Jazz Hotel Penang

3.5 star property
Family-friendly hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Jazz Hotel Penang

Outdoor pool, pool umbrellas, sun loungers
Lounge
Premium bedding, minibar, in-room safe, desk
Reception
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Bar
  • Parking available
  • Gym

Explore the area

Map
No 1, Jalan Seri Tanjung Pinang 1, Tanjung Tokong, George Town, Penang, 10470
  • Straits Quay Mall
    ‪5 min walk‬
  • Gurney Drive
    ‪3 min drive‬
  • Gurney Plaza
    ‪4 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪39 min drive‬

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Room options

Superior Room, 1 King Bed, Non Smoking, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Basic Quadruple Room

  • Sleeps 5
  • 2 King Beds OR 1 Twin Bed

Deluxe Twin Room

  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

Premier Twin Room

  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

Premier Double Room

  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Executive Room

  • Sleeps 2
  • 1 King Bed

Comfort Quadruple Room

  • Sleeps 5
  • 2 Twin Beds OR 1 King Bed

Deluxe Double Room

  • Sea view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Jazz Suite King

  • Sleeps 4
  • 2 King Beds

Deluxe twin Room

  • Sleeps 2
  • 2 Twin Beds

Premier twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe king Room

  • Sleeps 2
  • 1 King Bed

Jazz Suite Twin

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Premier king Room

  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 2
  • 1 King Bed

Executive Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

George Town

Jazz Hotel Penang is a short stroll from Straits Quay Mall and Penang Avatar Secret Garden. This 255-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Straits Quay Mall - 5 min walk - 0.3 miles
  • Penang Avatar Secret Garden - 11 min walk - 0.6 miles
  • Gurney Drive - 3 min drive - 1.7 miles
  • Gurney Plaza - 4 min drive - 2.1 miles
  • KOMTAR - 8 min drive - 4.6 miles

Getting around

  • Penang Sentral - 41 min drive
  • Penang Intl. Airport (PEN) - 39 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Zus Coffee - ‬8 min walk
  • ‪Love A Loaf Bakery & Cafe - ‬6 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬7 min walk
  • ‪Jazz Feast - ‬2 min walk

About this property

Jazz Hotel Penang

Family-friendly hotel with a fitness center and a 24-hour front desk
Jazz Hotel Penang features an outdoor pool, a children's pool, and a gym. Self parking is offered for MYR 10 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, a business center, and laundry facilities.
49-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and safes are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Languages

Chinese (Mandarin), English, Malay

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 10 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MYR 50 for adults and MYR 28 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jazz Feast
  • Kitano @ Jazz
  • String and Sax

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 30 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for MYR 110 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 100.00 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MYR 50 for adults and MYR 28 for children
  • Self parking fee: MYR 10 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 110 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Property is also known as

Jazz Hotel Penang Tanjung Bungah
Jazz Penang
Jazz Hotel Penang George Town
Jazz Penang George Town
Jazz Hotel Penang Hotel
Jazz Hotel Penang George Town
Jazz Hotel Penang Hotel George Town

Frequently asked questions

What is there to do around Jazz Hotel Penang?

This hotel is located in George Town, a short 5-minute walk from Straits Quay Mall and also 11 minutes on foot from Penang Avatar Secret Garden. You'll also find Gurney Drive and Gurney Plaza within a short drive.

How much does it cost to stay at Jazz Hotel Penang?

As of May 21, 2025, prices found for a 1-night stay for 2 adults at Jazz Hotel Penang on May 30, 2025 start from $94.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Jazz Hotel Penang?

Yes, parking is offered for MYR 10 per day.

Does Jazz Hotel Penang include a casino?

No, Jazz Hotel Penang doesn't have a casino.

Is there an indoor pool at Jazz Hotel Penang?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Jazz Hotel Penang a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Jazz Hotel Penang have a hot tub?

No, there isn't a spa tub at this hotel.

Does Jazz Hotel Penang feature a restaurant that includes a breakfast menu?

Yes, Jazz Hotel Penang serves a cooked-to-order breakfast for a surcharge each morning at Jazz Feast.

Does Jazz Hotel Penang allow pets to stay for free?

No, pets aren't allowed at Jazz Hotel Penang.

Does Jazz Hotel Penang have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Jazz Hotel Penang?

The closest major airport to Jazz Hotel Penang is Penang Intl. Airport (PEN), which is 14.1 mi away (39 minutes by car).

