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Crystal Hotel Hangzhou West Lake Wulin

Property class: 4

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Photo gallery for Crystal Hotel Hangzhou West Lake Wulin

A multi-story hotel with a modern design, featuring balconies and a prominent signage.
A modern elevator area with a checkered floor, a no-smoking sign, and a digital display.
A modern lobby with a central seating area, a decorative sculpture, and a large TV screen.
A hotel room with two beds, a blue accent wall, and a curtain-covered window.
A modern hotel lobby with a checkered floor, a buffet with various dishes, and a seating area with tables and chairs.

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
267 Stadium Road, Gongshu District, Hangzhou, Zhejiang, 310011
  • Place, Wulin Square
    ‪1 min drive‬
  • Place, Hangzhou Tower Shopping Mall
    ‪1 min drive‬
  • Place, Hangzhou China Silk Town
    ‪1 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪30 min drive‬

Room options

View all photos for Business Double Room

A hotel room with a large bed, bedside tables, a desk, and a wardrobe.

Business Double Room

  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a wall with circular light fixtures.

Superior Twin Room

  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

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About the neighborhood

Hangzhou

Located in Downtown Hangzhou, Crystal Hotel Hangzhou West Lake Wulin is within a 10-minute stroll of sights such as Wulin Square and Zhejiang Science and Technology Museum. This 146-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi. Centrally located in Hangzhou, the hotel is connected to a shopping center, and a short walk from Hangzhou Tower Shopping Mall and Hangzhou China Silk Town.

What's nearby

  • Wulin Square - 1 min drive - 0.3 miles
  • Zhejiang Science and Technology Museum - 1 min drive - 0.3 miles
  • Hangzhou Tower Shopping Mall - 1 min drive - 0.4 miles
  • Hangzhou China Silk Town - 1 min drive - 0.2 miles
  • West Lake - 2 min drive - 1.4 miles

Getting around

  • North Zhonghe Road Station - 7 min walk
  • Hangzhou Railway Station (HZD) - 18 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 35 min drive

Restaurants

  • ‪Bellevue Cafe Hyatt - ‬4 min drive
  • ‪新开元大酒店 - ‬2 min drive
  • ‪Starbucks Hefang Street Concept Store - ‬4 min drive
  • ‪Chimney烟囱 - ‬3 min drive
  • ‪圣都公寓 - ‬4 min drive

About this property

Crystal Hotel Hangzhou West Lake Wulin

Crystal Hotel Hangzhou West Lake Wulin features a 24-hour gym, free WiFi in public areas, and meeting rooms. If you plan to drive, free valet parking is available. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this hot springs hotel include conference space, coffee/tea in a common area, and express check-in.
Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Free minibar items, sitting areas, and electric kettles are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 88 for adults and CNY 88 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Books

Family friendly

  • Dining table
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,152 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Double-glazed windows
  • Locally sourced food prioritized
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CNY 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 88 for adults and CNY 88 for children
  • Late check-out fee: CNY 100 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

What can I see within easy reach of Crystal Hotel Hangzhou West Lake Wulin?

This hotel is situated in Downtown Hangzhou within a 10-minute walk of Wulin Square and Zhejiang Science and Technology Museum. You'll also find Hangzhou Tower Shopping Mall and Hangzhou China Silk Town less than a mile away.

How much does it cost to stay at Crystal Hotel Hangzhou West Lake Wulin?

As of Aug 27, 2026, prices found for a 1-night stay for 2 adults at Crystal Hotel Hangzhou West Lake Wulin on Sep 1, 2026 start from $75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Crystal Hotel Hangzhou West Lake Wulin?

Yes, valet and self parking are offered for free at the hotel. Though parking is available on request, wheelchair-accessible parking and bicycle parking are also available.

Does Crystal Hotel Hangzhou West Lake Wulin include a casino at the property?

No, Crystal Hotel Hangzhou West Lake Wulin doesn't have a casino.

Will I find an indoor pool at Crystal Hotel Hangzhou West Lake Wulin?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Crystal Hotel Hangzhou West Lake Wulin?

Amenities that appeal to couples at this hotel include a down comforter, a free stocked minibar, and bathrobes.

Are there hot tubs at Crystal Hotel Hangzhou West Lake Wulin?

No, there isn't a spa tub at this hotel.

Does Crystal Hotel Hangzhou West Lake Wulin feature a restaurant that includes a breakfast menu?

Yes, Crystal Hotel Hangzhou West Lake Wulin serves buffet breakfast each morning for a surcharge from its restaurant.

Will Crystal Hotel Hangzhou West Lake Wulin allow pets to stay free of charge?

No, pets aren't allowed at Crystal Hotel Hangzhou West Lake Wulin though service animals are welcome.

Are there connecting rooms at Crystal Hotel Hangzhou West Lake Wulin?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Crystal Hotel Hangzhou West Lake Wulin?

The closest major airport to Crystal Hotel Hangzhou West Lake Wulin is Hangzhou (HGH-Xiaoshan Intl.), which is 24.2 mi away (35 minutes by car).

Can I book a room with a balcony at Crystal Hotel Hangzhou West Lake Wulin?

No, there aren't any guestrooms at Crystal Hotel Hangzhou West Lake Wulin that offer a balcony.

Crystal Hotel Hangzhou West Lake Wulin Reviews

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