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Novotel Ha Long Bay

4.0 star property
Upscale bayside hotel, walk to Bai Chay Beach

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Photo gallery for Novotel Ha Long Bay

Exterior
Exterior
Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; pool views
Exterior
Reviews
8.4

Very good

Popular amenities

  • Pool
  • Breakfast available
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
160 Ha Long Road, Bai Chay Ward, Ha Long, Quang Ninh, 36000
  • Popular LocationBai Chay Beach8 min walk
  • Popular LocationSun World Ha Long Park9 min walk
  • Popular LocationHa Long International Cruise Port3 min drive

Room options

View all photos for Standard Twin Room, 2 Twin Beds, Bathtub

View from room

Standard Twin Room, 2 Twin Beds, Bathtub

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Balcony

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, Balcony

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

View from room

Superior Room, 1 King Bed

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

View from room

Standard Twin Room, 2 Twin Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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Exterior
Wyndham Legend Halong Hotel
Pool
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Parking included
8.6 out of 10, Excellent, (157)
The price is $55
per night
$62 total
includes taxes & fees
May 24 - May 25
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About the neighborhood

Ha Long

Located in Bai Chay, Novotel Ha Long Bay is within a 10-minute walk of popular sights such as Bai Chay Beach and Sun World Ha Long Park. This 4-star hotel has 225 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Bai Chay Beach - 8 min walk
  • Sun World Ha Long Park - 9 min walk
  • Ha Long International Cruise Port - 3 min drive
  • Ha Long Night Market - 3 min drive
  • Halong Bay Marina - 8 min drive

Getting around

  • Ga Ha Long Station - 11 min drive
  • The nearest major airport is Haiphong (HPH-Cat Bi): 53-min drive, 27 mi/43.4 km.

Restaurants

  • Công Viên Hoàng Gia - Royal Amusement Park - 1 min walk
  • Papa‘s BBQ - 4 min walk
  • Thăng Long Restaurant - 9 min walk
  • Cong Ca Phe - 7 min walk
  • Kinhdo Restaurant - 9 min walk

About this property

Novotel Ha Long Bay

Upscale bayside hotel, walk to Bai Chay Beach
Novotel Ha Long Bay features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for VND 1190000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.
Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, electric kettles, and safes are other standard amenities. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 425,000 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge Bar
  • Poolside bar
  • Square restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,090 square feet of conference space
  • 7 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for VND 800000 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 425000 per person
  • Airport shuttle fee: VND 1190000 per vehicle (one-way)
  • Rollaway bed fee: VND 800000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Ha Long Bay Novotel
Novotel Ha Long Bay
Novotel Hotel Ha Long Bay
Novotel Ha Long Bay Hotel Halong Bay
Novotel Halong Bay
Novotel Ha Long Bay Hotel
Novotel Ha Hotel
Novotel Ha
Novotel Ha Long Bay Hotel
Hotel Novotel Ha Long Bay Ha Long
Ha Long Novotel Ha Long Bay Hotel
Hotel Novotel Ha Long Bay
Novotel Ha Long Bay Ha Long
Novotel Hotel
Novotel
Novotel Ha Long Bay Hotel
Novotel Ha Long Bay Ha Long
Novotel Ha Long Bay Hotel Ha Long

Frequently asked questions

Are free cancellation options available at Novotel Ha Long Bay?

Novotel Ha Long Bay provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Novotel Ha Long Bay?

As of May 10, 2024, prices found for a 1-night stay for 2 adults at Novotel Ha Long Bay on May 13, 2024 start from $39.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Novotel Ha Long Bay?

This hotel is situated in Bai Chay, just steps from Sun Square, and within a 10-minute walk of Bai Chay Beach and Sun World Ha Long Park. You'll also find Ha Long International Cruise Port and Ha Long Night Market within a short drive.

Will I be able to park at Novotel Ha Long Bay?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Novotel Ha Long Bay have a casino on the premises?

No, Novotel Ha Long Bay doesn't have a casino.

