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Hotel Santander Plaza

3.5 star property

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Photo gallery for Hotel Santander Plaza

Free daily full breakfast
Executive Room, Kitchenette | In-room safe, free WiFi, bed sheets
Meeting facility
Executive Room, Kitchenette | Private kitchenette | Coffee/tea maker
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala
  • Place, Avenida La Reforma
    ‪5 min walk‬
  • Place, Plaza Fontabella Shopping Center
    ‪5 min walk‬
  • Place, Oakland Mall
    ‪10 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

Room options

View all photos for Executive Room, Kitchenette

Executive Room, Kitchenette | In-room safe, free WiFi, bed sheets

Executive Room, Kitchenette

8.6 out of 10
Excellent
(37 reviews)
  • City view
  • 366 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette | In-room safe, free WiFi, bed sheets

Junior Suite, 2 Double Beds, Kitchenette

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 420 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Master Suite, Kitchen

Master Suite, Kitchen | In-room safe, free WiFi, bed sheets

Master Suite, Kitchen

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 614 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room Executive

In-room safe, free WiFi, bed sheets

Double Room Executive

  • 365 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Triple Suite Junior with Sofa

In-room safe, free WiFi, bed sheets

Triple Suite Junior with Sofa

  • 419 sq ft
  • Sleeps 5
  • Free WiFi

View all photos for Triple Room Master

In-room safe, free WiFi, bed sheets

Triple Room Master

  • 613 sq ft
  • Sleeps 5
  • Free WiFi

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About the neighborhood

Guatemala City

Located in Zona 10, Hotel Santander Plaza is within a 5-minute walk of sights such as Plaza Fontabella Shopping Center and Gran Centro Los Próceres. This 3.5-star hotel welcomes guests with 26 rooms and conveniences like free in-room WiFi, free self parking, and a free airport shuttle.

What's nearby

  • Gran Centro Los Próceres - 3 min walk - 0.2 miles
  • Avenida La Reforma - 5 min walk - 0.3 miles
  • Plaza Fontabella Shopping Center - 5 min walk - 0.3 miles
  • Avenida Las Américas - 6 min walk - 0.4 miles
  • Oakland Mall - 10 min walk - 0.5 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

Restaurants

  • ‪Restaurante La Poza - ‬3 min walk
  • ‪Hacienda Real - ‬2 min walk
  • ‪Uncle Sam’s - ‬3 min walk
  • ‪The Box Lounge - ‬1 min walk
  • ‪La Victoria Sangucheria Peruana & Pisco Bar - ‬2 min walk

About this property

Hotel Santander Plaza

Guests of Hotel Santander Plaza enjoy access to free WiFi in public areas, a business center, and a meeting room. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include laundry facilities and a banquet hall.
30-inch TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include coffee makers, hair dryers, and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 2:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1994
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GTQ 200 per pet, per night
  • Dogs only
  • 2 total (26 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: GTQ 200 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.
Property Registration Number si

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hotel Santander Plaza

Hotel Santander Plaza Guatemala City

Santander Plaza

Santander Plaza Guatemala City

Santander Plaza Hotel Guatemala/Guatemala City

Hotel Santander Plaza Hotel

Hotel Santander Plaza Guatemala City

Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

Are free cancellation options available at Hotel Santander Plaza?

Hotel Santander Plaza provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Santander Plaza?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Hotel Santander Plaza on May 19, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hotel Santander Plaza?

This hotel is situated in Zona 10, just steps from Gran Centro Los Próceres, and within a 10-minute walk of Plaza Fontabella Shopping Center and Avenida La Reforma. You'll also find Avenida Las Américas and Oakland Mall less than a mile away.

Is parking available on site at Hotel Santander Plaza?

Yes, self parking is offered for free at the hotel.

Does Hotel Santander Plaza have a casino at the property?

No, Hotel Santander Plaza doesn't have a casino.

Will I find an indoor pool at Hotel Santander Plaza?

No, there is no indoor pool at this hotel.

Is Hotel Santander Plaza a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a city view and a rainfall showerhead.

Are there hot tubs at Hotel Santander Plaza?

No, there isn't a spa tub at this hotel.

