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PLAZA Premium Heidelberg

Pet-friendly hotel with a bar connected to a rail/subway station in Heidelberg

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Photo gallery for PLAZA Premium Heidelberg

Premium Triple Room (Castle view) | View from room
View from room
Lobby
Junior Suite | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Sofienstraße 6, Heidelberg, BW, 69117
  • Place, Heidelberg University Library
    ‪12 min walk‬
  • Place, University of Heidelberg Old Campus
    ‪12 min walk‬
  • Place, Heidelberg Castle
    ‪20 min walk‬
  • Airport, Mannheim (MHG)
    ‪17 min drive‬

Room options

View all photos for Premium Single Room

Premium Single Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Premium Single Room

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Double Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Premium Double Room

8.6 out of 10
Excellent
(29 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Triple Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Premium Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite

  • 506 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Suite

  • 377 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Presidential Suite

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room (Castle view)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Premium Room (Castle view)

8.8 out of 10
Excellent
(13 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Triple Room (Castle view)

Premium Triple Room (Castle view) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Premium Triple Room (Castle view)

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Heidelberg

Located in Heidelberg City Centre, PLAZA Premium Heidelberg is adjacent to Neckar Valley-Odenwald Nature Park and within a 5-minute walk of Christ. This 166-room hotel has conveniences like a bar/lounge, free in-room WiFi, and a gym. Centrally located in Heidelberg, the hotel is connected to a rail/subway station, and a short walk from Deutsches Verpackungs Museum and Körperwelten Museum.

What's nearby

  • Heidelberg University Library - 12 min walk - 0.7 miles
  • University of Heidelberg Old Campus - 12 min walk - 0.7 miles
  • Church of the Holy Spirit - 17 min walk - 0.9 miles
  • Marktplatz - 19 min walk - 1.0 mile
  • Heidelberg Castle - 20 min walk - 1.1 miles

Getting around

  • Heidelberg Seegarten Tram Stop - 6 min walk
  • Heidelberg-Weststadt/Südstadt S-Bahn - 17 min walk
  • Mannheim (MHG) - 21 min drive

Restaurants

  • ‪coffee nerd - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Espresso Perfetto Heidelberg - ‬5 min walk
  • ‪Chocolaterie St.Anna No 1 - ‬3 min walk
  • ‪Arbil Imbiss - ‬4 min walk

About this property

PLAZA Premium Heidelberg

Pet-friendly hotel with a bar connected to a rail/subway station in Heidelberg
At PLAZA Premium Heidelberg, guests have access to a gym, free WiFi in public areas, and spa services. Self parking is offered for EUR 19.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Guests can expect free WiFi and 43-inch LED TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Sitting areas, electric kettles, and safes are other standard amenities.
Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 19 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 21 for adults and EUR 10.50 for children aged 6-11
  • A bar/lounge

Things to do

  • Gym

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 35 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10.50 for children aged 6 to 11
  • Covered self parking fee: EUR 19.00 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve rollaway/extra beds.
  • This property accepts credit cards and cash.

Property is also known as

PLAZA Premium Heidelberg Hotel
PLAZA Premium Heidelberg Heidelberg
PLAZA Premium Heidelberg Hotel Heidelberg

Frequently asked questions

Are free cancellation options available at PLAZA Premium Heidelberg?

PLAZA Premium Heidelberg offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do within easy reach of PLAZA Premium Heidelberg?

This hotel is situated in Heidelberg City Centre, just steps from Christ and Deutsches Verpackungs Museum, and within a short walk of Neckar Valley-Odenwald Nature Park. You'll also find Heidelberg University Library and Neckarwiese less than a mile away.

Is parking available on site at PLAZA Premium Heidelberg?

Yes, covered parking is offered for EUR 19.00 per day.

Is a spa located at PLAZA Premium Heidelberg?

Spa services at the hotel include massages.

Does PLAZA Premium Heidelberg feature a casino?

No, PLAZA Premium Heidelberg doesn't have a casino.

Is there an indoor pool at PLAZA Premium Heidelberg?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at PLAZA Premium Heidelberg?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include separate bathtubs and showers and city views.

Are there hot tubs at PLAZA Premium Heidelberg?

No, this hotel doesn't have a spa tub.

Does PLAZA Premium Heidelberg feature a restaurant that includes a breakfast menu?

PLAZA Premium Heidelberg offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does PLAZA Premium Heidelberg allow pets to stay for free?

