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Hotel Santander Plaza

3.5 star property
Hotel in Guatemala City with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Hotel Santander Plaza

Master Suite, Kitchen | Private kitchen | Coffee/tea maker
Executive Room, Kitchenette | Private kitchenette | Coffee/tea maker
Front of property
Meeting facility
Master Suite, Kitchen | In-room safe, free WiFi, bed sheets

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • Air conditioning

Explore the area

Map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala
  • Oakland Mall
    ‪10 min walk‬
  • U.S. Embassy in Guatemala
    ‪16 min walk‬
  • La Aurora Zoo
    ‪17 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

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Room options

View all photos for Executive Room, Kitchenette

Executive Room, Kitchenette | In-room safe, free WiFi, bed sheets

Executive Room, Kitchenette

8.4 out of 10
Very good
(27 reviews)
  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette | In-room safe, free WiFi, bed sheets

Junior Suite, 2 Double Beds, Kitchenette

8.0 out of 10
Very good
(4 reviews)
  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite, Kitchen

Master Suite, Kitchen | In-room safe, free WiFi, bed sheets

Master Suite, Kitchen

9.4 out of 10
Exceptional
(3 reviews)
  • 614 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Triple Room Master

In-room safe, free WiFi, bed sheets

Triple Room Master

  • Sleeps 5

View all photos for Triple Suite Junior with Sofa

In-room safe, free WiFi, bed sheets

Triple Suite Junior with Sofa

  • Sleeps 5

View all photos for Double Room Executive

In-room safe, free WiFi, bed sheets

Double Room Executive

  • Sleeps 4

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About the neighborhood

Guatemala City

Located in Zona 10, Hotel Santander Plaza is within a mile (2 km) of popular sights such as U.S. Embassy in Guatemala and La Aurora Zoo. This 3.5-star hotel welcomes guests with 26 rooms and conveniences like free in-room WiFi, free self parking, and a free airport shuttle.

What's nearby

  • Oakland Mall - 10 min walk - 0.5 miles
  • Embassy of Mexico in Guatemala - 14 min walk - 0.8 miles
  • U.S. Embassy in Guatemala - 16 min walk - 0.9 miles
  • La Aurora Zoo - 17 min walk - 0.9 miles
  • Paseo Cayala - 5 min drive - 2.2 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

Restaurants

  • ‪Hacienda Real - ‬2 min walk
  • ‪Tanoshii - ‬4 min walk
  • ‪Restaurante La Poza - ‬3 min walk
  • ‪Bajo Fondo Funk Bar - ‬1 min walk
  • ‪El Establo - ‬4 min walk

About this property

Hotel Santander Plaza

Hotel in Guatemala City with free breakfast and airport shuttle service
Guests of Hotel Santander Plaza enjoy access to free WiFi in public areas, a business center, and a meeting room. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include laundry facilities and a banquet hall.
30-inch TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include coffee makers, hair dryers, and safes.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 2:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1994
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GTQ 200 per pet, per night
  • Dogs only
  • 2 total (26 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: GTQ 200 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.
Property Registration Number si

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

Are free cancellation options available at Hotel Santander Plaza?

Hotel Santander Plaza provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Santander Plaza?

As of Jul 25, 2025, prices found for a 1-night stay for 2 adults at Hotel Santander Plaza on Aug 4, 2025 start from $94.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hotel Santander Plaza?

This hotel is situated in Zona 10, just steps from Gran Centro Los Próceres, and within a 10-minute walk of Plaza Fontabella Shopping Center and Avenida La Reforma. You'll also find La Aurora Zoo and Paseo Cayala within a short drive.

Is there parking available at Hotel Santander Plaza?

Yes, self parking is offered for free at the hotel.

Does Hotel Santander Plaza have a casino at the property?

No, Hotel Santander Plaza doesn't have a casino.

Will I find an indoor pool at Hotel Santander Plaza?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Santander Plaza?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include kitchens and minibars.

Does Hotel Santander Plaza have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Santander Plaza feature a restaurant that includes a breakfast menu?

Yes, Hotel Santander Plaza serves free full breakfasts each morning from its restaurant.

