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Victoria Garden Hotel

3.5 star property
Hotel with free parking, near KOMTAR

Choose dates to view prices

Photo gallery for Victoria Garden Hotel

Restaurant
Exterior
Hallway
Reception
Premier King Room | Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
280 Lebuh Victoria, George Town, Pulau Pinang, 10300
  • Place, Raja Tun Uda Ferry Terminal
    ‪2 min walk‬
  • Place, Pinang Peranakan Mansion
    ‪3 min walk‬
  • Place, KOMTAR
    ‪19 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | Minibar, in-room safe, desk, laptop workspace

Deluxe King

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

Premier King Room | Minibar, in-room safe, desk, laptop workspace

Premier King Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Super Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Super Twin

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Hollywood Twin

Hollywood Twin | Minibar, in-room safe, desk, laptop workspace

Hollywood Twin

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premier Twin Room

Minibar, in-room safe, desk, laptop workspace

Premier Twin Room

  • Sleeps 2

View all photos for Hollywood King

Minibar, in-room safe, desk, laptop workspace

Hollywood King

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Super King

Deluxe Super King | Minibar, in-room safe, desk, laptop workspace

Deluxe Super King

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Twin Room

Premier Twin Room | Minibar, in-room safe, desk, laptop workspace

Premier Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Courtyard Room

Courtyard Room | City view

Courtyard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Hollywood Twin Room (joined bed)

Minibar, in-room safe, desk, laptop workspace

Hollywood Twin Room (joined bed)

  • Sleeps 2

View all photos for Premier King Room

Minibar, in-room safe, desk, laptop workspace

Premier King Room

  • Sleeps 2

View all photos for Deluxe Super Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Super Twin

  • Sleeps 2

View all photos for Deluxe Super King

Minibar, in-room safe, desk, laptop workspace

Deluxe Super King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Hollywood King

Minibar, in-room safe, desk, laptop workspace

Hollywood King

  • Sleeps 2

View all photos for Courtyard King Room

Minibar, in-room safe, desk, laptop workspace

Courtyard King Room

  • Sleeps 2

View all photos for Superior King Room

Minibar, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 2

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About the neighborhood

George Town

Located in Downtown George Town within a mile (2 km) of KOMTAR, Victoria Garden Hotel is within a few miles (5 km) of other popular sights such as Gurney Drive. This 80-room, 3.5-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Raja Tun Uda Ferry Terminal - 2 min walk - 0.1 miles
  • Pinang Peranakan Mansion - 3 min walk - 0.2 miles
  • Padang Kota Lama - 9 min walk - 0.5 miles
  • Swettenham Pier Cruise Terminal - 9 min walk - 0.5 miles
  • KOMTAR - 19 min walk - 1.0 mile

Getting around

  • Penang Sentral - 29 min drive
  • Penang Intl. Airport (PEN) - 27 min drive

Restaurants

  • ‪Astaka Jetty - ‬1 min walk
  • ‪1.618 Roastery - ‬2 min walk
  • ‪Azeem Cafe - ‬1 min walk
  • ‪Fuku Eatery & Dessert - ‬3 min walk
  • ‪Boston - ‬1 min walk

About this property

Victoria Garden Hotel

Hotel with free parking, near KOMTAR
At Victoria Garden Hotel, guests have access to a rooftop terrace, free WiFi in public areas, and a terrace. You can take advantage of free parking, along with a bus station shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Minibars, coffee makers, and safes are also standard.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Bus station shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily on-the-go breakfast available 7:30 AM to 10:00 AM for a fee: MYR 35 to 45 for adults and MYR 25 to 35 for children
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 50.0 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • Service fee: MYR 2 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately MYR 35 to 45 for adults, and MYR 25 to 35 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Victoria Garden Hotel George Town
Victoria Garden George Town
Victoria Garden
Victoria Garden Hotel Hotel
Victoria Garden Hotel George Town
Victoria Garden Hotel Hotel George Town

Frequently asked questions

Are free cancellation options available at Victoria Garden Hotel?

Victoria Garden Hotel provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see close to Victoria Garden Hotel?

This hotel is situated in Downtown George Town, just steps from Raja Tun Uda Ferry Terminal and Pinang Peranakan Mansion, and within a short walk of Swettenham Pier Cruise Terminal. You'll also find KOMTAR and Gurney Drive within a short drive.

Is parking available on site at Victoria Garden Hotel?

Yes, self parking is offered for free at the hotel.

Does Victoria Garden Hotel include a casino at the property?

No, Victoria Garden Hotel doesn't have a casino.

Will I find an indoor pool at Victoria Garden Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Victoria Garden Hotel?

Couples staying at this hotel will appreciate amenities like a minibar and slippers as well as a restaurant.

Does Victoria Garden Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Victoria Garden Hotel have a restaurant that serves breakfast?

