Hotel NEO+ Penang by ASTON

3.5 star property
Hotel with free parking, steps from Hin Bus Depot Art Centre

Choose dates to view prices

Photo gallery for Hotel NEO+ Penang by ASTON

Outdoor pool
View from room
Exterior
Cafe
Sundeck

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

View in a map
68 Jalan Gurdwara, George Town, Penang, 10300
  • Place, KOMTAR
    ‪2 min walk‬
  • Place, Chit Tiau Lor Ban San
    ‪7 min walk‬
  • Place, Gurney Drive
    ‪4 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

Deluxe Room

8.8 out of 10
Excellent
(6 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Double

9.2 out of 10
Wonderful
(7 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Twin

9.2 out of 10
Wonderful
(7 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Family Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

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About the neighborhood

George Town

Located in Downtown George Town, Hotel NEO+ Penang by ASTON is next to popular attractions like Hin Bus Depot Art Centre and KOMTAR. This 196-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • KOMTAR - 2 min walk - 0.1 miles
  • Chit Tiau Lor Ban San - 7 min walk - 0.4 miles
  • Swettenham Pier Cruise Terminal - 3 min drive - 1.7 miles
  • Gurney Drive - 4 min drive - 1.9 miles
  • Gurney Plaza - 5 min drive - 2.6 miles

Getting around

  • Penang Sentral - 26 min drive
  • Penang Intl. Airport (PEN) - 24 min drive

Restaurants

  • ‪Drunken Gelato - ‬1 min walk
  • ‪Starbright Coffee - ‬2 min walk
  • ‪Gama Hawker Stalls - ‬2 min walk
  • ‪Sweetbar Cafe - ‬1 min walk
  • ‪Art & Soul Café - ‬1 min walk

About this property

Hotel NEO+ Penang by ASTON

Hotel with free parking, steps from Hin Bus Depot Art Centre
At Hotel NEO+ Penang by ASTON, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage. Additional amenities include a meeting room, laundry facilities, and a banquet hall.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Minibars, coffee makers, and safes are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 31.80 for adults and MYR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Art and Soul Cafe
  • Lemongrass

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for MYR 90.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 31.80 for adults and MYR 16 for children
  • Rollaway bed fee: MYR 90.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and outdoor lighting.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town

Frequently asked questions

What can I see near Hotel NEO+ Penang by ASTON?

This hotel is situated in Downtown George Town, just steps from KOMTAR and Hin Bus Depot Art Centre, and within a short walk of 1st Avenue Mall. You'll also find Gurney Drive and Gurney Plaza within a short drive.

How much does it cost to stay at Hotel NEO+ Penang by ASTON?

As of Nov 8, 2025, prices found for a 1-night stay for 2 adults at Hotel NEO+ Penang by ASTON on Nov 23, 2025 start from $49.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel NEO+ Penang by ASTON?

Yes, self parking is offered for free at the hotel.

Does Hotel NEO+ Penang by ASTON feature a casino?

No, Hotel NEO+ Penang by ASTON doesn't have a casino.

Is there an indoor pool at Hotel NEO+ Penang by ASTON?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel NEO+ Penang by ASTON good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel NEO+ Penang by ASTON?

No, there isn't a spa tub at this hotel.

Does Hotel NEO+ Penang by ASTON have a restaurant that serves breakfast?

Yes, Hotel NEO+ Penang by ASTON serves buffet breakfast for a surcharge each morning at Lemongrass.

Does Hotel NEO+ Penang by ASTON allow pets to stay for free?

No, pets aren't allowed at Hotel NEO+ Penang by ASTON.

Are there connecting rooms at Hotel NEO+ Penang by ASTON?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel NEO+ Penang by ASTON?

The closest major airport to Hotel NEO+ Penang by ASTON is Penang Intl. Airport (PEN), which is 10.7 mi away (24 minutes by car).

Are there rooms with balconies at Hotel NEO+ Penang by ASTON?

No, there aren't any guestrooms with balconies at Hotel NEO+ Penang by ASTON.

Reviews

Hotel NEO+ Penang by ASTON Reviews

8.0

Very Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 250 out of 940 reviews
Rating 8 - Good. 461 out of 940 reviews
Rating 6 - Okay. 184 out of 940 reviews
Rating 4 - Poor. 28 out of 940 reviews
Rating 2 - Terrible. 17 out of 940 reviews

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great option.

Loved the room. The pool area was also lovely. Excellent service.
Stayed 1 night in Jul 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here. My room was gorgeous, with lots of light and space. The shower was fantastic! The pool on the roof was lovely and breakfast excellent. The hotel is a 10 min walk from the bus station, which makes it easy to get around. My only negative point was that there was very little tourist information available and staff were unaware of how to access tourist experiences. I'd suggest stocking materials from the local tourist information office.
Stayed 4 nights in May 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Well run hotel, helpful staff. Lots of great bars, restaurants, and grocery stores nearby.
Stayed 1 night in May 2025

8/10 Good

Seng Hooi, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
The room facility was good, location good too
Stayed 1 night in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, location is very
Stayed 1 night in Apr 2025

10/10 Excellent

Jia Yong

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Private parking garage
Stayed 1 night in Apr 2025

10/10 Excellent

Ellen, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast, excellent housekeeping, friendly and polite staff.
Stayed 7 nights in Mar 2025

8/10 Good

lim, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location, surrounded by food restaurant, food market & shopping center. Room facility good.
Stayed 1 night in Mar 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, property conditions & facilities, room comfort

Nice clean room

Clean, quiet room with friendly staff. The hotel has water dispensers in the hallway to reduce plastic waste. Centrally located in George Town.
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good location, comfortable and clean room, convience store in the lobby, and reasonable rate. I would stay here again.
Stayed 3 nights in Feb 2025

8/10 Good

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient clean. Good bed
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay
Stayed 4 nights in Feb 2025

8/10 Good

Christine S K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location to get about in George town. Plenty of lical street food within walking distance. Water dispenser along the corridor if each level. Good view of the city skyline at the swimming pool level. ( top floor).Room is compact. Reasonably priced for size of room. Will stay there again.
Stayed 2 nights in Feb 2025

8/10 Good

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the hotel and staff were. Great. The. Uffett breakfast was fabulous
Stayed 1 night in Feb 2025

8/10 Good

XUE WEI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, location wise is very convenient,many places is walkable, also got hotel own parking which is very convenient too .... The room consider big and comfort but the room is quite dark / yellowish,I think add two more lights will be better 😅
Stayed 2 nights in Feb 2025

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Room and bed was good..wifi & shower good.breakfast good...pool above average..... 1 elevator not working so was slow...the gym was a joke..should not say there is a gym...worked out off site..
Stayed 5 nights in Jan 2025

6/10 Okay

Brian

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Neo as the rooms were large, very comfortable, quiet and the cleaners did a great job each day. Thank you.
Stayed 10 nights in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again.

Very welcoming reception staff, comfortable, clean room. Pool area nice, excellent location, quiet room.
Stayed 2 nights in Jan 2025

8/10 Good

LI

Stayed 3 nights in Jan 2025

10/10 Excellent

Peter Speed

Stayed 5 nights in Dec 2024

8/10 Good

MOGAMAT, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
The lobby looked a little dirty. We dropped our bags off before check in time, and when we came back during check in time to collect our bags, there was only 1 staff available doing check in, so we had to find another staff before collecting our bags.
Stayed 2 nights in Dec 2024

4/10 Poor

Ben

Stayed 1 night in Nov 2024

8/10 Good

Charanjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Nov 2024