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Tien Hotel

2.5 star property

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Photo gallery for Tien Hotel

Exterior
Charming King | Bathroom | Shower, free toiletries, hair dryer, bathrobes
Exterior
Interior
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
348, Lebuh Chulia, George Town, George Town, Penang, 10200
  • Place, Georgetown UNESCO Historic Site
    ‪2 min walk‬
  • Place, Pinang Peranakan Mansion
    ‪9 min walk‬
  • Place, Padang Kota Lama
    ‪9 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Cozy Queen

Cozy Queen | In-room safe, free WiFi, bed sheets

Cozy Queen

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Charming King

Charming King | In-room safe, free WiFi, bed sheets

Charming King

  • City view
  • 204 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Cozy Queen

In-room safe, free WiFi, bed sheets

Cozy Queen

  • Sleeps 2
  • Free WiFi

View all photos for Charming King

In-room safe, free WiFi, bed sheets

Charming King

  • Sleeps 2
  • Free WiFi

View all photos for Courtyard Suite

Courtyard Suite | In-room safe, free WiFi, bed sheets

Courtyard Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Charming King Room

In-room safe, free WiFi, bed sheets

Charming King Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

George Town

Located in Downtown George Town, Tien Hotel is a leisurely stroll from popular sights such as Pinang Peranakan Mansion and Leong San Tong Khoo Kongsi. This 12-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a terrace.

What's nearby

  • Georgetown UNESCO Historic Site - 2 min walk - 0.1 miles
  • Pinang Peranakan Mansion - 9 min walk - 0.5 miles
  • Padang Kota Lama - 9 min walk - 0.5 miles
  • Fort Cornwallis - 10 min walk - 0.6 miles
  • KOMTAR - 14 min walk - 0.8 miles

Getting around

  • Penang Sentral - 31 min drive
  • Penang Intl. Airport (PEN) - 30 min drive

Restaurants

  • ‪Senses Coffee - ‬1 min walk
  • ‪Kuih Nyonya Moh Teng Pheow - ‬1 min walk
  • ‪Old Trafford Burger - ‬1 min walk
  • ‪The Pokok - ‬1 min walk
  • ‪Yeng Keng Café & Bar - ‬1 min walk

About this property

Tien Hotel

Tien Hotel features an outdoor pool, free WiFi in public areas, and microwave in a common area. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a refrigerator in a common area and a terrace.
Guests can expect free WiFi and 40-inch Smart TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Safes are also standard.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Daily local cuisine breakfast for a fee
Le Dream Boutique Hotel
Downtown George Town
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 1,001 reviews
$34 nightly
The price is $41
Jun 21 - Jun 22
Total with taxes and fees
Le Dream Boutique Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: MYR 50.00

Special check-in instructions

The check-in location differs from the property location; go to: [Chulia Mansion Georgetown, 413, Lbh Chulia, George Town, 10200 G]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 9 2026 to June 30 2027 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 200.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: MYR 50.00

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Tien Hotel George Town
Tien George Town
Tien Hotel Hotel
Tien Hotel George Town
Tien Hotel Hotel George Town

Frequently asked questions

What can I see close to Tien Hotel?

This hotel is situated in Downtown George Town, just steps from Georgetown UNESCO Historic Site and Cheong Fatt Tze Mansion, and within a short walk of Armenian Street. You'll also find KOMTAR and Gurney Drive within a short drive.

Will I be able to park at Tien Hotel?

No, there isn't parking at this hotel.

Does Tien Hotel feature a casino at the property?

No, Tien Hotel doesn't have a casino.

Will I find an indoor pool at Tien Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Note though that pool facilities will be unavailable from March 9 2026 until June 30 2027 (subject to change).

Is Tien Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a smart TV and bathrobes as well as an outdoor pool.

Are there hot tubs at Tien Hotel?

No, this hotel doesn't have a spa tub.

Does Tien Hotel have a restaurant with a breakfast menu?

No, Tien Hotel doesn't have a restaurant that serves breakfast.

Will Tien Hotel allow pets to stay free of charge?

No, pets aren't allowed at Tien Hotel.

Are there connecting rooms at Tien Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Tien Hotel?

The closest major airport to Tien Hotel is Penang Intl. Airport (PEN), which is 11.3 mi away (30 minutes by car).

Can I book a room with a balcony at Tien Hotel?

No, there aren't any guestrooms with balconies at Tien Hotel.