Yes, Victoria Garden Hotel serves to-go breakfast each morning for a surcharge from its restaurant.

Will Victoria Garden Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Victoria Garden Hotel.

Does Victoria Garden Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Victoria Garden Hotel?

The closest major airport to Victoria Garden Hotel is Penang Intl. Airport (PEN), which is 11.3 mi away (27 minutes by car).

Are there rooms with balconies at Victoria Garden Hotel?

No, there aren't any guestrooms with balconies at Victoria Garden Hotel.

Victoria Garden Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 202 reviews
Rating 8 - Good. 58 out of 202 reviews
Rating 6 - Okay. 20 out of 202 reviews
Rating 4 - Poor. 5 out of 202 reviews
Rating 2 - Terrible. 5 out of 202 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Elsa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendly staff and comfy bed
Stayed 3 nights in Oct 2025

8/10 Good

Joseph, Toronto

Stayed 4 nights in Oct 2025

10/10 Excellent

Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is excellent just one road away from Penang ferry terminal and from there to go around town just walking distance
Stayed 2 nights in Oct 2025

6/10 Okay

Vicky

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

ankit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located just a 3-4 min walk from the ferry terminal. Close to all amenities and walking distance to tourist spots in old George Town.
Stayed 5 nights in Oct 2025

8/10 Good

Vu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is nice and convenient to walk to places. I like the cleanness of the room. However, the daily breakfast seems to have the left over/same foods during my stay (pls watch thoroughly the tea/coffee mugs too). Overall i enjoyed my few nights stay.
Stayed 3 nights in Sep 2025

6/10 Okay

Jack

Stayed 1 night in Sep 2025

8/10 Good

Flora

Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the ferry and lits of shopping abd restaurants
Stayed 2 nights in Sep 2025

8/10 Good

Sheldon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is good.
Stayed 1 night in Aug 2025

10/10 Excellent

Olivia

Stayed 1 night in Aug 2025

4/10 Poor

Angus

Traveled with family
Disliked: Cleanliness, amenities
Cleanliness of hotel rooms is below par. There were ants on the bed and around the bedside table which was really terrible. Staff arranged another room for stay though but not good experience in general. No late checkout could be entertained as well.
Stayed 2 nights in Aug 2025

8/10 Good

Peter Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, functional hotel
Stayed 1 night in Aug 2025

2/10 Terrible

Peter, Carrum Downs

Stayed 2 nights in Jul 2025

8/10 Good

Hyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

깨끗하고 멋진 위치의 호텔

조지타운의 가장자리에 위치했지만 너무 번잡하거나 시끄럽지 않은 환경이 너무 좋았고, 유네스코 등록 스트리트아트에 접근하기도 좋았다. 직원들은 친절했고, 방은 기대보다 훨씬 깨끗하고, 수돗물 상태도 좋았다. 조식의 다양성은 낮았지만 전반적으로 가성비 최고의 호텔 중 하나라고 평가된다.
Stayed 5 nights in Jul 2025

10/10 Excellent

Tenia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location - very walkable area.
Stayed 4 nights in Jun 2025

6/10 Okay

fernny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property itself is great but what I didn’t like was taking a print copy of my identity documents to keep and share to the head office to verify that I’m a Malaysian resident. This can be easily confirmed by viewing my identity at the front desk. Headquarters should review their privacy collection policies. Furthermore, there weren’t enough hotel key cards and were only given 1 per room, which were told that the next day we could try again to get an extra card. There’s a policy if we lost the key cards, it’s RM50 each fine.
Stayed 3 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely place.

Very enjoyable in the heart of Georgetown so easy walking around in the evenings. Staff were helpful, offered a packed breakfast for us on our early departure. Thanks so much.
Stayed 1 night in May 2025

6/10 Okay

Paul

Stayed 3 nights in Mar 2025

10/10 Excellent

Firozali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THAT THEY CHARGED FOR A BOTTLE OF WATER OVER TWO BOTTLES ALLOWED
Stayed 2 nights in Feb 2025

2/10 Terrible

Tetsuro, Singapore

As per hotel staff at the reception, even though they received e-mail from Expedia to let them know about my reservation, my name was not found in their system. Thus, I was rejected to stay. In addition, I have not received any information about refunding.
Stayed 1 night in Mar 2025

10/10 Excellent

katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wait staff and chef in the breakfast area were attentive and went above the call of duty. Would stay here again and would recommend to others.
Stayed 7 nights in Mar 2025

10/10 Excellent

Yan Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

All was great, period.
Stayed 3 nights in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Wonderful stay here, a real gem in the middle of Georgetown. Everything is within walking distances and the hotel is well located. Breakfast was great. Room was comfortable with a lovely bathroom area. Would recommend to all.
Stayed 2 nights in Jan 2025

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