Hotel Santander Plaza

3.5 star property
Hotel in Guatemala City with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Hotel Santander Plaza

Master Suite, Kitchen | In-room safe, free WiFi, bed sheets
Meeting facility
Executive Room, Kitchenette | Private kitchenette | Coffee/tea maker
Free daily full breakfast
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • Air conditioning

Explore the area

Map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala
  • Oakland Mall
    ‪10 min walk‬
  • U.S. Embassy in Guatemala
    ‪16 min walk‬
  • La Aurora Zoo
    ‪17 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

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Room options

Executive Room, Kitchenette

  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 2 Double Beds, Kitchenette

  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Master Suite, Kitchen

  • 614 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Guatemala City

Located in Zona 10, Hotel Santander Plaza is within a mile (2 km) of popular sights such as U.S. Embassy in Guatemala and La Aurora Zoo. This 3.5-star hotel welcomes guests with 26 rooms and conveniences like free in-room WiFi, free self parking, and a free airport shuttle.

What's nearby

  • Oakland Mall - 10 min walk - 0.5 miles
  • Embassy of Mexico in Guatemala - 14 min walk - 0.8 miles
  • U.S. Embassy in Guatemala - 16 min walk - 0.9 miles
  • La Aurora Zoo - 17 min walk - 0.9 miles
  • Paseo Cayala - 5 min drive - 2.9 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

Restaurants

  • ‪Hacienda Real - ‬2 min walk
  • ‪Tanoshii - ‬4 min walk
  • ‪Restaurante La Poza - ‬3 min walk
  • ‪Bajo Fondo Funk Bar - ‬1 min walk
  • ‪El Establo - ‬4 min walk

About this property

Hotel Santander Plaza

Hotel in Guatemala City with free breakfast and airport shuttle service
Guests of Hotel Santander Plaza enjoy access to free WiFi in public areas, a business center, and a meeting room. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include laundry facilities and a banquet hall.
30-inch TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include coffee makers, hair dryers, and safes.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 2:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GTQ 200 per pet, per night
  • Dogs only
  • 2 total (26 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: GTQ 200 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.
Property Registration Number si

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

Are free cancellation options available at Hotel Santander Plaza?

Hotel Santander Plaza provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Santander Plaza?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at Hotel Santander Plaza on Jun 1, 2025 start from $84.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hotel Santander Plaza?

This hotel is situated in Zona 10, just steps from Gran Centro Los Próceres, and within a 10-minute walk of Plaza Fontabella Shopping Center and Avenida La Reforma. You'll also find La Aurora Zoo and Paseo Cayala within a short drive.

Is parking available on site at Hotel Santander Plaza?

Yes, self parking is offered for free at the hotel.

Does Hotel Santander Plaza have a casino at the property?

No, Hotel Santander Plaza doesn't have a casino.

Will I find an indoor pool at Hotel Santander Plaza?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Santander Plaza?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include kitchens and minibars.

Are there hot tubs at Hotel Santander Plaza?

No, there isn't a spa tub at this hotel.

Does Hotel Santander Plaza feature a restaurant that includes a breakfast menu?

Yes, Hotel Santander Plaza serves free full breakfasts each morning from its restaurant.

Will Hotel Santander Plaza allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Santander Plaza for a fee of GTQ 200 per pet, per night.

Are there connecting rooms at Hotel Santander Plaza?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Santander Plaza?

The closest major airport to Hotel Santander Plaza is La Aurora Intl. Airport (GUA), which is 2.8 mi away (5 minutes by car).

Are there rooms with balconies at Hotel Santander Plaza?

No, there aren't any guestrooms with balconies at Hotel Santander Plaza.

Hotel Santander Plaza Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 222 out of 521 reviews
Rating 8 - Good. 171 out of 521 reviews
Rating 6 - Okay. 78 out of 521 reviews
Rating 4 - Poor. 28 out of 521 reviews
Rating 2 - Terrible. 22 out of 521 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michele

Stayed 1 night in Feb 2025

2/10 Terrible

Elizabeth, ashton

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, temporarily noisy

Was upgraded to a 2-room suite, which was a lovely space. Kitchen, nice bathroom, a balcony! However, despite being on the 7th floor, tiny ants found my wrapped snacks in about an hour. Also, major construction across the street from 7am to 11pm nightly (a new hotel?), so bring earplugs if you're a light or day sleeper. Breakfast was delicious, with a nice assortment of entrees (eggs, french toast, pancakes, etc) and lots of fruit and breads. Location was good, many restaurants within a 10-minute walk. The front desk called a driver to take me ($8) to La Aurora Zoo(excellent zoo), and i felt very safe walking alone back to the hotel (about a mile) afterwards. Will be a much more pleasant stay once construction next block is finished.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bryan

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Oct 2024

8/10 Good

Fairuz, glenolden

Traveled with group, Traveled with partner
Liked: Staff & service
improve the cleanliness of the rooms.
Stayed 1 night in Jan 2025

8/10 Good

Juan C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breckfast was fabulous with full meals juice, fruit, table cloths and attentive waiters. Dining options near by like le maison were outstanding. Beds were comfortable and the small greenhouse have nice natural light. PILLOWS WERE PERFECT.
Stayed 1 night in Jan 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Monica, Fort Morgan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the Hotel and the staff specially the dining room staff, and breakfast is delicious. I didn’t like the shower, the shower head spilled water all over the floor and I didn’t like the towels they were stained and look dirty
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near airport, good stay, great breakfast

My flight landed 45minutes late, but the shuttle driver was kind to wait and we managed to find each other outside the arrivals terminal.One night stay, room was good, could use some washcloths in bathroom. Next to a busy street, but noise was low. However, I awoke to exhaust fumes from cars & trucks, despite being on the 4th floor. Breakfast was included and wonderful! Choices included omelets, pancakes, french toast, and came with juice, coffee, rolls, and lots of fruit. Be advised that the restaurant is only open for breakfast, but there are lots of places to eat in the neighborhood. The price for my room was fair, and I would stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Shaun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value with a convenient location

I stayed the evening with my wife prior to an international flight departure. Staff very friendly, room clean & adequate. Airport shuttle and included breakfast weren't available considering our early departure.
Stayed 1 night in Jan 2025

6/10 Okay

Ana

Traveled with family
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2024

10/10 Excellent

Moisés

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plaza Santander, good place to stay and enjoy very good.
Stayed 1 night in Dec 2024

10/10 Excellent

JOHAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 6 nights in Oct 2024

10/10 Excellent

Monica, Fort Morgan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the hotel but the room cleaning wasn’t good, the towels were stained and they didn’t let coffee, soap o bath math in our room some days, we have to call and request them
Stayed 4 nights in Nov 2024

10/10 Excellent

Marielena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Hector, Gaithersburg

Stayed 3 nights in Sep 2024

10/10 Excellent

Fran

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms. Easy parking. Close to many restaurants and airport. Shuttle too.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert, MINNEAPOLIS

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location of this hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Javier, Canoga Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Herberth antonio

Stayed 2 nights in Sep 2024

10/10 Excellent

Manuel

Very clean, staff was great. The breakfast was awesome and delicious. I’ll be back soon.
Stayed 7 nights in May 2024

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was good
Stayed 1 night in Sep 2024