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Halong Plaza Hotel

4.0 star property
Hotel with 2 restaurants, near Dragon Park

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Photo gallery for Halong Plaza Hotel

Lobby
Front of property - evening/night
Property amenity
2 restaurants, breakfast served
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Gym
  • Room service

Explore the area

View in a map
8 Ha Long Road, Bai Chay Ward, Ha Long, Quang Ninh
  • Place, Bai Chay Market
    ‪12 min walk‬
  • Place, Dragon Park
    ‪16 min walk‬
  • Place, Bai Chay Beach
    ‪4 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪50 min drive‬

Room options

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Double Room, Sea View

  • 409 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Sea View

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Double Room, Sea View

  • 452 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite with Sea View, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite with Sea View, 1 King Bed

  • 840 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite with Sea View, 1 King Bed

Executive Suite with Sea View, 1 King Bed | Living room | 40-inch LCD TV with satellite channels, TV, smart speakers

Executive Suite with Sea View, 1 King Bed

  • 861 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, Sea View

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Twin Room, Sea View

  • 452 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Sea View

Superior Twin Room, Sea View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Twin Room, Sea View

  • 409 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Double Room, Sea View

Premium Double Room, Sea View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Double Room, Sea View

  • 409 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Twin Room, Sea View

Premium Twin Room, Sea View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Twin Room, Sea View

  • 409 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Ha Long

Located in Bai Chay, Halong Plaza Hotel is within a mile (2 km) of popular sights such as Dragon Park and Bai Chay Beach. This 4-star hotel has 200 guestrooms and offers an outdoor pool, free in-room WiFi, and free valet parking.

What's nearby

  • Bai Chay Market - 12 min walk - 0.6 miles
  • Ha Long International Cruise Port - 13 min walk - 0.7 miles
  • Dragon Park - 16 min walk - 0.9 miles
  • Queen Cable Car Ocean Terminal - 16 min walk - 0.9 miles
  • Bai Chay Beach - 4 min drive - 1.2 miles

Getting around

  • Cai Lan Station - 13 min drive
  • Haiphong (HPH-Cat Bi) - 59 min drive

Restaurants

  • ‪Highlands Coffee - ‬12 min walk
  • ‪Phú Lâm - Hą Long Cuisine - ‬7 min drive
  • ‪Mường Thanh Quảng Ninh - ‬18 min walk
  • ‪Nhà Hàng Hồng Hạnh 3 - ‬16 min walk
  • ‪Hải Sản Phúc Lộc Thọ - ‬7 min drive

About this property

Halong Plaza Hotel

Hotel with 2 restaurants, near Dragon Park
Halong Plaza Hotel features an outdoor pool, a children's pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for VND 2200000 per room one way. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 40-inch LCD TVs with satellite channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Minibars, coffee makers, and safes are also available. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 8 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms. Services include massages.

Similar properties

Exterior
Paradise Suites Hotel
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 257 reviews
$32 nightly
The price is $35
Nov 27 - Nov 28
Total with taxes and fees
Paradise Suites Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 560,000 for adults and VND 230,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bay View
  • Four Seasons
  • La Plaza Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 10 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: VND 1000000
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 1000000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from January 22 2025 to November 17 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for VND 600000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 560000 for adults and VND 230000 for children
  • Airport shuttle fee: VND 2200000 per room (one way)
  • Early check-in fee: VND 1000000 (subject to availability)
  • Late check-out fee: VND 1000000 (subject to availability)
  • Rollaway bed fee: VND 600000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Halong Plaza
Halong Plaza Hotel
Hotel Halong Plaza
Halong Plaza Bay
Halong Plaza Hotel Hotel
Halong Plaza Hotel Ha Long
Hotel Halong Plaza Hotel Ha Long
Ha Long Halong Plaza Hotel Hotel
Hotel Halong Plaza Hotel
Halong Plaza Hotel Ha Long
Halong Plaza Ha Long
Halong Plaza Hotel Hotel Ha Long

Frequently asked questions

What's there to see near Halong Plaza Hotel?

This hotel is situated in Bai Chay within a 10-minute walk of Ha Long Bay and Cua Luc Bay. You'll also find Ha Long International Cruise Port and Bai Chay Beach less than a mile away.

Is parking available on site at Halong Plaza Hotel?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Halong Plaza Hotel?

Spa services at the hotel include massages.

Does Halong Plaza Hotel feature a casino at the property?

No, Halong Plaza Hotel doesn't have a casino.

Will I find an indoor pool at Halong Plaza Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Halong Plaza Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and an ocean-view restaurant.

Are there hot tubs at Halong Plaza Hotel?

No, but this hotel does have a steam room.

Does Halong Plaza Hotel feature a restaurant that includes a breakfast menu?

Yes, Halong Plaza Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Halong Plaza Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Halong Plaza Hotel.

Does Halong Plaza Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Halong Plaza Hotel?

The closest major airport to Halong Plaza Hotel is Haiphong (HPH-Cat Bi), which is 29.1 mi away (59 minutes by car). Another top airport is Van Don Intl. Airport (VDO), which is around 25.5 mi away.

Are there rooms with balconies that I can book at Halong Plaza Hotel?

No, there aren't any guestrooms with balconies at Halong Plaza Hotel.

Does Halong Plaza Hotel have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Halong Plaza Hotel.

