Arcade Hotels in Eastern Tennessee

"A beautiful historic building with modern amenities "

"The perfect resort style beach get away in the mountains. Fun for parents and kids of all ages. Excellent food and service!"

"I gave this hotel 3 stars because my overall experience was good the front desk staff was amazing easy check in room was very nice, breakfast could have been a little better, but Ms. Judy was wonderful. The main issue I had was the bar I paid my tab which was $52.78 the bartender repeated my total to me, and I used my card. I tipped the bartender $10 I gave her two $5 bills. The bartender thanked me for the tip when I handed it to her. I woke up the morning of check out and I had a charge for $105.56 I called the front desk, and Paula was so nice and understanding because clearly this was a mistake. She took my information and gave it to their accountant, and she gave me a call and stated that I left that amount as a tip. There is no way I would leave a large tip like that for a party of 2 and that would have meant that I left a total of 62.78 as a tip absolutely not and she continued to tell me that she would speak to the bartender and if she decided they would refund my money but if would clearly be up to the bartender. I included this in my review to say just watch your charges closely. When I signed that slip there was no tip on there just a reminder to look a little closer."