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Old Penang Heritage Inn

2.0 star property

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Photo gallery for Old Penang Heritage Inn

Front of property
A bedroom with a bed, a wardrobe, a window with curtains, and a door.
Lobby
Interior
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
18-30, Jalan Trang, George Town, Penang, 10150
  • Place, KOMTAR
    ‪2 min walk‬
  • Place, 1st Avenue Mall
    ‪5 min walk‬
  • Place, Chit Tiau Lor Ban San
    ‪7 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Double Room With Attached Bathroom (DACT)

A bedroom with a bed, a desk, a wardrobe, and an air conditioning unit.

Double Room With Attached Bathroom (DACT)

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room with Shared Bathroom (DAC)

A single bed with a black headboard, white bedding, a window with beige curtains, and an air conditioning unit on the wall.

Double Room with Shared Bathroom (DAC)

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room with Attached Bathroom (FML)

A room with two beds, a wardrobe, a window with curtains, and a door.

Family Room with Attached Bathroom (FML)

  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Single Room with Shared Bathroom (SR)

Single Room with Shared Bathroom (SR) | Iron/ironing board, free WiFi, bed sheets

Single Room with Shared Bathroom (SR)

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, Shared Bathroom

A small, single-bed room with a dark headboard, white bedding, and a mirror on the wall.

Standard Room, Shared Bathroom

  • 97 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room, Shared Bathroom

A hotel room with two single beds, a dark headboard, and a green carpet.

Triple Room, Shared Bathroom

  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

George Town

Located in Downtown George Town, Old Penang Heritage Inn is adjacent to KOMTAR with other popular attractions like Gurney Drive within a couple of miles (3 km). Each of the 45 rooms at this hotel includes a microwave, a coffee maker, and a TV.

What's nearby

  • KOMTAR - 2 min walk - 0.1 miles
  • 1st Avenue Mall - 5 min walk - 0.3 miles
  • Chit Tiau Lor Ban San - 7 min walk - 0.4 miles
  • Pasar Chowrasta - 9 min walk - 0.5 miles
  • Georgetown UNESCO Historic Site - 14 min walk - 0.8 miles

Getting around

  • Penang Sentral - 27 min drive
  • Penang Intl. Airport (PEN) - 25 min drive

Restaurants

  • ‪Lé 楽 - ‬2 min walk
  • ‪Gama Hawker Stalls - ‬1 min walk
  • ‪Tropical Coconut Cafe - ‬2 min walk
  • ‪Good Friends Never Bojio - ‬2 min walk
  • ‪Horangi Korean Kitchen - ‬2 min walk

About this property

Old Penang Heritage Inn

Old Penang Heritage Inn features free WiFi in public areas and a vending machine. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage.
Guests can expect to find free WiFi and TVs with cable channels. Microwaves, coffee makers, and free toiletries are other standard amenities.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Shared kitchen access

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 50 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Old Penang Hotel Trang Road George Town
Old Penang Hotel Trang Road
Old Penang Trang Road
Old Penang Hotel Trang Road
Old Penang Heritage Inn Hotel
Old Penang Hotel (Trang Road)
Old Penang Heritage Inn George Town
Old Penang Heritage Inn Hotel George Town

Frequently asked questions

Are free cancellation options available at Old Penang Heritage Inn?

Old Penang Heritage Inn provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What's there to do near Old Penang Heritage Inn?

This hotel is situated in Downtown George Town, just steps from KOMTAR and Hin Bus Depot Art Centre, and within a short walk of 1st Avenue Mall. You'll also find Gurney Drive and Gurney Plaza within a short drive.

Is there parking available at Old Penang Heritage Inn?

No, this hotel doesn't offer parking.

Does Old Penang Heritage Inn include a casino on the premises?

No, Old Penang Heritage Inn doesn't have a casino.

Is there an indoor pool at Old Penang Heritage Inn?

No, there is no indoor pool at this hotel.

Are there hot tubs at Old Penang Heritage Inn?

No, there isn't a spa tub at this hotel.

Does Old Penang Heritage Inn feature a restaurant that includes a breakfast menu?

No, Old Penang Heritage Inn doesn't have a restaurant that serves breakfast.

Does Old Penang Heritage Inn allow pets to stay for free?

No, pets and service animals aren't allowed at Old Penang Heritage Inn.

Are there connecting rooms at Old Penang Heritage Inn?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Old Penang Heritage Inn?

The closest major airport to Old Penang Heritage Inn is Penang Intl. Airport (PEN), which is 10.8 mi away (25 minutes by car).

Are there rooms with balconies at Old Penang Heritage Inn?

No, you won't find guestrooms with balconies at Old Penang Heritage Inn.

