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City Green Hotel

4.0 star property
On beach with outdoor pool, near Star Beach Water Park

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Photo gallery for City Green Hotel

Buffet
In-room safe, iron/ironing board, free WiFi, bed sheets
Breakfast, lunch, dinner served; Mediterranean cuisine
Interior entrance
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
10, Daskalogianni Street, Hersonissos, Crete Island, 70014
  • Place, Aquaworld Aquarium
    ‪10 min walk‬
  • Place, Star Beach Water Park
    ‪15 min walk‬
  • Place, Port of Hersonissos
    ‪19 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪19 min drive‬

Room options

View all photos for Double/Twin Pool View Balcony/Terrace

In-room safe, iron/ironing board, free WiFi, bed sheets

Double/Twin Pool View Balcony/Terrace

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Triple Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Single Use Balcony/Terrace

In-room safe, iron/ironing board, free WiFi, bed sheets

Double Single Use Balcony/Terrace

  • Sleeps 2
  • 1 Twin Bed

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Exterior

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About the neighborhood

Hersonissos

City Green Hotel places you within a leisurely stroll of Star Beach Water Park and Sarakino. This 77-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Aquaworld Aquarium - 10 min walk - 0.6 miles
  • Star Beach Water Park - 15 min walk - 0.9 miles
  • Port of Hersonissos - 19 min walk - 1.0 mile
  • Lychnostatis - 1 min drive - 1.0 mile
  • Convention Centre Creta Maris - 2 min drive - 1.2 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 26 min drive

Restaurants

  • ‪Areston - ‬16 min walk
  • ‪Glaros Restaurant - ‬7 min walk
  • ‪Sweet Home - ‬8 min walk
  • ‪Palm Beach - ‬7 min walk
  • ‪Fresh - ‬3 min walk

About this property

City Green Hotel

On beach with outdoor pool, near Star Beach Water Park
At City Green Hotel, guests have access to an outdoor pool, free WiFi in public areas, and coffee in a common area. You can take advantage of free offsite parking, along with an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. This beach hotel also has a terrace.
32-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Furnished balconies, refrigerators, and fans are also available.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach umbrellas
  • On the beach
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 17 and younger (only guests older than 17 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

City Hotel Hersonissos
City Hersonissos
City Green Hotel Hersonissos
City Green Hotel All Inclusive Hersonissos
City Green Hotel All Inclusive
City Green All Inclusive Hersonissos
City Green All Inclusive
All-inclusive property City Green Hotel - All Inclusive
City Green Hotel - All Inclusive Hersonissos
The City Hotel
City Green Hotel
City Green Hotel Hotel
City Green Hotel Hersonissos
City Green Hotel All Inclusive
City Green Hotel Hotel Hersonissos

Frequently asked questions

Will I find all-inclusive options at City Green Hotel?

City Green Hotel has all inclusive rates that come with all meals and onsite activities included.

Are free cancellation options available at City Green Hotel?

City Green Hotel provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see near City Green Hotel?

This hotel is located in Hersonissos, a short 13-minute walk from Star Beach Water Park and also 11 minutes on foot from Aquaworld Aquarium. You'll also find Port of Hersonissos and Sarakino less than a mile away.

Is parking available on site at City Green Hotel?

No, there isn't parking at the hotel but you'll find free parking nearby.

Does City Green Hotel have a casino at the property?

No, City Green Hotel doesn't have a casino.

Is there an indoor pool at City Green Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at City Green Hotel?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at City Green Hotel?

No, there isn't a spa tub at this hotel.

Does City Green Hotel have a restaurant that serves breakfast?

Yes, City Green Hotel serves buffet breakfast for a surcharge from its restaurant.

Does City Green Hotel allow pets to stay for free?

No, pets aren't allowed at City Green Hotel.

Does City Green Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to City Green Hotel?

The closest major airport to City Green Hotel is Nikos Kazantzakis Airport (HER), which is 17.3 mi away (26 minutes by car).

Can I book a room with a balcony at City Green Hotel?

Yes, every guestroom at City Green Hotel comes with a furnished balcony with some featuring pool or city views.

