Hey Lou Hotel Frankfurt Airport

Riverfront hotel with airport shuttle service and a 24-hour business center

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Photo gallery for Hey Lou Hotel Frankfurt Airport

Terrace/patio
Reception
Standard Single Room, 1 Twin Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Dinner served, Regional cuisine, garden views
Electric vehicle charging station

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Air conditioning
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
Isarstrasse 2, Kelsterbach, HE, 65451
  • The Squaire
    ‪6 min drive‬
  • Deutsche Bank Park
    ‪10 min drive‬
  • Jahrhunderthalle
    ‪14 min drive‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪7 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 King Bed

Standard Twin Room, 2 Twin Beds, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Single Room, 1 Twin Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Kelsterbach

Hey Lou Hotel Frankfurt Airport places you within a 15-minute drive of popular attractions such as The Squaire and Deutsche Bank Park. This 234-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a free airport shuttle.

What's nearby

  • Lufthansa Flight Training Center - 5 min drive - 5.1 miles
  • The Squaire - 6 min drive - 5.7 miles
  • Deutsche Bank Park - 10 min drive - 11.0 miles
  • Frankfurt Trade Fair - 13 min drive - 13.0 miles
  • Jahrhunderthalle - 14 min drive - 12.1 miles

Getting around

  • Kelsterbach S-Bahn - 6 min drive
  • Frankfurt am Main Flughafen Regional Station - 8 min drive
  • Frankfurt Airport (FRA) - 9 min drive

Restaurants

  • ‪Congresium Conference&Event Center - ‬8 min walk
  • ‪Uferbar - ‬18 min drive
  • ‪WasserCraftWerk - ‬1 min walk
  • ‪NH Frankfurt Airport West - ‬5 min drive
  • ‪Schützenhaus - ‬5 min drive

About this property

Hey Lou Hotel Frankfurt Airport

Riverfront hotel with airport shuttle service and a 24-hour business center
Guests of Hey Lou Hotel Frankfurt Airport enjoy access to free WiFi in public areas, meeting rooms, and conference space. If you drive, self parking is EUR 15.00 per day, or you can take advantage of the free airport shuttle (available on request). The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a 24-hour business center, a terrace, and a garden.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Desks, wardrobes or closets, and desk chairs are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Dutch, English, French, German, Italian, Portuguese, Romanian, Serbian, Spanish, Turkish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 10:30 PM at scheduled times and on request
  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 19.95 for adults and EUR 9.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brauhaus
  • Craft-Beer-Brewery

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Hiking/biking trails

Family friendly

  • Children's games
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,421 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 19.95 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19.95 for adults and EUR 9.95 for children
  • Self parking fee: EUR 15.00 per day
  • Pet fee: EUR 19.95 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West

Frequently asked questions

Are free cancellation options available at Hey Lou Hotel Frankfurt Airport?

Hey Lou Hotel Frankfurt Airport provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do around Hey Lou Hotel Frankfurt Airport?

This hotel is located in Kelsterbach within a short 6-minute walk of Taunus Nature Park. You'll also find Jahrhunderthalle and Süwag Energie Arena nearby.

Will I be able to park at Hey Lou Hotel Frankfurt Airport?

Yes, parking is offered for EUR 15.00 per day. Accessible parking, electric car charging, and bicycle parking are also available.

Does Hey Lou Hotel Frankfurt Airport have a casino?

No, Hey Lou Hotel Frankfurt Airport doesn't have a casino.

Is there an indoor pool at Hey Lou Hotel Frankfurt Airport?

No, there is no indoor pool at this hotel.

Is Hey Lou Hotel Frankfurt Airport good for couples?

Couples will appreciate amenities at this riverfront hotel, including a bar, a restaurant with al fresco dining, and a terrace.

Are there hot tubs at Hey Lou Hotel Frankfurt Airport?

No, this hotel doesn't have a spa tub.

Does Hey Lou Hotel Frankfurt Airport feature a restaurant that includes a breakfast menu?

Yes, Hey Lou Hotel Frankfurt Airport serves buffet breakfast for a surcharge each morning at Craft-Beer-Brewery.

Does Hey Lou Hotel Frankfurt Airport allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hey Lou Hotel Frankfurt Airport for a fee of EUR 19.95 per pet, per night.

Does Hey Lou Hotel Frankfurt Airport have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hey Lou Hotel Frankfurt Airport?

The closest major airport to Hey Lou Hotel Frankfurt Airport is Frankfurt Airport (FRA), which is 6.2 mi away (9 minutes by car). Another top airport is Mainz (QFZ-Mainz Finthen), which is located 22.4 mi away (26-minute drive).

