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Halong Palace Hotel

4.0 star property

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Photo gallery for Halong Palace Hotel

Front of property - evening/night
Nightclub
Breakfast buffet
BBQ/picnic area
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
01, block 20, Hung Thang East Urban, Bai Chay Ward, Ha Long, Quang Ninh
  • Place, Cái Dăm Market
    ‪3 min walk‬
  • Place, Ha Long Night Market
    ‪8 min walk‬
  • Place, Halong Marina Bayzone
    ‪8 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • City view
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout drapes

Premium Room

  • City view
  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

  • City view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite

A hotel room with a bed, a sofa, a TV, and a large window with curtains.

Suite

  • Sleeps 4
  • Free WiFi

View all photos for Premium Room

A hotel room with two beds, a desk with a TV, a window with blinds, and a wall with a textured pattern.

Premium Room

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, a desk, a chair, a small table with a vase, and a window with curtains.

Deluxe Room

  • Sleeps 4
  • Free WiFi

About the neighborhood

Ha Long

Located in Bai Chay, Halong Palace Hotel is next to Ha Long Bay and Cái Dăm Market. This 4-star hotel has 119 rooms and welcomes guests with 2 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cái Dăm Market - 3 min walk - 0.2 miles
  • Ha Long Night Market - 8 min walk - 0.5 miles
  • Halong Marina Bayzone - 8 min drive - 1.9 miles
  • Bai Chay Beach - 9 min drive - 1.9 miles
  • Halong Bay Marina - 17 min drive - 5.5 miles

Getting around

  • Ga Ha Long Station - 7 min drive
  • Haiphong (HPH-Cat Bi) - 48 min drive

Restaurants

  • ‪Madam Mai - ‬9 min walk
  • ‪Nha Hang Pho Bien - ‬5 min walk
  • ‪Orchid Coffee - ‬8 min walk
  • ‪Pho Ga Hanoi - ‬4 min walk
  • ‪Nhà hàng Thủy Chung - ‬5 min walk

About this property

Halong Palace Hotel

Guests of Halong Palace Hotel have access to an outdoor pool, a gym, and free WiFi in public areas. You can put free valet parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Other amenities at this beach hotel include meeting rooms, conference space, and express check-in.
40-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, toothbrushes and toothpaste, and slippers. Other amenities include minibars, coffee makers, and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Vinpearl Resort & Spa Ha Long
Bai Chay
  • On private beach
  • Pool
  • Spa
  • Parking included
9.0 out of 10, Wonderful, 555 reviews
$106 nightly
The price is $115
Jul 15 - Jul 16
Total with taxes and fees
Vinpearl Resort & Spa Ha Long

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered valet parking on site

Food and drink

  • 2 restaurants

Restaurants on site

  • Diamond Restaurant
  • Lang Chai Halong

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5,382 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 400000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: VND 400000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No alcohol is permitted at Halong Palace Hotel.

Property is also known as

Halong Palace Hotel
Halong Palace
Hotel Halong Palace Hotel Ha Long
Ha Long Halong Palace Hotel Hotel
Hotel Halong Palace Hotel
Halong Palace Hotel Ha Long
Palace Hotel
Palace
Halong Palace Hotel Hotel
Halong Palace Hotel Ha Long
Halong Palace Hotel Hotel Ha Long

Frequently asked questions

Is free cancellation available at Halong Palace Hotel?

Halong Palace Hotel provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see around Halong Palace Hotel?

This hotel is situated in Bai Chay, just steps from Ha Long Bay and Cái Dăm Market, and within a short walk of Ha Long Night Market. You'll also find Bai Chay Beach and Ha Long International Cruise Port within a short drive.

Is there parking available at Halong Palace Hotel?

Yes, secured valet parking is offered for free at the hotel.

Does Halong Palace Hotel have a casino?

No, Halong Palace Hotel doesn't have a casino.

Is there an indoor pool at Halong Palace Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Halong Palace Hotel?

There are many amenities for couples at this hotel, including an ocean-view restaurant and an outdoor pool plus some guestrooms feature a fireplace.

Does Halong Palace Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Halong Palace Hotel have a restaurant with a breakfast menu?

Yes, Halong Palace Hotel has 2 restaurants, and serves breakfast for a surcharge.

Does Halong Palace Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Halong Palace Hotel.

Does Halong Palace Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Halong Palace Hotel?

The closest major airport to Halong Palace Hotel is Haiphong (HPH-Cat Bi), which is 26 mi away (48 minutes by car). Another top airport is Van Don Intl. Airport (VDO), which is around 28 mi away.

Are there rooms with balconies at Halong Palace Hotel?

No, you won't find guestrooms with balconies at Halong Palace Hotel.