Old Penang Heritage Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 33 reviews
Rating 8 - Good. 14 out of 33 reviews
Rating 6 - Okay. 7 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 2 out of 33 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Syazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building concept! plus fit for solo traveller.
Stayed 2 nights in Sep 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Location and you get what you paid

Location is great. TV not working. Bathroom smells bad.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Mahinderpall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Bathroom shower broken
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Cido

Liked: Staff & service
My 2nd visit due to the strategic location.
Stayed 2 nights in Nov 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องสกปรกและเหม็น แอร์ไม่เย็น พนักงานพูดจ้าไม่ดี ไม่มีการทำความสะอาดระหว่างวัน Very bad
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap but worth to stay. Just beware to park outside the hotel. Next day maybe you'll be summon by MBPP. Buy parking coupon or park at parking area before hotel.
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean at allllll, sooooooo dirty, and soooo nasty
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al property is convenient and good. As mention like the name Old Penang Hotel, the environment quite old but i love it. The only problem is iron also too old with protruding wire. May be dangerous if got electric shock. Attached toilet is good & clean but the shower holder is broke. So have to hold the shower head while taking bath. No mirror in the toilet but got one outside the toilet with sink.
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

Cido

Liked: Staff & service
Good location, walking distance to food and a shopping mall. Internal furnishing are not in the best condition but can't complain for the price charged.
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
All property is convenient and good. As mention like the name Old Penang Hotel, the environment quite old but i love it. The only problem is iron is also too old with protruding wire. Its dangerous and may got electric shock if touch skin. Attached toilet is ok and clean but the shower holder is broke. So the need to hold the shower head while taking bath. No mirror in toilet but got one with sink outside toilet.
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

Lucy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Comfy but filthy

We're backpacking around the world so we have stayed in sorts of places but this has to be the most neglected with regards to cleanliness. The bed sheets were stained and had what looked like cigarette burns in them, and the was alot of someone elses hair on the bed. After we got our sleep sheets out and own pillows cases on... the bed itself was comfy. Wifi & TV didn't work in the room (not the end of the world) The most disappointing part was that we paid extra to have private bathroom and it was disgusting. I had to really scrub the walls sink and toilet seat clean. (The falls were clean) super neglected. The plus side was that there were tiles loose in the ceiling that let in some natural light..
Stayed 2 nights in May 2019
Verified

6/10 Okay

Abd Rahinin

Location Nearby Komtar..

Location nearby Komtar. So easy to go anywhere because there is bus station. To penang hill/airport. Hotel condition is average. Old. Just to sleep then its okay.
Stayed 2 nights in May 2019
Verified

4/10 Poor

Liew

Disliked: Cleanliness, staff & service

Disappointed hotel stay

1.) I didn't know that the room I had booked with shared bathroom. When I want to change room with bathroom, the staff told me that she did not know to change room. After she just playing with her HP, just ignored me. 2.) There is just a power point which was occupied by the TV, I went to request the socket from the staff, she just told me that she also do not have. 3.) She also gave me the wrong TV remote control, so I have to manually change the TV channels. 4.) The room is hot and dirty, there are a lots of ants and mosquito. They also do not clean the room daily basic. 5.) The horrible case is the bath room and toilet do not have any hanger and toiletries, I have to took your own one n put the clothes and toiletries on small triangle holder. May be they expect the customer go to bathroom with the naked body !
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Jue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathrooms are large, beautiful and spacious. Extra mattress charge is very expensive and unreasonable. Should be priced in RM 10.00 - RM 20.00
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school hotel remembering old moments.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

WillardMacMuff

Disliked: Property conditions & facilities
The hotel was ok enough considering the advertised price. My biggest problem is that there was a surprise 10 ringot per night tax fee when I got there. Normally that wouldn't be more than an annoyance, but we got in late and all the money changers were closed. So not only was their extra fees that had to be paid on arrival, thus the advertised price was incorrect, but I also didn't have any of the right currency so I had to argue and beg to accept Thai baht just to get my key. They did finally, but the taxes should have been included in my original payment, not surprised at me when I got there. Otherwise, it was ok. Basically what you would expect from a cheap hotel.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice if you don't require 5 star amenities

I needed a place to overnight in Penang ... I arrived around midnight for a 9 am meeting the next day, after which I would leave Penang. Service was very friendly and helpful. I was assured the front desk would be open, even though the hotel was really a guest house. My room was large, clean, comfortable and cool. Bathroom facilities were shared, which was all right with me. Although the hotel is located in the CBD, I found food at midnight, after walking 10 minutes. The next day, I was able to make my own coffee in the hotel pantry. Staff was helpful taking care of my luggage when I left for my meeting. Amenities are only adequate but, given the low price charged, this hotel is a great choice.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old, inexpensive,and basic place close to the main bus station (Komtar) and 15minutes by foot to the center of Georgetown’s tourist disctrict. They only accept cash payment.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Thivaandran Nair

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel, good location, bad service

My stay was from 29-30th December 2018. The hotel was comfortable and the location was really good. The only issues I’ve encountered are as below: 1) Cleanliness Room is clean but there happened to be a few worms in the bathroom. Wasn’t really an issue as I went there with my friends. May not be suitable for a family though especially if little kids are around. 2) Service This was exceptionally bad. We arrived at the hotel at 2.10pm, 10 minutes past the check in time. The receptionist told us to wait and we had to wait for a few minutes as we watched her do some administrative work. This could have been done after we were checked in as well. Next, she was very rude to us, as well as to other customers. She spoke in a very muffled voice, when I politely asked her that I couldn’t understand her, she raised her voice as if shouting at us. When other customers who haven’t booked came into the hotel and asked for room rates, she didn’t even look at them but just pointed to the flyer on the table which showed the room rates. When we have checked into the room, the air conditioning remote was not working, so I went back to the reception and told her about this. She raised her voice and told me that I didn't know how to turn on the air conditioner. I told her to show me how to do it then. She followed me into the room, tried to turn it on, then left without saying a word when she realised it wasn't working. I had to go back to the reception in order to get a new remote.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Norhanisah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

It was a pleasant stay.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Verified

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Stayed 1 night in Aug 2019