Knossos Royal

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

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Photo gallery for Knossos Royal

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Junior Suite Sharing Pool | Living area | Plasma TV, table tennis
Imperial Villa - Phaedra | In-room safe, soundproofing, free WiFi, bed sheets
Front of property - evening/night
Knossos Suite Sharing Pool | Water view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Breakfast included
  • Room service
  • Spa

Explore the area

Map
Limenas, Hersonissos, Crete Island, 70014
  • Convention Centre Creta Maris
    ‪17 min walk‬
  • Port of Hersonissos
    ‪5 min drive‬
  • Star Beach Water Park
    ‪10 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪23 min drive‬

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Room options

Imperial Villa - Evropi

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Royal Maisonette

  • Beach view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Junior Suite Sharing Pool

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Knossos Maisnonette Sharing Pool

  • Beach view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Royal Suite Sharing Pool - Seafront

  • Beach view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Double Bungalow Garden View

  • 269 sq ft
  • Sleeps 3
  • 1 Twin Bed

Double Bungalow Sea View

  • Sea view
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room Sharing Pool

  • Sleeps 4
  • 2 Double Beds

Double Bungalow Sea Front Sharing Pool

  • Beach view
  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed

Imperial Villa - Phaedra

  • Sleeps 8
  • 6 Large Twin Beds

Family Room Garden View

  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

Double Bungalow Sharing Pool

  • Sleeps 3
  • 1 Twin Bed

Knossos Suite Sharing Pool

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Hersonissos

Located within a 5-minute walk of Sarandaris Beach, Knossos Royal is within a mile (2 km) of Convention Centre Creta Maris. This 413-room, 5-star hotel has 2 outdoor pools along with a full-service spa and 5 restaurants.

What's nearby

  • Sarandaris Beach - 3 min walk - 0.2 miles
  • Convention Centre Creta Maris - 17 min walk - 0.9 miles
  • Aquaworld Aquarium - 4 min drive - 1.9 miles
  • Port of Hersonissos - 5 min drive - 1.7 miles
  • Star Beach Water Park - 10 min drive - 3.1 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 21 min drive

Restaurants

  • ‪Argo - ‬4 min drive
  • ‪Enomy Restaurant - ‬3 min drive
  • ‪Palazzo di mare - ‬5 min drive
  • ‪Saradari - ‬5 min walk
  • ‪SIMA Beach Bar - ‬4 min drive

About this property

Knossos Royal

Luxury hotel on the beach, with 2 outdoor pools
Guests of Knossos Royal have access to a full-service spa, 2 outdoor pools, and a nightclub. There's free parking and limo/town car service. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include an indoor pool, a children's pool, and a gym.
Guests can expect free WiFi and plasma TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and slippers. Furnished balconies or patios, refrigerators, and electric kettles are also standard.
7 outdoor tennis courts and 2 indoor tennis courts are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Mare Thalasso. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Artemis
  • Fontana Amorosa
  • Manitari Bar

Things to do

  • 18-hole adjacent golf course
  • 2 indoor tennis courts
  • 2 outdoor pools
  • 7 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Mini golf
  • Nightclub
  • Playground
  • Shopping
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 1039K015A0172500

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Aldemar Knossos Royal Hotel Heraklion
Aldemar Knossos Royal Heraklion
Aldemar Knossos Royal Hotel Hersonissos
Aldemar Knossos Royal Hotel
Aldemar Knossos Royal Hersonissos
Aldemar Knossos Royal
Aldemar Knossos Royal Village Hotel Chersonisos
Aldemar Knossos Royal Village Hersonissos
Knossos Royal Village
Aldemar Knossos Royal Crete, Greece
Knossos Royal Hotel
Aldemar Knossos Royal
Knossos Royal Hersonissos
Knossos Royal Hotel Hersonissos

Frequently asked questions

Are free cancellation options available at Knossos Royal?

Knossos Royal provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see near Knossos Royal?

This hotel is located in Hersonissos, just steps from Sarandaris Beach. You'll also find Port of Hersonissos and Star Beach Water Park within a short drive.

Is parking available on site at Knossos Royal?

Yes, self parking is offered for free at the hotel.

Is a spa located at Knossos Royal?

Royal Mare Thalasso is the hotel's spa and services include facials, massages, mani/pedis, and body treatments.

Does Knossos Royal include a casino on the premises?

No, Knossos Royal doesn't have a casino.

Is there an indoor pool at Knossos Royal?

Yes, this hotel has an indoor pool along with 2 outdoor pools.

Is Knossos Royal a good place to stay for couples?

This beachfront hotel offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and a beachfront restaurant.

Does Knossos Royal have a hot tub?

No, but this hotel does have a sauna.

Does Knossos Royal have a restaurant that serves breakfast?

