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HG Hotel

4.0 star property
Hotel connected to a shopping center in Zapopan with free valet parking

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Photo gallery for HG Hotel

Junior Suite | In-room safe, desk, iron/ironing board, cribs/infant beds
Property entrance
Lobby
Terrace/patio
Breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Av. Vallarta No. 5281, Zapopan, JAL, 45030
  • Place, Plaza Galerias Guadalajara Shopping Center
    ‪7 min walk‬
  • Place, Metropolitan Park
    ‪17 min walk‬
  • Place, Autonomous University of Guadalajara
    ‪5 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Double Room

9.4 out of 10
Exceptional
(32 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, cribs/infant beds

Junior Suite

9.0 out of 10
Wonderful
(21 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, cribs/infant beds

Double Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 4

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About the neighborhood

Zapopan

Plaza Galerias Guadalajara Shopping Center is a short stroll from HG Hotel, and other popular attractions like US Consulate General Guadalajara are within a few miles (5 km). This 75-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Zapopan and also close to Akron Stadium and Expo Guadalajara.

What's nearby

  • Plaza Galerias Guadalajara Shopping Center - 7 min walk - 0.4 miles
  • Metropolitan Park - 17 min walk - 0.9 miles
  • La Gran Plaza Fashion Mall - 2 min drive - 1.7 miles
  • National Chamber of Commerce - 3 min drive - 1.7 miles
  • Autonomous University of Guadalajara - 5 min drive - 2.6 miles

Getting around

  • Mexicaltzingo Station - 10 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 34 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪La Santa Cruz - ‬7 min walk
  • ‪Don Rojo - ‬9 min walk
  • ‪Sirloin Stockade - ‬6 min walk
  • ‪Vips - ‬12 min walk

About this property

HG Hotel

Hotel connected to a shopping center in Zapopan with free valet parking
At HG Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Free valet and self parking are available—or if you're not driving, take the shuttle from the hotel to the airport (available 24 hours) for MXN 600.00 per vehicle. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include conference space, a 24-hour business center, and free newspapers.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Balconies, electric kettles, and free local calls are also available.
Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Sleep Inn Guadalajara Galerias
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very Good, 852 reviews
$64 nightly
The price is $76
Dec 30 - Dec 31
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle (surcharge)
  • Area shuttle (surcharge) up to 2 km
  • Free covered self parking on site
  • Free covered valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 130 to 180 for adults and MXN 90 to 90 for children
  • A restaurant

Restaurants on site

  • KAFEI

Things to do

  • 24-hour health club
  • Bicycle storage
  • Playground
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 538 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator (51 inch wide door)
  • Grab bar near toilet (45 inches high)
  • Lever door handles
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 600
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 600

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for MXN 400 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 180 for adults, and MXN 90 to 90 for children
  • Airport shuttle fee: MXN 600.00 per vehicle (maximum occupancy 4)
  • Early check-in fee: MXN 600 (subject to availability)
  • Late check-out fee: MXN 600 (subject to availability)
  • Crib (infant bed) fee: MXN 400 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

HG Hotel
HG Hotel Zapopan
HG Zapopan
HG Hotel Hotel
HG Hotel Zapopan
HG Hotel Hotel Zapopan

Frequently asked questions

Are free cancellation options available at HG Hotel?

HG Hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see close to HG Hotel?

Guests enjoy the hotel's location in Zapopan based on their ratings, and it's a short 9-minute walk from Plaza Galerias Guadalajara Shopping Center and also 18 minutes on foot from Metropolitan Park. You'll also find Andares Shopping Center and Akron Stadium within a short drive.

Will I be able to park at HG Hotel?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does HG Hotel have a casino on the premises?

No, HG Hotel doesn't have a casino.

Is there an indoor pool at HG Hotel?

No, there is no indoor pool at this hotel.

Is HG Hotel good for couples?

Couples staying at this hotel will appreciate amenities like in-room massages as well as a restaurant and a 24-hour health club.

Does HG Hotel have a hot tub?

Yes, this hotel offers private spa tubs in some guestrooms.

Does HG Hotel have a restaurant with a breakfast menu?

Yes, HG Hotel serves a cooked-to-order breakfast for a surcharge each morning at KAFEI.

Does HG Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at HG Hotel.

Are there connecting rooms at HG Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from HG Hotel?

The closest major airport to HG Hotel is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 16.8 mi away (34 minutes by car).

Are there rooms with balconies at HG Hotel?

Yes, every guestroom at HG Hotel comes with a balcony.

HG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1003 reviews
Rating 8 - Good. 233 out of 1003 reviews
Rating 6 - Okay. 88 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lucia

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for a weekend
Stayed 2 nights in Jul 2025

10/10 Excellent

Francisco

Stayed 1 night in Aug 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar accesible
Stayed 2 nights in Jul 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient
Stayed 2 nights in Jul 2025

10/10 Excellent

María y.

Liked: Cleanliness, staff & service
I always like staying here it’s a safe and secure place
Stayed 1 night in Jul 2025

10/10 Excellent

Adela, East Palo Alto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable bed. It has a big jacuzzi.
Stayed 1 night in Jul 2025

10/10 Excellent

Vicente

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo muy bien el personal muy atento ninguna queja de nada, solo que no tienen refrigerador es lo único q si hace falta especialmente si uno va por días
Stayed 2 nights in Jun 2025

10/10 Excellent

Ramon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, my experience on HG was very nice, the beds were so comfortable, amazing hot water shower, incredible respectful staff. Thanks for everything. Come back to HG hotel? Definitely yes . No regrets about our stay here. Thanks. Ramon Ruiz.
Stayed 1 night in Jun 2025

10/10 Excellent

Liliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent everything
Stayed 1 night in Jun 2025

2/10 Terrible

Elisa Guadalupe

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are uncomfortable and the sheets have terrible quality. The air conditioning does not work at all and the ladies at the front desk are very rude and disrespectful. I do not recommend this place.
Stayed 1 night in Jun 2025

2/10 Terrible

Elisa Guadalupe

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service from the ladies of the front desk, really disappointed with the room the air conditioning was not working at all. I’ll never be back in there.
Stayed 1 night in Jun 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good Service

Great hotel to stay when traveling in and out of GDL. Great customer service, form wake up call to transportation set up.
Stayed 1 night in May 2025

10/10 Excellent

María y.

Liked: Cleanliness, staff & service, property conditions & facilities
Love that they have a restaurant with amazing food in addition to a nice gym area. Walking around is not a problem at all for me
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Herman

Stayed 1 night in Mar 2025

10/10 Excellent

Martín

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and attention.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Stayed 3 nights in Mar 2025

10/10 Excellent

Ruby, Green Bay

Stayed 1 night in Feb 2025

10/10 Excellent

María y.

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Antonio

2.5 Stars

I would not rate this hotel the 4 stars Hotels.com rates it. I will be genorous and rate it a 2.5 star. Jacuzzi was not working properly, asked for extra pillows and was denied. Elevator to the 6th. Floor was broken, had to take 2 floors of stairs. Tv volume was too low and froze often.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marek, SeaTac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet rooms,gut lokation,nice service
Stayed 2 nights in Jan 2025

10/10 Excellent

evelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My top 3 hotels Great, price, very clean increíble staff great service I like the location close to malls and restaurants
Stayed 1 night in Dec 2024

8/10 Good

JUPITER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

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