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The Ours at Downtown Gatlinburg

Property class: 2

Choose dates to view prices

Photo gallery for The Ours at Downtown Gatlinburg

A bedroom with two beds, a large window, and a ceiling light.
A bedroom with a bed, a bench, a desk with a lamp, a couch, and a window with curtains.
A compact living space with a sofa, a chair, a coffee table, a TV mounted on the wall, and a door leading to another room.
A bathroom with a black and white hexagonal tile floor, a white sink with gold fixtures, a black chair, and a large mirror.
A living room with a brown sofa, a wooden coffee table, and a black chair.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
235 Ski Mountain Rd, Gatlinburg, TN, 37738
  • Place, Great Smoky Mountains National Park
    ‪3 min walk‬
  • Place, Ober Gatlinburg Aerial Tramway
    ‪6 min walk‬
  • Place, Gatlinburg Convention Center
    ‪14 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Economy Room, 1 Double Bed, Non Smoking

A bedroom with a bed, a dresser, a mirror, a painting, and a TV on the wall.

Economy Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

A bedroom with a bed, a bench, a desk with a lamp, a couch, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Balcony

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A bedroom with a bed, bedside table, lamp, desk, and a small bench.

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A bedroom with a bed, bedside tables, a chair, a lamp, and a door leading to another room.

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, Multiple Beds, Non Smoking, Balcony

A room with two beds, each with a checkered quilt featuring bear patterns, a window with a view of buildings, and a ceiling light.

Standard Triple Room, Multiple Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a sofa, a small table, and a bench.

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

A bedroom with two beds, a large window, and a ceiling light.

Standard Room, 2 Queen Beds, Non Smoking, Balcony

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, 2 Bedrooms

A modern bedroom with a bed, bedside tables, a bench, a sofa, and a painting on the wall.

Standard Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Sofa Bed

View all photos for Standard Double Room, Multiple Beds, Non Smoking

A bedroom with a bed, bedside table, lamp, and a desk with a chair. There is a window with curtains and a view of the outside.

Standard Double Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds

View all photos for Single Room, 1 Queen Bed, River View

A room with a bed, a sofa, a wooden table, a TV mounted on the wall, and a window with curtains.

Single Room, 1 Queen Bed, River View

  • River view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking

A bedroom with a bed, two bedside tables, a bench, a radiator, and a window.

Standard Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatlinburg

Great Smoky Mountains National Park is within a 5-minute walk of The Ours at Downtown Gatlinburg while other popular sites like Gatlinburg Convention Center are within a 15-minute stroll. This 32-room hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.

What's nearby

  • Traffic Light #10 - 1 min walk - 0.1 miles
  • Great Smoky Mountains National Park - 3 min walk - 0.2 miles
  • Ober Gatlinburg Aerial Tramway - 6 min walk - 0.4 miles
  • Gatlinburg SkyPark - 14 min walk - 0.8 miles
  • Gatlinburg Convention Center - 14 min walk - 0.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 71 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬10 min walk
  • ‪Sugarlands Distilling Co. - ‬11 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬12 min walk
  • ‪Puckers Sports Bar - ‬12 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬15 min walk

About this property

The Ours at Downtown Gatlinburg

At The Ours at Downtown Gatlinburg, guests have access to free WiFi in public areas, express check-in, and express check-out. You can take advantage of free parking if you drive. Additional amenities include laundry facilities and a vending machine.
Guests can expect free WiFi and 32-inch TVs. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine
  • Virtual front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Hive Infinite Experiences mobile app before check-in
Information provided by the property may be translated using automated translation tools
Guests will receive a text message and email on the day of arrival with check-in instructions.

Access methods

Private entrance, smart lock

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ski Mountain Lodge Hotel
Ski Mountain Lodge Gatlinburg
Ski Mountain Lodge Hotel Gatlinburg

Frequently asked questions

Are free cancellation options available at The Ours at Downtown Gatlinburg?

The Ours at Downtown Gatlinburg offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at The Ours at Downtown Gatlinburg?

As of Nov 6, 2026, prices found for a 1-night stay for 2 adults at The Ours at Downtown Gatlinburg on Nov 8, 2026 start from $82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Ours at Downtown Gatlinburg?

This hotel is located in Gatlinburg, a short 4-minute walk from Great Smoky Mountains National Park and also 19 minutes on foot from Anakeesta. You'll also find Gatlinburg Space Needle and Gatlinburg SkyPark less than a mile away.

