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Sunstar Hotel Grindelwald

4.0 star property

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Photo gallery for Sunstar Hotel Grindelwald

View from property
Sauna, steam room, body treatments, hydrotherapy, body wraps
Exercise/lap pool
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Dorfstrasse 168, Grindelwald, BE, 3818
  • Place, First Cable Car
    ‪2 min walk‬
  • Place, Pfingstegg Cable Car
    ‪5 min walk‬
  • Place, Sportzentrum Grindelwald
    ‪9 min walk‬

Room options

View all photos for Single Room (Wetterhorn)

Single Room (Wetterhorn) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Single Room (Wetterhorn)

9.4 out of 10
Exceptional
(9 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Standard Nova)

Double Room (Standard Nova) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Standard Nova)

9.6 out of 10
Exceptional
(7 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Premium)

Double Room (Premium) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Premium)

9.0 out of 10
Wonderful
(22 reviews)
  • Mountain view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (Standard)

Standard Double Room (Standard) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room (Standard)

9.4 out of 10
Exceptional
(13 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Standard Eiger)

Double Room (Standard Eiger) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Standard Eiger)

9.0 out of 10
Wonderful
(18 reviews)
  • Mountain view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Studio Suite

Junior Studio Suite | Hypo-allergenic bedding, free minibar, in-room safe, desk

Junior Studio Suite

7.6 out of 10
Good
(13 reviews)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family room Eiger

Family room Eiger | Hypo-allergenic bedding, free minibar, in-room safe, desk

Family room Eiger

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Single Room Wetterhorn

Hypo-allergenic bedding, free minibar, in-room safe, desk

Single Room Wetterhorn

  • Sleeps 1

View all photos for Double Room (Wetterhorn)

Double Room (Wetterhorn) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Wetterhorn)

8.0 out of 10
Very good
(9 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Wetterhorn Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Wetterhorn Room

  • Sleeps 2

View all photos for Standard Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room

  • Sleeps 2

View all photos for Junior Suite

Hypo-allergenic bedding, free minibar, in-room safe, desk

Junior Suite

  • Sleeps 2

View all photos for Premium Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Double Room

  • Sleeps 2

View all photos for Standard Eiger Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Eiger Double Room

  • Sleeps 2

View all photos for Standard Nova Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Nova Double Room

  • Sleeps 2

View all photos for Family Room Eiger

Hypo-allergenic bedding, free minibar, in-room safe, desk

Family Room Eiger

  • Sleeps 3

About the neighborhood

Grindelwald

Sunstar Hotel Grindelwald places you next to First Cable Car and within a 10-minute walk of Pfingstegg Cable Car. This 4-star hotel has 219 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • First Cable Car - 2 min walk - 0.1 miles
  • Pfingstegg Cable Car - 5 min walk - 0.3 miles
  • Oberer Gletscher - 6 min walk - 0.4 miles
  • Gletscherschlucht - 6 min walk - 0.4 miles
  • Sportzentrum Grindelwald - 9 min walk - 0.5 miles

Getting around

  • Grindelwald Station - 9 min walk
  • Zurich Airport (ZRH) - 144 min drive

Restaurants

  • ‪Central Hotel Wolter - ‬7 min walk
  • ‪Da Salvi - ‬1 min walk
  • ‪Bebbis - ‬4 min walk
  • ‪Pinte Bellevue - ‬3 min walk
  • ‪Barry's Restaurant - ‬4 min walk

About this property

Sunstar Hotel Grindelwald

Guests of Sunstar Hotel Grindelwald enjoy a full-service spa, an indoor pool, and a gym. If you drive, self parking is CHF 25 per night, and there's also a free train station shuttle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other amenities include free minibar items, espresso makers, and safes. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Exterior
Eiger Mountain & Soul Resort
Grindelwald
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
9.4 out of 10, Exceptional, 621 reviews
$501 nightly
The price is $533
May 21 - May 22
Total with taxes and fees
Eiger Mountain & Soul Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CHF 20 per day)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Self parking on site (CHF 25 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Adlerstube
  • Ambiance
  • Bar

