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InterContinental Halong Bay Resort by IHG

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Photo gallery for InterContinental Halong Bay Resort by IHG

A pool area surrounded by palm trees and modern buildings.
Creator video - submitted by Billy Manalief
A row of floating houses with a clear view of the surrounding cliffs and water.
A modern dining area with a view of the sea, featuring a long table, chairs, and a bar area.
A spacious lobby with a large chandelier, seating area, and a view of the mountains through large windows.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Peninsula 2, Ha Long Marina Urban Area, Bai Chay, Quang Ninh
  • Place, Ha Long Bay
    ‪1 min walk‬
  • Place, Halong Marina Bayzone
    ‪2 min walk‬
  • Place, Ha Long Night Market
    ‪18 min walk‬
  • Airport, Van Don Intl. Airport (VDO)
    ‪56 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Halong Bay)

A hotel room with a large bed, a sofa, two armchairs, a coffee table, and a view of the sea.

Suite, 1 Bedroom (Halong Bay)

  • Bay view
  • 2250 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 3 Bedrooms (Residence, Private Pool)

A balcony with a glass barrier overlooking a beach and ocean.

Room, 3 Bedrooms (Residence, Private Pool)

  • Bay view
  • 2917 sq ft
  • 1 bedroom
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Penthouse, 1 King Bed (Halong Bay)

A spacious hotel lobby with a high ceiling, large windows, a central seating area with sofas and chairs, a coffee table with books and a vase, and a bar area with chairs.

Penthouse, 1 King Bed (Halong Bay)

  • Bay view
  • 5145 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a desk, a chair, a nightstand, a lamp, a painting, and a view of the sea through a large window.

Suite, 1 Bedroom

  • Bay view
  • 990 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Halong Bay View)

A modern hotel room with a large window, a bed, a sofa, a coffee table, and a desk.

Room, 1 King Bed (Halong Bay View)

10.0 out of 10
Exceptional
(5 reviews)
  • Bay view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A modern hotel room with a large window, a bed, a sofa, a coffee table, and a desk.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 721 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Private Pool, Beachfront

Room

Villa, 3 Bedrooms, Private Pool, Beachfront

  • Bay view
  • 3315 sq ft
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds and 1 Twin Bed

View all photos for Room (Halong Bay Estate)

A modern living room with a sofa, television, and a view of the ocean.

Room (Halong Bay Estate)

  • Bay view
  • 6071 sq ft
  • 1 bedroom
  • Sleeps 18
  • 5 King Beds and 1 Twin Bed

View all photos for Room, 3 Bedrooms

A hotel room with a large bed, a desk with a lamp, a seating area with chairs, and a large window with a view of palm trees and buildings.

Room, 3 Bedrooms

  • Bay view
  • 2917 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room

A modern hotel room with a large window, a bed, a sofa, a coffee table, and a desk.

Classic Room

  • Bay view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Villa, 3 Bedrooms, Pool Access

A hotel room with a large bed, a desk with a lamp, a seating area with chairs, and a large window with a view of palm trees and buildings.

Villa, 3 Bedrooms, Pool Access

  • Garden view
  • 2928 sq ft
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds and 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Accessible (Halong Bay View)

A modern hotel room with a large window, a bed, a sofa, a coffee table, and a desk.

Classic Room, 1 King Bed, Accessible (Halong Bay View)

  • Bay view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Private Pool

A bathroom vanity with three bottles of BYREDO BAL D'AFRIQUE hair products and a folded towel.

Villa, 3 Bedrooms, Private Pool

  • Bay view
  • 2842 sq ft
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds and 2 Twin Beds

View all photos for Room, 2 Twin Beds (Halong Bay View)

A bathroom vanity with three bottles of BYREDO BAL D'AFRIQUE hair products and a folded towel.

Room, 2 Twin Beds (Halong Bay View)

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Bedroom (Residence)

A bathroom vanity with three bottles of BYREDO BAL D'AFRIQUE hair products and a folded towel.

Room, 1 Bedroom (Residence)

  • Bay view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Bay View (Residence, Halong Bay)

A hotel room with two beds, a desk, a TV, and a large window with a view of the water.

Room, 2 Bedrooms, Bay View (Residence, Halong Bay)

  • Bay view
  • 1259 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Classic Room, 1 King Bed

A bathroom vanity with three bottles of BYREDO BAL D'AFRIQUE hair products and a folded towel.

