Sheraton Guangzhou Hotel

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Guangzhou

Choose dates to view prices

Photo gallery for Sheraton Guangzhou Hotel

Outdoor pool, pool umbrellas, sun loungers
Club Premier Suite, Club lounge access, 1 Bedroom Suite | Minibar, in-room safe, desk, laptop workspace
4 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Premier Deluxe, Guest room, 1 King, TianHe Stadium view | Minibar, in-room safe, desk, laptop workspace
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service

Explore the area

Map
208 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620
  • Taikoo Hui
    ‪12 min walk‬
  • Canton Tower
    ‪4 min drive‬
  • Canton Fair Complex
    ‪5 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪32 min drive‬

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Room options

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

  • 1399 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom

  • 2691 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Premier Suite, Club lounge access, 1 Bedroom Suite

  • 947 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Grand Suite, Club lounge access, 1 Bedroom Suite

  • 1184 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe, Guest room, 1 King, City view, Corner room

  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Deluxe, Club lounge access, Guest room, 2 Twin

  • City view
  • Sleeps 3
  • 2 Twin Beds

Club Grand Deluxe, Club lounge access, Guest room, 1 King

  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Deluxe, Guest room, 2 Twin/Single Bed(s), High floor

  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Club Deluxe, Club lounge access, Guest room, 1 King

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe, Guest room, 2 Twin/Single Bed(s), City view

  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premier Deluxe, Guest room, 1 King, TianHe Stadium view

  • City view
  • Sleeps 3
  • 1 King Bed

Superior, Guest room, 1 King, City view

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe, Guest room, 1 King, City view

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Guangzhou

Located in Tianhe within a mile (2 km) of Taikoo Hui, Sheraton Guangzhou Hotel is within a few miles (5 km) of other popular sights such as Canton Tower. This 5-star hotel has 445 guestrooms and offers conveniences like 4 restaurants, a full-service spa, and an outdoor pool. It's connected to a shopping center in central Guangzhou, and a short drive from Beijing Road Pedestrian Street and Canton Fair Complex.

What's nearby

  • Taikoo Hui - 12 min walk - 0.7 miles
  • Canton Tower - 4 min drive - 2.4 miles
  • Canton Fair Complex - 5 min drive - 4.3 miles
  • Yuexiu Park - 6 min drive - 4.3 miles
  • Beijing Road Pedestrian Street - 7 min drive - 4.3 miles

Getting around

  • Xiancun Station - 6 min walk
  • Guangzhou East Railway Station - 17 min drive
  • Baiyun International Airport (CAN) - 50 min drive

Restaurants

  • ‪稻香酒家 - ‬2 min walk
  • ‪泰满冠 - ‬2 min walk
  • ‪太平洋咖啡 - ‬2 min walk
  • ‪必胜客 - ‬1 min walk
  • ‪意粉屋 - ‬1 min walk

About this property

Sheraton Guangzhou Hotel

Luxury hotel with 4 restaurants connected to a shopping center in Guangzhou
Guests of Sheraton Guangzhou Hotel enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 780 per vehicle one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
55-inch LED TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and slippers. Other amenities include refrigerators, minibars, and coffee makers. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • & More by Sheraton
  • Bene Italian & Seafood
  • Daily Social
  • Yue Chinese Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dining table
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (31 inches high)
  • Handrails in stairways (47 inches high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Roll-in shower (31 inches wide)
  • Sign language-capable staff
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 33 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - December 2022
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 100 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 350.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 1000 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night
  • Credit card charges are subject to a surcharge of 100 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9144010169154142X5
This property accepts credit cards and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Hotel Registry Number: 9144010169154142X5
  • Tax ID number is 9144010169154142X5.
  • This property accepts credit cards and cash.
  • Onsite safety features include a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Sheraton
Guangzhou Sheraton Hotel
Hotel Sheraton Guangzhou
Sheraton Guangzhou
Sheraton Guangzhou Hotel
Sheraton Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel
Sheraton Guangzhou Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel Guangzhou

Frequently asked questions

Are free cancellation options available at Sheraton Guangzhou Hotel?

Sheraton Guangzhou Hotel offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Guangzhou Hotel?

As of May 23, 2025, prices found for a 1-night stay for 2 adults at Sheraton Guangzhou Hotel on Jun 2, 2025 start from $111.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Sheraton Guangzhou Hotel?