Are there rooms with balconies that I can book at Hey Lou Hotel Frankfurt Airport?

No, there aren't any guestrooms with balconies at Hey Lou Hotel Frankfurt Airport.

Hey Lou Hotel Frankfurt Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 367 out of 822 reviews
Rating 8 - Good. 276 out of 822 reviews
Rating 6 - Okay. 106 out of 822 reviews
Rating 4 - Poor. 44 out of 822 reviews
Rating 2 - Terrible. 29 out of 822 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Traveled with family
Liked: Amenities
The bar was lovely and everything was clean and beautiful
Stayed 1 night in Aug 2025

6/10 Okay

MAHALAKSHMI

Traveled with partner
Reservation showed free bf but was charged at checkin
Stayed 1 night in Jun 2025

6/10 Okay

Jeffrey

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I made the mistake of only checking the box for one person instead of two. When I checked in, there was exactly one pillow on the bed, one duvet, and one towel. Trying to get a second towel and pillow was like pulling teeth. The desk clerk was obviously stressed and not very helpful. I eventually got it resolved. I reserved a 7:30 a.m. shuttle to the airport, but there were more people trying to get on who didn't reserve. The shuttle, even though it was large, had us packed in like sardines. Much to everyone's surprise, it stopped at a second hotel to squeeze on even more passengers.
Stayed 1 night in May 2025

8/10 Good

Katie, Beaverton

Stayed 1 night in May 2025

6/10 Okay

Ali, Marquette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The area is industrial in nature. 30 minutes away on foot from nearest metro station. The breakfast buffet was basic. Room has no fridge or coffee or tea. Airport shuttle has limited hours of operation and there is now to arrange for airport transport as advertised. Costly taxi to and from airport. Description on airport shuttle need to be clarified. From 10:30 to 16:00 no airport shuttle is available. Staff did not care to make any other arrangements. Incredibly very limited restaurant in the area and must travel to downtown Frankfurt for that which is an hour away by foot/train. The facility overall is very nice.
Stayed 2 nights in May 2025

10/10 Excellent

amir

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel, in quality, details, comfort.
Stayed 1 night in May 2025

8/10 Good

Xanthe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and the bed was comfortable. A great hotel to stay for a night, close to the airport and comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Apr 2025

8/10 Good

Terry

Traveled with group
Liked: Cleanliness, property conditions & facilities
Despite advertising facilities in all rooms there were none in the 5 separate rooms I booked.
Stayed 2 nights in Apr 2025

6/10 Okay

Angela, Syracuse

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
The rooms and hallway were very hot. It was difficult to sleep. We changed rooms since the first one was dirty with hair on the bed.
Stayed 1 night in Apr 2025

10/10 Excellent

Vijay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Remote.. however it was nice and clean. Shuttle to hotel so great
Stayed 1 night in Apr 2025

4/10 Poor

kamran

Bad quality bedding especially pillows. Smelly rooms. No kettle or anything in the room.
Stayed 1 night in Apr 2025

4/10 Poor

shirin

Traveled with group, Traveled with partner
Disliked: Property conditions & facilities
Not comfortable, not close to anything
Stayed 1 night in Apr 2025

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and helpful. Definitely I would stay here again on my future trips to EU.
Stayed 4 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

JOEL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to riverside
Stayed 1 night in Mar 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Safe
Stayed 1 night in Mar 2025

10/10 Excellent

Aygul

Liked: Cleanliness, staff & service, property conditions & facilities
Der Aufenthalt war sehr angenehm, Shuttle Service hat super funktioniert
Stayed 1 night in Mar 2025

8/10 Good

BRADLEY, DOWNSVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time i used the self check in. Found it easy and hassle free. Staff in the restaurant were very friendly. While the room was small, for single night waiting for a flight, was comfortable enough.
Stayed 1 night in Mar 2025

10/10 Excellent

Rosario

Liked: Amenities, property conditions & facilities
Staffs are very helpful and very attentive to our needs. Definitely stay in the property.
Stayed 3 nights in Mar 2025

6/10 Okay

George, Monroe

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overpriced. Though labeled as "airport", it was not near the airport. Check-in and check-out was sterile - do it yourself at a computer. On the other hand, the facility itself was clean. And the staff member near the computers was courteous.
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly, Otsego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel; funky design and decor. Breakfast buffet was amazing. Easy to hop on the tram and get to the train station via the Pfaffanthal-Kirchberg funicular.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Karen, Gig Harbor

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay in Rothenburg - Germany. My husband and I celebrated our 38th wedding anniversary and the host made our welcome so beautiful. Highly recommend this property for a clean, safe, and comfortable stay in a very romantic city.
Stayed 1 night in Feb 2025