Room, 1 Queen Bed with Sofa bed, Non Smoking
from $61
Holiday Inn Express Frankfurt Airport
3.0 out of 5.0
3.5
out of 5
Average Guest Review
See all 52 reviews
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Recent guest reviews
Very good customer service. Good value. Very good breakfast. Walking distance to awesome German restaurant near campgrounds. Family friendly.
The hotel was a bit isolated, but there was a very nice outdoor German-style restaurant across the street in a wooded area. The hotel was clean, the airport shuttle was free. Beer in the vending machine! All good.
My stay at the Hotel was disappointing. I have visited this Hotel numerous times in the past 2 years. This Hotel stay was disappointing AC did not work and the bathroom smell of urine.
Not the closest hotel to the airport but it works.
I would stay there again! The food was good! Everything was good except the channels on the tv. If you are american you will have very few channels to chose from. I could not find any movies in the few channels that was available. Bring some downloaded movies on your PC or I pad. Outside of the poor choices on tv everything else was great. Clean rooms, nice and polite staff and a free shuttle from the airport to the hotel. When i arrived at the airport and called them for pickup they was there in 15 minutes.
Good breakfast with many items. Shuttle bus is 5 Euro but convenient.
The stay was ok, nothing fancy. The fire alarm went off at 4am and everyone hat to leave the hotel for approximately 30 minutes while the fire dept figured out the fault.
We stayed one night to catch our early flight next day. 2 adults 2 kids. Room was extemely tight but it was fine for a one night stay. Door to room was difficult to open and had signs of damage that we weren't the only ones to struggle getting it to open. No fridge which is not a big deal for a one night stay and noisy because our room looked out to front of the of hotel. We could hear some people talking while they smoke outside and cars passing by. Reception was kid and spoke excellent English. Breakfast we didn't love but it had lots of choices mostly German style. There were two hairs on my bed but I grabbed a tissue and removed them I was to tired to complain and in Europe I doubt it would've changed a thing. You get what you pay for is what I believe.
This hotel provides easy access to the Frankfurt airport and the staff is incredible. Very friendly and knowledge. Each staff member was like a personal concierge or butler. They went out of their way to make everyone feel welcome and to assist guest needs. Examples -- On one visit, a staff member helped me get a cracked windshield repaired. On another visit, a staff member ordered dinner for my family to be delivered to the hotel because they sold out of what my son wanted. I was going to place the order, but the staff member volunteered to call the restaurant as my German was rusty. He then offered a dinner recommendation that turned out to be incredible..
This hotel was the perfect place to stay the night before our flight out of Frankfurt. It's close to the airport with a reliable shuttle service and an excellent breakfast buffet. The staff was friendly and helpful and even recommended an excellent German restaurant within easy walking distance from the hotel.
The rooms were clean but the double room left something to be desired. The beds were very narrow twin beds. Other than breakfast and a bar, there were no amenities at this location. The staff was polite and helpful.
The hotel was in the middle of nowhere and there was not much choice for eating. It was convenient to the airport though with the shuttle.
The staff was very friendly and helpful. Nice Italian restaurant just down the street. Room was clean, well equipped and a good size. Check in/out a breeze. Shuttle to airport available.
This is a small, clean, quiet business hotel. Nice breakfast, super staff. This is a place to go and sleep either after a long flight or prior to an early departure. Price is good.
Have been here a few times, and keep returning. Room is adequate for a short stay. Breakfast is amazing. Nearby restaurant has real German menu. Shuttle is punctual and easy to locateat airport.
Quick and efficient check-in staff. Rooms well designed to keep costs down. Nice restaurant a short walk away. Great breakfast buffet at this hotel.
We missed our connecting flight so ended up spending a night in Frankfurt a few weeks ago. Booking was easy, the price was fair so we went ahead and booked it here (the price on the hotel website was somehow higher). There was a "free" shuttle that brought us from the airport to the hotel (the ride to the hotel was free; however, the ride back to the airport was 5 euros per person); you can find it in terminal 1 Halle A. Check in was easy, the room was clean and so was the bathroom. There is a small bar downstairs that had beer and pizza at an OK price. Breakfast was included; it was a typical German bfast - lots of cold cuts, yogurt, boiled eggs, a variety of juices and hot drinks. My only complain would be that the residents of other rooms were a bit loud; you could hear ppl running down the hall, etc. But we were so tired that we did not really care that much. So all in all a convenient place to spend the night (if you need to be near the airport). If you don't need to be near the airport, you would be better off getting a hotel in the city, close to tons of other amenities, restaurants and public transportation. Wifi is only available in the lobby.
