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Best Western Plus Grand Manor Inn

2.5 star property

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Photo gallery for Best Western Plus Grand Manor Inn

Lobby
Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room) | Pillowtop beds, blackout drapes, iron/ironing board
Lobby
Free continental breakfast
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Gym

Explore the area

View in a map
971 Kruse Way, Springfield, OR, 97477
  • Place, PeaceHealth Sacred Heart Medical Center at Riverbend
    ‪12 min walk‬
  • Place, The Shoppes at Gateway
    ‪16 min walk‬
  • Place, Eugene Health Center
    ‪17 min walk‬
  • Airport, Eugene, OR (EUG)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room) | Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room) | Pillowtop beds, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Balcony, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

2 King Beds, Non-Smoking, Larger Room, Balcony, Wet Bar, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Larger Room, Balcony, Wet Bar, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Balcony, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 2

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About the neighborhood

Springfield

Best Western Plus Grand Manor Inn places you within a mile (2 km) of PeaceHealth Sacred Heart Medical Center at Riverbend and Cinemark Eugene Springfield 17. This 65-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • PeaceHealth Sacred Heart Medical Center at Riverbend - 12 min walk - 0.7 miles
  • Cinemark Eugene Springfield 17 - 14 min walk - 0.8 miles
  • The Shoppes at Gateway - 16 min walk - 0.9 miles
  • Eugene Health Center - 17 min walk - 0.9 miles
  • University of Oregon - 4 min drive - 3.2 miles

Getting around

  • Eugene Station - 11 min drive
  • Mahlon Sweet Field Airport (EUG) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Dutch Bros Coffee - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬17 min walk
  • ‪Panda Express - ‬4 min walk

About this property

Best Western Plus Grand Manor Inn

Guests staying at Best Western Plus Grand Manor Inn enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. This hotel also has a business center.
Guests can expect free WiFi and wired Internet, along with LCD TVs. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20.00 per accommodation, per night (maximum USD 100 per stay)
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20.00 per accommodation, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Grand Manor
Best Western Grand Manor Inn
Best Western Grand Manor Inn Springfield
Best Western Grand Manor Springfield
Best Western Manor Inn
Best Western Springfield
Best Plus Manor Springfield
Best Western Grand Manor Inn
Best Western Plus Grand Manor Inn Hotel
Best Western Plus Grand Manor Inn Springfield
Best Western Plus Grand Manor Inn Hotel Springfield

Frequently asked questions

What's there to do around Best Western Plus Grand Manor Inn?

This hotel is located in Springfield, a short 17-minute walk from The Shoppes at Gateway and also 15 minutes on foot from Cinemark Eugene Springfield 17. You'll also find Autzen Stadium and McKenzie River within a short drive.

How much does it cost to stay at Best Western Plus Grand Manor Inn?

As of Mar 21, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Grand Manor Inn on Mar 29, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Grand Manor Inn?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Best Western Plus Grand Manor Inn feature a casino on the premises?

No, Best Western Plus Grand Manor Inn doesn't have a casino.

Is there an indoor pool at Best Western Plus Grand Manor Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What amenities will couples enjoy at Best Western Plus Grand Manor Inn?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free wired internet as well as an outdoor pool.

Does Best Western Plus Grand Manor Inn have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Grand Manor Inn have a restaurant that serves breakfast?

Best Western Plus Grand Manor Inn offers free continental breakfast though there is no restaurant.

Does Best Western Plus Grand Manor Inn allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Plus Grand Manor Inn for a fee of USD 20.00 per accommodation, per night.

Does Best Western Plus Grand Manor Inn have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Best Western Plus Grand Manor Inn?

The closest major airport to Best Western Plus Grand Manor Inn is Mahlon Sweet Field Airport (EUG), which is 10.5 mi away (15 minutes by car).

Are there rooms with balconies at Best Western Plus Grand Manor Inn?

Yes, some guestrooms at Best Western Plus Grand Manor Inn offer a balcony.

Best Western Plus Grand Manor Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 401 out of 820 reviews
Rating 8 - Good. 224 out of 820 reviews
Rating 6 - Okay. 83 out of 820 reviews
Rating 4 - Poor. 56 out of 820 reviews
Rating 2 - Terrible. 56 out of 820 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
Staff was Very courteous and polite.
Stayed 1 night in Dec 2025

2/10 Terrible

Chris

Stayed 4 nights in Dec 2025

10/10 Excellent

Lawrence

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My car got backed into in the parking lot and I was told no cameras
Stayed 4 nights in Dec 2025

8/10 Good

Kerri

Stayed 1 night in Dec 2025

8/10 Good

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities
everything was very nice with the exception of the tv remote. it felt very sticky and made one wonder what was all over it
Stayed 1 night in Nov 2025

10/10 Excellent

Eryn

Stayed 1 night in Nov 2025

2/10 Terrible

Chris

Stayed 4 nights in Dec 2025

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet. Staff were friendly.
Stayed 2 nights in Nov 2025

2/10 Terrible

Chris

Stayed 2 nights in Nov 2025

2/10 Terrible

Chris

Stayed 4 nights in Nov 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

pete

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was difficult with the staff talking the whole time loudly
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Room was very clean!
Stayed 1 night in Oct 2025

2/10 Terrible

Jodi L

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The check-in process was unsatisfactory. Upon arrival, we were not greeted by staff, and the line was extensive. The assistant who processed our check-in did not offer a welcome or express gratitude for our patience, and their demeanor suggested a lack of job satisfaction. Furthermore, at 8:00 a.m., we discovered that the breakfast service had run out of eggs, which was the sole protein option available. While the hotel itself was clean, modern, and offered comfortable beds, there is a clear need for comprehensive staff training in politeness and hospitality. The overall hospitality experience was notably poor for a hotel.
Stayed 1 night in Oct 2025

8/10 Good

Eriverto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

6/10 Okay

Rosemarie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
,, Disappointed that pool was outdoors. not aware of that before we came.
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big rooms. Comfy fold out bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

8/10 Good

Marvin

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The property has been updated in some areas but still feels like an older property.
Stayed 5 nights in Oct 2025

10/10 Excellent

Eryn

Stayed 1 night in Oct 2025

2/10 Terrible

Larry

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room wasn’t ready when arriving after 4pm… came back 2 hours later to see if it was ready … they were supposed to call to let us know when it was ready .. and didn’t😠. Not very well handled
Stayed 1 night in Oct 2025

8/10 Good

terry

Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Stayed 1 night in Sep 2025