Tien Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 63 out of 113 reviews
Rating 8 - Good. 37 out of 113 reviews
Rating 6 - Okay. 9 out of 113 reviews
Rating 4 - Poor. 1 out of 113 reviews
Rating 2 - Terrible. 3 out of 113 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Albert

Liked: Cleanliness, amenities, property conditions & facilities
Great location and room is clean.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jiayang

Liked: Cleanliness, staff & service, amenities
Clean and comfortable
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Yue

Disliked: Amenities, property conditions & facilities
Good price for just one night
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Room was decent and clean. Location is good for sightseeing and eating. They only have one person at the front desk one shift a day. If you arrive early or late no one is there to check you in. If you have a problem or lose your room card same thing.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Tien Hotel

Good location and many cafes and coffeeshops nearby.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Good location.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and this was a great place to stay and in a great location. I will defiantly stay again next time I'm in Penang.
Stayed 4 nights in Oct 2022
Verified

8/10 Good

Oi Chai

Liked: Cleanliness, staff & service, property conditions & facilities
good location
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Taryna

Liked: Cleanliness, staff & service, property conditions & facilities
Cute little hotel, really clean, and welcoming staff. Situated in a good location. The only downside was it was quite noisy on the street at night. I would definitely recommend staying!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Very nice staff
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible location at the heart of George Town. The room is comfortable and clean. The staff are efficient and the hotel itself has some really nice communal spaces. Only downside is that it can be a bit noisy at night but we got used to it after the first night.
Stayed 4 nights in Jan 2024
Verified

6/10 Okay

Suen

Lebuh Chulia, convenient location and bus transport, near to the night street stalls and eateries, adjacent lively bar area but a bit noisy at times after midnight.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

konstantinos

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

The suite room was big, comfortable, and spacious. The location is great as well. Only hiccups were during check in. That could have been smoother but seemed like they were training.
Stayed 3 nights in Nov 2024
Verified

2/10 Terrible

Jaswinder

Disliked: Amenities
Never stay here
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Damon

Courtyard Suite. Good sized room. Hotel close to bars, restaurants and street food. Has a kitchen area but nothing really to cook with. Unfortunately noisy building work all day from next door restaurant.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Reza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room. Nice and spacious. Free bath bomb provided. Room was not soundproof so we could hear loud music from the area
Stayed 2 nights in May 2024
Verified

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifil interior of the building. Just like the pictures. Spacious, lovely. Deep soak bath was a delight. Didnt get any sleep the 4 nights I was there. Midnight parades, 3am road works, bars and clubs all weekend. And just as noisey during the day..
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Worked out fine
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Christine

We found this hotel to have charm but the street noise, lack of bathroom door and mediocre cleanliness out weighed the charm. We also booked because we wanted to have a pool to cool off in after seeing the sites but the actual pool size was much smaller than what the photo looked like on line. For the money I think there are better options.
Stayed 1 night in Feb 2024
Verified

8/10 Good

douglas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
yes
Stayed 1 night in Apr 2023
Verified

8/10 Good

dom

Liked: Property conditions & facilities
Unassuming entrance once inside Large new stylish rooms with bath and monsoon shower. In room safe. No refrigerator or tea/coffee. Wifi bit sporadic. TV didn’t work. Good location near bars and restaurants although parts of Chulia St resemble now resemble Kuta. Room fronted onto street and despite double glazing was loud until the wee hours
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Fong Choh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not have proper lobby at ground level, the reception is at 3rd floor, unfriendly to elderly as need to climb by staircase.
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

Great location, but noisy & bad WiFi

Tien is well located just on Chula street, very close to nice restaurant, cafes and sights. Unfortunately it is a quite loud neighborhood and the windows & walls just let any noise come through. Therefore you’ll hear the bar music & people until 2 am. Ok for one night or two but not relaxing at all. Room was clean & well decorated. The bathroom lacked some shelves and moreover there was no bathroom door - only a curtain. Service was OK but WiFi was extremely bad. It was impossible to have a WiFi call and even sending pictures / writing emails took ages.
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Dharul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1) Booked a suite room - defective aircond and apparently many ppl have complained before. 2) staff came back to room to give us second access card, didn’t even knock the door just tagged and open the door. 3) shoes are to be removed, but they make us walk barefoot through dirty areas to the suite room. 4) night staff tried to short change us by charging additional tourist tax of rm 24 although he knows we are locals. We took refund the next morning from the morning staff and only paid rm2. 5) ID of this place is nice but definitely need to improvise on maintenance.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Quang

Liked: Cleanliness, staff & service, amenities
Het kamer was lekker ruim. Maar sommige dingen waren kapot of erg vies. Dat is wel een minpunt. De personelen waren erg vriendelijk. De locatie is top. Loopafstand naar cafes/restaurants/avondmarkt. Je moet wel de koelkast delen met de andere gasten
Stayed 4 nights in Sep 2025