Overall good experience at this airport hotel with the exception of the shuttle connection from the airport. Front desk & breakfast staff very accommodating; Shuttle staff less so.
We booked our room at this hotel in Frankfurt near the airport through Or****. We had to end our trip a little early and when we rebooked, we did not get any credit for what we had already paid and had to pay full price (because we booked through Or**** and not the hotel). We chose this hotel because of its location near the airport and have stayed there several times because the price isn't really all that bad for a room in Frankfurt. The breakfast there is just "OK," and the rooms are a bit small. We were supposed to have WiFi in our room, but it didn't work at all and we were told we needed a cable. However, the WiFi does work in the hotel lobby. We also found on at least two occasions we stayed there that the a/c does not go to the same comfort level as it does in the US. Just repacking our luggage put us in a sweat both times in different rooms. The rooms are very clean and beds are comfortable although a bit too firm. So if you can stand the tightness and warmth, it's not a bad place to stay.
We stay at HI Express hotels because they are 'predictable." This one had some worn carpeting on the 2nd floor, poor to non-existent air conditioning (but probably because it was disabled), no WiFi in the rooms (main floor, reception area, only), a somewhat sub-standard breakfast without any fruit juice. Location near the airport is very good. Rooms facing the street can be noisy as it is a busy street. E10 to park all day (with in and out) is not unreasonable. No restaurants within walking distance and certainly not many to pick from in the nearby town. We have stayed several times and will return.
Hotel highlights
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Bar/lounge
- 24-hour business center
Holiday Inn Express Frankfurt Airport places you 9 mi (14.6 km) from Commerzbank-Arena and 11.1 mi (17.8 km) from Staedel Museum. This 186-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and a 24-hour business center. It's near the airport and also close to Langener Waldsee.
Dining
Start your day off right with a free buffet breakfast, served each morning from 6 AM to 10:30 AM. At the end of the day, unwind with a drink at the bar/lounge.
Rooms
All of Holiday Inn Express Frankfurt Airport's 186 rooms are soundproofed and have an array of amenities, including coffee makers, phones, and desks. Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus.
Property features
Guests of Holiday Inn Express Frankfurt Airport enjoy access to free WiFi in public areas, 4 meeting rooms, and a 24-hour business center. If you drive, self parking is EUR 15.00 per day, or you can take advantage of the airport shuttle at scheduled times for EUR 5 per person roundtrip. A multilingual staff is on hand to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
Guest reviews for Holiday Inn Express Frankfurt Airport
nice hotel near frankfurt airport
Everyone
Very good customer service. Good value. Very good breakfast. Walking distance to awesome German restaurant near campgrounds. Family friendly.
nice restaurant
Everyone
The hotel was a bit isolated, but there was a very nice outdoor German-style restaurant across the street in a wooded area. The hotel was clean, the airport shuttle was free. Beer in the vending machine! All good.
Review comment
Morad Khalil responded on Jul 3, 2017
Dear Guest, Thank you so much for your stay in our Holiday Inn Express Frankfurt Airport & your kind feedback. It's nice to read that you felt comfortable with us & you were quite satisfied of the quality of service we offer to our customers! I wish you all the best & I do look forward to welcome you soon again in our/your hotel. Best regards from Germany, Morad Khalil Operations Manager
disappointed
Everyone
My stay at the Hotel was disappointing. I have visited this Hotel numerous times in the past 2 years. This Hotel stay was disappointing AC did not work and the bathroom smell of urine.
Review comment
Morad Khalil responded on May 3, 2017
Dear Guest, Thank you for your stay in our Holiday Inn Express Frankfurt Airport & your feedback! However please accept my apology for the inconvenience you had during your stay & specially that A/C was not working properly & your room was not really clean! Of course we will take your complain seriously and as well as a chance of improvement! Even though I hope that we will have another chance to welcome you in our hotel again in a better circumstances. Kind regards , Morad Khalil Operations Manager
good business hotel near the airport.
Everyone
Not the closest hotel to the airport but it works.
