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HG Hotel

4.0 star property

Choose dates to view prices

Photo gallery for HG Hotel

A hotel room with a large bathtub, a bed with a patterned bedspread, two bedside lamps, and a balcony with chairs.
Lobby
Property entrance
An outdoor patio area with tables and chairs, surrounded by potted plants and a large building in the background.
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Av. Vallarta No. 5281, Zapopan, JAL, 45030
  • Place, Plaza Galerias Guadalajara Shopping Center
    ‪7 min walk‬
  • Place, Metropolitan Park
    ‪17 min walk‬
  • Place, La Gran Plaza Fashion Mall
    ‪5 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪66 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Double Room

9.2 out of 10
Wonderful
(39 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, cribs/infant beds

Junior Suite

9.0 out of 10
Wonderful
(22 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, cribs/infant beds

Double Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 4
  • Free WiFi

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About the neighborhood

Zapopan

Plaza Galerias Guadalajara Shopping Center is a short stroll from HG Hotel, and other popular attractions like US Consulate General Guadalajara are within a few miles (5 km). This 75-room, 4-star hotel has a restaurant, free in-room WiFi, and free valet parking. It's connected to a shopping center in central Zapopan and also close to Akron Stadium and Expo Guadalajara.

What's nearby

  • Plaza Galerias Guadalajara Shopping Center - 7 min walk - 0.4 miles
  • Metropolitan Park - 17 min walk - 0.9 miles
  • Royal Hospital San José - 5 min drive - 1.2 miles
  • La Gran Plaza Fashion Mall - 5 min drive - 1.5 miles
  • National Chamber of Commerce - 6 min drive - 1.5 miles

Getting around

  • Mexicaltzingo Station - 8 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 45 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Don Rojo - ‬1 min walk
  • ‪Los PP's Mariscos - ‬7 min walk
  • ‪Mariscos El Memin - ‬8 min walk
  • ‪Vips - ‬10 min walk

About this property

HG Hotel

At HG Hotel, guests have access to a gym, free WiFi in public areas, and meeting rooms. Free valet and self parking are available—or if you're not driving, take the shuttle from the hotel to the airport (available 24 hours) for MXN 600.00 per vehicle. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include conference space, a 24-hour business center, and a terrace.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Balconies, espresso makers, and free local calls are also available.
Recreational amenities at the hotel include a health club.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle (surcharge)
  • Area shuttle (surcharge) up to 2 km
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Health club
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 538 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator (51 inch wide door)
  • Grab bar near toilet (45 inches high)
  • Lever door handles
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 600
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 600

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 600 per pet, per night
  • 1 total (26 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for MXN 400 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 600.00 per vehicle (maximum occupancy 4)
  • Pet fee: MXN 600 per pet, per night
  • Early check-in fee: MXN 600 (subject to availability)
  • Late check-out fee: MXN 600 (subject to availability)
  • Crib (infant bed) fee: MXN 400 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

HG Hotel
HG Hotel Zapopan
HG Zapopan
HG Hotel Hotel
HG Hotel Zapopan
HG Hotel Hotel Zapopan

Frequently asked questions

Are free cancellation options available at HG Hotel?

HG Hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at HG Hotel?

As of Jul 15, 2026, prices found for a 1-night stay for 2 adults at HG Hotel on Jul 24, 2026 start from $77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to HG Hotel?

Guests enjoy the hotel's location in Zapopan based on their ratings, and it's a short 9-minute walk from Plaza Galerias Guadalajara Shopping Center and also 18 minutes on foot from Metropolitan Park. You'll also find Minerva Roundabout and Andares Shopping Center within a short drive.

Is parking available on site at HG Hotel?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does HG Hotel have a casino on the premises?

No, HG Hotel doesn't have a casino.

Is there an indoor pool at HG Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at HG Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and proposal/romance packages.

Are there hot tubs at HG Hotel?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does HG Hotel have a restaurant with a breakfast menu?

No, HG Hotel doesn't have a restaurant that serves breakfast.

Does HG Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at HG Hotel for a fee of MXN 600 per pet, per night.

Are there connecting rooms at HG Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from HG Hotel?

The closest major airport to HG Hotel is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 15.5 mi away (45 minutes by car).

Are there rooms with balconies that I can book at HG Hotel?

Yes, every guestroom at HG Hotel comes with a balcony.

HG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1000 reviews
Rating 8 - Good. 219 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy to work with this hotel and staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, clean hotel, and accessible parking.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and rooms were great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Juan M.

Staff friendly, around area shopping center , restaurants.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Elisa

Liked: Cleanliness
Todo excelente
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for a weekend
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service, location for us was great easy to get to.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Umut

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jan 2026
Verified

6/10 Okay

DINETTE

Liked: Cleanliness, staff & service
Disliked: Amenities
They are friendly, the hotel is clean but bed and pillows aren’t comfy.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ignacio

Great service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Janice E.

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lively hotel with a wonderful staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is good but the restaurant food not so good
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Great location for travelling secure parking and friendly staff. Room was good but bed was a little small. I should have got a 2 bed room. Great hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Analaura

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good and pleasent.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

María y.

Liked: Cleanliness, staff & service
I always like staying here it’s a safe and secure place
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet rooms,gut lokation,nice service
Stayed 2 nights in Jan 2025
Verified

8/10 Good

andres uzziel valdivia

Liked: Amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
E excellent
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Refugio Alex

Liked: Cleanliness, property conditions & facilities
Almost everybody was amazing just one small detail house keeping has to remember they work at a hotel not a bar in tijuana keep their conversations private especially when using foul language
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sofia

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service and attention! Safe place! Gated area for vehicles Clean room Decent
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Adela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable bed. It has a big jacuzzi.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
My top 3 hotels Great, price, very clean increíble staff great service I like the location close to malls and restaurants
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent everything
Stayed 1 night in Jun 2025