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Sheraton Erie Bayfront Hotel

3.5 star property
Bayside hotel with a marina connected to the convention center in Erie

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Photo gallery for Sheraton Erie Bayfront Hotel

Exterior
Property video
Reception
Meeting facility
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free airport shuttle
  • Free WiFi

Explore the area

View in a map
55 W Bay Dr, Erie, PA, 16507
  • Place, Bayfront Convention Center
    ‪3 min walk‬
  • Place, Erie Maritime Museum
    ‪5 min walk‬
  • Place, UPMC Hamot
    ‪8 min walk‬
  • Airport, Erie, PA (ERI-Erie Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Marina View

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Marina View

9.0 out of 10
Wonderful
(56 reviews)
  • Marina view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Marina View

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Marina View

9.2 out of 10
Wonderful
(21 reviews)
  • Marina view
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Bay View

9.6 out of 10
Exceptional
(31 reviews)
  • Bay view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Bay View

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds, Bay View

9.0 out of 10
Wonderful
(23 reviews)
  • Bay view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Marina View

Premium bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed, Marina View

8.6 out of 10
Excellent
(4 reviews)
  • Marina view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Marina View

Premium bedding, down comforters, in-room safe, desk

Club Room, 2 Queen Beds, Marina View

8.8 out of 10
Excellent
(5 reviews)
  • Marina view
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Bay View

Premium bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed, Bay View

9.4 out of 10
Exceptional
(10 reviews)
  • Bay view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Bay View

Premium bedding, down comforters, in-room safe, desk

Club Room, 2 Queen Beds, Bay View

9.8 out of 10
Exceptional
(7 reviews)
  • Bay view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Marina View (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Marina View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Marina view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Bay View (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Marina View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Marina View (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Marina view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Marina View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, in-room safe, desk

Club Room, 2 Queen Beds, Marina View (Mobility/Hearing Access, Roll-In Shwr)

  • Marina view
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Erie

Located in Bayfront, Sheraton Erie Bayfront Hotel is a leisurely stroll from popular sights such as UPMC Hamot and Bayfront Convention Center. This 200-room, 3.5-star hotel welcomes business and leisure travelers with a marina, a full-service spa, and a restaurant. It's connected to the convention center in central Erie and also close to Warner Theatre and Erie Insurance Arena.

What's nearby

  • Bicentennial Tower - 3 min walk - 0.2 miles
  • Bayfront Convention Center - 3 min walk - 0.2 miles
  • Erie Maritime Museum - 5 min walk - 0.3 miles
  • UPMC Hamot - 8 min walk - 0.5 miles
  • Warner Theatre - 18 min walk - 1.0 mile

Getting around

  • Erie Station - 9 min drive
  • Erie, PA (ERI-Erie Intl.) - 16 min drive

Restaurants

  • ‪Erie Rib Fest - ‬13 min walk
  • ‪Rum Runners - ‬4 min walk
  • ‪Two45 Waterfront Grille - ‬1 min walk
  • ‪Pier 6 Rooftop Bar & Restaurant - ‬10 min walk
  • ‪Shoreline Bar & Grille - ‬14 min walk

About this property

Sheraton Erie Bayfront Hotel

Bayside hotel with a marina connected to the convention center in Erie
Guests of Sheraton Erie Bayfront Hotel have access to a marina, a full-service spa, and an indoor pool. If you drive, self parking is USD 16.00 per day, or you can take advantage of the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a 24-hour gym, free WiFi in public areas, and a hot tub.
Guests can expect 55-inch LED TVs with satellite channels and Netflix, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers. Other standard amenities include coffee makers, free local calls, and laptop-compatible safes. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is open select days.

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Courtyard by Marriott Erie Bayfront
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  • Hot tub
  • Spa
  • Free airport shuttle
8.8 out of 10, Excellent, 1,002 reviews
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Feb 22 - Feb 23
Total with taxes and fees
Courtyard by Marriott Erie Bayfront

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle on request
  • Covered self parking on site (USD 16 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 12 to 18 for adults and USD 12 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • &More by Sheraton
  • Lobby Lounge
  • Two45 Waterfront Grille

Things to do

  • 24-hour gym
  • Fishing
  • Full-service spa
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (5,736 square feet of space)
  • Coworking space

Outdoors

  • Dock
  • Firepit
  • Marina
  • On the bay
  • Outdoor furniture
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (38 inches high)
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - March 2024
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable/satellite channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 12 to 18 for adults, and USD 12 to 18 for children
  • Covered self parking fee: USD 16.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bayfront Hotel Erie
Bayfront Sheraton
Bayfront Sheraton Erie
Erie Bayfront Sheraton
Sheraton Bayfront
Sheraton Bayfront Hotel
Sheraton Erie
Sheraton Erie Bayfront
Sheraton Erie Bayfront Hotel
Sheraton Hotel Erie
Sheraton Erie
Erie Sheraton
Sheraton Erie Bayfront
Sheraton Erie Bayfront Hotel Erie
Sheraton Erie Bayfront Hotel Hotel
Sheraton Erie Bayfront Hotel Hotel Erie

Frequently asked questions

Is free cancellation available at Sheraton Erie Bayfront Hotel?