Classic Room, 1 King Bed

  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

A bathroom vanity with three bottles of BYREDO BAL D'AFRIQUE hair products and a folded towel.

Classic Room, 2 Twin Beds

  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Bai Chay

InterContinental Halong Bay Resort by IHG places you next to Ha Long Bay and Halong Marina Bayzone. This 275-room, 5-star hotel welcomes guests with 2 outdoor pools, 4 restaurants, and a 24-hour gym.

What's nearby

  • Ha Long Bay - 1 min walk - 0.0 miles
  • Halong Marina Bayzone - 2 min walk - 0.1 miles
  • Ha Long Night Market - 18 min walk - 1.0 mile
  • Cái Dăm Market - 11 min drive - 1.9 miles
  • Bai Chay Beach - 17 min drive - 3.7 miles

Getting around

  • Ga Ha Long Station - 10 min drive
  • Noi Bai Intl. Airport (HAN) - 145 min drive

Restaurants

  • Pavilion
  • ‪Pool Bar - ‬5 min drive
  • ‪Pho Ga Hanoi - ‬3 min drive
  • ‪Nha Hang Pho Bien - ‬3 min drive
  • ‪Phúóng Nam - ‬4 min drive

About this property

InterContinental Halong Bay Resort by IHG

Built in 2025, the brand new InterContinental Halong Bay Resort by IHG features 2 outdoor pools, a children's pool, and a 24-hour gym. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for VND 6000000 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect free WiFi and 55-inch Smart TVs with satellite channels. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and children's robes. Balconies, sitting areas, and free minibar items are also standard.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, covered valet parking on site
  • Limited onsite valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: VND 765,000 for adults and VND 382,499 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Del Mar
  • La Baguette
  • Marina Kitchen
  • Roku & Star Bar
  • Yulong Mansion

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Games
  • Outdoor pool (guest access)
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (3,671 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Outdoor entertainment area
  • Pool umbrellas

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Elevator
  • Front entrance ramp
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 3 buildings
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2025
  • Reception hall
  • Renovated entire property - June 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite premium channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 1000000.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 765000 for adults and VND 382499 for children
  • Airport shuttle fee: VND 6000000 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: VND 1000000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental Halong By Ihg
Intercontinental Halong Bay Resort By Ihg Hotel
Intercontinental Halong Bay Resort By Ihg Ha Long
Intercontinental Halong Bay Resort By Ihg Hotel Ha Long

Frequently asked questions

What is there to do close to InterContinental Halong Bay Resort by IHG?

This hotel is located in Bai Chay and just steps from Ha Long Bay and Halong Marina Bayzone. You'll also find Ha Long Night Market and Bai Chay Beach within a short drive.

How much does it cost to stay at InterContinental Halong Bay Resort by IHG?

As of Oct 2, 2026, prices found for a 1-night stay for 2 adults at InterContinental Halong Bay Resort by IHG on Oct 10, 2026 start from $169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa at InterContinental Halong Bay Resort by IHG?

Spa services at the hotel include Thai massages, hot stone massages, detox wraps, and couples treatments.

Does InterContinental Halong Bay Resort by IHG include a casino on the premises?

No, InterContinental Halong Bay Resort by IHG doesn't have a casino.

Will I find an indoor pool at InterContinental Halong Bay Resort by IHG?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 7:00 AM and 6:00 PM.

Does InterContinental Halong Bay Resort by IHG have a restaurant with a breakfast menu?

Yes, InterContinental Halong Bay Resort by IHG has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will InterContinental Halong Bay Resort by IHG allow pets to stay for free?

No, pets and service animals aren't allowed at InterContinental Halong Bay Resort by IHG.

Where is the closest airport to InterContinental Halong Bay Resort by IHG?

The closest major airport to InterContinental Halong Bay Resort by IHG is Cat Bi Intl. Airport (HPH), which is 25.1 mi away (46 minutes by car). Another top airport is Van Don Intl. Airport (VDO), which is around 29.1 mi away.

Does InterContinental Halong Bay Resort by IHG offer wedding services?

Take advantage of the wedding venue at InterContinental Halong Bay Resort by IHG if you plan to say "I do" during your trip.

