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Best Western Grand Manor Inn

2.5 out of 5.0

Recent guest reviews

Cheap but you get what you pay for... the whole place smelled like wet dog.

Great location, nice large rooms, good staff. Have stayed here several times.

We loved our stay here in our oversized room. Nice and comfortable room. Would recommend if staying in this area. Hotel check in/check out staff could use improvement, but overall a great stay. Breakfast was great too nice selection to get you going in the morning.

Average hotel with the exception of the terrible heater that is very loud and turns on/off all night long. Please do something about those

Our power was still out after 3 days, so we decided to stay here. We were surprised as to the size of the rooms and the great breakfast. I would recommend this hotel to anyone passing through.

New stylish hotel near the capitol building. Nice hiking trails and nature preserve nearby. Also amazing beaches with sea stacks and the famous Hoh rain forest in Olympic National Park within a couple of hours. Great location with lots of restaurant choices. Nice hot breakfast included with room stay. The rooms are clean, beds are very comfortable, and staff wonderful. Covered parking available and advisable to avoid seagull droppings! We thoroughly enjoyed our 3-night stay.

Right off I-5, but not noisy. Convenient shopping and dining at the Malls right there. Nice clean rooms, spacious too. In fact large King room made the tv seem small and far away from the bed. But there was an arm chair by the bed and a sofa near the tv. Great room overall. I try to stay here if I do any commuting through Portland from Seattle. I visit my Mom in Coos Bay and this is a nice comfortable halfway point for me. Super friendly and helpful staff too.

Friendly service! Room was great to entertain guests.

staff were warm and welcoming. the carpets were being replaced and it was still a great place to stay. the upgrade is very nice. the beds were especially comfortable and the spaces for visiting in a group were plentiful.

You could not get better great staff awesome room more than great seize a suite for the cost of a hotel room WOW If you don't say there you missed it.. Only down side NO room service.

Great location great room awesome staff you get much more than what you pay for.

I really liked the room, and the staff was very friendly and helpful. However, the room and the hall smelled of musty carpet - which the clerk said was being replaced soon.

I enjoy a hotel that is easy to find. This one is and it is a beautiful hotel. I was surprised at the size of the room LARGE! A kitchen could be added and the room would still be large. The vanity and closet are in an alcove, the bathroom off of the alcove. A comfy sofa and flat screen TV. I really liked the desk area - set away from the TV. Oh, the bed was so comfortable. The breakfast was a good one with protein - not just pastries. Walking distance to nice restaurants, too. Check out the photos of the room the hotel has on it's site. I think the room is much better than the photos show1

The room was big, the bed comfortable, and the continental breakfast worth attending (which is rare!) It was a good place to spend the night!

Nice and clean, good beds easy to get in and out of. Friendly staff.

Stayed one night when I was in town for a family event. The front desk clerk was friendly and helpful, the room was clean and had a nice big-screen TV. Renovations were taking place in the hallways, but caused no trouble. My only complaint comes from the children in the suite above me, whose parents apparently strapped lead weights to their feet and ordered them to run relays from one end of the room to the other. And the motorcycle guy who felt the need to rev his engine for twenty minutes at seven AM. However, he may have been a patron of the neighboring Holiday Inn, so I can't really hold that against them. Location is great - right off Hwy 5 and within walking distance of the necessities: Starbucks and Five Guys Burgers.

Room was large and comfortable, staff friendly and provided good service. Remodeling was happening next to the lobby area, but it was not a problem for us. The free breakfast was just okay. The exercise facility was small with little poor quality equipment. Lots of restaurants near the motel.

I read the reviews before I booked this hotel and wasn't disappointed. I stayed 3 nights. The location allows easy access to all of Eugene. Within easy walking distance there are a number of restaurants - American, pizza, chinese, fast-food, mexican. Additional restaurants , chain drug store and a supermarket are less than 10 minutes away by car. The room was huge with plenty of living space; the bed was quite comfortable; there are black-out curtains on the windows which work very well. This hotel prepares scrambled eggs and link sausages for breakfast. A nice addition. There's a microwave in the breakfast room in case the eggs need to be heated up a bit.

