Turtle Beach Resort

Choose dates to view prices

Where to?

Dates

May 2026

June 2026

2 Bedroom Family Suite | Living area | Flat-screen TV

2 Bedroom Apartment | In-room safe, individually decorated, individually furnished

3 Bedroom Apartment | Living area | Flat-screen TV

2 Bedroom Apartment | Living area | Flat-screen TV

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub
Free WiFi
Air conditioning

Explore the area

2346 Gold Coast Highway, Mermaid Beach, QLD, 4218

Place, Nobby Beach
‪9 min walk‬
Place, Kurrawa Beach
‪3 min drive‬
Place, Pacific Fair Shopping Centre
‪3 min drive‬
Airport, Gold Coast, QLD (OOL-Coolangatta)
‪22 min drive‬

Room options

In-room safe, individually decorated, individually furnished

Two Bedroom Superior Apartment

Sleeps 5
Free WiFi

Three Bedroom Apartment

Sleeps 7
Free WiFi

3 Bedroom Apartment

Good

Garden view
1184 sq ft
3 bedrooms
Sleeps 7
1 Queen Bed and 4 Twin Beds
Free WiFi

1 Bedroom Superior Apartment

Good

Garden view
592 sq ft
1 bedroom
Sleeps 3
1 Queen Bed
Free WiFi

2 Bedroom Superior Apartment

Very good

Garden view
829 sq ft
2 bedrooms
Sleeps 5
1 Queen Bed and 2 Twin Beds
Free WiFi

2 Bedroom Family Suite

Exceptional

Garden view
861 sq ft
2 bedrooms
Sleeps 6
1 Queen Bed and 2 Twin Bunk Beds
Free WiFi

Two Bedroom Apartment

Sleeps 5
Free WiFi

One Bedroom Superior Apartment

Sleeps 3
Free WiFi

One Bedroom Apartment

Sleeps 3
Free WiFi

1 Bedroom Apartment

Very good

Garden view
592 sq ft
1 bedroom
Sleeps 3
1 Queen Bed
Free WiFi

2 Bedroom Apartment

Good

Garden view
829 sq ft
2 bedrooms
Sleeps 5
1 Queen Bed and 2 Twin Beds
Free WiFi

Two Bedroom Family Suite

Sleeps 6
Free WiFi

About the neighborhood

Gold Coast

Located in Mermaid Beach within a short walk of Putt Putt Golf Mermaid Beach, Turtle Beach Resort is within a mile (2 km) of other popular sights such as Pacific Fair Shopping Centre. This 141-room, 4-star hotel has 4 outdoor pools along with a free water park and a restaurant.

What's nearby

Nobby Beach - 9 min walk - 0.5 miles
Putt Putt Golf Mermaid Beach - 12 min walk - 0.7 miles
Kurrawa Beach - 3 min drive - 1.0 mile
Pacific Fair Shopping Centre - 3 min drive - 1.2 miles
The Oasis - 4 min drive - 1.7 miles

Getting around

Broadbeach South Light Rail Station - 2 min drive
Varsity Lakes Station - 14 min drive
Coolangatta Airport (OOL) - 30 min drive

Restaurants

‪Goccia’s - ‬6 min walk
‪The Holliday - ‬10 min walk
‪The Milkman’s Daughter - ‬5 min walk
‪Lonestar Tavern - ‬13 min walk
‪see yo cafe - ‬3 min walk

About this property

Turtle Beach Resort

Guests of Turtle Beach Resort have access to 4 outdoor pools, a free water park, and a children's pool. There's free parking, and an airport shuttle (available on request) for AUD 50 per person one way. Staff members are on hand to provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Other amenities at this family-friendly hotel include a gym, 4 hot tubs, and a sauna.

Guests can expect to find free WiFi and flat-screen TVs with cable channels. Kitchens, washers/dryers, and balconies or patios are also standard.