InterContinental Halong Bay Resort by IHG Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 48 out of 53 reviews
Rating 8 - Good. 4 out of 53 reviews
Rating 6 - Okay. 0 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room & friendly staff.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is stunning!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, room was really well designed
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. 100% Recommend
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing place!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a stunning property with beautiful views of Halong Bay from every window. My room was amazing - possibly the nicest hotel room I’ve ever stayed in. The food in the hotel is outstanding with plenty of variety. I would highly recommend this idyllic property.
The view as I entered my bedroom.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Design, staff, facilities, views, everything about this hotel is pure luxury, from the moment you arrive to the moment you leave, they truly make you feel special. I have stayed in many 5 stars hotels and this is one of the best.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new property! Great view.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
An excellent hotel. The only thing to regret is that we did not have time to stay longer.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, brand new, clean rooms, and more
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Unbelievable amount of great service, very impressed by the hospitality! A must go hotel and strongly recommend to everyone!! Great deal with the paramount sea views, beaches, firework, well-equipped gym and top end restaurants!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Extraordinaire
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Immaculately beautiful and new, high end property
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very helpful and friendly. The decor of the hotel is beautiful. The hotel was new so not all of the restaurants were open yet but we enjoyed our stay.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful property I have ever stayed in! The staff was wonderful. The room was fabulous. The concierge Anh Tran was more than helpful, he suggested many special things to see and do, he was great. And Tiep helped greatly with taxis. I plan to return in March 2027 and bring my family from Lis Angeles. Thank you
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and clean hotel. We stay in the Residence section and were happy with our sea view apartment. Good amenities. Friendly staff. Breakfast was attentive and tasty.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good staff services. The property is newly and well cleanliness.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We stayed 8 nights at InterContinental Halong Bay as a group of four adults, with both breakfast and dinner included. As this was our first time visiting Vietnam, the experience exceeded our expectations. The hotel is beautiful, the rooms are very comfortable, and the food was consistently amazing. Breakfast and dinner offered great variety and quality every day. The staff were professional, friendly, and always helpful. An outstanding stay overall—highly recommended.
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everyone at the hotel was very hospitable. Thank you
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean everything new
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect room

Magnificent and lovely, best, friendliest service. We will be returning. Had view to bay and beach.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at InterContinental Ha Long Bay was fantastic. The property is fairly new, and everything felt modern, clean, and well maintained. The rooms were beautiful and spotless, making it a very comfortable place to relax after a day of exploring the area. The staff throughout the resort were incredibly friendly and helpful, always greeting us with a smile and making sure we had everything we needed. The pool area was one of our favorite spots, especially with the bar right there. It was the perfect place to unwind and enjoy the view. The beach was also great for walking. We loved strolling along the shoreline and seeing so many shells and bits of sea life along the way. It made for a really peaceful experience. We also treated ourselves to a couples massage at the spa, which was extremely relaxing and a great highlight of the trip. Overall, this is a beautiful resort with excellent service, and we would definitely recommend it to anyone visiting Ha Long Bay.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a gem. It’s beautiful and has incredible views and direct beach access. Lovely sunset views from the beach and a stylish decor. We did find the pricing of food in the restaurant obscene compared to the wonderful options a short ride away and mediocre at best. For example we had a spaghetti bolognese and stir fried noodles for 950k… We went to one of the nicest restaurants in town that night for dinner and got 2 bowls of crab soup, 12 oysters, salmon entree, shrimp entree and asparagus for the same cost! We reached out to concierge service to arrange our transportation back to hanoi and we were quoted $4,500,000… I check 3 different services and wasn’t quoted over $1,500,000. That’s just offensive. The hotel helped us celebrate with a piece of cake for our honeymoon, which was sweet but overall service in hotel isn’t up 5⭐️ rating. Sat with dirty dishes in room our entire stay despite someone coming by the room. We’ve stayed at Intercontinental Properties all over the world, and this just was not the same experience. We have come to expect from the brand.
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The fact that they let people throw trash on property and cook fish food in the villas that smell so bad the guest in the villas have to also open the doors in the room to air out the smell is the beginning. Theres no enforcements on certain foods to eat or cook on premises. No enforcements on trash disposals. Buffet is like a war zone. People eat and just toss food everywhere. The property just recently opened but is breaking down quick.
Stayed 3 nights in Jun 2026