Will Hotel Santander Plaza allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Santander Plaza for a fee of GTQ 200 per pet, per night.

Are there connecting rooms at Hotel Santander Plaza?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Santander Plaza?

The closest major airport to Hotel Santander Plaza is La Aurora Intl. Airport (GUA), which is 2.8 mi away (5 minutes by car).

Can I book a room with a balcony at Hotel Santander Plaza?

No, there aren't any guestrooms with balconies at Hotel Santander Plaza.

Hotel Santander Plaza Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 227 out of 532 reviews
Rating 8 - Good. 176 out of 532 reviews
Rating 6 - Okay. 79 out of 532 reviews
Rating 4 - Poor. 28 out of 532 reviews
Rating 2 - Terrible. 22 out of 532 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elvia

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

8/10 Good

Tara, lompoc

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Luis, Brooklyn

Liked: Amenities
I like most of the service
Stayed 1 night in Apr 2025

2/10 Terrible

Zulma

Stayed 1 night in Mar 2025

10/10 Excellent

MALINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and the staff are awesome! When I return, I will definitely stay.
Stayed 3 nights in Feb 2025

8/10 Good

Lady Milena

Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As with anything in Guatemala, things may go wrong periodically, but when things went wrong they were quickly resolved. I am overjoyed by the staff, and everyone treated me with kindness and respect even though I barely spoke the language.
Stayed 1 night in Mar 2025

10/10 Excellent

CARMEN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfecto , cerca del aeropuerto y cerca de restaurante
Stayed 1 night in Mar 2025

10/10 Excellent

Nilson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place
Stayed 1 night in Dec 2024

2/10 Terrible

Kihyeon

Stayed 1 night in Feb 2025

10/10 Excellent

Franklin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2025

4/10 Poor

Kihyeon

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Michele

Stayed 1 night in Feb 2025

2/10 Terrible

Elizabeth, ashton

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, temporarily noisy

Was upgraded to a 2-room suite, which was a lovely space. Kitchen, nice bathroom, a balcony! However, despite being on the 7th floor, tiny ants found my wrapped snacks in about an hour. Also, major construction across the street from 7am to 11pm nightly (a new hotel?), so bring earplugs if you're a light or day sleeper. Breakfast was delicious, with a nice assortment of entrees (eggs, french toast, pancakes, etc) and lots of fruit and breads. Location was good, many restaurants within a 10-minute walk. The front desk called a driver to take me ($8) to La Aurora Zoo(excellent zoo), and i felt very safe walking alone back to the hotel (about a mile) afterwards. Will be a much more pleasant stay once construction next block is finished.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bryan

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Oct 2024

8/10 Good

Fairuz, glenolden

Traveled with group, Traveled with partner
Liked: Staff & service
improve the cleanliness of the rooms.
Stayed 1 night in Jan 2025

8/10 Good

Juan C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breckfast was fabulous with full meals juice, fruit, table cloths and attentive waiters. Dining options near by like le maison were outstanding. Beds were comfortable and the small greenhouse have nice natural light. PILLOWS WERE PERFECT.
Stayed 1 night in Jan 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Monica, Fort Morgan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the Hotel and the staff specially the dining room staff, and breakfast is delicious. I didn’t like the shower, the shower head spilled water all over the floor and I didn’t like the towels they were stained and look dirty
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near airport, good stay, great breakfast

My flight landed 45minutes late, but the shuttle driver was kind to wait and we managed to find each other outside the arrivals terminal.One night stay, room was good, could use some washcloths in bathroom. Next to a busy street, but noise was low. However, I awoke to exhaust fumes from cars & trucks, despite being on the 4th floor. Breakfast was included and wonderful! Choices included omelets, pancakes, french toast, and came with juice, coffee, rolls, and lots of fruit. Be advised that the restaurant is only open for breakfast, but there are lots of places to eat in the neighborhood. The price for my room was fair, and I would stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Shaun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value with a convenient location

I stayed the evening with my wife prior to an international flight departure. Staff very friendly, room clean & adequate. Airport shuttle and included breakfast weren't available considering our early departure.
Stayed 1 night in Jan 2025

6/10 Okay

Ana

Traveled with family
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2024

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