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Hotel NEO+ Penang by ASTON

Property class: 3.5

Choose dates to view prices

Photo gallery for Hotel NEO+ Penang by ASTON

A rooftop pool with a clear view of the city skyline, surrounded by lounge chairs and potted plants.
A modern restaurant with wooden tables and chairs, a bar area, and a variety of wall decorations.
A modern hotel with multiple floors, a prominent vertical design, and illuminated signage.
A hotel room with two beds, a TV, a desk, and large windows with a city view.
A rooftop terrace with sun loungers, a table, and chairs, offering a view of the cityscape.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
68 Jalan Gurdwara, George Town, Penang, 10300
  • Place, KOMTAR
    ‪2 min walk‬
  • Place, 1st Avenue Mall
    ‪3 min walk‬
  • Place, Chit Tiau Lor Ban San
    ‪7 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with a large bed, bedside tables, a desk, and a chair. There are wall art pieces above the bed and a door to the right.

Deluxe Room

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A hotel room with two beds, a wooden headboard, bedside lamps, and artwork on the wall.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double

A neatly made bed with white linens, a wooden headboard, and a nightstand with a lamp.

Superior Double

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A modern bedroom with a large bed, wooden headboard, bedside lamps, and a red chair.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

A hotel room with two beds, a wooden headboard, a bedside table with a phone, and artwork on the wall.

Superior Twin

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

George Town

Located in Downtown George Town, Hotel NEO+ Penang by ASTON is next to popular attractions like Hin Bus Depot Art Centre and KOMTAR. This 196-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • KOMTAR - 2 min walk - 0.1 miles
  • 1st Avenue Mall - 3 min walk - 0.2 miles
  • The Top at Komatar - 5 min walk - 0.3 miles
  • Chit Tiau Lor Ban San - 7 min walk - 0.4 miles
  • Georgetown UNESCO Historic Site - 12 min walk - 0.7 miles

Getting around

  • Penang Sentral - 22 min drive
  • Penang Intl. Airport (PEN) - 24 min drive

Restaurants

  • ‪Drunken Gelato - ‬1 min walk
  • ‪Backdoor Bodega - ‬1 min walk
  • ‪Restaurant Au Jardin - ‬1 min walk
  • ‪Art & Soul Café - ‬1 min walk
  • ‪Bricklin Cafe Bar - ‬1 min walk

About this property

Hotel NEO+ Penang by ASTON

At Hotel NEO+ Penang by ASTON, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage. Additional amenities include a meeting room, laundry facilities, and a banquet hall.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Minibars, coffee makers, and safes are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Fifth Avenue Hotel
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 10 reviews
$92 nightly
The price is $104
Oct 16 - Oct 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 31.80 for adults and MYR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Art and Soul Cafe
  • Lemongrass

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for MYR 90.0 per day

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 31.80 for adults and MYR 16 for children
  • Rollaway bed fee: MYR 90.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and outdoor lighting.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town

Frequently asked questions

What can I see near Hotel NEO+ Penang by ASTON?

This hotel is situated in Downtown George Town, just steps from KOMTAR and Hin Bus Depot Art Centre, and within a short walk of 1st Avenue Mall. You'll also find Gurney Drive and Penang Hill within a short drive.

How much does it cost to stay at Hotel NEO+ Penang by ASTON?

As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at Hotel NEO+ Penang by ASTON on Nov 13, 2026 start from $59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel NEO+ Penang by ASTON feature a casino?

No, Hotel NEO+ Penang by ASTON doesn't have a casino.

Is there an indoor pool at Hotel NEO+ Penang by ASTON?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Does Hotel NEO+ Penang by ASTON have a restaurant that serves breakfast?

Yes, Hotel NEO+ Penang by ASTON serves buffet breakfast for a surcharge each morning at Lemongrass.

Does Hotel NEO+ Penang by ASTON allow pets to stay for free?

No, pets aren't allowed at Hotel NEO+ Penang by ASTON.

Where is the closest airport to Hotel NEO+ Penang by ASTON?

The closest major airport to Hotel NEO+ Penang by ASTON is Penang Intl. Airport (PEN), which is 10.7 mi away (24 minutes by car).

Hotel NEO+ Penang by ASTON Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 270 out of 980 reviews
Rating 8 - Good. 474 out of 980 reviews
Rating 6 - Okay. 191 out of 980 reviews
Rating 4 - Poor. 28 out of 980 reviews
Rating 2 - Terrible. 17 out of 980 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is located around with foods , place to shopping with walking distance.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Great location walkable to all the main food spots we wanted to try. The room was basic, my bedsheets were dirty and there was a bit of wear and tear.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and helpful staff, good breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really cool, I like the concept. I would stay there again. For the price is pretty good also
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and lovely staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The staff is friendly. Breakfast was okay. The location is good. There is a convenience store at the lobby and beside the hotel. Walking distance to the 1st Avenue Mall and a Chinese eatery/cafe. On the first night, we noticed that the bath towels were not clean properly as there was a smell. However, on the second day, the new bath towels they gave were okay.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is safe. Breakfast taste good. Might have give more choices on the breads in the coming future. Also can improve on the coffee, current coffee taste not so nice.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast, excellent housekeeping, friendly and polite staff.
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The room Space, staff attentiveness .
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and clean
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to shops and restaurants.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, location is very
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Well run hotel, helpful staff. Lots of great bars, restaurants, and grocery stores nearby.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel, good facilities and friendly staff
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room & close to Komtar. Hotel is just opposite of Hin Bus Depot.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A large quiet airy room. Great view. Near to great sites although we used Grab a lot due to the heat. Air con very efficient. Pool welcome and clean. Staff at breakfast were excellent and the selection plentiful for our needs. Lifts very swift. Coffee shop Art and Soul was lovely.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room facility was good, location good too
Stayed 1 night in May 2025
Verified review

6/10 Okay

Disliked: Amenities
The breakfast was sensational. Very impressed. The pool area says you can't take your own food and drinks, but there is never anyone there to unlock the fridge to sell you anything. Just take your own! The gym is less than average. Don't bother. It was one of the reasons we booked here because we have an event coming up, but it was extremely limited.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again.

Very welcoming reception staff, comfortable, clean room. Pool area nice, excellent location, quiet room.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient of parking
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean hotel, nice rooftop pool, fantastic price and will definitely come back again.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good location, comfortable and clean room, convience store in the lobby, and reasonable rate. I would stay here again.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Yes plenty
Stayed 4 nights in Mar 2026