An outdoor tennis court and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Pool
Hot tub
Kids pool
Waterslide

$169 nightly

May 15 - May 16

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Roundtrip airport shuttle (surcharge) from 5:30 AM to 9:00 PM on request
Area shuttle (surcharge)
Shopping center shuttle (surcharge)
Theme park shuttle (surcharge)
Free secured, uncovered self parking on site
Limited onsite self parking (max 1 space per unit)
Onsite parking includes off-street options

Food and drink

Cooked-to-order breakfast available for a fee: AUD 8 to 15 per person
A restaurant

Restaurants on site

Deck Resturant and Bar

Things to do

4 hot tubs
4 outdoor pools
Arcade/game room
Children's club
Children's pool
Free water park
Gym
Mini golf
Outdoor tennis court
Playground
Sauna
Steam room
Waterslide

Family friendly

4 outdoor pools
Arcade/game room
Children's club (surcharge)
Children's dinnerware
Children's pool
Crib (surcharge)
Fenced pool
Free water park access
High chair
In-room kitchen
In-room microwave
In-room refrigerator
In-room washer/dryer
Laundry facilities
Living room
Mini golf
Playground
Pool gate
Separate in-room dining area
Supervised activities for children (surcharge)
Waterslide

Conveniences

Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Outdoors

Barbecue grill
Garden
Picnic area
Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only

3 floors
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Crib (surcharge)

Bathroom

Hair dryer
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Cookware, dishware, and utensils
Dishwasher
Electric kettle
Kitchen
Microwave
Oven
Refrigerator
Separate dining area
Stovetop

Air conditioning
Ceiling fan
Individual decor
Individual furnishings
Iron/ironing board
Living room
Phone
Safe
Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open Sunday - Thursday (7 AM - 7 PM) and Friday - Saturday (7 AM - 9 PM)

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Accommodations are self catering and unserviced. Initial provisions are supplied but not replenished during the stay. A mid-week housekeeping service is provided for bookings of 8 nights or more.

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for AUD 45 per night
Cribs/infant beds are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: AUD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately AUD 8 to 15 per person
Airport shuttle fee: AUD 50 per person (one way)
Housekeeping is available for an additional fee
Crib (infant bed) fee: AUD 10.0 per night
Rollaway bed fee: AUD 45 per night
High chair fee: AUD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: 10 AM
Minimum check-in age: 18

For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a fire extinguisher and a smoke detector.
The property is professionally cleaned.

Additional information about polices, regulations, and more:

Nearby construction work may cause some noise disturbance.
There are no elevators.
Parking has height restrictions.

Property is also known as

Resort Turtle Beach

Turtle Beach Resort

Turtle Resort

Sands Turtle Beach Hotel

Sands Turtle Beach Mermaid

Turtle Beach Hotel Mermaid Beach

Turtle Beach Resort Gold Coast/Mermaid Beach, Australia

Turtle Beach Resort Mermaid Beach

Turtle Beach Mermaid Beach

Turtle Beach Resort Hotel

Turtle Beach Resort Mermaid Beach

Turtle Beach Resort Hotel Mermaid Beach

Frequently asked questions

Is free cancellation available at Turtle Beach Resort?

Turtle Beach Resort offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Turtle Beach Resort?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Turtle Beach Resort on May 19, 2026 start from $283, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Turtle Beach Resort?

This hotel is situated in Mermaid Beach within a short 11-minute walk of Nobby Beach and also 11 minutes on foot from Putt Putt Golf Mermaid Beach. You'll also find Pacific Fair Shopping Centre and The Star Gold Coast within a short drive.

Is there parking available at Turtle Beach Resort?

Yes, secured self parking is offered for free at the hotel. You'll find a max of 1 space per unit.

Does Turtle Beach Resort include a casino?

No, Turtle Beach Resort doesn't have a casino.

Is there an indoor pool at Turtle Beach Resort?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools and 4 hot tubs.

Is Turtle Beach Resort good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, 4 outdoor pools, and a bar.

Are there hot tubs at Turtle Beach Resort?

No, but guests can enjoy a sauna at this hotel.

Does Turtle Beach Resort have a restaurant that serves breakfast?

Yes, Turtle Beach Resort serves a cooked-to-order breakfast for a surcharge at Deck Resturant and Bar.

Does Turtle Beach Resort allow pets to stay free of charge?

No, pets aren't allowed at Turtle Beach Resort though service animals are welcome.

Are there connecting rooms at Turtle Beach Resort?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Turtle Beach Resort?

The closest major airport to Turtle Beach Resort is Coolangatta Airport (OOL), which is 15.9 mi away (30 minutes by car).

Are there rooms with balconies at Turtle Beach Resort?

