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Crowne Plaza Hotel Hickory by IHG

3.5 star property
Hotel in Hickory with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Crowne Plaza Hotel Hickory by IHG

Exterior
Exterior
Exterior
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1385 Lenoir Rhyne Blvd Se, Hickory, NC, 28602
  • Place, Hickory Metro Convention Center
    ‪9 min walk‬
  • Place, Valley Hills Mall
    ‪10 min walk‬
  • Place, Hickory Furniture Mart
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Exterior Access)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Exterior Access)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Exterior Access)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible (Exterior Access)

7.8 out of 10
Good
(7 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Bath Shower Combination)

8.4 out of 10
Very good
(15 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Hickory

Crowne Plaza Hotel Hickory by IHG is a short stroll from Hickory Metro Convention Center and Valley Hills Mall. This 120-room, 3.5-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Hickory Metro Convention Center - 9 min walk - 0.5 miles
  • Valley Hills Mall - 10 min walk - 0.6 miles
  • Hickory Furniture Mart - 20 min walk - 1.1 miles
  • Lenoir-Rhyne University - 5 min drive - 2.9 miles
  • Lake Norman - 15 min drive - 16.6 miles

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 60 min drive

Restaurants

  • ‪Whataburger - ‬14 min walk
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Cracker Barrel - ‬10 min walk
  • ‪LongHorn Steakhouse - ‬6 min walk
  • ‪Jim’n Nicks Community Bar-B-Q - ‬3 min walk

About this property

Crowne Plaza Hotel Hickory by IHG

Hotel in Hickory with a fitness center and a 24-hour business center
Guests staying at Crowne Plaza Hotel Hickory by IHG enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and LCD TVs. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atrium Lounge
  • Piedmont Park Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11,001 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 55 per accommodation, per stay
  • 2 total pets
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10 to 20 per person
  • Pet fee: USD 55 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hickory
Crowne Plaza Hotel Hickory
Crowne Plaza Hickory i-40 Hotel Hickory

Frequently asked questions

Is free cancellation available at Crowne Plaza Hotel Hickory by IHG?

Crowne Plaza Hotel Hickory by IHG offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do within easy reach of Crowne Plaza Hotel Hickory by IHG?

This hotel is located in Hickory within a short 11-minute walk of Valley Hills Mall. You'll also find Catawba Science Center and Hickory Motor Speedway within a short drive.

Is there parking available at Crowne Plaza Hotel Hickory by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Crowne Plaza Hotel Hickory by IHG have a casino at the property?

No, Crowne Plaza Hotel Hickory by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Hotel Hickory by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Crowne Plaza Hotel Hickory by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Crowne Plaza Hotel Hickory by IHG?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Hotel Hickory by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Hotel Hickory by IHG serves buffet breakfast for a surcharge each morning at Piedmont Park Restaurant.

Does Crowne Plaza Hotel Hickory by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Crowne Plaza Hotel Hickory by IHG for a fee of USD 55 per accommodation, per stay.

Are there connecting rooms at Crowne Plaza Hotel Hickory by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at Crowne Plaza Hotel Hickory by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Hotel Hickory by IHG.

Crowne Plaza Hotel Hickory by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 356 out of 1001 reviews
Rating 8 - Good. 293 out of 1001 reviews
Rating 6 - Okay. 178 out of 1001 reviews
Rating 4 - Poor. 105 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cristie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel were very clean!! Very quiet. Great place to stay on the way to mountains!
Stayed 1 night in Nov 2025

10/10 Excellent

Erik, Richmond

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted with a smile and sense of humour... a welcome thing at 11:30pm ..... nicely upkept older facility.
Stayed 1 night in Sep 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding all the way around
Stayed 2 nights in Sep 2025

