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ANA Crowne Plaza Fukuoka by IHG

4.0 star property

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Photo gallery for ANA Crowne Plaza Fukuoka by IHG

Property amenity
Premium Room, 2 Twin Beds, Club Lounge Access | Minibar, in-room safe, desk, free WiFi
Restaurant
Meeting facility
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Hakata-Ku, 3-3-3 Hakata-Ekimae, Fukuoka, Fukuoka-ken, 812-0011
  • Place, Amu Plaza Hakata
    ‪4 min walk‬
  • Place, Sumiyoshi Shrine
    ‪7 min walk‬
  • Place, Canal City Hakata
    ‪7 min walk‬
  • Airport, Fukuoka (FUK)
    ‪6 min drive‬

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About the neighborhood

Fukuoka

Located in Hakata Ward within a short walk of Canal City Hakata, ANA Crowne Plaza Fukuoka by IHG is within a few miles (5 km) of other popular sights such as Marine Messe Fukuoka. This 320-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Amu Plaza Hakata - 4 min walk - 0.3 miles
  • Sumiyoshi Shrine - 7 min walk - 0.4 miles
  • Canal City Hakata - 7 min walk - 0.4 miles
  • Kushida Shrine - 12 min walk - 0.7 miles
  • Fukuoka Anpanman Children's Museum - 19 min walk - 1.0 mile

Getting around

  • Hakata Station - 3 min walk
  • Kushida Shrine Station - 12 min walk
  • Fukuoka Airport (FUK) - 13 min drive

Restaurants

  • ‪DACOMECCA - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪博多一幸舎 (Hakata Ikkousha) - ‬2 min walk
  • ‪内田家 - ‬3 min walk
  • ‪博多たんか - ‬2 min walk

About this property

ANA Crowne Plaza Fukuoka by IHG

ANA Crowne Plaza Fukuoka by IHG features a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for JPY 1600 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and laundry facilities.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, toilets with an electronic bidet, and slippers. Refrigerators, minibars, and safes are also available.
Recreational amenities at the hotel include a fitness center.

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  • Restaurant
  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,600 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,750 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 15 floors
  • Ballroom
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
The child breakfast fee amount applies to children age 10 and younger.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1750 for children
  • Self parking fee: JPY 1600 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Fukuoka
ANA Fukuoka
Crowne Plaza ANA Fukuoka
Crowne Plaza ANA Hotel Fukuoka
Crowne Plaza Fukuoka
Fukuoka ANA Crowne Plaza
Fukuoka Crowne Plaza
Ana Crowne Plaza Hakata Hotel Fukuoka
Ana Hotel Fukuoka
ANA Crowne Plaza Fukuoka Hotel

Frequently asked questions

Is free cancellation available at ANA Crowne Plaza Fukuoka by IHG?

ANA Crowne Plaza Fukuoka by IHG provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at ANA Crowne Plaza Fukuoka by IHG?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Fukuoka by IHG on Apr 29, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around ANA Crowne Plaza Fukuoka by IHG?

This hotel is situated in Hakata Ward within a 10-minute walk of Canal City Hakata, Amu Plaza Hakata, and Rakusuien Gardens. You'll also find Port of Hakata and Marine Messe Fukuoka within a short drive.

Is there parking available at ANA Crowne Plaza Fukuoka by IHG?

Yes, parking is offered for JPY 1,600 per day.

Does ANA Crowne Plaza Fukuoka by IHG have a casino on the premises?

No, ANA Crowne Plaza Fukuoka by IHG doesn't have a casino.

Will I find an indoor pool at ANA Crowne Plaza Fukuoka by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at ANA Crowne Plaza Fukuoka by IHG?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, a minibar, and free wired internet.

Does ANA Crowne Plaza Fukuoka by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does ANA Crowne Plaza Fukuoka by IHG feature a restaurant that includes a breakfast menu?

Yes, ANA Crowne Plaza Fukuoka by IHG serves buffet breakfast each morning for a surcharge from its restaurant.

Will ANA Crowne Plaza Fukuoka by IHG allow pets to stay for free?

No, pets aren't allowed at ANA Crowne Plaza Fukuoka by IHG though service animals are welcome.

Does ANA Crowne Plaza Fukuoka by IHG have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from ANA Crowne Plaza Fukuoka by IHG?

The closest major airport to ANA Crowne Plaza Fukuoka by IHG is Fukuoka Airport (FUK), which is 2 mi away (13 minutes by car).

