We spent a nice week at Turtle Beach Resort. Overall, the experience was ok. However, I have a few comments to mention:
- Swimming pools are usually not very clean. I think they clean it every day, but the pool floors are not clean, and the pool water has many bugs and insects.
- My booking says daily room service and cleaning. However, they did it only once on check-in. When I called them, they mentioned that they charge extra for room service.
- Even for simple things (like rubbish bags, towels, etc.), they asked us to purchase those ourselves as they won't provide them.