Sheraton Erie Bayfront Hotel provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Erie Bayfront Hotel?

As of Feb 8, 2026, prices found for a 1-night stay for 2 adults at Sheraton Erie Bayfront Hotel on Feb 22, 2026 start from $192.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Sheraton Erie Bayfront Hotel?

This hotel is situated in Bayfront, just steps from Lake Erie and Bicentennial Tower, and within a short walk of Erie Maritime Museum. You'll also find Warner Theatre and Erie Insurance Arena less than a mile away.

Is there parking available at Sheraton Erie Bayfront Hotel?

Yes, covered parking is offered for USD 16.00 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa at Sheraton Erie Bayfront Hotel?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, couples treatments, and reflexology. The spa is closed on Sundays.

Does Sheraton Erie Bayfront Hotel include a casino on the premises?

No, Sheraton Erie Bayfront Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Erie Bayfront Hotel?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 11:00 PM.

What amenities will couples enjoy at Sheraton Erie Bayfront Hotel?

This waterfront hotel offers plenty of amenities for couples including an indoor pool, a bar, and a restaurant with al fresco dining.

Are there hot tubs at Sheraton Erie Bayfront Hotel?

Yes, guests can enjoy a spa tub at this hotel.

Does Sheraton Erie Bayfront Hotel have a restaurant that serves breakfast?

Yes, Sheraton Erie Bayfront Hotel serves a full breakfast for a surcharge each morning at Two45 Waterfront Grille.

Does Sheraton Erie Bayfront Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Sheraton Erie Bayfront Hotel for a fee of USD 75 per accommodation, per stay.

Does Sheraton Erie Bayfront Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Sheraton Erie Bayfront Hotel?

The closest major airport to Sheraton Erie Bayfront Hotel is Erie, PA (ERI-Erie Intl.), which is 6.8 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Sheraton Erie Bayfront Hotel?

No, there aren't any guestrooms with balconies at Sheraton Erie Bayfront Hotel.

Does Sheraton Erie Bayfront Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Sheraton Erie Bayfront Hotel.

Sheraton Erie Bayfront Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 646 out of 1002 reviews
Rating 8 - Good. 196 out of 1002 reviews
Rating 6 - Okay. 87 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Olha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view was beautiful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Clean and comfortable room. So relaxing seeing the water from the window. My only complaint was how loud it is when people close their doors. The housekeeping staff kept letting doors bang and I was trying to rest after a horrible flight.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very nice place staff was great
Stayed 1 night in Nov 2025

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful The pool in the hot tub or very clean I have no complaints and will definitely stay again if I'm in the area.
Stayed 1 night in Oct 2025

10/10 Excellent

Dolly

Stayed 1 night in Oct 2025

2/10 Terrible

robin

Traveled with group
I paid for parking and can't find the Expedia confirmation and the hotel does not have anything saying that I paid
Stayed 1 night in Oct 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and entire facility were very clean. Staff was polite and food was all good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rodney

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and wonderful location. Restaurant and bar were great!
Stayed 1 night in Oct 2025

8/10 Good

Jordan

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The hotel itself was nice (a little dated, but nice). Would I pay that rate to stay there again? No. The area around the hotel was surrounded by a bunch of loitering men, cars driving by blaring music, and had an aura of sketch. It's a real shame because the lighthouse area seemed so perfect for a family-friendly outing. Felt like I had to look over my shoulder the whole time I was outside.
Stayed 1 night in Sep 2025

8/10 Good

Mathew, Saratoga Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Good beautiful place to stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Geoffrey

Stayed 2 nights in Oct 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Pat

Stayed 5 nights in Oct 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Malik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, front desk is pretty slow took 28 min to check in with a line of 7 people but other than that excellent place!
Stayed 1 night in Sep 2025

10/10 Excellent

Mellisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Hannah

Stayed 1 night in Sep 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has beautiful views of the bay and marina. The amount of restaurants within walking distance was fantastic.
Stayed 2 nights in Sep 2025

4/10 Poor

Shelley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The room was fine—clean and updated. We had our pets with us and were disappointed that there was literally no where for them to go to the bathroom anywhere around the hotel. But the main disappointment for us was the noise above our room. We were on the 7th floor and apparently there is a nightclub on the 8th floor. There was no noise insulation between our room and the club. We heard every time a chair scrapped across the floor. This noise went on past 1am. We called twice to the front desk and first they did not explain that there was a club above. They just said they would look into the noise. The second time I called—at 12am—they explained there was a “lounge and club” on the 8th floor and we would just have to deal with it. It would have been helpful to know that the first time we called down. The young woman at the front desk was unapologetic and unsympathetic that we could not sleep. I am very surprised to receive this lack of service from a Marriott property. We will not be back.
Stayed 1 night in Sep 2025

8/10 Good

Gregory

Business traveler
Liked: Amenities
Liked it
Stayed 3 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 3 nights in Sep 2025

2/10 Terrible

Gregory M

Stayed 4 nights in Sep 2025

6/10 Okay

Shawn

Liked: Staff & service
Stayed 2 nights in Sep 2025

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