Turtle Beach Resort

4.0 star property
Family-friendly hotel with 4 outdoor pools and 4 hot tubs

Choose dates to view prices

Photo gallery for Turtle Beach Resort

Water park
2 Bedroom Family Suite | Living room | Flat-screen TV
2 Bedroom Family Suite | Terrace/patio
2 Bedroom Superior Apartment | Private kitchen | Fridge, microwave, oven, stovetop
1 Bedroom Apartment | Living area | Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Hot Tub
  • Housekeeping

Explore the area

View in a map
2346 Gold Coast Highway, Mermaid Beach, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪2 min drive‬
  • Place, The Star Gold Coast
    ‪3 min drive‬
  • Place, The Oasis
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪18 min drive‬

Room options

3 Bedroom Apartment

7.6 out of 10
Good
(5 reviews)
  • 1184 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 4 Twin Beds

1 Bedroom Superior Apartment

7.4 out of 10
Good
(9 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

2 Bedroom Superior Apartment

8.2 out of 10
Very good
(45 reviews)
  • 829 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

2 Bedroom Family Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

1 Bedroom Apartment

8.4 out of 10
Very good
(6 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

2 Bedroom Apartment

7.6 out of 10
Good
(8 reviews)
  • 829 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Gold Coast

Located in Mermaid Beach within a short walk of Putt Putt Golf Mermaid Beach, Turtle Beach Resort is within a mile (2 km) of other popular sights such as Pacific Fair Shopping Centre. This 141-room, 4-star hotel has 4 outdoor pools along with a free water park and a restaurant.

What's nearby

  • Pacific Fair Shopping Centre - 2 min drive - 1.0 mile
  • Kurrawa Beach - 2 min drive - 1.2 miles
  • The Star Gold Coast - 3 min drive - 1.7 miles
  • The Oasis - 3 min drive - 1.7 miles
  • Gold Coast Convention and Exhibition Centre - 3 min drive - 1.9 miles

Getting around

  • Broadbeach South Light Rail Station - 2 min drive
  • Varsity Lakes Station - 14 min drive
  • Coolangatta Airport (OOL) - 30 min drive

Restaurants

  • ‪Goccia’s - ‬6 min walk
  • ‪Locali Pizzeria - ‬9 min walk
  • ‪Temple Of Spices - ‬9 min walk
  • ‪J's brunchette - ‬4 min walk
  • ‪Ramen Kyo - ‬5 min walk

About this property

Turtle Beach Resort

Family-friendly hotel with 4 outdoor pools and 4 hot tubs
Guests of Turtle Beach Resort have access to 4 outdoor pools, a free water park, and a children's pool. There's free parking, and an airport shuttle (available on request) for AUD 50 per person one way. Staff members are on hand to provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Other amenities at this family-friendly hotel include a gym, 4 hot tubs, and a sauna.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Kitchens, washers/dryers, and balconies or patios are also standard.
An outdoor tennis court and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 5:30 AM to 9:00 PM on request
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee: AUD 8 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Deck Resturant and Bar

Things to do

  • 4 hot tubs
  • 4 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Free water park
  • Gym
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's dinnerware
  • Children's pool
  • Crib (surcharge)
  • Fenced pool
  • Free water park access
  • High chair
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Mini golf
  • Playground
  • Pool gate
  • Separate in-room dining area
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Sunday - Thursday (7 AM - 7 PM) and Friday - Saturday (7 AM - 9 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Accommodations are self catering and unserviced. Initial provisions are supplied but not replenished during the stay. A mid-week housekeeping service is provided for bookings of 8 nights or more.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 45 per night
  • Cribs/infant beds are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 8 to 15 per person
  • Airport shuttle fee: AUD 50 per person (one way)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 45 per night
  • High chair fee: AUD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • Parking has height restrictions.

Property is also known as

Resort Turtle Beach
Turtle Beach Resort
Turtle Resort
Sands Turtle Beach Hotel
Sands Turtle Beach Mermaid
Turtle Beach Hotel Mermaid Beach
Turtle Beach Resort Gold Coast/Mermaid Beach, Australia
Turtle Beach Resort Mermaid Beach
Turtle Beach Mermaid Beach
Turtle Beach Resort Hotel
Turtle Beach Resort Mermaid Beach
Turtle Beach Resort Hotel Mermaid Beach

Frequently asked questions

Is free cancellation available at Turtle Beach Resort?

Turtle Beach Resort offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Turtle Beach Resort?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Turtle Beach Resort on Nov 11, 2025 start from $228.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Turtle Beach Resort?

This hotel is situated in Mermaid Beach within a short 11-minute walk of Nobby Beach and also 8 minutes on foot from Mermaid Beach. You'll also find The Star Gold Coast and Cavill Avenue within a short drive.

Is parking available on site at Turtle Beach Resort?

Yes, secured self parking is offered for free at the hotel. You'll find a max of 1 space per unit.

Does Turtle Beach Resort include a casino?

No, Turtle Beach Resort doesn't have a casino.

Is there an indoor pool at Turtle Beach Resort?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools and 4 hot tubs.

Is Turtle Beach Resort a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 4 outdoor pools, a bar, and a poolside restaurant.

Are there hot tubs at Turtle Beach Resort?

Yes, this hotel has 4 spa tubs.

Does Turtle Beach Resort have a restaurant that serves breakfast?

Yes, Turtle Beach Resort serves a cooked-to-order breakfast for a surcharge at Deck Resturant and Bar.

Does Turtle Beach Resort allow pets to stay free of charge?

No, pets aren't allowed at Turtle Beach Resort though service animals are welcome.

Are there connecting rooms at Turtle Beach Resort?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Turtle Beach Resort?

The closest major airport to Turtle Beach Resort is Coolangatta Airport (OOL), which is 15.9 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Turtle Beach Resort?

Yes, every guestroom at Turtle Beach Resort comes with a balcony with some featuring garden views.