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Novotel Ha Long Bay,

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Photo gallery for Novotel Ha Long Bay,

Spa
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Breakfast, lunch and dinner served
Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
160 Ha Long Street, Bai Chay Ward, Ha Long, Quang Ninh, 200000
  • Place, Sun Square
    ‪1 min walk‬
  • Place, Bai Chay Beach
    ‪8 min walk‬
  • Place, Dragon Park
    ‪13 min walk‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪49 min drive‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Twin Beds

  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • Bay view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Bay View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Bay View

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Bay View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, Bay View

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Presidential Suite, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Bay view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Ha Long

Located in Bai Chay, Novotel Ha Long Bay, is a leisurely stroll from popular sights such as Bai Chay Beach and Dragon Park. This 5-star hotel has 225 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Sun Square - 1 min walk - 0.1 miles
  • Bai Chay Beach - 8 min walk - 0.5 miles
  • Queen Cable Car Ocean Terminal - 13 min walk - 0.7 miles
  • Dragon Park - 13 min walk - 0.7 miles
  • Typhoon Water Park - 13 min walk - 0.7 miles

Getting around

  • Ga Ha Long Station - 14 min drive
  • Haiphong (HPH-Cat Bi) - 54 min drive

Restaurants

  • ‪Mường Thanh Quảng Ninh - ‬12 min walk
  • ‪Vinace Italian Restaurant & Bar - ‬7 min walk
  • ‪Novotel Lobby Bar - ‬1 min walk
  • ‪Valley Beach Club - ‬11 min walk
  • ‪Square Restaurant - ‬1 min walk

About this property

Novotel Ha Long Bay,

Novotel Ha Long Bay, features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for VND 1190000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.
Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, electric kettles, and safes are other standard amenities. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Vinpearl Resort & Spa Ha Long
Bai Chay
  • On private beach
  • Pool
  • Spa
  • Parking included
9.0 out of 10, Wonderful, 554 reviews
$105 nightly
The price is $114
Jun 22 - Jun 23
Total with taxes and fees
Vinpearl Resort & Spa Ha Long

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 425,000 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge Bar
  • Poolside bar
  • Square restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,090 square feet of conference space
  • 7 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for VND 800000 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 425000 per person
  • Airport shuttle fee: VND 1190000 per vehicle (one-way)
  • Rollaway bed fee: VND 800000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Ha Long Bay Novotel

Novotel Ha Long Bay

Novotel Hotel Ha Long Bay

Novotel Ha Long Bay Hotel Halong Bay

Novotel Halong Bay

Novotel Ha Long Bay Hotel

Novotel Ha Hotel

Novotel Ha

Novotel Ha Long Bay Hotel

Hotel Novotel Ha Long Bay Ha Long

Ha Long Novotel Ha Long Bay Hotel

Hotel Novotel Ha Long Bay

Novotel Ha Long Bay Ha Long

Novotel Hotel

Novotel

Novotel Ha Long Bay Hotel

Novotel Ha Long Bay Ha Long

Novotel Ha Long Bay Hotel Ha Long

Frequently asked questions

Are free cancellation options available at Novotel Ha Long Bay,?

Novotel Ha Long Bay, provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Novotel Ha Long Bay,?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Novotel Ha Long Bay, on Jun 8, 2026 start from $47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Novotel Ha Long Bay,?

This hotel is situated in Bai Chay, just steps from Ha Long Bay and Sun Square, and within a short walk of Bai Chay Beach. You'll also find Queen Cable Car Ocean Terminal and Dragon Park less than a mile away.

Is parking available on site at Novotel Ha Long Bay,?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Are there luxury amenities available at Novotel Ha Long Bay,?

Yes, guests can indulge in luxuries such as an outdoor pool, an ocean-view restaurant, and a poolside bar at this hotel.

Does Novotel Ha Long Bay, have a casino on the premises?

No, Novotel Ha Long Bay, doesn't have a casino.

Will I find an indoor pool at Novotel Ha Long Bay,?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Novotel Ha Long Bay, good for couples?

There are plenty of amenities for couples at this hotel, including an ocean-view restaurant, an outdoor pool, and a poolside bar.

Does Novotel Ha Long Bay, have a hot tub?

No, there isn't a spa tub at this hotel.

Does Novotel Ha Long Bay, have a restaurant with a breakfast menu?

Yes, Novotel Ha Long Bay, serves buffet breakfast for a surcharge each morning at Square restaurant.

Will Novotel Ha Long Bay, allow pets to stay free of charge?

No, pets and service animals aren't allowed at Novotel Ha Long Bay,.

Does Novotel Ha Long Bay, have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Novotel Ha Long Bay,?

