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Recent guest reviews

The staff was really friendly and helpful. I did not like that I had to make a reservation for the hot tub and pool but that is necessary right now.

nice.

Convenient location, friendly staff, nice breakfast with all options fresh and available even close to the end of serving hour. Thank you! We will stay here again!!

Because of COVID-19 precautions/restrictions, a lot of the usual amenities of the hotel were unavailable. This didn't negatively impact my stay, however, but rather it made me feel safer, as I felt the staff cared about the safety/health of myself, the other guests, and themselves! Instead of the usual buffet breakfast, the staff has a daily menu and sanitized pens for guests to select from a list of tasty items available that day, which they then prepare in a to-go box. Guests can pick up individual packets of seasonings, etc., and take their meal back to their room. The elevators are clearly marked as "no sharing with people not in your group/family," which makes it easier to say "Sorry" in order to ride alone. Regular room maintenance (fresh towels, making the bed, etc.) is also not offered during one's stay, but anything one needs is available from the front desk. The lobby is accessible only through the front door; the rest of the points of entry to the lobby area, such as from the back parking lot, require a room key to gain entry - a safety feature I appreciate as a solo traveler. They provide "contactless checkout," slipping the final closeout charges under the door the morning of checkout. It was quiet, clean, and I felt like all the precautions against COVID-19 that could be done for the safety of guests AND staff were taken.

The staff was wonderful. The room was great. It was excellent all way around. Loved it

The staff are very helpful and friendly. The breakfast is good. The beds are excellent. This is our third stay and we really enjoy staying here.

The stay was good and the hotel was clean, but I was disappointed with the extra charge they billed me, yet I don't recall purchasing or asking for extra service during our stay.

They actually served breakfast in their dining room. It was very good. The staff were friendly and helpful.

Staff was very friendly and welcoming. Exterior of property in need of some work/upkeep. Comfy beds.

Modern hotel. Very nice, very clean. Friendly staff.

Newly remodeled, dry fresh and clean. Extremely helpful front desk staff.

Everyone was great it wasnt the staff, it was the dig that barked for 3 hours. The staff did what they could when it came to consistantly calling the guest, police, animal control but three hours of non stop parking was horrible.

I booked a (leisure) room that showed a jacuzzi in it and it looked large and then was put in to a regular king room. When i went down and talked to Mike at the front desk he said that the room does not even exist at this location. He did move us to a large room with a living room and dining room area that was a handicapped room and it was decent, just not what I had booked. Also, the bed was an old spring bed that moved every time my husband barely made a move. We both slept horribly.

The hotel is conveniently located, and the rooms are nice. The only aspect of our stay that keeps me from giving 5 stars was the parking situation. At night, there were several Coca Cola semi trucks, as well as construction vehicles, that took up all the parking spaces. As well, there was a large section of parking lot blocked off (I assume for the construction vehicles,) that was unusable. When this was brought to the attention of the hotel staff, they acted as if they were helpless, and eventually called the surrounding hotels to ask if we could use their parking overnight. Other than that, our stay was quite pleasant, and I'd stay there again.

Fantastic! Nice staff and quiet with no interpretations.

Convenient stay; nice breakfast at the restaurant; tesla superchargers accessible from parking lot!!

Quick check in, staff was very pleasant. Very comfortable clean room.

We felt special. The staff was friendly. Everything worked smoothly. Great work.

Kruse Way Springfield OR

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Indoor pool

The Shoppes at Gateway is within 2 miles (3 km) of Holiday Inn Express Eugene - Springfield, an IHG Hotel while other popular attractions such as University of Oregon are within 3 miles (5 km). This 153-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

The 153 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers. Free weekday newspapers, free local calls, and safes are other standard amenities.


Property features

Holiday Inn Express Eugene - Springfield, an IHG Hotel features an indoor pool, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a computer station, free newspapers, and a terrace.

Room options

Standard Room, 2 Queen Beds (Extra Floor Space)

2 Queen Beds | Sleeps 6

Standard Room, 1 King Bed, Accessible (Mobility Tub)

1 King Bed | Sleeps 2

Standard Room

1 Twin Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Holiday Inn Express Eugene - Springfield, an IHG Hotel

Everyone (14) Business (5) Couples (13) Family (15) Other (1)
5
Family

The staff was really friendly and helpful. I did not like that I had to make a reservation for the hot tub and pool but that is necessary right now.

By on Aug 31, 2021

Review comment responded on Oct 5, 2021

Thank you for choosing our hotel for your trip. Your feedback is great to hear. We hope the next time you visit we will be back to more "normal" business for the pool and hot tub. Safe travels!

5
Everyone

nice.

By on Jul 27, 2021

5
Family

Convenient location, friendly staff, nice breakfast with all options fresh and available even close to the end of serving hour. Thank you! We will stay here again!!

By on Jul 21, 2021

5
Family

Because of COVID-19 precautions/restrictions, a lot of the usual amenities of the hotel were unavailable. This didn't negatively impact my stay, however, but rather it made me feel safer, as I felt the staff cared about the safety/health of myself, the other guests, and themselves! Instead of the usual buffet breakfast, the staff has a daily menu and sanitized pens for guests to select from a list of tasty items available that day, which they then prepare in a to-go box. Guests can pick up individual packets of seasonings, etc., and take their meal back to their room. The elevators are clearly marked as "no sharing with people not in your group/family," which makes it easier to say "Sorry" in order to ride alone. Regular room maintenance (fresh towels, making the bed, etc.) is also not offered during one's stay, but anything one needs is available from the front desk. The lobby is accessible only through the front door; the rest of the points of entry to the lobby area, such as from the back parking lot, require a room key to gain entry - a safety feature I appreciate as a solo traveler. They provide "contactless checkout," slipping the final closeout charges under the door the morning of checkout. It was quiet, clean, and I felt like all the precautions against COVID-19 that could be done for the safety of guests AND staff were taken.

By , from Redding, CA on Nov 29, 2020

5
Partner Couples

The staff was wonderful. The room was great. It was excellent all way around. Loved it

By on Sep 24, 2020

Review comment responded on Sep 24, 2020

Thank you for choosing the Holiday Inn Express Eugene-Springfield! We are so glad you had an all around excellent stay with us. Thank you for taking the time to write a review! We hope to see you back soon!

5
Family Partner Couples Family

The staff are very helpful and friendly. The breakfast is good. The beds are excellent. This is our third stay and we really enjoy staying here.

By , from Coos Bay, OR on Jul 24, 2020

5
Everyone

By on Jul 8, 2020

2
Friends Family

The stay was good and the hotel was clean, but I was disappointed with the extra charge they billed me, yet I don't recall purchasing or asking for extra service during our stay.

By , from WA on Jul 7, 2020

3
Everyone

By on Jun 30, 2020

5
Family Business Business

They actually served breakfast in their dining room. It was very good. The staff were friendly and helpful.

By , from Coos Bay, OR on Jun 25, 2020

Holiday Inn Express Eugene - Springfield, an IHG Hotel

919 Kruse Way, Springfield, OR 97477
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