Will I be able to park at The Ours at Downtown Gatlinburg?

Yes, uncovered self parking is offered for free at the hotel.

Does The Ours at Downtown Gatlinburg have a casino?

No, The Ours at Downtown Gatlinburg doesn't have a casino.

Is there an indoor pool at The Ours at Downtown Gatlinburg?

No, there is no indoor pool at this hotel.

Are there hot tubs at The Ours at Downtown Gatlinburg?

No, this hotel doesn't have a spa tub.

Does The Ours at Downtown Gatlinburg feature a restaurant that includes a breakfast menu?

No, The Ours at Downtown Gatlinburg doesn't have a restaurant that serves breakfast.

Does The Ours at Downtown Gatlinburg allow pets to stay for free?

No, pets aren't allowed at The Ours at Downtown Gatlinburg though service animals are welcome.

Are there connecting rooms at The Ours at Downtown Gatlinburg?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Ours at Downtown Gatlinburg?

The closest major airport to The Ours at Downtown Gatlinburg is McGhee Tyson Airport (TYS), which is about 26.9 mi away.

Can I book a room with a balcony at The Ours at Downtown Gatlinburg?

Yes, some guestrooms at The Ours at Downtown Gatlinburg offer a balcony and may feature river views.

The Ours at Downtown Gatlinburg Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 188 out of 427 reviews
Rating 8 - Good. 107 out of 427 reviews
Rating 6 - Okay. 45 out of 427 reviews
Rating 4 - Poor. 28 out of 427 reviews
Rating 2 - Terrible. 59 out of 427 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite like layout with modern furniture and comfortable bed.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great very clean and had a good amount of space it was a very modern room really great parking was a little tight but they had auxiliary parking across the street location was great
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Was a great place for the price very accessible to the strip so walking is the way to go only thing we really had a problem with is the drink machines were out of everything other then that we had a great stay
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes very short walk to town and park
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Had a great stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing the outside is deceiving but the inside is really nice and up to date. Staff was very friendly and nice overall for the price and to be right in downtown gatlinburg worth it I recommend
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Parking easy, clean room
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication between the hotel and Expedia could have been better. Expedia was the problem. Other than that it was easy to get the check in information when I got there.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Parking Adequate and NO POOL Room Very Clean and Modern. Shower very nice and gentle also is walk-in
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Rooms were very clean!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay met all my needs. I was in town to hike in the Mountains so the location was perfect. My room was clean and renovated. The bed was comfortable and the water was hot. The noise level outside my room seemed nonexistent. My room had a balcony. The balcony doesn't present a view but it was nice to have my own outdoor space in a busy area. I will stay here again on my next visit. No one was at the desk to check in, but there is a number on the door to call. The check-in process was easy.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello folks, repeat guest here! This is my absolute favorite place to stay in Gatlinburg--I could not be happier or more satisfied and only regret I did not find this place sooner. A quaint and quiet property, this establishment offers the perfect space and features modern upgrades and a convenient location to trails and is within walking distance to local dining and attractions. I enjoyed everything, and especially appreciate the self check-in experience. Thank you SML, I look forward to returning very soon!
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing was properly cleaned mattress was dirty no toilet paper no body soap!! Just completely unsatisfied
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and value!
Stayed 3 nights in May 2025
Verified review

8/10 Good

Parking was easy. Room was clean. No staff. Pool was covered for season.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We enjoy our stay room we stay in was nice.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to town nice room.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Parking area was good didnt get in the pool. Only negative we have is nobody on site needed extra towels nobody here
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No pool did not like no staff in office have to do everything by email older people don't understand all that the room was clean we stayed 3 nights so didn't see any staff they dont come unless you contact them i guess had a good stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our reservation was a great price, in a convenient location, and provided a relaxing break from the traffic and tourists.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean and check in was very easy
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
This property is definitely for those that are fluent with today’s technology. There wasn’t any staff on property that I saw. Everything was contactless and virtual. I did have a bit of a problem getting into the room at first but when I called the number in the office door, someone did respond and stated they would be in route to assist me. I was able to figure it out and their assistance was not needed. The room was clean, and there is a small refrigerator and microwave in the room. It is not a location to enjoy hotel amenities. But it was a comfortable night day.
Stayed 2 nights in Jul 2026

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