nice but would be a better experience if more of them were multilingual. Some only spoke Japanese and it was difficult to communicate simple things such as whether the tap water was drinkable or whether check out was completed.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The gym was a bit of a letdown, it’s just a running machine and bike. I understand it’s a brand new hotel and it’s small, but it would have been good to see.. a dumblebell/ free weights available with a bench & mat. So there are no options that pure cardio. The washing machine in the room was amazing and the room has a lot of stuff in it but it is a tiny bit tight for space. Overall a fair price for what you get & room was cleaned well
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Great location. It was very walkable to shopping and the Peace Memorial. They provided little nuts and snacks. The breakfast was good not great. The staff were ok not great. We stayed a night, checked out. and had staff hold our bags while we toured. When we came back to collect our bags so we could catch the train to the next town. We were not treated like we had not been paying guests who were completing their stay. In fact, a comment was made “oh that’s for paying guests”. Not good. I would think twice about staying here again.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property as it opened on the day we arrived. Beautifully designed and very modern. The staff tried their best however there were some teething issues. We pre-paid via Hotels.com but the staff at check-in said they could find our booking but could not see whether we had paid. Ended up supplying proof of payment by showing them our bank records and for supplying our card number again. This was not ideal and check-in for the 4 rooms our party booked took almost an hour. Apart from this, the stay was largely pleasant. I particularly liked the innovative idea of the breakfast, offering unique pastries and bread from local bakeries instead of the boring buffet spread. Rooms were reasonably sized. Best feature was the in-room washing machine. However, disappointingly, in one of the four rooms we booked, the washing machine did not work and started leaking water in the middle of the night. This meant that some of us had to stay up until 1am while the staff tried to fix it. In the morning they provided another room for us but caused us to miss breakfast. Nothing was offered to compensate for the extreme inconvenience.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property as it opened on the day we arrived. Beautifully designed and very modern. The staff tried their best however there were some teething issues. We pre-paid via Hotels.com but the staff at check-in said they could find our booking but could not see whether we had paid. Ended up supplying proof of payment by showing them our bank records and for supplying our card number again. This was not ideal and check-in for the 4 rooms our party booked took almost an hour. Apart from this, the stay was largely pleasant. I particularly liked the innovative idea of the breakfast, offering unique pastries and bread from local bakeries instead of the boring buffet spread. Rooms were reasonably sized. Best feature was the in-room washing machine. However, disappointingly, in one of the four rooms we booked, the washing machine did not work and started leaking water in the middle of the night. This meant that some of us had to stay up until 1am while the staff tried to fix it. In the morning they provided another room for us but caused us to miss breakfast. Nothing was offered to compensate for the extreme inconvenience.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flot rent værelse. Godt indrettet, luftigt og god plads. Vaske/røremaskine på værelset var en stor bonus. Lækker lobby med drikkevarer og snacks. Fed indretning.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新酒店設施一切滿意，房間整潔，廁所乾濕分開！房間有四張獨立床，每個位都有獨立充電及床頭燈！ 特別滿意房間內，準備好不同嘅用品，例如咖啡，茶包及水！ 而且房間還有洗衣機， 10分方便 極之推薦一家大小旅行首選！！
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
とても綺麗でした
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
施設は綺麗 バスタブがないので要注意 朝食はサラダとパンだけ
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
海外では時々見かけるが、洗面スペースが室内のデスク脇に設けられている。ただ、タオル掛けが設置されていないので戸惑ってしまった。工夫次第で設けられるのではと思うのだが。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ランクアップもあり、一人では持て余すくらいな素晴らしい部屋で驚きました。 次はランクアップなどはないとは思いますが 記憶として、とても良い体験ができました。
Stayed 1 night in Jun 2026