Halong Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 74 reviews
Rating 8 - Good. 22 out of 74 reviews
Rating 6 - Okay. 10 out of 74 reviews
Rating 4 - Poor. 1 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Binh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice room, amazing buffet breakfast. Highly recommended to stay here.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Christine

Disliked: Cleanliness, staff & service, amenities
Breakfast is no good , everything else is ok
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Christine

Breakfast is no good
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

SHIMPEI

Liked: Cleanliness, amenities, property conditions & facilities
コスパ良し。ホテル周辺にも海鮮レストランが多数で困らない。
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Nadja

Liked: Cleanliness, staff & service, property conditions & facilities
Wir hatten einen sehr schönen Ausblick aus unserem Zimmer. Das Personal war super aufmerksam. Das Zimmer war sehr schön und modern.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

JEONGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
코로나 영향인지 호텔이 많이 조용했지만 깔끔하고 좋았습니다. 단 방향제 냄새가 너무 심하긴 했습니다. 위치나 기타 등등 모두 만족했어요!
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Super Bedienung und Super Service habe ich so noch nicht erlebt.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Juyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가장좋은 하롱베이호텔

하롱베이에서 감희 가장좋은호텔이라 이야기할수 있습니다
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and orgonized. The restaurnt food is good with good price Breakfast very good
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

between the city and the island with cruise boats

Reception is big and flashy. Breakfast was in a good standard. Rooms are clean and fairly big enough. Beds are very nice and soft with 2 pillows to choose from. The pool look nice and swim able. Too cold when we were there in January behind the hotel, some streets away there is a busy street with many different shops. No noise from that street coming to the hotel. We walked out to find a motorbike rental, but walked the wrong way and went back to the hotel and asked for help and 30mins after there was a guy coming to the hotel with a motorbike we rented. (200k vnd pr day) Staff very polite and greet when we walk by. You can also get to the rooftop and take pictures of the whole area around. Area away from the busy street is quite empty with small beginnings of construction sites
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, however not a great deal to do in the city
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Hochan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙소는 무척 깨끗하고 편안함. 조식도 괜찮은 편임. 호텔 뒤에 큰 시장이 있어 과일 구매가 편함
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value!

Super friendly staff, comfortable room and great included breakfast
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
すぐ近くに軽い食事や買い物が出来る。
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Chia Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice facility

Beds are extremely comfortable and there are many kinds of food in breakfast. A little dark inside the room though.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Trond

Liked: Cleanliness, staff & service, room comfort
The hotel did not have a jacuzzi like it was promissed on hotels.com, but else the hotel and staff was nice. There are not so much to do aroung of the hotel. And everywhere they are cheating the tourists, even if you buy a Coca Cola in a food shop. That was disapointing how they treat tourists in Vietnam.
Stayed 5 nights in Nov 2018
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Friendly and kind staffs. Better commanding English could be better. Overall it was pleasant.
Stayed 1 night in Oct 2018
Verified

6/10 Okay

julie

Liked: Cleanliness, room comfort
Disliked: Staff & service

Nice hotel in Halong Bay

Disappointed with staff after enjoying great hotels and staff in HCMC, Hoi An and Da Nang. Not good service at breakfast and no tour desk or anyone to ask about tours in the area. We cut are trip short by one night and moved to Vinpearl, dearer but out of this world.
Stayed 3 nights in Sep 2018
Verified

10/10 Excellent

Himanshu

Nice comfortable experience.

Nice comfortable experience.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Lyndall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with comfortable room. I would recommend this hotel.
Stayed 4 nights in Jan 2018
Verified

6/10 Okay

nam

Liked: Cleanliness, room comfort
객실의 상태는 준수하지만 위치가 그다지 편한 곳은 아닙니다. 직원들은 활기가 없어보였어요. 금연객실이 있는 복도에서 담배를 피우는 사람들이 있어서 종종 불쾌할 수 있습니다.
Stayed 1 night in May 2018
Verified

10/10 Excellent

JONG CHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good staying in halong palace hotel

our choice of staying in halong palace hotel was very good. the room was very good and the staff were so kind. the breakfast was good. and we enjoyed the swimming pool in the night. and they have called mailin 7 seater taxi for our family everytime we asked. they have given us the room on the 16th floor as we requested. one thing short of our expectation is their pizza in the restaurant. we have eatern our lunch in their restaurant. and the pizza was not good enough. anyway, thank you so much guys.
Verified

10/10 Excellent

Janusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ładny widok na Halong.

Hotel o dogodnym położeniu z ładnym widokiem na Zatokę Halong. W pobliżu znajduje się mnóstwo pysznych i tanich restauracji, wiele sklepów i nocny bazar. Pokoj i łazienka sa duże i czyste, wi-fi dobre, herbata, kawa i butelka wody uzupełniane sa codziennie. Śniadanie obfite, personel uczynny, basen na V piętrze mały, ale wystarczający, żeby odpocząć.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Sauberes Hotel aber weit weg von City

Das Hotel ist ganz nett und recht komfortabel Die Zimmer sind sauber und modern, jedoch fehlt es den Angestellten an Motivation Die Kommunikation auf Englisch lief mehr als bescheiden Angefangen hat es mit der Bitte ein paar Tipps zu Sehenswürdigkeiten zu geben ( leider nicht hilfreich) ...ich könnte jetzt noch ein paar Punkte aufzählen, aber es ist jedem selbst überlassen nur ich empfehle es nicht
Stayed 2 nights in Apr 2018
Verified

6/10 Okay

Anh Nguyet

dårlig oplevelse

Jeg lejede 5 værelse . Så renlighed var ikke gode og 3 værelser var ikke røgfri men står skilte er røgfri. Fitness center og alle maskiner virker ikke.