Review comment
Morad Khalil responded on Mar 3, 2017
Dear Guest, Thank you for your stay in our Holiday Inn Express Frankfurt Airport & your feedback. I'm glad to know that you felt comfortable with us & I look forward to welcome you soon again in our hotel. Best regards from Germany, Morad Khalil Operations Manager
nice hotel near the airport
Everyone
I would stay there again! The food was good! Everything was good except the channels on the tv. If you are american you will have very few channels to chose from. I could not find any movies in the few channels that was available. Bring some downloaded movies on your PC or I pad. Outside of the poor choices on tv everything else was great. Clean rooms, nice and polite staff and a free shuttle from the airport to the hotel. When i arrived at the airport and called them for pickup they was there in 15 minutes.
Review comment
Morad Khalil responded on Dec 22, 2016
Dear Guest, Thank you so much for your stay in our Holiday Inn Express Frankfurt Airport & your very kind feedback. I'm really glad to know that you felt comfortable with us & you were quite satisfied of the quality of service we offer! I wish you all the best & I do look forward to welcome you soon again in our/your hotel. Best regards from Frankfurt, Morad Khalil Operations Manager
good place to stay as a traveler
Everyone
Good breakfast with many items. Shuttle bus is 5 Euro but convenient.
Review comment
andre.schaefer@framf.hiexpress.com responded on Nov 22, 2016
Dear guest, thank you for choosing our Holiday Inn Express Frankfurt Airport and taking the time for your review. We are happy that your stay with us was as expected, we also appreciate your comment regarding our breakfast. We hope we will have the chance again to welcome you with us. Best regards Andre Schäfer Front Office Supervisor
hotel served its purpose
Everyone
The stay was ok, nothing fancy. The fire alarm went off at 4am and everyone hat to leave the hotel for approximately 30 minutes while the fire dept figured out the fault.
Review comment
andre.schaefer@framf.hiexpress.com responded on Sep 1, 2016
Dear guest, thank you for choosing our Holiday Inn Express Frankfurt Airport and taking the time for your review. We apologize our fire alarm in the middle of the night, we hope we will have the chance again to welcome you with us during your next stay over in Frankfurt. Kind regards Andre Schäfer Front Office Supervisor
ok stay near frankfurt airport
Everyone
We stayed one night to catch our early flight next day. 2 adults 2 kids. Room was extemely tight but it was fine for a one night stay. Door to room was difficult to open and had signs of damage that we weren't the only ones to struggle getting it to open. No fridge which is not a big deal for a one night stay and noisy because our room looked out to front of the of hotel. We could hear some people talking while they smoke outside and cars passing by. Reception was kid and spoke excellent English. Breakfast we didn't love but it had lots of choices mostly German style. There were two hairs on my bed but I grabbed a tissue and removed them I was to tired to complain and in Europe I doubt it would've changed a thing. You get what you pay for is what I believe.
incredible hotel experience
Everyone
This hotel provides easy access to the Frankfurt airport and the staff is incredible. Very friendly and knowledge. Each staff member was like a personal concierge or butler. They went out of their way to make everyone feel welcome and to assist guest needs. Examples -- On one visit, a staff member helped me get a cracked windshield repaired. On another visit, a staff member ordered dinner for my family to be delivered to the hotel because they sold out of what my son wanted. I was going to place the order, but the staff member volunteered to call the restaurant as my German was rusty. He then offered a dinner recommendation that turned out to be incredible..
Review comment
Morad Khalil responded on Aug 15, 2016
Dear Guest, We want to thank you for being our guest together with your family & as well for your so kind comment. Thanks as well for your feedback concerning the TV channels which we will surely have in our consideration. We wish you & your family all the best and we look forward to welcome you soon again in our Holiday Inn Express Frankfurt Airport Hotel. Kind regards, Morad Khalil Operation Manager
great overnight experience
Couples
This hotel was the perfect place to stay the night before our flight out of Frankfurt. It's close to the airport with a reliable shuttle service and an excellent breakfast buffet. The staff was friendly and helpful and even recommended an excellent German restaurant within easy walking distance from the hotel.
Dear Mike, Thank you very much for your stay in our Holiday Inn Express Frankfurt & your kind review! I'm pleased to hear that you enjoyed your stay with us & I do look Forward to welcome you soon again in our house ! Best regards, Morad Khalil Operations Manager