Will I find an indoor pool at Novotel Ha Long Bay?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Novotel Ha Long Bay?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and an ocean-view restaurant.

Are there hot tubs at Novotel Ha Long Bay?

No, this hotel doesn't have a spa tub.

Does Novotel Ha Long Bay have a restaurant with a breakfast menu?

Yes, Novotel Ha Long Bay serves buffet breakfast for a surcharge each morning at Square restaurant.

Will Novotel Ha Long Bay allow pets to stay free of charge?

No, pets and service animals aren't allowed at Novotel Ha Long Bay.

Are there connecting rooms at Novotel Ha Long Bay?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Novotel Ha Long Bay?

The closest major airport to Novotel Ha Long Bay is Haiphong (HPH-Cat Bi), which is 27 mi away (53 minutes by car).

Can I book a room with a balcony at Novotel Ha Long Bay?

Yes, some guestrooms at Novotel Ha Long Bay offer a balcony and may feature mountain views.

Does Novotel Ha Long Bay offer wedding services?

There are wedding services available at Novotel Ha Long Bay if that's in your vacation plans.

Novotel Ha Long Bay Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 176 out of 373 reviews" "
Rating 8 - Good. 127 out of 373 reviews" "
Rating 6 - Okay. 40 out of 373 reviews" "
Rating 4 - Poor. 16 out of 373 reviews" "
Rating 2 - Terrible. 14 out of 373 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Van Duc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionists were helpful to claim my two lost checked bags from San Francisco to Hanoi
Stayed 2 nights in Dec 2023

6/10 Okay

nelly

Stayed 2 nights in Nov 2023

10/10 Excellent

husna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the food in their restaurant was lovely.
Stayed 2 nights in Nov 2023

6/10 Okay

Jessica

Liked: Cleanliness
Stayed 3 nights in Nov 2023

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service
We booked a family Deluxe Room at the hotel at it stated it slept 4 people and came with a Sofa Bed and a day Bed. The Sofa bed ended up being a bench that the hotel wanted to charge us for. After confirming that the 'Sofa Bed' was included in the booking they wanted to charge us for the sheets and pillow for it?? The room was really nice, but the information on the booking was incorrect and our older son was not able to sleep on a bench for a few nights. We ended up checking out after an hour and took a loss on the booking as I was not able to get a refund. I booked a hotel down the block that was more comfortable and accommodating. I was very disappointed with Novotel as the hotel was completely empty and they could have provided us with a room that would have worked for my family. Especially when the booking stated it slept 4 people and came with a Sofa Bed...which it did not. Very disappointed in the service provided.
Stayed 2 nights in Nov 2023

8/10 Good

Nigel

Traveled with partner
Liked: Amenities
Bar food ok not restaurant food some unavailable told us 20 minutes after we ordered chicken was so tough couldn’t eat it
Stayed 3 nights in Oct 2023

4/10 Poor

Estee

Traveled with family
Disliked: Staff & service, property conditions & facilities
This was meant to be a four star hotel but I didnt think it was. First of all, the greeting was awful. It was that bad, I wouldnt consider I had a greet and meet. Staff looks disengaged. There was a smell to the hotel. Rooms were old and wooden floors were creaking. The lift doors could really do with a clean. There isn't much lighting in the rooms or the halls. It was very dim all round. The hotel location as it was near the beach clubs, not only you heard some of the music but you would feel the vibration at night. Check in and check out was easy and quick though. Food was expensive than anything at the hotel as expected so I just went outside for food. Even then it is a lot less options than in the centre. Its meant to be opposite the Ha long night market and I thought there would be food stalls and others but there isnt much so we ended up going to the convienence store. Overall I would never come back to this hotel. It's like a ghost town.
Stayed 3 nights in Sep 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the food from the restaurant. Hotel staff were helpful.
Stayed 1 night in Jul 2023

10/10 Excellent

XUAN TRU

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Room Design
Stayed 2 nights in Jul 2023