6/10 Okay

Elora

Liked: Staff & service

Good staff the rest is Meh

The staff are amazing! However if you don't have a membership with the hotel the experience is a little mediocre. A lot of guests wearing a suit and tie making the average guest feel out of place. I have a ESA which I mentioned at the time of my reservation when I arrived I was told pets are only allowed on the first floor (understandable but also unexpected) but this was for our wedding so you can imagine my disappointment when I am given a new room. Which feels like you are being banished because all the rooms on that side of the hotel seem cheap and severely outdated. Again understandable because they don't want the nice rooms damaged but that is why hotels have a damage fee or you pay for a 'protection' plan through hotels.com Biggest problem is the noise it is next to a busy road and you can hear the sound of running water throughout the night. There is also a sliding door in the room if you are facing the inside of the hotel lobby and the lights are of course always on and even with the light blocking curtains it still illuminates the room from the sides. The food is also meh definitely not really worth the price even if you decide not to get room service if you don't get a meal cupon the prices are not worth the quality you get. For the price and the amount of lost sleep (the whole point of a hotel) it's overall a meh experience and I definitely will be staying somewhere else if we come back to the area for our Honeymoon.
Stayed 2 nights in Sep 2025

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant
Stayed 3 nights in Sep 2025

10/10 Excellent

KATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and safe

Clean quiet facility with safe environment with shopping!
Stayed 1 night in Sep 2025

8/10 Good

Susan

Stayed 2 nights in Sep 2025

8/10 Good

Jacob

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay! Clean, comfortable, nice. The breakfast is a bit overpriced for the food since it wasn’t fresh but it wasn’t terrible. Im sure if I went when it was first opened it would have been delicious. But, If im paying $15/pp the breakfast should be fresh for the entire time it is open.
Stayed 1 night in Sep 2025

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Phil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel rooms were very nice and very clean. Oddly, it is not that busy but it is very well maintained the pool was very nice. I think the new convention center took a lot of their business away, but this is still a very nice place to stay in Hickory.
Stayed 1 night in Sep 2025

10/10 Excellent

zuzana, charlotte

Stayed 1 night in Sep 2025

10/10 Excellent

Dwayne

Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at your hotel. The room was clean and the staff interactions were very positive. The only criticism I have is that the ac and furnishings were dated. Overall our experience was good and will stay again when our travels take us to Hickory.
Stayed 2 nights in Aug 2025

6/10 Okay

Calvin

Stayed 1 night in Aug 2025

4/10 Poor

Clay

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are exposed to the outdoors, so poor security. You hear all the traffic at the busy intersection. Lot's of dead bugs and sink flies.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Good location for traveling to high country

Pictures look awesome. Bed was comfortable and everything was clean. Common areas of the hotel are beautiful but rooms could use updating. We didn't eat in hotel so can't rate restaurant. Nearby traffic can be very loud, even at night through closed windows. We liked the location for visiting beech mountain one day and Asheville the next day. Room had a frig and coffee/tea maker.
Stayed 3 nights in Aug 2025

6/10 Okay

Suzanne

Stayed 1 night in Aug 2025

10/10 Excellent

Billie, Vilas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay. Very clean, and comfortable. The only issue was it is very noisy but that's to be expected with the location. So many dining and shopping within walking or under 5 min drive! I do miss the sauna, but the pool and the gym are great!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lawrence

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean. All the staff was helpful and nice. The pool was great. Definitely going to stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Porschea

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The Crowne Plaza in Hickory is one of our top choices when our family hosts our reunion in Hickory or Conover. Sadly, the hotel is not quite as we remember it. The space is absolutely beautiful and the potential is there, but it seems as though the hotel is declining. None of the amenities that were advertised were available. The gym and pool were closed for the duration of our stay. The restaurant menu advertises a breakfast buffet, which was closed the duration of our stay. The rear door worked only sporadically, which is really inconvenient if your room is on that side. Positives - their rooms are very spacious and comfortable, they offer a variety of channels on the TV, bathroom is nice, fully equipped with lotion, soap, body wash, shampoo & conditioner. Bathrooms are comfortable, & spacious, beds are comfortable, hotel is centrally located, daily housekeeping, which most other hotels seem to have gotten away from, staff was friendly, check in process was quick and easy. The on-site restaurant had a variety of options for breakfast and dinner.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bon-die

It is always a clean and welcoming place to stay. The pool was closed for repairs which is disappointing considering the time of year. Easy access from I40
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 3 nights in Jun 2025

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