Sheraton Guangzhou Hotel

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Guangzhou

Choose dates to view prices

Photo gallery for Sheraton Guangzhou Hotel

Outdoor pool, pool umbrellas, sun loungers
4 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Body treatments, hydrotherapy, aromatherapy, body wraps, body scrubs
Premier Deluxe, Guest room, 1 King, TianHe Stadium view | 1 bedroom, minibar, in-room safe, desk
Club Premier Suite, Club lounge access, 1 Bedroom Suite | 1 bedroom, minibar, in-room safe, desk

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service

Explore the area

Map
208 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620
  • Taikoo Hui
    ‪12 min walk‬
  • Canton Tower
    ‪4 min drive‬
  • Canton Fair Complex
    ‪5 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪32 min drive‬

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Room options

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

  • 1399 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom

  • 2691 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Premier Suite, Club lounge access, 1 Bedroom Suite

  • 947 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Grand Suite, Club lounge access, 1 Bedroom Suite

  • 1184 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe, Guest room, 1 King, City view, Corner room

9.0 out of 10
Wonderful
(2 reviews)
  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Deluxe, Club lounge access, Guest room, 2 Twin

8.0 out of 10
Very good
(2 reviews)
  • 427.0 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Club Grand Deluxe, Club lounge access, Guest room, 1 King

  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Deluxe, Guest room, 2 Twin/Single Bed(s), High floor

8.0 out of 10
Very good
(2 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Club Deluxe, Club lounge access, Guest room, 1 King

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe, Guest room, 2 Twin/Single Bed(s), City view

10.0 out of 10
Exceptional
(3 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premier Deluxe, Guest room, 1 King, TianHe Stadium view

10.0 out of 10
Exceptional
(1 review)
  • 427.0 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior, Guest room, 1 King, City view

9.6 out of 10
Exceptional
(7 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe, Guest room, 1 King, City view

9.6 out of 10
Exceptional
(8 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Guangzhou

Located in Tianhe within a mile (2 km) of Taikoo Hui, Sheraton Guangzhou Hotel is within a few miles (5 km) of other popular sights such as Canton Tower. This 5-star hotel has 445 guestrooms and offers conveniences like 4 restaurants, a full-service spa, and an outdoor pool. It's connected to a shopping center in central Guangzhou, and a short drive from Beijing Road Pedestrian Street and Canton Fair Complex.

What's nearby

  • Taikoo Hui - 12 min walk - 0.7 miles
  • Canton Tower - 4 min drive - 2.4 miles
  • Canton Fair Complex - 5 min drive - 4.3 miles
  • Yuexiu Park - 6 min drive - 4.3 miles
  • Beijing Road Pedestrian Street - 7 min drive - 4.3 miles

Getting around

  • Xiancun Station - 6 min walk
  • Guangzhou East Railway Station - 17 min drive
  • Baiyun International Airport (CAN) - 50 min drive

Restaurants

  • ‪稻香酒家 - ‬2 min walk
  • ‪泰满冠 - ‬2 min walk
  • ‪太平洋咖啡 - ‬2 min walk
  • ‪必胜客 - ‬1 min walk
  • ‪意粉屋 - ‬1 min walk

About this property

Sheraton Guangzhou Hotel

Luxury hotel with 4 restaurants connected to a shopping center in Guangzhou
Guests of Sheraton Guangzhou Hotel enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 780 per vehicle one-way. The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
55-inch LED TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and slippers. Other amenities include refrigerators, minibars, and coffee makers. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • & More by Sheraton
  • Bene Italian & Seafood
  • Daily Social
  • Yue Chinese Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dining table
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (31 inches high)
  • Handrails in stairways (47 inches high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Roll-in shower (31 inches wide)
  • Sign language-capable staff
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 33 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - December 2022
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 350 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 1000 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9144010169154142X5
This property accepts credit cards and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 9144010169154142X5.
  • This property accepts credit cards and cash.
  • Onsite safety features include a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Sheraton
Guangzhou Sheraton Hotel
Hotel Sheraton Guangzhou
Sheraton Guangzhou
Sheraton Guangzhou Hotel
Sheraton Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel
Sheraton Guangzhou Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel Guangzhou

Frequently asked questions

Are free cancellation options available at Sheraton Guangzhou Hotel?

Sheraton Guangzhou Hotel offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see within easy reach of Sheraton Guangzhou Hotel?

This hotel is situated in Tianhe, just steps from Tee Mall, and within a 10-minute walk of Tianhe Stadium and Grandview Mall. You'll also find Beijing Road Pedestrian Street and Canton Tower within a short drive.