Yes, every guestroom at Turtle Beach Resort comes with a balcony/patio and some offer garden views.

Turtle Beach Resort Reviews

8.6

Excellent

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

10/10 Excellent

Kristie

Traveled with family

Feb 11, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great family vacation

Stayed 10 nights in Nov 2025

4/10 Poor

Jess

Feb 9, 2026

We chose turtle beach resort with the huge slash & slide, as a place to meet up with several family members, all of us travelling long distances with kids, to attend a wedding. The idea was to give the kids something really fun to reward them after the tedious journey there, & let their wild side out, with maximum fun in the minimum time we had before getting ready for the wedding. But when we arrived, the big splash & slide was closed for renovations. At no point were we, the customers informed of this before booking or at check in. What a let down. We certainly wouldn’t have booked here. Or we would have expected some type of consolation for the let down. Also the deadlock on our apartment door was not functional, so as soon as the toddlers realised they could open the front door, none of the parents could relax, we had to be on high alert monitoring that door. Also the apartment staircase is very very steep, so definitely also required monitoring & assistance for small children, & anyone carrying a child, or going up or down at night. Sensor lights for the staircase or continuous rail might have helped make that safer. Otherwise the apartment was lovely, clean. staff were lovely & responsive. They did confidently give us wrong info about the women’s change rooms in the pool areas being suitable to begin getting ready for our wedding. There wasn’t women’s rooms. Just a unisex cubical & an outdoor shower. But they did organise an early check in soon after. Much Appreciated.

Stayed 1 night in Feb 2026

10/10 Excellent

Sara

Feb 3, 2026

Liked: Cleanliness, staff & service, amenities

Room was spotless, great family amenities. Our third stay year on year and we will back again next year!

Stayed 3 nights in Jan 2026

10/10 Excellent

Simon

Jan 31, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great for families. Everything on site or close by. Close to the beach. Train ride to surfers paridise. Friendly staff. Everything we hoped it would be.

Stayed 7 nights in Jan 2026

10/10 Excellent

Michael

Traveled with family and small children

Jan 29, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Simple check in and staff around the resort were friendly and helpful. Easy going environment and the water park is great simple fun!

Stayed 3 nights in Jan 2026

8/10 Good

Amanda

Traveled with family and small children

Jan 27, 2026

Liked: Cleanliness, amenities

Stayed 2 nights in Jan 2026

10/10 Excellent

George

Jan 26, 2026

Stayed 6 nights in Jan 2026

10/10 Excellent

Marissa

Traveled with family

Jan 23, 2026

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pools were enjoyable. Kids enjoyed the pools, slides and the onsite craft activities.

Stayed 5 nights in Jan 2026

6/10 Okay

Scott

Traveled with family

Jan 19, 2026

Im disabled so my views are probably different to most. What i found overwhelmingly making your resort average is the layout and accessibility and no lift. the place is disorienting. a maze. poorly signed and difficult to access or navigate. it gets boring getting lost.

Stayed 2 nights in Jan 2026

2/10 Terrible

Sally Anne

Traveled with family and small children

Jan 18, 2026

Disliked: Cleanliness, amenities, property conditions & facilities

The front staff were very very rude, had a family member in tears. Hot water service ran out. Crockroches everywhere. Blackets were terrible. Public toilets were filthy. Smelt like pee. Would not recommend.

Stayed 7 nights in Jan 2026

8/10 Good

Laura

Traveled with family and small children

Jan 9, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great facilities, the best play to stay with kids, close to the beach and Woolworths for supplies.

Stayed 7 nights in Jan 2026

8/10 Good

Kaitlyn

Traveled with family and small children, Traveled with partner, Traveled with family

Jan 5, 2026

Liked: Cleanliness, amenities, property conditions & facilities

All in all, it was good. Loud at times, but expected during the busy period. One of pools wasn’t available on one of the days we were there, which was a shame because it was my son’s favourite water slide after the splash pad. Everything was clean which was good. The rooms are slightly outdated, but it had everything we needed for the time we stayed. Parking was a challenge with a taller vehicle, but we mostly worked it out. There’s a lot of road works outside the resort, so keep that in mind if you’re staying here. Thanks for the great time and great memories 😊

Stayed 5 nights in Dec 2025

8/10 Good

Ruwan C

Traveled with family and small children

Jan 4, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very nice place, clean rooms with all the facilities. Need better lounge couch in living room.