Are there rooms with balconies that I can book at Jazz Hotel Penang?

No, there aren't any guestrooms with balconies at Jazz Hotel Penang.

Does Jazz Hotel Penang have a wedding venue on site?

There are wedding services available at Jazz Hotel Penang if that's in your vacation plans.

Jazz Hotel Penang Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 68 out of 124 reviews
Rating 8 - Good. 39 out of 124 reviews
Rating 6 - Okay. 14 out of 124 reviews
Rating 4 - Poor. 1 out of 124 reviews
Rating 2 - Terrible. 2 out of 124 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

siew mee

Traveled with family
Liked: Cleanliness, staff & service, amenities
My bath towels smell so so badly
Stayed 2 nights in May 2025

10/10 Excellent

FITZROY

Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel!

A great hotel! Friendly and welcoming staff, excellent facilities including rooftop pool and gym. Breakfast was very varied and plenty of it! It was great location for us just 4 minutes from the beach and some decent walks along the sea. Grab cabs were frequent and regular for the trips into George Town old district and very reasonable! I would stay there again and recommend it!
Stayed 5 nights in Feb 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service, room comfort

Good Overall

The best part of the hotel is their lobby. The room was peaceful and quiet but the bathroom water flooded the bathroom when the water was let out. Their lobby and reception staff were extremely helpful and kind.
Stayed 4 nights in Jan 2025

8/10 Good

Kin Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Good product & service. Cool vibes all round.
Stayed 2 nights in Sep 2024

6/10 Okay

che on

Stayed 4 nights in May 2024

10/10 Excellent

Harry, Fredericksburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attractive high rise with a great view of the sea. Very safe area, close to a marina with many dining options
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in a great location with very attentive staff. Highly recommended
Stayed 1 night in Jan 2024

8/10 Good

Gina

Stayed 1 night in Jan 2024

10/10 Excellent

Mian Mohsin, Lahore

Stayed 1 night in Nov 2023

8/10 Good

Adnan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location & nice view
Stayed 2 nights in Sep 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location across the street from mall with large food court, pharmacy, shops, etc. Also easy walking to waterfront and Straits Quay marina, food and shops. The hotel offered a very good breakfast buffet and made to order omelets and other offerings.
Stayed 2 nights in Apr 2023

8/10 Good

Chi

Liked: Cleanliness, staff & service
Nice and kind staff, clean but gym needs air conditioning
Stayed 4 nights in Apr 2023

10/10 Excellent

Kent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean. Staff are friendly, helpful.
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveler

Stayed 6 nights in Mar 2020

6/10 Okay

IAN

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Returning Guests Not given Due Recognition

We are Returning Guests and return on an almost monthly basis. My Wife was really upset when we were not given our usual room, but instead were given a room facing a block of flats (Therefore Compromising our Privacy) even though I had paid for a Suite Room. We had had a bad experience at such a room, so my wife was pretty unhappy! The Duty Manager then acted like he was doing us the biggest favour hen he gave us a same type of room we usually paid for, but charged us MYR 100 per night. Shameful treatment for returning guests! I was also denied a later checkout and they wanted to charge me again for this, so I just checked out at 9 30 a.m.instead of the requested 2 p/m/ which caused me and my Wife much Inconvenience. Not so happy with them this time...
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Jazz hotel is spacious and it's fairly new! It comes w bathtub! However, tbe location wasn't fantastic as it require 15mim drive to Georgetown and there's nothing nearby except for a super old mall just opposite. Jazz hotel itself has pharmacy and happy mart which makes things convenient for us to get our necessities. Housekeeping wasn't with standard. Some days they change towel for you, some days they don't. They don't even replace toilet rolls! We have to ask for it.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD AND ENJOY WE WILL BACK AGAIN , GOOD GOOD GOOD
Stayed 3 nights in Jan 2020

8/10 Good

Mustafa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ,clean and comfortable, No wide variety of food.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is new, clean, simple. Convenient to supermarket tesco. Foods not fresh, a few of us had diarrhea. Swimming pool water needs regular cleaning. My body itch after the swim. overall is good and only it is away from town.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking for hotel guests in first few floor
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staffs are friendly and good service. 👍 However, the phone in the room is not functioning and I can’t make call to the receptions or housekeeping when I need something. Also, hotel should provide more tv programmes / channels for us to staying in the hotel for few nights.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Overall pleasant stay, but breakfast spread do not impress me.
Stayed 1 night in Dec 2019