Yes, Knossos Royal has 5 restaurants, and serves free buffet breakfast each morning.

Does Knossos Royal allow pets to stay free of charge?

No, pets aren't allowed at Knossos Royal though service animals are welcome.

Does Knossos Royal have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Knossos Royal?

The closest major airport to Knossos Royal is Nikos Kazantzakis Airport (HER), which is 14.2 mi away (21 minutes by car).

Can I book a room with a balcony at Knossos Royal?

Yes, every guestroom at Knossos Royal comes with a furnished balcony with some featuring sea or garden views.

Does Knossos Royal have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Knossos Royal.

Knossos Royal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 24 reviews
Rating 8 - Good. 12 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in May 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael Rubinstein

Stayed 9 nights in Jun 2023

10/10 Excellent

Ohad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second stay

We had a lovely stay. The main dining room and food call for improvement, other then that it’s a great resort
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location-Amenities !!!! Superb Excellent breakfast !!!
Stayed 6 nights in Aug 2019

6/10 Okay

David, Calgary

Disliked: Staff & service
The property is dated but relatively well maintained. The problem with this place is that one can get breakfast, or 3 meal plan but apparently there is an exclusive plan as well. What does this mean? It means that while you can preety much have any drink at breakfast (water (sparkling), any juice, coffee, hot chocolate etc) if you sign of for the 3 meal plan any form of drink for lunch or supper is charged to your room! Utterry ridlcuous and a scam. It is in fact against the law ot deny anyone a glass of water if they ask for one at any restaurant in Canada, but apparently not so in Greece. Furthermore, one is hounded by staff for our room number at every meal and then the pressure to purchase a drink. They even go so far as to put boards around the water, juice, coffee that they setup for breakfast so that you can't access those. We fell into this trap for teh frist meal and were gobsmacked y the fact that water is deemed to lie outside of the three meal subscription. And watch your bill! we were charged for drinks we did not take. I refused to pay, I asked the duty manager to show me the chits bearing my signature confirming that I had taken a drink (that the servers hounded one for) and of course he could not. Slimy behaviour, some of the servers are dishonest. I discussed this with numerous other customers and many intended to complain. Don;t get me wrong, if I wanted a beer or a glass of wine, I would expect to pay; water, juice, coffee on a 3 meal plan? No!
Stayed 4 nights in May 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 2 star resort not a five star as advertised
Stayed 14 nights in Apr 2019

8/10 Good

Joanna, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with private beach

Lovely staff, comfy beds, dark rooms. We had a lovely time. It just needs a bit of a refresh.
Stayed 14 nights in Sep 2018

10/10 Excellent

Mohamed, Egypt

Liked: Staff & service, property conditions & facilities, room comfort
Fantastic holiday destination, friendly staff, nice welcoming, and great food. As a beach resort, rooms come with ants/insects included, require spraying all the time.
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

A decent hotel and location

Not sure who rated it 5'star but from my experience this hotel falls way short of 5 star, more 3 heading towards 4.
Stayed 1 night in Jul 2018

10/10 Excellent

Mark, Bournemouth, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great hotel, location, food, service, staff and facilities. My only real criticism is the rooms, restaurants and bars are getting a little tired and could do with a refurbishment sometime soon. Don't get me wrong, it's still a really good resort, it's just that I Didn't expect it to be quite so tired looking compared to the website photos and expected a little better for the price I paid; I'd still highly recommend the resort though
Stayed 4 nights in Sep 2017

10/10 Excellent

M, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent hotel

We went as a family of three and we loved the hotel. The complex was beautifully laid out and the gardens were all very well maintained. The hotel is on a slope so almost every view has a seaview. Our room had a rustic charm but was cleaned daily and well maintained. We had a room with it's own private pool and a stones throw away from the beach. The pools are all salt water and are very clean. They have their own prviate beach which was very convenient.The staff could not be faulted and were very friendly and always happy to help with a sense of urgency. The food in the evenings was delicious and varied so expect your waistline to be affected. We never go back to the same hotel twice but in this case this would be the exception. I would highly recommend this hotel to both families and couples.

