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May 30 - May 31

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May 31 - Jun 1

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Hawi hotels essential information

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Hilton Grand Vacations Club Ocean Tower Waikoloa Village

3/5 Okay

"The biggest con for this resort was the 1/2 mile walk from valet parking to our room. There’s a tram but you can walk faster than the tram. The coffee in the rooms was subpar so if you wanted a good cup, you had to go down and pay another $6-$8 bucks for just drip coffee. The dishwasher didn’t work for three days but housekeeping did help with that. If you don’t want to leave the resort, there’s a ton of amenities. Otherwise, it’s just too big. I would’ve saved a thousand dollars by staying at an air bnb and still done less work than we did here. The pros were that we had a nice view and the property was beautiful."

A verified traveler stayed at Hilton Grand Vacations Club Ocean Tower Waikoloa Village

Posted 14 hours ago

1/5 Terrible

"I do not typically write reviews but this property warranted it and not in a good way. The property is massive. It’s literally a hike to and from the rooms to the lobby depending on the “tower” they put you in. The good news is there was a tram. The bad news is that it was rarely operational during our stay. When it was working, the air temperature in the cars was sub arctic. So cold we opted to walk despite the distances. Hence my marks for how well the property was maintained. Something that critical for guest comfort on a property that size should be in constant and pristine working order. Speaking of cold, they should try heating the pool. That was a chief complaint of my family and others we chatted with at the pool. Again, it’s about comfort. While I am on about the pool, two times the “pool towel” dispensers were empty and the towels were old and ratty. Even more empty was the service at the pool cabanas and we rented cabanas for three days of our stay. To be fair, one of three days there was “ok” service. Other than that the rooms were clean and sufficient. However, I feel they were over priced. Not only do I not recommend this resort. I will never stay there again…"

A verified traveler stayed at Hilton Waikoloa Village

Posted 17 hours ago

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