Are there rooms with balconies at ANA Crowne Plaza Fukuoka by IHG?

No, you won't find guestrooms with balconies at ANA Crowne Plaza Fukuoka by IHG.

Does ANA Crowne Plaza Fukuoka by IHG offer wedding services?

There are wedding services available at ANA Crowne Plaza Fukuoka by IHG if that's in your vacation plans.

ANA Crowne Plaza Fukuoka by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 396 out of 1000 reviews
Rating 8 - Good. 394 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities
Staff was excellent / clean rooms / spacious rooms / very convenient location
Stayed 11 nights in Dec 2025

10/10 Excellent

carlee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ma

Business traveler
Liked: Cleanliness, staff & service, amenities
Very strategic location and yet quiet . Had a restful stay.
Stayed 1 night in Nov 2025

6/10 Okay

HARIHARAN

Liked: Staff & service
Disliked: Property conditions & facilities
The reason for 3 star rating is the room size and floor cleanliness. No complaint with any other aspect of the hotel. Room was a quite small and constrictive, particularly for leisure travellers on a week's stay. Room also looked tired, with patched up carpets, disconnected air purifier, and average quality air conditioning. Aged carpets seemed to produce dust during day time. Lack of English labels and descriptions on AC control was disappointing. Clearly a hotel for business or corporate travellers on a 1 or 2 nights stay. I fault Expedia for not checking the purpose of stay and produce suggestions with appropriate hotels. Expedia also gives very limited choices when it comes to rooms and amenities. Room size is also an an important feature and therefore an amenity!
Stayed 7 nights in Nov 2025

8/10 Good

Naomi

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A bit outdated interior & bathroom but can see they did the best to keep in good condition.
Stayed 1 night in Nov 2025

10/10 Excellent

Milton

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, excellent shower head, amenities
Stayed 5 nights in Nov 2025

10/10 Excellent

Keiko, Torrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋がタバコ臭が染み付いた匂いがしており、時間が経てば鼻が慣れるのではと思い我慢していましたが、時間が経過すると共にやや胸が苦しくなる感じになり、内線をしその旨を伝え部屋の変更を依頼しました。すぐに対応してくださり、7日間の滞在を快適に過ごす事ができ助かりました。
Stayed 7 nights in Oct 2025

10/10 Excellent

Willis, Ft Laudable

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here for 4 nights each of the past 3 years, and have been booking Citadines since 2017 all around Japan. We love the experience staying at all Citadines.
Stayed 5 nights in Oct 2025

8/10 Good

Jeffery

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location and within walking distance to Hakata station, convenient and quiet area. Rooms are old fashioned and not the modern type but we have no issues with that as it is spacious!
Stayed 6 nights in Oct 2025

10/10 Excellent

chiaki

Stayed 3 nights in Oct 2025

10/10 Excellent

Man Kuen

Stayed 4 nights in Jul 2025

8/10 Good

Bradley

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location with a friendly professional staff. The room was functional but not spectacular.
Stayed 13 nights in Jun 2025

8/10 Good

Darren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and the price is comparable to others rated similar in the area. Great staff. Most spoke my native language (English). It was a short walk from Hakata Station. Lots of shops and places to eat.
Stayed 1 night in May 2025

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bus stop & Shinkansen!
Stayed 5 nights in Apr 2025

2/10 Terrible

Clement

Stayed 1 night in Feb 2025

10/10 Excellent

Harley

Stayed 1 night in Feb 2025

10/10 Excellent

Gina

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great spot, rooms spacious! Traveled with group
Stayed 3 nights in Feb 2025

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Typical older 1980s Japanese hotel. Rooms were on the small side for Fukuoka and not recently renovated. Mattress and linens were nice but the bathroom definitely needs renovation.
Stayed 1 night in Jan 2025

6/10 Okay

Jason

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property is a bit dated. The hotel tries to make up for it with an array of consumables. The walk from the Hakata train station was okay. Have to get past just one traffic intersection. If you’re not spending too much time in the hotel, this is value for money.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay !
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

STEPHEN

Stayed 1 night in Oct 2024

6/10 Okay

Takumi

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Well maintained facilities but everything is just too old.
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 1 night in Aug 2024

4/10 Poor

Feri

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
The receptionist that check me in a bit rude. The vibe is off
Stayed 2 nights in Jul 2024

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