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Ruby Apartments - Q Stay

3.5 star property

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Penthouse, 2 Bedrooms, River View | Private kitchen | Full-size fridge, microwave, oven, stovetop
Reception
Penthouse, 3 Bedrooms | Living area | 22-inch LCD TV with digital channels, TV
Standard Apartment, 3 Bedrooms | Terrace/patio
Penthouse, 3 Bedrooms | Individually decorated, individually furnished, free WiFi

Reviews

9.6 out of 10
Exceptional

Entire apartment

Sleeps 5

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
9 Norfolk Ave, Surfers Paradise, QLD, 4217
  • Place, Chevron Renaissance
    ‪7 min walk‬
  • Place, Surfers Paradise Beach
    ‪7 min walk‬
  • Place, Cavill Avenue
    ‪10 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪33 min drive‬

Room options

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About the neighborhood

Gold Coast

Located in Surfers Paradise, this apartment is a leisurely stroll from popular sights such as Surfers Paradise Beach and Cavill Avenue. This 2-room, 3.5-star apartment building has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
View more Apartments in Gold CoastOpens in a new window

What's nearby

  • Chevron Renaissance - 7 min walk - 0.4 miles
  • Surfers Paradise Beach - 7 min walk - 0.4 miles
  • Cavill Avenue - 10 min walk - 0.6 miles
  • Infinity Attraction - 10 min walk - 0.6 miles
  • Slingshot - 12 min walk - 0.7 miles

Getting around

  • Cypress Avenue Station - 7 min walk
  • Helensvale Station - 20 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪Clock Hotel - ‬8 min walk
  • ‪Castaway Coffee Bar - ‬9 min walk
  • ‪Nosh Pan Asian - ‬8 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬9 min walk
  • ‪Chiangmai Thai Restaurant - ‬7 min walk

About this property

Ruby Apartments - Q Stay

At this apartment, guests have access to an outdoor pool, laundry facilities, and barbecue grills. You can take advantage of free parking if you drive.
The apartment is individually decorated and features a kitchen and space to spread out with a dining area. Guests can expect to find free WiFi and a 22-inch LCD TV with digital channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include an electric kettle, free tea bags/instant coffee, and a dining table.
Recreational amenities at the apartment include an outdoor pool.

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May 10 - May 11
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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free covered self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Tea bags/instant coffee

Dining

  • Dining table

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 22-inch LCD TV with digital channels

Outdoor areas

  • Barbecue grill
  • Outdoor furniture

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • This property doesn't allow pets

Smoking

Smoking is not permitted

Property payment types

Important information

Fees

  • A damage deposit of AUD 500 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Property is also known as

Ruby Apartments Q Stay

Frequently asked questions

What's there to do around this apartment?

This apartment is situated in Surfers Paradise within a short 8-minute walk of Surfers Paradise Beach and also 12 minutes on foot from Cavill Avenue. You'll also find The Star Gold Coast and Pacific Fair Shopping Centre within a short drive.

Is there parking available at Ruby Apartments - Q Stay?

Yes, covered self parking is offered for free at the apartment.

Is this apartment associated with a casino?

No, this apartment is not connected to a casino.

Is there an indoor pool at this apartment?

No, this apartment doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Ruby Apartments - Q Stay?

Couples staying at this apartment will value amenities like a kitchen, a sea view in some apartments, as well as an outdoor pool.

Does Ruby Apartments - Q Stay have a hot tub?

No, there isn't a spa tub at this apartment.

Does this apartment provide breakfast?

No, this apartment doesn't offer breakfast.

Does this apartment allow pets to stay free of charge?

No, pets aren't allowed at this apartment.

Does Ruby Apartments - Q Stay have connecting rooms available?

No, this apartment doesn't feature connecting guestrooms.

Where is the closest airport to this apartment?

The closest major airport to this apartment is Coolangatta Airport (OOL), which is 19.8 mi away (38 minutes by car).

Are there rooms with balconies at Ruby Apartments - Q Stay?

No, there aren't any apartments at Ruby Apartments - Q Stay that offer a balcony.

Ruby Apartments - Q Stay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.8/10

Cleanliness

7.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Nicole

Traveled with group
Liked: Cleanliness, property conditions & facilities
nice place
Stayed 5 nights in Nov 2024

10/10 Excellent

Sian

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing views. Safe, quiet, great communication and customer service. We will be back.
Stayed 3 nights in Jun 2024

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, room comfort

Great Stay

The Apartment was clean & was walking distance to all please in Surfers Paradise. Q Stay Customer Service was great.
Stayed 8 nights in Jan 2024

10/10 Excellent

Kegan

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2023

8/10 Good

Jody

Liked: Cleanliness, property conditions & facilities
Just arrived home from 7days stay at Ruby Apartments. We had accommodation for 5x adults and a1yr old. Overall it was located in a very convenient location, the views were great from the 28th floor. The showers roses/heads could do with some maintenance aswell as the bathroom door lock, as it kept jamming up. The washing machine could do with an inside clean/sanitation too. The furniture was uncomfortable for any R&R time on it 😕...quite hard, and there was a variety to choose from. Our designated underground carpark that was included for the 7days, had been claimed by several other vehicles by the 2nd day. (I did make calls) We ended up parking on the roadside outside everytime for the rest of our family's holiday. Still overall a nice spaced out apartment, lucky it has views to die for.
Stayed 7 nights in Jun 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment, overall excellent Kitchen items very basic, maybe some additional items in the kitchen like detergent, salad bowls and serving spoons etc. would be good
Stayed 3 nights in Apr 2023