Although they can't stay for free, dogs are welcome at PLAZA Premium Heidelberg for a fee of EUR 20.00 per pet, per night. The property also provides food and water bowls.

Does PLAZA Premium Heidelberg have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to PLAZA Premium Heidelberg?

The closest major airport to PLAZA Premium Heidelberg is Mannheim (MHG), which is 10.3 mi away (21 minutes by car).

Can I book a room with a balcony at PLAZA Premium Heidelberg?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

PLAZA Premium Heidelberg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 187 out of 364 reviews
Rating 8 - Good. 114 out of 364 reviews
Rating 6 - Okay. 46 out of 364 reviews
Rating 4 - Poor. 11 out of 364 reviews
Rating 2 - Terrible. 6 out of 364 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer contemporary hotel, lovely rooms excellent breakfast!
Stayed 2 nights in Oct 2025

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Caitlin

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, room comfort
Great location! Close to the Hauptstrasse (walking street) and only a short ride on the stressesbahn from the train station. Very enjoyable!
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and sweet
Stayed 2 nights in Sep 2025

10/10 Excellent

steven

Stayed 4 nights in Sep 2025

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities

Nice Hotel

We really enjoyed our visit. The only negative is that the room was very small and challenging to move around with no space to even put luggage. The breakfast was good, but several items that should have been served very warm or hot were not. This is an area that could be improved.
Stayed 2 nights in Sep 2025

10/10 Excellent

K P Mattias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jared

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and a quick and easy walk to old town
Stayed 2 nights in Sep 2025

4/10 Poor

Mudit

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Rooms small, black interior

Rooms are too small, black interior kills the room size. The lobby is again small. Breakfast is good.
Stayed 1 night in Sep 2025

6/10 Okay

Sarah

Liked: Staff & service, property conditions & facilities, room comfort

Good location, don’t use the car park!!!

An average hotel in centre of city. First impression was DO NOT bother with online checkin, whoever sold them the software must be very proud as it does nothing to aid check in, arrived at car park & despite having enter all car details/passports etc we could not get into the garage & was surrounded by a family of rats running around my feet ! Was informed by reception we needed a card to gain access to car park & our room so online check in is completely pointless!!!! Then on departure the garage door broke down & we were stuck in the basement car park delaying our departure until the receptionist appeared with a stepladder to unplug & reboot the door. Basic but ok Buffett breakfast. Good location for exploring the city.
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was on the forth floor and had a fantastic view of the Castle. It was a very quiet room - could not hear traffic, other guests, etc. Very comfy beds.
Stayed 2 nights in Sep 2025

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve given a positive rating BUT please be aware that if you book a jr suite room you will be blasted by thumping disco music late into the night. We changed hotels because of this problem. Management and staff were very understanding and gave us options including a refund. It’s too bad because the hotel is nice and is in a good location.
Stayed 4 nights in Sep 2025

6/10 Okay

Glenn, Edmonton

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel was ok but far from a Crown Plaza level. It was hard to find. and the entrances were strange. Room was just OK, again not up to a Crown Plaza. Breakfast was far from typical in quite light on variety
Stayed 1 night in Aug 2025

10/10 Excellent

Mary Anne

Stayed 3 nights in Aug 2025

10/10 Excellent

edoardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous stuff and very helpful, going the extra mile to assist.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was not ready until after 3pm. Shower was clogged, was fixed promptly once notified. Breakfast was originally included when we booked. When we went to breakfast we were told it was not included. Great location. With no bells and whistles. Parking is not for you if you are not used to tight fit.
Stayed 2 nights in Aug 2025

8/10 Good

Soumilya

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location , good breakfast buffet.
Stayed 2 nights in Aug 2025

8/10 Good

Maria

Traveled with family
Liked: Property conditions & facilities, room comfort
Breakfast buffet was excellent! Rooms were clean and a nice size. Bedsheets had a musty dirty feet smell. Had to spray my Parfum to be able to sleep. After arrival had to find cleaning lady to get towels - good that I speak some Turkish to communicate my wishes. Front desk was very friendly! Location is excellent, short walking distance to old city.Access to parking was very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They needed to have their restaurant open
Stayed 1 night in Jul 2025

10/10 Excellent

Billie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walk to everywhere we wanted to go. Clean room, friendly staff.
Stayed 3 nights in Jul 2025

8/10 Good

Aranza

Stayed 1 night in Jul 2025