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Once21 Apartments

3.5 star property
Art Deco apartment in Guadalajara with free parking

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Terrace/patio
Exterior
Basic Apartment, 1 Queen Bed with Sofa bed | Living area | 40-inch flat-screen TV with cable channels, TV
Basic Apartment, 1 Queen Bed with Sofa bed | In-room dining
Basic Apartment, 1 Queen Bed with Sofa bed | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Barbecue grill
  • Kitchen
  • Pet friendly
  • Outdoor Space
  • Air conditioning
  • Laundry

Explore the area

Map
H. Colegio Militar No 1121, Col. Ayuntamiento, Guadalajara, JAL, 44620
  • Punto Sao Paulo Shopping Center
    ‪10 min walk‬
  • Guadalajara Country Club
    ‪14 min walk‬
  • Avienda Chapultepec
    ‪3 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪24 min drive‬

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Room options

View all photos for Basic Apartment, 2 Bedrooms

Basic Apartment, 2 Bedrooms | Living area | 40-inch flat-screen TV with cable channels, TV

Basic Apartment, 2 Bedrooms

  • 1076 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 5 Twin Beds

View all photos for Basic Apartment, Multiple Beds

Basic Apartment, Multiple Beds | In-room dining

Basic Apartment, Multiple Beds

  • 861 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Basic Apartment, 1 Queen Bed with Sofa bed

Basic Apartment, 1 Queen Bed with Sofa bed | Living area | 40-inch flat-screen TV with cable channels, TV

Basic Apartment, 1 Queen Bed with Sofa bed

  • 700 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Guadalajara

Punto Sao Paulo Shopping Center is a short stroll from Once21 Apartments, and other popular attractions like Avienda Chapultepec are within a mile (2 km). This 3-room, 3.5-star apartment building has free in-room WiFi along with free self parking and a rooftop terrace.
View more Apartments in GuadalajaraOpens in a new window

What's nearby

  • Punto Sao Paulo Shopping Center - 10 min walk - 0.6 miles
  • Guadalajara Country Club - 14 min walk - 0.8 miles
  • Avienda Chapultepec - 3 min drive - 1.7 miles
  • Minerva Roundabout - 4 min drive - 2.2 miles
  • US Consulate General Guadalajara - 4 min drive - 2.2 miles

Getting around

  • Avila Camacho Station - 3 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 39 min drive

Restaurants

  • ‪Colomitos cocina de mar - ‬5 min walk
  • ‪Botánico Comedor Social - ‬6 min walk
  • ‪Glorieta Colón - ‬5 min walk
  • ‪La Copa de Champagne - ‬6 min walk
  • ‪La Victoria 2092 - ‬4 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Once21 Apartments

Art Deco apartment in Guadalajara with free parking
At Once21 Apartments, guests have access to a rooftop terrace, free WiFi in public areas, and express check-in. There's free parking if you drive. Staff members are on hand to provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include express check-out, laundry facilities, and barbecue grills.
Each apartment is individually decorated and features a kitchen and space to spread out with a separate bedroom, a dining area, and a sitting area. Guests can expect to find free WiFi and a 40-inch flat-screen TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, a safe, and an ironing board.

Languages

English, Spanish

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

Bedrooms

  • Bedroom

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Outdoor areas

  • Barbecue grill
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: MXN 200 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 units
  • Art Deco architecture
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you, lockbox

Pets

  • This property welcomes pets for MXN 200 per pet, per day
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: MXN 3000 per stay
  • Cleaning fee: MXN 464 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 200 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Once21 Apartments Apartment Guadalajara
Once21 Apartments Apartment
Once21 Apartments Guadalajara
Once21 Apartments Apartment
Once21 Apartments Guadalajara
Once21 Apartments Apartment Guadalajara

Frequently asked questions

What can I see near Once21 Apartments?

This apartment is located in Guadalajara, a short 14-minute walk from Punto Sao Paulo Shopping Center and also 15 minutes on foot from Guadalajara Country Club. You'll also find Andares Shopping Center and Avienda Chapultepec within a short drive.

Is there parking available at this apartment?

Yes, self parking is offered for free at the apartment. You'll find a max of 1 space per unit.

Does Once21 Apartments have a casino?

No, Once21 Apartments doesn't have a casino.

Will I find an indoor pool at Once21 Apartments?

No, there is no indoor pool at this apartment.

What do couples enjoy most about Once21 Apartments?

Amenities at this apartment that appeal to couples include a kitchen and a rooftop terrace.

Does Once21 Apartments have a hot tub?

No, there isn't a spa tub at this apartment.

Does Once21 Apartments have a restaurant that serves breakfast?

No, Once21 Apartments doesn't have a restaurant that serves breakfast.

Does Once21 Apartments allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Once21 Apartments for a fee of MXN 200 per pet, per day.

What is the closest airport to Once21 Apartments?

The closest major airport to Once21 Apartments is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 15.1 mi away (39 minutes by car).

Are there rooms with balconies that I can book at Once21 Apartments?

No, at Once21 Apartments, there aren't any apartments that list a balcony.

Once21 Apartments Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 29 out of 36 reviews
Rating 8 - Good. 5 out of 36 reviews
Rating 6 - Okay. 1 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 12 nights in Jan 2019

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment, excellent location!