8/10 Good

Melanie

Liked: Staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel digne d’un 5*. Tout est mis en place pour que vous passiez de bonnes vacances
Stayed 8 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toller Familienurlaub

Sehr freundliches Personal! Das Buffet ist sehr vielfältig, abwechslungsreich, sehr lecker! Wir hatten ein Familienzimmer, zwei grosse Zimmer mit Verbindungstür, zwei Badezimmer. Sehr komfortabel für zwei Erwachsene und zwei Jungs. Wegen COVID war das Hotel nur zur Hälfte belegt. Das Baden im Meer am hoteleigenen Strand ist nicht so angenehm, weil der Boden felsig ist.
Stayed 10 nights in Jul 2020

8/10 Good

Doudou, Suisse

Liked: Staff & service, room comfort
Très bon hotel et chambre spacieuse. Mériterait toutefois un petit coup de neuf. Les chambres n’ont pas été faites 2x pendant la semaine, nous avons dû le demander mais ils sont venus rapidement. La nourriture était très bonne et variée. En sachant que l’hotel fermage ses portes une semaine après.
Stayed 7 nights in Oct 2018

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Неделя на Крите

При заезде быстро получили номер с хорошим расположением, рядом с пляжем с частичным видом на море. Зашли в номер 1052, в холодильнике обнаружили грязное полотенце, а в сейфе 5 пустых пачек от сигарет Парламент. Спасибо Альбине из гостевой службы, она быстро организовала уборку. Отель в общем на твёрдую четвёрку. Питание разнообразное, но много поваров молодёжи, приготовление пищи у которых оставляет желать лучшего, так всю неделю наблюдали за приготовлением яичницы, которая у повара то прилипала, то пригорала. Не понравился заход в море, без тапочек не обойтись. Зато рядом прекрасная лагуна, ходили каждый вечер туда купаться!
Stayed 8 nights in Jul 2018

6/10 Okay

coco, REIMS

Disliked: Staff & service, property conditions & facilities, room comfort

ce n'est pas un 5 étoiles

arrivée tardive 1h du matin et pas de clim dans la chambre (défectueuse) il faisait quand même 27°, frigo pas dégivré la porte ne se fermée pas donc pas moyen de mettre de l'eau au frais et lit d'appoint cassé. Bien-sur tout a été changé le lendemain mais faut sans cesse réclamer, jusqu'au serviettes dans la chambre que la femme de ménage oubliait de remettre. Pour le buffet , j’avais pris demi-pension et je regrette profondément pas bon du tout, une usine à bouffe, limite écoeurant nous avons finalement arrêté d'y aller au bout du 2ème jour et nous nous rendions au restaurant de l’hôtel que je payer. Bref pas digne d'un 5 étoile mis à par la piscine avec une belle vue sur la mer.
Stayed 7 nights in Jul 2018

8/10 Good

Sabina Patrizia, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein Eldorado für Kinder! Pools, Rutschen, Spiele, Mini-Disco etc. Stretching-, Yoga- und Pilates-Lektionen tun gut. :-)
Stayed 7 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Beoordeling hotel

Hotel kamers zijn netjes, beetje verouderd wat betreft interieur. Zitje buiten is groot genoeg voor 2 a 3 personen. Onze kamer lag dicht bij de zee, dus zeer aangenaam. Ontbijt was prima. We zijn in het najaar geweest dus niet meer zo druk. Personeel is zeer behulpzaam en aardig. Het hele complex werd zeer goed schoongemaakt.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel mit atemberaubenden Meeresblick

Unser Aufenthalt in Aldemar Knossos Royal wurde mit vielfältigen und sehr unterhaltsamen Hotelangeboten und Ausstattungen sehr belohnt. Das Hotel passt sich an den Umweltstandard an und das schätzen wir sehr. Das Service Personal sei es an der Rezeption, Room Cleaning oder Restaurant ist sehr gastfreundlich, hilfsbereit, unaufdringlich und kompetent.

8/10 Good

Yoann, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent séjour

Hello, J'ai séjourné du 29 aout au 4 septembre 2016 dans cet hôtel, le bilan en est excellent: Appréciation générale de l'hôtel : 4.5/5 : L'hôtel présente de nombreuses piscines, avec une plage privée, de nombreux restaurants excellents, plusieurs activés (aquatiques, sportives, fitness), un coiffeur, un mini super marché, et même un photographe pour une séance shooting (la photo demeure toutefois chers à l'unité) Tout est fait pour vous détendre! Personnel : 5/5 : Le personnel est très accueillant, souriant et chaleureux. Buffet de l'hôtel : 2.5/5 : Petite faiblesse de l'hôtel à mon goût : Vous trouverez tout ce ce que vous voulez en terme de plats, mais gustativement, ce n'est pas à la hauteur d'un hôtel 5 etoiles, sans parler de l'eau qui est infecte et qui nous oblige à payer des bouteilles d'eau à 2€ l'unité En revanche, les restaurants dans l'hôtel sont excellents ps : Dommage que le petit déjeuner qui se termine à 10h30, il faudrait le rallonger d'une heure pour ceux qui veulent dormir en le matin en vacances Chambres 4/5 : Les chambres sont bien aménagés et propres Activités : 4/5 : Les animateurs sont au top. Ils proposent des activités très sympa (beach voley, water voley, football, cours de yoga, fitness, etc). Vous trouverez également des activités sportives (jet ski, bouées, plongée, etc) Voila, un hôtel à faire sans hésitation