Does Hotel Santander Plaza feature a restaurant that includes a breakfast menu?

Yes, Hotel Santander Plaza serves free full breakfasts each morning from its restaurant.

Will Hotel Santander Plaza allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Santander Plaza for a fee of GTQ 200 per pet, per night.

Are there connecting rooms at Hotel Santander Plaza?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Santander Plaza?

The closest major airport to Hotel Santander Plaza is La Aurora Intl. Airport (GUA), which is 2.8 mi away (5 minutes by car).

Are there rooms with balconies that I can book at Hotel Santander Plaza?

No, you won't find guestrooms with balconies at Hotel Santander Plaza.

Hotel Santander Plaza Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 276 out of 610 reviews
Rating 8 - Good. 194 out of 610 reviews
Rating 6 - Okay. 85 out of 610 reviews
Rating 4 - Poor. 30 out of 610 reviews
Rating 2 - Terrible. 25 out of 610 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please advise hotel to add specific days and times for shuttle transportation. Weekends are not included for free shuttle transportation. The front desk was able to provide but they say usually they don’t on weekends
Stayed 1 night in May 2026

8/10 Good

Dawn

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026

10/10 Excellent

Sushil

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and absolutely spotless. There are some great restaurants nearby, and the check-in process was smooth and easy. The area felt very safe, and the breakfast was excellent—especially the omelette, which was very tasty.
Stayed 1 night in Feb 2026

6/10 Okay

Berenice

We only chose this hotel because they supposed to have airport shuttle included. We find out that the service is not available over the weekend. They didn’t have the option to heat the room either and the description said that A/C was fully working. The hotel is right beside an avenue and the room noisy in consequence.
Stayed 1 night in Jan 2026

6/10 Okay

jose manue

Stayed 2 nights in Jan 2026

10/10 Excellent

Gustavo

Stayed 1 night in Jan 2026

10/10 Excellent

Leslie

Stayed 1 night in Jan 2026

10/10 Excellent

yehoshua

Stayed 1 night in Jan 2026

10/10 Excellent

Ernist

Liked: Cleanliness, property conditions & facilities
Muy amable, el personal, una de las mejores opciones
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & efficient staff; easy & fast wifi; clean and renovated property; easy to connect tv with kitchen and coffeemaker for convenience.
Stayed 1 night in Jan 2026

10/10 Excellent

Monica, Fort Morgan

Traveled with family
Liked: Cleanliness
Breakfast was delicious with a lot of options to choose, staff very kind good service
Stayed 3 nights in Jan 2026

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The suites are very nice. Traffic noise can be loud. Some hallways just got new carpeting. The breakfasts are good. The free shuttle is only free a few hours a day then it’s $10.00 per person. Uber is better.
Stayed 1 night in Jan 2026

10/10 Excellent

Duane

Stayed 1 night in Jan 2026

10/10 Excellent

Jolaine

Stayed 2 nights in Nov 2025

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is alright, it’s clean, the breakfast is good. Vehicle noise goes all night so if your a light sleeper it will bother you. It’s close to the airport. Ubers are only $5.00 for 4 people from airport, the hotel shuttle is $40.00 for 4 people, Shuttle is only free during certain hours.
Stayed 1 night in Dec 2025

10/10 Excellent

Donald

Stayed 1 night in Dec 2025

10/10 Excellent

Julia

Stayed 1 night in Nov 2025

10/10 Excellent

Cherry

Stayed 1 night in Nov 2025

8/10 Good

Ambrocio

Liked: Staff & service, amenities
Breakfast and staff were excellent
Stayed 2 nights in Nov 2025

8/10 Good

Behrouz

Liked: Cleanliness, property conditions & facilities
It’s good
Stayed 5 nights in Nov 2025

8/10 Good

Colette

Liked: Cleanliness, property conditions & facilities
It was a good choice for close to the airport, close to restaurants and good breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean room, friendly staff and excellent breakfast. Walk to the Oakland Mall, close to airport.
Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Stayed 2 nights in Nov 2025

10/10 Excellent

Gustavo

Stayed 1 night in Oct 2025

2/10 Terrible

Adelso

Stayed 7 nights in Oct 2025

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