The closest major airport to Novotel Ha Long Bay, is Haiphong (HPH-Cat Bi), which is 27.7 mi away (54 minutes by car). Another top airport is Van Don Intl. Airport (VDO), which is around 26.9 mi away.

Are there rooms with balconies that I can book at Novotel Ha Long Bay,?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy bay and mountain views.

Does Novotel Ha Long Bay, offer wedding services?

There are wedding services available at Novotel Ha Long Bay, if that's in your vacation plans.

Novotel Ha Long Bay, Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 225 out of 441 reviews
Rating 8 - Good. 140 out of 441 reviews
Rating 6 - Okay. 42 out of 441 reviews
Rating 4 - Poor. 18 out of 441 reviews
Rating 2 - Terrible. 16 out of 441 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel to stay at
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, amenities, property conditions & facilities
The hotel's common areas are designed simply yet warmly, making a good impression from the moment you step inside
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
I felt truly at ease staying here because the hotel has a convenient location, ensures complete amenities, and has a professional and dedicated staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
I was truly impressed with how the hotel maintained a consistent level of cleanliness from the reception area to each guest room, creating a professional and trustworthy impression
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stven

Liked: Cleanliness, amenities, property conditions & facilities
I appreciate the hotel's flexibility in assisting guests with early check-in whenever possible, which is very convenient after a long trip
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Timwalk

Liked: Cleanliness, amenities, property conditions & facilities
What pleased me was that the hotel consistently maintained a gentle, understated yet professional and dedicated service
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, amenities, property conditions & facilities
The hotel features a quiet co-working area with comfortable desks and chairs, strategically placed power outlets, and ample lighting, ideal for guests needing to handle urgent tasks while still enjoying a professional and focused workspace
Stayed 1 night in Jan 2026
Verified

8/10 Good

Yuliana

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Rooms should be better cleaned.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Novotel hotel. The staff, facilities, and amenities were excellent.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
All customer feedback is taken seriously; staff acknowledge comments with a positive attitude and handle them promptly
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Luan

Disliked: Amenities, property conditions & facilities
Nothing open around like 1 restaurant n 1 coffee shop in 2-3 miles
Stayed 1 night in Feb 2026
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
We stopped for a very brief one night stay before boarding the Mon Cherie Cruise HaLong Bay..it was comfortable, quiet and provided hot breakfast. The swimming pool is lovely..we ate at a great local Italian restaurant in very close walking proximity Vinace. A perfect 20 hour stop over.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

husna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the food in their restaurant was lovely.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the food from the restaurant. Hotel staff were helpful.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

tien hoang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service personnel excellent
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
The staff and wonderful and kind. They ensured we had a room with both balcony and bathtub, a lovely large comfy room. The location is good to the clubs, market and many shops and restaurants. The showers were exceptional with super hot water and great pressure. The breakfast was a great value with many options. The bed was a proper king and the blackout curtains did just thay. The only the only thing i would recommend is to add chairs to the balcony and teach the bartenders how to pour a drink with more than 20 ml of liquor. Recommend. blackput curtains did exactly that. The only
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

XUAN TRU

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Room Design
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Thomas

Liked: Staff & service, amenities
The staff was great but the hotel could use a makeover.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

ASHOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitality with Smile at Novotel Halong Bay

We stayed 4 nights at NOVOTEL Halong bay our stay was comfortable relaxing . Most of staff was friendly & halpful . Special mention of Ms Trang at reception always go to extra mile to see smile on guest face & staff at time of BF
Stayed 4 nights in Nov 2022
Verified

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well situated property with lots to do in walking distance. Staff was friendly and helpful, but the bed was not up to par. It was hard and springy like sleeping directly on a box spring. It was pretty bad.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

poonam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Van Duc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionists were helpful to claim my two lost checked bags from San Francisco to Hanoi
Stayed 2 nights in Dec 2023
Verified

4/10 Poor

ISSEI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BAD
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Karen Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! I asked for dessert, the first two nights, of my stay, and there wasn’t any. One of the staff gifted me a slice of brownie cake, the following day. She also came to the pool area with hot tea and cookies. My final night there, the kitchen staff sent out dessert for me!
Stayed 5 nights in Feb 2023
Verified

8/10 Good

Emily

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We enjoyed our room and the facilities, including the pool. However, we found the food was lacking in quality. Our room wasn't properly cleaned when we arrived (there was someone else's underwear on the floor and the mugs were not clean) and we had to ask the staff to clean it again. That being said, the staff were extremely helpful and kind. They definitely made the stay better. We apparently came during "off season" which made the whole area seem like a ghost town. We did find some good places to eat tho, and the bay cruise we did was as beautiful as we imagined.
Stayed 2 nights in Dec 2024

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