Stayed 5 nights in Dec 2025

8/10 Good

Diane

Dec 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We have stayed at Turtke Beach Resort now 5 times yes it is clean and the staff are friendly we just feel that it is now a little dated could do with an upgrade. I also have mobility issues and not having lifts is now a problem.

Stayed 6 nights in Dec 2025

10/10 Excellent

Joanna

Traveled with family

Dec 27, 2025

Liked: Cleanliness, staff & service, amenities

Room was really clean and comfortable with plenty of space. A number of pool areas to choose from. Bbq areas all through the resort. Woolworths walking distance. Beach a short distance across the rd was very nice and beautiful views of the high rises.

Stayed 5 nights in Dec 2025

10/10 Excellent

Andrew

Dec 26, 2025

Stayed 5 nights in Dec 2025

6/10 Okay

Wagdy

Traveled with family and small children

Dec 25, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

We spent a nice week at Turtle Beach Resort. Overall, the experience was ok. However, I have a few comments to mention: - Swimming pools are usually not very clean. I think they clean it every day, but the pool floors are not clean, and the pool water has many bugs and insects. - My booking says daily room service and cleaning. However, they did it only once on check-in. When I called them, they mentioned that they charge extra for room service. - Even for simple things (like rubbish bags, towels, etc.), they asked us to purchase those ourselves as they won't provide them.

Stayed 6 nights in Dec 2025

10/10 Excellent

Deacon

Traveled with family and small children

Dec 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed in the 3 bedroom apartment, room was dated but clean and all we needed for our stay. Staff were friendly. Kids loved the different selection of activities from the pools and slides to the tennis/basketball courts to the mini putt. We really enjoyed our stay!!

Stayed 2 nights in Dec 2025

10/10 Excellent

Dean

Traveled with family and small children

Dec 20, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great pool

Stayed 5 nights in Nov 2025

10/10 Excellent

Stacey Robyn

Traveled with family

Dec 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic family holiday spot with lots of pool options and great restaurant on site. Super close to a supermarket and great facilities in the family suites. Highly recommend for a family stay.

Stayed 14 nights in Nov 2025

10/10 Excellent

Thomas

Dec 15, 2025

Stayed 3 nights in Dec 2025

8/10 Good

David

Dec 10, 2025

Liked: Cleanliness, staff & service

Stayed 7 nights in Dec 2025

2/10 Terrible

Ian

Traveled with family

Dec 9, 2025

Closed half the resort which is the only reason we stayed here. No notice when we made the booking!

Exclusion zone to the work area a few tables. Kids could run through!

No communication that the resort splash zone was closed

Stayed 2 nights in Dec 2025

10/10 Excellent

George

Dec 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

All good

Stayed 6 nights in Nov 2025

8/10 Good

Helen A

Dec 6, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Check in was difficult due to lack of parking. Facilities are good.

Stayed 3 nights in Nov 2025

Hotels

Flights

Cars

Car rentals in Crestview

Turtle Beach Resort

Choose dates to view prices

Photo gallery for Turtle Beach Resort

Reviews

Popular amenities

Explore the area

Room options

View all photos for Two Bedroom Superior Apartment

Two Bedroom Superior Apartment

View all photos for Three Bedroom Apartment

Three Bedroom Apartment

View all photos for 3 Bedroom Apartment

3 Bedroom Apartment

View all photos for 1 Bedroom Superior Apartment

1 Bedroom Superior Apartment

View all photos for 2 Bedroom Superior Apartment

2 Bedroom Superior Apartment

View all photos for 2 Bedroom Family Suite

2 Bedroom Family Suite

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

View all photos for One Bedroom Superior Apartment

One Bedroom Superior Apartment

View all photos for One Bedroom Apartment

One Bedroom Apartment

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment

View all photos for Two Bedroom Family Suite

Two Bedroom Family Suite

You may also like

Mantra Circle on Cavill

About the neighborhood

Gold Coast

What's nearby

Getting around

Restaurants

About this property

Turtle Beach Resort

Similar properties

Paradise Resort Gold Coast

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Turtle Beach Resort Reviews

Reviews

Excellent

8.4/10

8.6/10