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Casa Kloster Hotel Boutique

4.5 star property
Luxury hotel with a 24-hour fitness center and spa services
VIP Access

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Photo gallery for Casa Kloster Hotel Boutique

Indoor pool
1 bedroom, premium bedding, down comforters, Tempur-Pedic beds
Restaurant
Restaurant
Premium Studio Suite, Balcony | View from room

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Spa
  • Pet friendly

Explore the area

Map
32 Calle de Alonso, Guanajuato, GTO, 36000
  • Juarez Theater
    ‪2 min walk‬
  • Union Garden
    ‪2 min walk‬
  • Alley of the Kiss
    ‪3 min walk‬
  • León, Guanajuato (BJX-Del Bajío)
    ‪27 min drive‬
VIP Access
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Room options

View all photos for Premium Studio Suite, Terrace

Premium Studio Suite, Terrace | View from room

Premium Studio Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 2 Queen Beds

Standard Studio, 2 Queen Beds | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Standard Studio, 2 Queen Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite, Balcony

Premium Studio Suite, Balcony | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Premium Studio Suite, Balcony

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Superior Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Standard Studio | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Standard Studio

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Studio Suite, 2 Queen Beds, Balcony

Premium Studio Suite, 2 Queen Beds, Balcony | View from room

Premium Studio Suite, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Studio Suite, Terrace

Terrace/patio

Signature Studio Suite, Terrace

  • 506 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Guanajuato

Located in Zona Centro, Casa Kloster Hotel Boutique is next to popular attractions like La Paz Square and University of Guanajuato. This 24-room, 4.5-star hotel has an indoor pool along with a 24-hour gym and free in-room WiFi.

What's nearby

  • Juarez Theater - 2 min walk - 0.1 miles
  • Union Garden - 2 min walk - 0.1 miles
  • University of Guanajuato - 2 min walk - 0.1 miles
  • Alley of the Kiss - 3 min walk - 0.2 miles
  • Pipila Monument - 3 min walk - 0.2 miles

Getting around

  • Bajío Intl. Airport (BJX) - 31 min drive

Restaurants

  • ‪La Tasca de la Paz - ‬1 min walk
  • ‪La Condesa - ‬1 min walk
  • ‪La Clandestina 29 - ‬2 min walk
  • ‪Francachela - ‬1 min walk
  • ‪Pali - ‬1 min walk

About this property

Casa Kloster Hotel Boutique

Luxury hotel with a 24-hour fitness center and spa services
At Casa Kloster Hotel Boutique, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this luxury hotel include coffee/tea in a common area, a porter/bellhop, and wedding services.
Guests can expect free WiFi and 55-inch Smart TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and Tempur-Pedic beds with premium bedding and down comforters ensure a restful night. Espresso makers, safes, and phones are also standard.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

Languages

English, Spanish

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  • Hot Tub
  • Spa
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8.8 out of 10, Excellent, 819 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 250 to 500 for adults and MXN 200 to 400 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Outdoor furniture

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Lever door handles
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 550 per pet, per night
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 500 for adults, and MXN 200 to 400 for children
  • Pet fee: MXN 550 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Casa Kloster Guanajuato
Casa Kloster Hotel Boutique Hotel
Casa Kloster Hotel Boutique Guanajuato
Casa Kloster Hotel Boutique Hotel Guanajuato

Frequently asked questions

What's there to do close to Casa Kloster Hotel Boutique?

This hotel is situated in Zona Centro, just steps from Alley of the Kiss and La Paz Square, and within a short walk of Basilica of Our Lady of Guanajuato. You'll also find Union Garden and Juarez Theater less than a mile away.

Is parking available on site at Casa Kloster Hotel Boutique?

No, this hotel doesn't offer parking.

Is there a spa available at Casa Kloster Hotel Boutique?

Spa services at the hotel include massages and facials.

Does Casa Kloster Hotel Boutique have a casino?

No, Casa Kloster Hotel Boutique doesn't have a casino.

Will I find an indoor pool at Casa Kloster Hotel Boutique?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Casa Kloster Hotel Boutique?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at Casa Kloster Hotel Boutique?

No, this hotel doesn't have a spa tub.

Does Casa Kloster Hotel Boutique have a restaurant that serves breakfast?

Yes, Casa Kloster Hotel Boutique serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Casa Kloster Hotel Boutique allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Casa Kloster Hotel Boutique for a fee of MXN 550 per pet, per night.

Does Casa Kloster Hotel Boutique have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Casa Kloster Hotel Boutique?

The closest major airport to Casa Kloster Hotel Boutique is Bajío Intl. Airport (BJX), which is 18.2 mi away (31 minutes by car).

Can I book a room with a balcony at Casa Kloster Hotel Boutique?

Yes, some guestrooms at Casa Kloster Hotel Boutique offer a furnished balcony and may feature city views.

Does Casa Kloster Hotel Boutique host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Casa Kloster Hotel Boutique.