Is there parking available at Sheraton Guangzhou Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is a spa located at Sheraton Guangzhou Hotel?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, massages, and mani/pedis.

Does Sheraton Guangzhou Hotel have a casino on the premises?

No, Sheraton Guangzhou Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Guangzhou Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Sheraton Guangzhou Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 4 restaurants.

Does Sheraton Guangzhou Hotel have a hot tub?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Sheraton Guangzhou Hotel have a restaurant with a breakfast menu?

Yes, Sheraton Guangzhou Hotel has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Guangzhou Hotel allow pets to stay for free?

No, pets aren't allowed at Sheraton Guangzhou Hotel though service animals are welcome.

Are there connecting rooms at Sheraton Guangzhou Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Sheraton Guangzhou Hotel?

The closest major airport to Sheraton Guangzhou Hotel is Foshan (FUO-Shadi), which is 22.7 mi away (48 minutes by car). Another top airport is Baiyun International Airport (CAN), which is located 26.9 mi away (50-minute drive).

Are there rooms with balconies that I can book at Sheraton Guangzhou Hotel?

No, there aren't any guestrooms with balconies at Sheraton Guangzhou Hotel.

Does Sheraton Guangzhou Hotel host weddings?

There are wedding services available at Sheraton Guangzhou Hotel if that's in your vacation plans.

Sheraton Guangzhou Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 496 out of 811 reviews
Rating 8 - Good. 248 out of 811 reviews
Rating 6 - Okay. 41 out of 811 reviews
Rating 4 - Poor. 15 out of 811 reviews
Rating 2 - Terrible. 11 out of 811 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Annie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location. The staff will make their way to help you and assist you with any queries.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andre, Brookhaven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel. I will be back.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful n polite staff. Shen Jun from the concierge went out of the way to help me with some matters that makes my travel so much more pleasant. Good n convenient location with plenty of shopping food options. Will come bak again
Stayed 3 nights in Apr 2025

10/10 Excellent

Felipe

Stayed 3 nights in Apr 2025

10/10 Excellent

Jenny

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No competition

It’s nice to be back to Sheraton again! Staff is always so friendly and welcoming. Club lounge room offers free drinks and food in the evening and breakfast. Level 2 buffet breakfast offers traditional Cantonese and international gourmets. We stay here every year and are never disappointed Rooms, services, food, club, staff and location in Tian He Guang Zhou . Everything at your door Metro direct from airport 40 minutes and take D exit then it’s the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

LEE LIAN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well maintained and a few big malls and shops within walking distance from hotel. Easy to find food. Breakfast spread compared to some 5* has less option but consider still good enough. Traffic alone the hotel is heavy if you are driving

10/10 Excellent

Kwok Hing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Christian, Ringwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and the location was very close to everything you could possibly need. Strongly recommend this hotel if you’re coming to Guangzhou.
Stayed 3 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and big
Stayed 1 night in Mar 2025

10/10 Excellent

ehud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Wing Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體體驗很好, 房間的整潔度、溫度及設備都很滿意;早餐食物選擇多, 又每天更換款式, 住上幾天也不覺厭悶, 環境也很好。唯一須改進的是入住當天(19/3), 據訂房條文是14:00可check-in, 但15:00過後仍沒房間提供, 不理想。
Stayed 4 nights in Mar 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good stay

Really good stay. Hotel is in an excellent location with high-end shopping and excellent walking to the Canton Tower close by. Breakfast as fast was awesome
Sunset view from my room
View from room
Stayed 3 nights in Mar 2025

10/10 Excellent

Wai Yee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

NOURAH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Feb 2025

8/10 Good

HT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, next to shopping malls and metro station. Comfortable bed.
Stayed 3 nights in Mar 2025

8/10 Good

Wai Lai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service staff at front desk to assist to our needs.. Room is clean and big.. Convenient location to Metro, shopping malls and many dinning options.
Stayed 5 nights in Mar 2025

10/10 Excellent

dani

Stayed 5 nights in Feb 2025

10/10 Excellent

Saurabh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Santa

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Seng Chuan

Traveled with group

Excellent location & good service

The hotel is located in a good location, less than 50m from the train station and in a bustling area. The service is good. However, the room is a little fatigued. The rain shower could not work, the air conditioner air vent was noisy and the “black-out” curtain between bathroom and room was not thick enough thus lighting the room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daxin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

kai

Stayed 5 nights in Feb 2025

8/10 Good

Dmitriy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel , well worth it

Great place , location is fantastic, breakfast is wow !!! What else you need ohh priced well
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Feb 2025