Things to do

  • Arcade/game room
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (5,920 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1971
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 25 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CHF 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CHF 25 per night (in/out privileges)
  • Nearby parking fee: CHF 20 per day (164 ft away)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grindelwald Sunstar

Hotel Grindelwald Sunstar

Hotel Sunstar Alpine Grindelwald

Sunstar Alpine

Sunstar Alpine Grindelwald

Sunstar Alpine Hotel Grindelwald

Sunstar Grindelwald

Sunstar Grindelwald Hotel

Sunstar Hotel Grindelwald

Sunstar Alpine Hotel

Sunstar Hotel

Sunstar Grindelwald

Sunstar Hotels Group

Sunstar Hotel Grindelwald Hotel

Sunstar Hotel Grindelwald Grindelwald

Sunstar Hotel Grindelwald Hotel Grindelwald

Frequently asked questions

Is a free cancellation option available at Sunstar Hotel Grindelwald?

Sunstar Hotel Grindelwald offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sunstar Hotel Grindelwald?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Sunstar Hotel Grindelwald on Jun 13, 2026 start from $456, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Sunstar Hotel Grindelwald?

Located steps from First Cable Car, this hotel is in Grindelwald, and within a 10-minute walk of Pfingstegg Cable Car and Oberer Gletscher. You'll also find Grindelwald - Wengen Ski Area and Sportzentrum Grindelwald less than a mile away.

Is there parking available at Sunstar Hotel Grindelwald?

Yes, parking is offered for CHF 25 per night with in/out privileges. Though parking is limited parking, an electric car charging station and bicycle parking are also available.

Is a spa located at Sunstar Hotel Grindelwald?

There is a full-service spa available for guests to enjoy and services include body wraps, hydrotherapy, massages, and mani/pedis.

Does Sunstar Hotel Grindelwald have a casino at the property?

No, Sunstar Hotel Grindelwald doesn't have a casino.

Is there an indoor pool at Sunstar Hotel Grindelwald?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Sunstar Hotel Grindelwald?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an indoor pool, and a full-service spa.

Does Sunstar Hotel Grindelwald have a hot tub?

No, but this hotel does have a sauna.

Does Sunstar Hotel Grindelwald feature a restaurant that includes a breakfast menu?

Yes, Sunstar Hotel Grindelwald has 2 restaurants, and serves free buffet breakfast each morning.

Does Sunstar Hotel Grindelwald allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Sunstar Hotel Grindelwald for a fee of CHF 25 per pet, per night. The property also provides food and water bowls.

Does Sunstar Hotel Grindelwald have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Sunstar Hotel Grindelwald?

Yes, some guestrooms at Sunstar Hotel Grindelwald offer a balcony and may feature mountain views.

Sunstar Hotel Grindelwald Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1001 reviews
Rating 8 - Good. 207 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 10 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lynne Whipple

Liked: Cleanliness, staff & service, amenities
Very nice hotel, great location, wonderful staff.
Stayed 5 nights in Feb 2026

6/10 Okay

Gloria

Stayed 3 nights in Dec 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Everything was great! This is my very favorite hotel. The room is clean and cozy with wonderful little touches like restocked drinks in the mini fridge and chocolates on the pillows. The breakfast is immense and delicious. The spa area is so beautiful and relaxing. They allow pets and parking is easy. Staff is friendly, the lounge seating is comfortable and spacious. What a wonderful place!
Stayed 2 nights in Feb 2026

10/10 Excellent

Roberta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent time at the Sunstar! Staff was very friendly and helpful. Food at the restaurant was delicious and pool was beautiful with the most amazing views. Great location and ease of access to skiing, shopping and other places to eat. Thanks very much for an outstanding vacation in Grindelwald!
Stayed 4 nights in Jan 2026

10/10 Excellent

Joseph, Fort Worth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to be in Grindewald! Enjoyed every day we were there. a must stay!
Stayed 5 nights in Dec 2025