Reviews

Halong Plaza Hotel Reviews

8.4

Very Good

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 77 out of 192 reviews
Rating 8 - Good. 76 out of 192 reviews
Rating 6 - Okay. 29 out of 192 reviews
Rating 4 - Poor. 6 out of 192 reviews
Rating 2 - Terrible. 4 out of 192 reviews

Reviews

10/10 Excellent

Frank James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good size rooms and facilities.
Stayed 1 night in Nov 2024

6/10 Okay

Shawn

The hotel needs to update the bathroom’s shower doors, the floors by toilet is leaking water, older wooden furnitures making noise s when we are used it. It’s very economical uses of electricity conservation. The food is very good buffet breakfast with many choices.
Stayed 2 nights in Oct 2024

8/10 Good

Anatol, Aldinga Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean well maintained great size rooms great food and location
Stayed 4 nights in May 2024

10/10 Excellent

Leashelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely worth it

The whole experience was amazing. Great staff, delicious food and a free upgrade. Pool was beautifully refreshing and clean Definitely stay again
Stayed 2 nights in Mar 2024

6/10 Okay

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Oliver, Carnegie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great, but alas, the entire area was empty of people. Simply, no tourists (November). Breakfasts were phenomenal, cleaning was great, air condition was not that great and often we felt cooked at night. overall, highly recommended.
Stayed 7 nights in Nov 2023

10/10 Excellent

pa pa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good seevice
Stayed 2 nights in Sep 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, friendly and helpful staffs, centrally located. The breakfast buffet has so many options. They even packed breakfast for us on the go because we have to leave at 6 am.
Stayed 1 night in Mar 2023

10/10 Excellent

Briar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location and amazing buffet . Staff was very friendly and helpful!
Stayed 1 night in Jan 2023

10/10 Excellent

Ang Wei

10/10 Excellent

Julian P P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, staff excellent. Occupancy low due to Coronavirus, but still very enjoyable.
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Wouldn't bother

Arrived during coronavirus worries so very empty hotel and you would have thought the hotel would have been keen to have tourists. However I had the usual Seaview debacle. I booked a Seaview and they were so many rooms available. I was given a bridgeview and was then offered a charge to have a Seaview which I refused to pay. Eventually got given one of the many of the sea view rooms. Ask for a late check-out and they wanted to charge almost the equivalent of a whole night even though the hotel was barely occupied. Was offered 2 hours for free. Customer care completely lacking, all about taking your money
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the room of the bay, the bridge, cable car and big wheel were amazing. The Executive suite was superb. Food was good. Reception service brilliant. Massage excellent.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was ok the only thing i don’t like is when I got a massage at the hotel and the masseuse was rude and she kept on pinching me instead of massaging . Overall that was a traumatic experience for me
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel, Thanks good foods, great breakfast place are very clean,staffs are very professional and very friendly and very helpful !
Stayed 1 night in Jan 2020

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort

Underwhelmed. 1 or 2 nights max.

We were a little disappointed with the overall experience at the Halong Plaza hotel. It was off to a poor start when the driver we had organised through the hotel to transfer us from the airport was falling asleep at the wheel! When we raised with the hotel they said it was an external service and so nothing to do with them. I asked to speak to reception manager and he did eventually apologise and upgraded us to the 12th floor and a nice view of the bay, which was appreciated. Lovely view of the rainbow bridge which is beautiful at night. Very little options for food in the daytime as everything closed in the vicinity so we used hotel restaurant but were disappointed with mistakes in the order e.g. I ordered chicken with banana and bacon which came plain. When I asked they said they were out of bananas and presented a side plate of cold bacon. Unimpressed. We tried the bar for happy hour and asked for their advertised 'cocktail of the week', a simple mojito, and the woman behind the bar didn't know what one was so we had spirit and mixer instead for ease. The area is practically a ghost town (we do appreciate Sept is not peak season) and very few people around, we were glad we only booked 2 nights. The hotel did help us organise the Halong bay boat tour which was stunning and reasonable price. A real highlight. Good size pool and extensive gym. The room was very spacious and the bed comfortable. The rainfall shower was very basic and lacked power, nothing special.
Stayed 2 nights in Sep 2019

2/10 Terrible

Robert, Seattle

Traveled with family
Disliked: Staff & service, amenities
This is a beautiful property ruined by HORRIBLE management. I cannot tell you how much the Halong Plaza Hotel seeks to rip off its customers. They cancelled excursions after I booked and paid for them. After their screw up caused me to change my vacation plans, they charged me for a night that I did not say....even though it was their fault. I had laundry done and it cost MORE than any hotel I have ever stayed at in my life. ALMOST $10USD per piece. The front desk manager is the worst I have ever met in my 40 years of travelling. NOTE: I have NEVER given a HORRIBLE rating in my life to any hotel......Halong Plaza has earned that reputation!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Ken, Manchester

Traveled with partner
Stayed 2 nights in Jul 2019

6/10 Okay

Paul

Liked: Cleanliness
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old hotel that needs a makeover into 2019. That said, the staff were extremely polite and helpful, the room was quite large (a lot of spare space - was there a sofa missing??) and clean, the pool was wonderful, and the gym was great. It just needs a new paint job and more current decor. Location was about 2kms from any food outlet.
Stayed 1 night in Jun 2019

10/10 Excellent

Siying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Eun Kwang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel. Above expectation.
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

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