Casa Kloster Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 92 out of 115 reviews
Rating 8 - Good. 11 out of 115 reviews
Rating 6 - Okay. 5 out of 115 reviews
Rating 4 - Poor. 5 out of 115 reviews
Rating 2 - Terrible. 2 out of 115 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

erica, montebello

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Apr 2025

10/10 Excellent

Ruiqi

Stayed 1 night in Mar 2025

6/10 Okay

Rocquelle

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great location! Not having hot water in the hot tub was a major disappointment.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Guanajuato. Conveniently located in city square.
Stayed 4 nights in Apr 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very magical and a super Beautiful place
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot

Very helpful and friendly staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Stay was very pleasant, very clean facility, and staff was amazing.
Stayed 1 night in Apr 2025

2/10 Terrible

Marcos

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
We stayed at Hotel Kloster in Guanajuato for our honeymoon, and sadly, it didn’t meet 4-star standards. At check-in, the front desk didn’t greet or assist us. Thankfully, Alfredo the bellboy stepped in and explained the hotel services—he was the only staff member who provided quality service. We booked through Expedia and were supposed to receive a perk, but it wasn’t mentioned. The night receptionist didn’t know how it worked, and we had to bring it up ourselves. On our second night, our room keys stopped working. The night staff was unhelpful, and someone outside the hotel had to call us to explain the situation. We were moved to a louder room, away from our belongings, without an apology. We were told we’d regain access to our room at 8 a.m., but the key wasn’t ready. Even after breakfast, it still didn’t work—we had to go down twice to get it fixed, with no apology or accountability. Staff told us they couldn’t help because they weren’t the main company (Grupo Stayberry). The room and lobby also smelled like a drain the entire stay. No amenities were ever explained to us. Only Alfredo stood out. The rest of the staff needs serious training. Being a “new” hotel is no excuse for such poor service.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Kloster is Amazing and Beautiful

Our stay was incredible. The architectural detailing, decor, and craftsmanship were truly exceptional. The space had a truly immersive and memorable quality, and the architectural details and decor were a big part of that. The bedroom and bathroom were incredibly well-designed, with a beautiful aesthetic and practical layout that made it an incredibly memorable stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Perla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, everything was walking distance. Even though is very close to the centro and the night life, it was very quiet and comfortable. The decor was my favorite, fell in love with it!!!! Definitely staying there when I go back.
Stayed 3 nights in Mar 2025

4/10 Poor

david

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so hospitable and helpful. Alfredo made us feel very safe.
Stayed 2 nights in Mar 2025

8/10 Good

Marielena

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This hotel is really nice just opened about 5 months ago, so everything on the property is new and modern. The staff is super helpful and nice, the receptionist at the front desk speak very well English for those non-Spanish speaking tourists. The hotel helps you out booking daily tours for about 200 pesos per person (apx $10 usd dollars). They also help you store your bags to tour the city after you check out. Hotel has an elevator. Mattress and pillows were alright. Room size was decent good size, with enough room. AC installed in room is a plus, and Tv did not have cable, only had streaming services like Netflix, Disney , ViX, etc. I only take a star away bc no hair conditioner provided and also I found hairs left at the shower from prior guest, so that was a bit gross! For being a new hotel they should double check the housekeeping service work to make sure their doing an excellent job cleaning the room. Location is ideal, only 1 block away from the Basilica and the main town square “Plaza de la Paz.” Since Guanajuato is so walkable this hotel is super convenient. If you’re looking for quietness, this place as well any other nearby hotels you will most likely not find it during night hours. Close to midnight the city has a tradition called “callejoniado”where mobs of happy people go singing and take mariachis walking up and down alleys and streets of the town, so it’s inevitable that you may hear noise from the streets bc Guanajuato is just a lively city to visit.
Stayed 1 night in Mar 2025

10/10 Excellent

Reyna

Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful! The tiles and marble are stunning. Plants everywhere. The bed and pillows were so comfortable. Breakfast every morning was lovely. A little sanctuary from the busy city.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property in a great location with excellent service. Better to get a room on the inside as the outside can be noisy at night right across from a night Club. overall, we had a really great stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Yanan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, fashion design and friendly staff. The indoor pool was nice and relaxing.
Stayed 1 night in Mar 2025

10/10 Excellent

Zhen

Liked: Cleanliness, staff & service, property conditions & facilities
地理位置好，服务也很好，酒店设施不错，推荐
Stayed 1 night in Mar 2025

6/10 Okay

Raul

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel but not parking

Great new hotel right in the center of Guanajuato! Brand new amenities and nice pool in the basement. My only and biggest complain is that they didn’t provide any assistance finding parking… it took me over one hour to find a place to park and driving around Guanajuato is not an easy task
Stayed 2 nights in Mar 2025

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Mar 2025

2/10 Terrible

Daniel

Do Not Stay Here. There’s an open air club across the street blasts window shaking/ear rattling music until 4am. 3 of us each booked street facing suites, which were not cheap, and after 2 nights of no sleep we ate the cost for the last night and left early. Avoid at all costs.
Stayed 3 nights in Mar 2025

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel and very well located
Stayed 2 nights in Mar 2025