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Kempinski Hotel Hangzhou

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in Hangzhou

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Photo gallery for Kempinski Hotel Hangzhou

3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Property preview
Indoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
2 bars/lounges, rooftop bar
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Parking included

Explore the area

View in a map
No. 66, Lishui Road, Gongshu District, Hangzhou, Zhejiang, 310015
  • Hangzhou Tower Shopping Mall
    ‪20 min drive‬
  • Wulin Square
    ‪20 min drive‬
  • West Lake
    ‪25 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪45 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds, River View (Executive Twin Room)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, River View (Executive Twin Room)

  • 495 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, City View (Junior Suite)

Suite, 1 King Bed, City View (Junior Suite) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, City View (Junior Suite)

  • 570 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View (Grand Canal View King Room)

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, River View (Grand Canal View King Room)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Multiple View (Executive King Room)

Deluxe Room, 1 King Bed (Executive King Room) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Multiple View (Executive King Room)

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Multiple View (Deluxe Suite)

1 bedroom, premium bedding, minibar, in-room safe

Standard Suite, 1 King Bed, Multiple View (Deluxe Suite)

  • 656 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Deluxe King Room)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, City View (Deluxe King Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, City View (Deluxe Twin Room)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, City View (Deluxe Twin Room)

  • 495 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Multiple View (Executive Suite)

Executive Suite, 1 King Bed (Executive Suite) | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Multiple View (Executive Suite)

  • 957 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Multiple View (Superior Suite)

1 bedroom, premium bedding, minibar, in-room safe

Standard Suite, 1 King Bed, Multiple View (Superior Suite)

  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Hangzhou

Located in Gongshu, Kempinski Hotel Hangzhou is within a 10-minute drive of popular attractions such as Hangzhou Botanical Garden and Xixi Wetland Park. This 326-room, 5-star hotel welcomes guests with 3 restaurants, a full-service spa, and an indoor pool. It's connected to a shopping center in central Hangzhou and also close to Hangzhou Tower Shopping Mall and Wulin Square.

What's nearby

  • Xixi Wetland Park - 11 min drive - 5.1 miles
  • Hangzhou Tower Shopping Mall - 20 min drive - 3.6 miles
  • Wulin Square - 20 min drive - 3.6 miles
  • West Lake - 25 min drive - 4.1 miles
  • Lingyin Temple - 35 min drive - 6.0 miles

Getting around

  • Xiangji Temple Station - 6 min walk
  • Yuhang Railway Station - 18 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 45 min drive

Restaurants

  • ‪Green Tea Restaurant 绿茶餐厅 - ‬3 min walk
  • ‪萨利亚 - ‬9 min walk
  • ‪蓝蛙 - ‬6 min walk
  • ‪万事屋Cafe&Snacks - ‬8 min walk
  • ‪汉舍小雅杭州会馆 - ‬8 min walk

About this property

Kempinski Hotel Hangzhou

Luxury hotel with 3 restaurants connected to a shopping center in Hangzhou
Guests of Kempinski Hotel Hangzhou enjoy a full-service spa, an indoor pool, and a gym. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
50-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, laptop-compatible safes, and phones are also standard.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Kempinski The Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is open daily.

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Grand Hyatt Hangzhou

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 422 reviews
$185 nightly
The price is $196
Oct 7 - Oct 8
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CNY 186.56 for adults and CNY 93.28 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Berthold Delikatessen
  • Freida
  • Kitchen at K
  • Morph Rooftop Bar
  • Zi Chen

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 21,528 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 186.56 for adults and CNY 93.28 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kempinski Hangzhou
Hotel Kempinski Hotel Hangzhou Hangzhou
Hangzhou Kempinski Hotel Hangzhou Hotel
Hotel Kempinski Hotel Hangzhou
Kempinski Hotel Hangzhou Hangzhou
Kempinski Hotel
Kempinski
Kempinski Hotel Hangzhou Hotel
Kempinski Hotel Hangzhou Hangzhou
Kempinski Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

Is a free cancellation option available at Kempinski Hotel Hangzhou?

Kempinski Hotel Hangzhou provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Kempinski Hotel Hangzhou?

As of Sep 14, 2025, prices found for a 1-night stay for 2 adults at Kempinski Hotel Hangzhou on Sep 23, 2025 start from $133.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Kempinski Hotel Hangzhou?

This hotel is situated in Gongshu, close to West Lake, Westlake Culture Plaza, and Hangzhou Tower Shopping Mall. You'll also find Wulin Square and Hangzhou China Silk Town within a short drive.

Is there parking available at Kempinski Hotel Hangzhou?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Kempinski Hotel Hangzhou?

Kempinski The Spa is the hotel's spa and services include deep-tissue massages, sports massages, couples treatments, and detox wraps.

Does Kempinski Hotel Hangzhou have a casino at the property?

No, Kempinski Hotel Hangzhou doesn't have a casino.

Is there an indoor pool at Kempinski Hotel Hangzhou?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about Kempinski Hotel Hangzhou?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and a restaurant with al fresco dining.

Does Kempinski Hotel Hangzhou have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Kempinski Hotel Hangzhou have a restaurant with a breakfast menu?

Yes, Kempinski Hotel Hangzhou has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Kempinski Hotel Hangzhou allow pets to stay free of charge?

No, pets aren't allowed at Kempinski Hotel Hangzhou.

Are there connecting rooms at Kempinski Hotel Hangzhou?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Kempinski Hotel Hangzhou?

The closest major airport to Kempinski Hotel Hangzhou is Hangzhou (HGH-Xiaoshan Intl.), which is 27.4 mi away (45 minutes by car).

Are there rooms with balconies at Kempinski Hotel Hangzhou?

No, there aren't any guestrooms with balconies at Kempinski Hotel Hangzhou.

Does Kempinski Hotel Hangzhou have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Kempinski Hotel Hangzhou.

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