Great place! Very centrally located. We stayed in the 1 bedroom, Apt 1. There were 3 of us and we were very comfortable. We had daily maid service and loved how it had a full kitchen. Also, the upstairs terrace is beautifully decorated and complete with a BBQ grill, large cooler and plenty of seating!! I hope to stay here again on our next visit.
Stayed 3 nights in Nov 2018

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesom place

Love the place
Stayed 3 nights in Oct 2018

10/10 Excellent

Daniel, Edison, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the things that I liked the most was the all out hospitality of the person who received us. Very friendly and polite. My family and I really enjoyed our stay. I highly recommend it.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I feel like my house. My experience was great and very good.
Stayed 3 nights in May 2018

8/10 Good

Armandouy, San Francisco, Ca.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Armandouy , San Francisco, Ca.

Liked: Cleanliness, staff & service, property conditions & facilities
Everything excellent we will be very happy to return here again!!!
Stayed 1 night in May 2018

2/10 Terrible

ChrisRod, Savannah, GA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware! Terrible customer service.

I booked a one night stay for my family of 5 at Once21 Apartments. We rented a car for our business/holiday trip to Guadalajara and called the hotel number (the one listed on the Expedia site) to discuss secure parking plans, and was unable to reach the mobile desk on a Thursday... I called again the following day (Friday), repeatedly, during business hours and then got a disconnected phone response. I contacted Expedia three times that day and they tried calling the site and nothing. I requested a cancellation at 4 pm, and the hotel charged my FULL payment and refused to refund because my stay was planned for Sunday. I called Expedia again to complain about my experience and immediately received a call from Mexico and the front desk person from Once21. I need to specify that they called from another number, not the one listed on the site. I told them I wanted to cancel because they were unreliable and unresponsive and they said No. They mocked me and said "you should have sent us an email if the phone does not work". I explained to the Expedia rep that I had small children and felt insecure about calling them upon arrival to get a key and have the same unreliable response from them and be stuck without a hotel. They charged my full payment and I have yet to get EXPEDIA TO PAY ME BACK, after experiencing such a hassle...Extremely dissatisfied with this experience after 15 years of loyalty to Expedia. Beware of this site!!
Stayed 1 night in Dec 2017

8/10 Good

Ericka Alejandra

Liked: Property conditions & facilities
Esta muy bien, muy agradable solo la regadera principal estaba tapada, y falta de limpieza en la regadera. Esta muy amplio y muy bien ubicado. Falta que digan que los articulos de limpieza estan por la terraza para poder hacer el aseo
Stayed 4 nights in Mar 2025

10/10 Excellent

ulises

Traveled with family
Liked: Cleanliness, property conditions & facilities
Muy buen depa muy cómodo para la familia con todos los servicios y muy seguro
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Sergio, Monterrey nl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, excelentes instalaciones, la zona muy buena, baños limpios, recamara grande, todo en general excelente
Stayed 2 nights in Feb 2019

10/10 Excellent

GONZALO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE!!! ☆☆☆☆☆

FUE UNA EXPERIENCIA INIGUALABLE! LA ATENCIÓN Y SERVICIO FUERON DE LUJO (NIVEL 5☆) CON UNA EXCELENTE BIENVENIDA Y GRAN DISPONIBILIDAD DE CUBRIR NUESTRAS NECESIDADES... FUE COMO ESTAR EN CASA! Y ESO HIZO DE NUESTRO VIAJE NEGOCIOS, EL MÁS PLACENTERO Y AGRADABLE!!! GRACIAS MIL!!! Y UN "GRACIAS" MUY ESPECIAL A FANY, QUIEN FUE LA RESPONSABLE DE DARNOS EL MEJOR TRATO!!!
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Solo estuvimos una noche pero todo muy bien, gracias, departamento muy bien equipado, la cocina y nos recibieron muy cordialmente y nos dejaron unas galletitas, juguitos y cápsulas para café, excelente!
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
excelente ubicacion, instalaciones limpias y adecuadas, muy recomendado
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Servicio, limpieza, atención, seguridad y tranquilidad.
Stayed 2 nights in Dec 2018

8/10 Good

Jose T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sin recepción. Oportunidad de asegurar el check in

Llegué por la noche al establecimiento y no pude contactar a persona alguna para ingresar en su número de teléfono, lo cual me obligó a hospedane en otro lugar la primer noche. La persona que hace la limpieza dejó las llaves en un candado pero no me enviaron ni dejaron mensaje alguno con información al respecto, a pesar de que tenían mi número celular. Para compensar, Vicente (dueño del establecimiento quien reside en el extranjero), de palabra sólo me ofreció una noche de cortesía a hacer efectiva en el futuro, pero no me devolvió el costo de la primera noche ni compensación adicional alguna. De nada sirve que el establecimiento esté en buenas condiciones en general, si los huéspedes se quedan en la calle.
Stayed 3 nights in Nov 2018

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Departamentos muy agusto

El departamento muy bien con muy buenas instalaciones tal cual como aparece en las fotos Lo único es que el estacionamiento es un poco reducido
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cerca centro Guadalajara

Departamento cerca centro dé Guadalajara de fácil acceso
Stayed 1 night in Jul 2018

10/10 Excellent

yvonneW, cdmx, mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fin de semana para disfrutar

El lugar es maravilloso, Vicente es uno de lo mejores Hostes que he tenido, muy recomendable el lugar, la zona es muy tranquila y una de la mejores, puedes ir caminado a varios lugares. Los departamentos son increíbles. Es como no salir de casa.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regresare pronto, muy comodo

El edificio es pequeño pero los apartamentos son bastante espaciosos, espero regresar pronto.
Stayed 1 night in May 2018

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo departamento

Todas las comodidades de un hotel, en la libertad de un departamento
Stayed 2 nights in May 2018

10/10 Excellent

Sandra, Baja California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Excelente lugar, cómodo, amplio, bonito, seguro, lo recomiendo totalmente.
Stayed 4 nights in Apr 2018