Reviews

City Green Hotel Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 6 out of 19 reviews
Rating 8 - Good. 7 out of 19 reviews
Rating 6 - Okay. 5 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

Reviews

8/10 Good

stuart, Prestatyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, the situation of the hotel is central for easy reach to all shops cafes bars and the beach.
Stayed 11 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very clean hotel the ladies came everyday to tidy the rooms etc, food well you couldn’t for any better for selection, would I go back again to the same hotel and the answer to that is YES.
Stayed 10 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was clean and new. The location was nice as it was close to the bus and also close to the water. The bus from the airport costs less than 3€ However, when we arrived the staff was unaware that our stay was supposed to be all inclusive. After I pulled up the email with proof, she relented and gave us wrist bands. Also, there were two of us in our room but we had to give a deposit of 5€ to get two room keys. Also, it is 10€ if you want to use a pool towel. The food was good but mostly all the same every day. The night bar tender wasn’t very skilled at making drinks although the day bar tender was excellent. The pool closed quite early and the bar seemed to close right after all-inclusive ended at 10pm. Our ceiling started leaking, but the staff did come put down towels and made it stop leaking right away. Overall, it was a fine place for the price. If you stay here, just recognize that it is economy style not luxury. We expected that, so we were happy enough with our stay.
Stayed 3 nights in Jul 2019

8/10 Good

Danny, Manchester UK

Liked: Cleanliness, staff & service, room comfort

clean and quiet - great staff

This hotel is nice and very clean with a nice new feel to it having recently been completely refurbished. The staff are superb, particularly Nico and Alex on the bar. They are all very friendly with good English. it was a very late flight and the restaurant was closed but they even had some sandwiches in our room so that we had somthing to eat on our arrival. a bit of advice get on google maps and find exactly where the hotel is before you travel, the coach drops you off on the main road and not all the drivers know the hotel is as its set off the main road. its only a 1-2 minute walk but you will find yourself wandering around the back street at night for 10 minutes looking for it. overall very good really enjoyed our stay
Stayed 7 nights in Sep 2018

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel, rooms small but very clean. Staff really good.
Stayed 7 nights in Sep 2018

10/10 Excellent

shmaya

Liked: Staff & service, property conditions & facilities, room comfort

City green hotel

We stayed in the city green hotel it looks very modern and new hotel. The staff were very nice to us and helped us with everything we needed. The only minus was that the cleaning lady only washed the floor and didnt change sheets (we were there a week)
Stayed 6 nights in Sep 2018

8/10 Good

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heerlijk hotel en dichtbij het strand en centrum. Lekker eten. Alleen het drinken (frisdrank) was minder, maar de cocktails waren wel weer lekker
Stayed 4 nights in Apr 2025

4/10 Poor

dominique, NANTES

Traveled with family
Disliked: Staff & service, property conditions & facilities
literie correcte , salle de bain tres tres petite , aucune insonorisation. menage laisse à desirer.
Stayed 7 nights in Oct 2019

10/10 Excellent

Manu, Essen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel war sehr schön, alles neu ansprechend. Das Personal und auch der Hotelmanager sehr nett und freundlich. Einziges Manko im Badezimmer.. da fehlen eindeutig Ablageflächen. Sonst alles top und empfehlenswert 😊
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, near to the city and good food$$$$$$
Stayed 8 nights in Jun 2019

6/10 Okay

LOUKIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

Rolf, Heidelberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neues Hotel mit Klimaanlage im Zimmer. Leider kein Meerblick, wie bei im Internet stand. :( Die Gäste sind häufig laut auf den Fluren oder in den Zimmern und es schallt vom Innenhof her hoch. Abendessen war recht gut. Frühstück ist etwas langweilig, immer dasselbe und das Rührei war wässrig. Das Personal ist überwiegend freundlich. :)
Stayed 6 nights in Sep 2018

6/10 Okay

Carlos, Lisboa, PT

Liked: Staff & service, property conditions & facilities, room comfort

El hotel es agradable, esta cerca de la playa

El hotel es agradable, está cerca de la playa (7 min) a pie y cerca del centro de la ciudad y del comercio local.
Stayed 9 nights in Sep 2018

10/10 Excellent

Brandon, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel accueillant, proche de la Plage

Hôtel accueillant, proche d d’la plage avec un personnel attentionné.
Stayed 10 nights in Aug 2018

10/10 Excellent

Vanessa, italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo!!!

Hotel di recente costruzione, camere piccole ma confortevoli e dotate di ogni comfort. L’hotel si trova a 2 minuti a piedi dalla strada principale e a 4 minuti dalle spiagge e dai bus. Personale veramente disponibile, ti fanno sentire a casa. Colazione, pranzo e cena internazionale con ampia scelta. Piscina pulita. Ottimo punto di partenza per visitare l’isola.
Stayed 7 nights in Aug 2018

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