The motel was perfectly situated for easy to our doctor's office. Room was spacious and clean. Would recommend Best Western Grand Manor Inn any time.

Just so happened that our overnight stay coincided with the Ducks football game so the hotels were crowded and the traffic was horrendous. The hotel managed to placed us in a handicap room so it was spacious. The free breakfast in the morning was a plus; however, it was just OK unlike some of the other hotels we stayed. The best part is the location as it is very accessible from the I-5 from Portland and close to Eugene and the Springfield areas. All things considered, we would stay there again.

971 Kruse Way Springfield OR

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a leisurely stroll of Gateway Mall, Best Western Grand Manor Inn is within a few miles (5 km) of Armitage Park. This 65-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Located centrally in Springfield, it's also close to Autzen Stadium and Matthew Knight Arena.


Dining

Free continental breakfast is included with your stay.


Rooms

Best Western Grand Manor Inn's 65 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and wired Internet, along with LCD TVs. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free local calls and ironing boards are also standard.


Property features

Guests of Best Western Grand Manor Inn have access to an outdoor pool, a fitness center, and a steam room. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a business center, and a seasonal outdoor pool.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Balcony

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Queen 2 | Sleeps 4

Guest reviews for Best Western Grand Manor Inn

Everyone (7) Couples (9) Business (1) Family (6) Other (2)
2
Everyone

Cheap but you get what you pay for... the whole place smelled like wet dog.

By on May 3, 2017

4

good hotel

Everyone

Great location, nice large rooms, good staff. Have stayed here several times.

By , from Seattle on Apr 8, 2017

5

beautiful hotel

Everyone

We loved our stay here in our oversized room. Nice and comfortable room. Would recommend if staying in this area. Hotel check in/check out staff could use improvement, but overall a great stay. Breakfast was great too nice selection to get you going in the morning.

By , from Mesa, AZ on Feb 20, 2017

3

ok

Everyone

Average hotel with the exception of the terrible heater that is very loud and turns on/off all night long. Please do something about those

By , from florence on Jan 17, 2017

4

great location to the freeway and restuarants.

Everyone

Our power was still out after 3 days, so we decided to stay here. We were surprised as to the size of the rooms and the great breakfast. I would recommend this hotel to anyone passing through.

By on Dec 29, 2016

5

nice, modern hotel located close to water & hiking

Everyone
Spacious kitchenette Inviting living room

New stylish hotel near the capitol building. Nice hiking trails and nature preserve nearby. Also amazing beaches with sea stacks and the famous Hoh rain forest in Olympic National Park within a couple of hours. Great location with lots of restaurant choices. Nice hot breakfast included with room stay. The rooms are clean, beds are very comfortable, and staff wonderful. Covered parking available and advisable to avoid seagull droppings! We thoroughly enjoyed our 3-night stay.

By , from CA on Jul 31, 2016

5

so nice i stayed twice in a week. very convenient

Everyone

Right off I-5, but not noisy. Convenient shopping and dining at the Malls right there. Nice clean rooms, spacious too. In fact large King room made the tv seem small and far away from the bed. But there was an arm chair by the bed and a sofa near the tv. Great room overall. I try to stay here if I do any commuting through Portland from Seattle. I visit my Mom in Coos Bay and this is a nice comfortable halfway point for me. Super friendly and helpful staff too.

By , from Hawaii via Seattle on May 24, 2016

5

airport

Families

Friendly service! Room was great to entertain guests.

By on Dec 31, 2014

5

cheerful and relaxing place to stay

Families

staff were warm and welcoming. the carpets were being replaced and it was still a great place to stay. the upgrade is very nice. the beds were especially comfortable and the spaces for visiting in a group were plentiful.

By on Oct 13, 2014

5

the best

Couples

You could not get better great staff awesome room more than great seize a suite for the cost of a hotel room WOW If you don't say there you missed it.. Only down side NO room service.

By on Apr 19, 2014