HG Hotel

4.0 star property
Hotel connected to a shopping center in Zapopan with free valet parking

Choose dates to view prices

Photo gallery for HG Hotel

Junior Suite | 1 bedroom, in-room safe, desk, iron/ironing board
Terrace/patio
Daily cooked-to-order breakfast for a fee
Breakfast, lunch, dinner served; international cuisine
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Av. Vallarta No. 5281, Zapopan, JAL, 45030
  • Plaza Galerias Guadalajara Shopping Center
    ‪7 min walk‬
  • US Consulate General Guadalajara
    ‪5 min drive‬
  • Akron Stadium
    ‪6 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪26 min drive‬

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Room options

Junior Suite

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

Double Room Standard

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Zapopan

Plaza Galerias Guadalajara Shopping Center is a short stroll from HG Hotel, and other popular attractions like US Consulate General Guadalajara are within a few miles (5 km). This 75-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Zapopan and also close to Akron Stadium and Expo Guadalajara.

What's nearby

  • Plaza Galerias Guadalajara Shopping Center - 7 min walk - 0.4 miles
  • US Consulate General Guadalajara - 5 min drive - 2.6 miles
  • Expo Guadalajara - 6 min drive - 3.3 miles
  • Akron Stadium - 6 min drive - 3.4 miles
  • Basilica de Zapopan - 10 min drive - 5.5 miles

Getting around

  • Santa Filomena Station - 9 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 34 min drive

Restaurants

  • ‪La Santa Cruz - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Vips - ‬10 min walk
  • ‪Los Sarapes - ‬8 min walk
  • ‪El Pollo Pepe - ‬2 min walk

About this property

HG Hotel

Hotel connected to a shopping center in Zapopan with free valet parking
At HG Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for MXN 300 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and free newspapers.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Balconies, electric kettles, and free local calls are also available.
Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 130 to 180 for adults and MXN 90 to 90 for children
  • A restaurant

Restaurants on site

  • THE88BISTRO

Things to do

  • 24-hour health club
  • Archery
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 538 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 559
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 559

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for MXN 400.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 180 for adults, and MXN 90 to 90 for children
  • Airport shuttle fee: MXN 300 per vehicle (one way)
  • Early check-in fee: MXN 559 (subject to availability)
  • Late check-out fee: MXN 559 (subject to availability)
  • Crib (infant bed) fee: MXN 400.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

HG Hotel
HG Hotel Zapopan
HG Zapopan
HG Hotel Hotel
HG Hotel Zapopan
HG Hotel Hotel Zapopan

Frequently asked questions

Are free cancellation options available at HG Hotel?

HG Hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at HG Hotel?

As of Jun 12, 2025, prices found for a 1-night stay for 2 adults at HG Hotel on Jun 17, 2025 start from $58.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to HG Hotel?

Guests enjoy the hotel's location in Zapopan based on their ratings, and it's a short 9-minute walk from Plaza Galerias Guadalajara Shopping Center and also 18 minutes on foot from Metropolitan Park. You'll also find Andares Shopping Center and Akron Stadium within a short drive.

Is parking available on site at HG Hotel?

Yes, valet parking and self parking are offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does HG Hotel have a casino on the premises?

No, HG Hotel doesn't have a casino.

Is there an indoor pool at HG Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at HG Hotel?

Couples staying at this hotel will appreciate amenities like in-room massages as well as a restaurant and a 24-hour health club.

Are there hot tubs at HG Hotel?

Yes, some guestrooms at this hotel feature private spa tubs.

Does HG Hotel have a restaurant with a breakfast menu?

Yes, HG Hotel serves a cooked-to-order breakfast for a surcharge each morning at THE88BISTRO.

Does HG Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at HG Hotel.

Are there connecting rooms at HG Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from HG Hotel?

The closest major airport to HG Hotel is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 16.8 mi away (34 minutes by car).

Are there rooms with balconies at HG Hotel?

Yes, every guestroom at HG Hotel comes with a balcony.

HG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ruby, Green Bay

Stayed 1 night in Feb 2025

10/10 Excellent

María y.

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Antonio

2.5 Stars

I would not rate this hotel the 4 stars Hotels.com rates it. I will be genorous and rate it a 2.5 star. Jacuzzi was not working properly, asked for extra pillows and was denied. Elevator to the 6th. Floor was broken, had to take 2 floors of stairs. Tv volume was too low and froze often.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marek, SeaTac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet rooms,gut lokation,nice service
Stayed 2 nights in Jan 2025

10/10 Excellent

evelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My top 3 hotels Great, price, very clean increíble staff great service I like the location close to malls and restaurants
Stayed 1 night in Dec 2024

8/10 Good

JUPITER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Gaby

Stayed 2 nights in Nov 2024

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything was great just a little of air on the bathroom and bed the first day but after that day everything was great and clean very recommended for the price and location.
Stayed 3 nights in Nov 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jose Carlos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

In general the hotel was great, the only thing is that they need to improve the WiFi conection.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mario

Liked: Cleanliness
Stayed 5 nights in Nov 2024

10/10 Excellent

Susana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Nov 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Javier

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Diana

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

zoila perla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Esther

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for sleeping in business plan, al was fine, accordung to prive
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The checkin was easy and fast. The room was as expected, very quiet
Stayed 1 night in Sep 2024

8/10 Good

Adriana

Liked: Cleanliness, staff & service

agradable

Es un lugar cómodo y acogedor, limpio
Stayed 1 night in Aug 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lilia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024