This hotel is situated in Tianhe, just steps from Tee Mall, and within a 10-minute walk of Tianhe Stadium and Grandview Mall. You'll also find Beijing Road Pedestrian Street and Canton Tower within a short drive.

Is parking available on site at Sheraton Guangzhou Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is a spa located at Sheraton Guangzhou Hotel?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.

Does Sheraton Guangzhou Hotel have a casino on the premises?

No, Sheraton Guangzhou Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Guangzhou Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Sheraton Guangzhou Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 4 restaurants.

Are there hot tubs at Sheraton Guangzhou Hotel?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Sheraton Guangzhou Hotel have a restaurant with a breakfast menu?

Yes, Sheraton Guangzhou Hotel has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Guangzhou Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Sheraton Guangzhou Hotel.

Are there connecting rooms at Sheraton Guangzhou Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Sheraton Guangzhou Hotel?

The closest major airport to Sheraton Guangzhou Hotel is Foshan (FUO-Shadi), which is 22.7 mi away (48 minutes by car). Another top airport is Baiyun International Airport (CAN), which is located 26.9 mi away (50-minute drive).

Are there rooms with balconies at Sheraton Guangzhou Hotel?

No, you won't find guestrooms with balconies at Sheraton Guangzhou Hotel.

Does Sheraton Guangzhou Hotel host weddings?

There are wedding services available at Sheraton Guangzhou Hotel if that's in your vacation plans.

Sheraton Guangzhou Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 472 out of 784 reviews
Rating 8 - Good. 246 out of 784 reviews
Rating 6 - Okay. 40 out of 784 reviews
Rating 4 - Poor. 15 out of 784 reviews
Rating 2 - Terrible. 11 out of 784 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Feb 2025

10/10 Excellent

Tongkun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff are very friendly!
Stayed 3 nights in Jan 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

WENHAO

Stayed 3 nights in Jan 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is awesome, so close to shopping malls and a huge variety of restaurants. The hotel room is large and comfortable. Highly recommended!
Stayed 3 nights in Jan 2025

10/10 Excellent

Seema

Stayed 1 night in Jan 2025

10/10 Excellent

Zoe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Will go back to stay there again!
Stayed 9 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect.

I arrived from a long trip from Canada at 8am, the room wasn’t ready but the gentlemen et the reception gave me accès to a shower at the Gym. At 11am I came to check if my room would be available( and they are rarely) an yes it was. The staff at front desk, bellboy, luggage storage, restaurant and gym where all very nice and helpful. One of best place I been in Guangzhou so far. I really recommends!
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Room was great, restaurant can do better.

The reception service was great. Room service was friendly. Limited options at breakfast spread. The service at the Yue restaurant at level 3 was seriously lacking.
Stayed 1 night in Jan 2025

10/10 Excellent

PAK CHIU

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean and big rooms with nice view
Stayed 2 nights in Jan 2025

10/10 Excellent

JUN

Stayed 3 nights in Jan 2025

10/10 Excellent

Sixong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Aaron

Stayed 1 night in Dec 2024

10/10 Excellent

Seema

Stayed 2 nights in Dec 2024

10/10 Excellent

Wing Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lily

Liked: Staff & service, room comfort
浴室太舊而且有不少污垢
Stayed 4 nights in Dec 2024

10/10 Excellent

Tania Kaye

Stayed 3 nights in Dec 2024

10/10 Excellent

Hoi Yee Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice if you wanna have a relaxing staycation. Great location for shopping and dining.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime location, delightful service!

Location is unbeatable, with direct access from Baiyun Airport via the Metro! Mr. Le Wen, the mixologist at the #33 Executive Lounge, crafted some of the best cocktails we’ve ever had, transforming the Happy Hour into a delightful experience. His expertise and friendly demeanor really made us feel welcome and relaxed. Highly recommend Sheraton GZ for both its prime location and delightful service!
Stayed 5 nights in Dec 2024

10/10 Excellent

Su

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, good location but breakfast can be improved
Stayed 4 nights in Dec 2024

8/10 Good

Charlie

Stayed 11 nights in Nov 2024

8/10 Good

Hamid

Stayed 2 nights in Nov 2024

10/10 Excellent

En Yi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near the heart of everything. It’s very convenient with train station right by the block and with 3 big shopping mall right next to it.
Stayed 12 nights in Nov 2024