4/10 Poor

toby

Traveled with family
The sun star is an expensive hotel right next to the cable car. Its main attraction for many skiers is that you can park there and collect your car later on the checkout day. However, I was told by an extremely rude and aggressive female member of staff that I would have to move my car at 8am in the morning to the Eiger public car park some distance away. This would have lost us an entire days skiing. I point blank refused to do this and an argument ensued in front of my young son. It wasn’t resolved and eventually I skied in the morning and returned to the hotel at 12 to see what was going on. So we lost half a days skiing. Needless to say the car was still there. Very frustrating and unnecessary. The member of staff really needs some sort of traing in how to deal with the paying public. So if yo7 are booking this hotel with the hole of using the car park on your checkout day be prepared for a row.
Stayed 2 nights in Jan 2026

8/10 Good

Breanna

Liked: Cleanliness, property conditions & facilities
Room was nice with a beautiful view , directly across the street from Grindelwald first
Stayed 6 nights in Jan 2026

10/10 Excellent

Alban

Excellent service front desk lobby very
Stayed 2 nights in Jan 2026

8/10 Good

Hayley

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was a little outdated. Some of the staff were friendlier than others. The concierge, Salman, was great!
Stayed 3 nights in Dec 2025

10/10 Excellent

Kimberly

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around fantastic! 5 stars. Great food at hotel and close by. Getting to lifts were easy. Spa was stellar. Will return!
Stayed 4 nights in Dec 2025

10/10 Excellent

Rebecca

Stayed 5 nights in Dec 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
All fab
Stayed 4 nights in Dec 2025

10/10 Excellent

Ashley Paul

Stayed 2 nights in Dec 2025

8/10 Good

GUSTAVO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2025

8/10 Good

Ana Margarita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, very nice! A couple of misses: I had to let the front desk know that there were several roll away beds left out and a bag of trash to collect outside our room. The English menu says veal when it’s actually a veal liver dish. I advised the management to update this. It was delicious, but we like liver.
Stayed 1 night in Dec 2025

10/10 Excellent

Kerry-Ann Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

8/10 Good

Kamani, London

Liked: Cleanliness, amenities, property conditions & facilities
Great location because several restaurants esp. great Italian restaurant with lovely pizza and lamb dishes, and shops. Food is very expensive. Better to do shopping in Co-op because reasonable prices. Small town, but lot of beautiful pleaces nearby... Staff are kind and friendly. Zurich Airport is far away therefore easy and cheap way to get to the hotel is by train. No trains in the late night until 5am to get to the airport. Taxis charge min 25 CHF. Better to get the hotel shuttle bus to go to the station or get a hotel room in Zurich day before departure because we had to leave this hotel one day before the checking out date and the hotel wasn't happy to refund the money to leave day early... Hotel gave us free bus pass which was very handy to see the town.
Stayed 6 nights in Nov 2025

10/10 Excellent

Edmundo, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Opal, Riverside

Traveled with partner
Liked: Cleanliness, amenities
Beautiful view. Excellent staff. Great dinner. Loved it all.
Stayed 1 night in Oct 2025

8/10 Good

Lotus Swiss Travel GmbH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good selection of breakfast, in front of cable car Grindelwald first. Beautiful scenery of Eiger.
Stayed 1 night in Oct 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Best features of the Sunstar hotel are the views from the rooms and proximity to the First gondola. Basic rooms and basic breakfast. A bit disappointing considering the price.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Mountain View
Stayed 4 nights in Sep 2025

10/10 Excellent

Odalys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Favorite Hotel – Sunstar Grindelwald

This was without a doubt our favorite stay in Switzerland. Sunstar Hotel in Grindelwald is simply amazing—the views, the atmosphere, the service, and the location are all outstanding. The staff made us feel so welcome, and the hotel itself has a warm, inviting charm. But what truly took our breath away was the view from our room. Waking up to those stunning mountains felt like waking up in heaven—an experience that fills you with gratitude. We will always remember our stay here and cannot wait to return. Highly, highly recommended
Stayed 2 nights in Sep 2025

10/10 Excellent

Danielle Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time staying at
Stayed 4 nights in Aug 2025

10/10 Excellent

yariv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Easy parking. Quiet
Stayed 4 nights in Aug 2025

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