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The General Palmer Hotel

4.0 star property

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Photo gallery for The General Palmer Hotel

Interior entrance
Interior
Interior
Lobby lounge
Mountain view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
567 Main Avenue, Durango, CO, 81301
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Place, Durango Area Tourism Office
    ‪3 min walk‬
  • Place, Animas River Trail
    ‪5 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪22 min drive‬

Room options

View all photos for Presidential King Suite

Presidential King Suite | Egyptian cotton sheets, premium bedding, pillowtop beds

Presidential King Suite

10.0 out of 10
Exceptional
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 Queen Bed

9.8 out of 10
Exceptional
(31 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, No Windows

Standard Room, 1 King Bed, No Windows | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed, No Windows

9.6 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, No Windows

Standard Room, 1 Queen Bed, No Windows | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed, No Windows

9.6 out of 10
Exceptional
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Palace Wing, 2 Queen Suite, Stair Access Only

Palace Wing, 2 Queen Suite, Stair Access Only | Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Wing, 2 Queen Suite, Stair Access Only

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Palace Wing, 1 Queen Bed, Stair Access Only

Palace Wing, 1 Queen Bed, Stair Access Only | Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Wing, 1 Queen Bed, Stair Access Only

10.0 out of 10
Exceptional
(2 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Palace Wing, 1 King Bed, Stair Access Only

Palace Wing, 1 King Bed, Stair Access Only | Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Wing, 1 King Bed, Stair Access Only

9.4 out of 10
Exceptional
(23 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Palace Wing, 1 King Suite, Stair Access Only

Palace Wing, 1 King Suite, Stair Access Only | Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Wing, 1 King Suite, Stair Access Only

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Palace Double Stair Access Only

Palace Double Stair Access Only | Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Double Stair Access Only

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

About the neighborhood

Durango

Located in Historic Downtown Durango, The General Palmer Hotel is adjacent to Durango and Silverton Narrow Gauge Railroad and within a 5-minute walk of other popular sights like Durango Area Tourism Office. This 4-star hotel has 39 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.1 miles
  • Durango Area Tourism Office - 3 min walk - 0.2 miles
  • Durango Arts Center - 5 min walk - 0.3 miles
  • Animas River Trail - 5 min walk - 0.3 miles
  • Fort Lewis College - 13 min walk - 0.7 miles

Getting around

  • Durango Narrow Gauge Railroad Station - 2 min walk
  • Durango–La Plata County Airport (DRO) - 22 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Steamworks Brewing Company - ‬5 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Esoterra Ciderworks - ‬1 min walk
  • ‪Durango Coffee Company - ‬2 min walk

About this property

The General Palmer Hotel

Dating back to 1898, The General Palmer Hotel offers coffee in a common area, a library, and a terrace. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this hot springs hotel include a banquet hall, a porter/bellhop, and a vending machine.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other standard amenities include iPod docks, free local calls, and ceiling fans. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property - evening/night
Historic Strater Hotel
Historic Downtown Durango
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,112 reviews
$286 nightly
The price is $328
Jun 1 - Jun 2
Total with taxes and fees
Historic Strater Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 20 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 75.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

Frequently asked questions

Are free cancellation options available at The General Palmer Hotel?

The General Palmer Hotel offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The General Palmer Hotel?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at The General Palmer Hotel on Jun 28, 2026 start from $278, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The General Palmer Hotel?

This hotel is situated in Historic Downtown Durango, just steps from Durango and Silverton Narrow Gauge Railroad, and within a 10-minute walk of Animas River Trail and Sorrel Sky Gallery. You'll also find Animas River and Durango Arts Center less than a mile away.

Will I be able to park at The General Palmer Hotel?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does The General Palmer Hotel include a casino?

No, The General Palmer Hotel doesn't have a casino.

Will I find an indoor pool at The General Palmer Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The General Palmer Hotel?

Amenities that appeal to couples at this historic hotel include Egyptian cotton sheets, a hydromassage showerhead, and bathrobes.

Does The General Palmer Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The General Palmer Hotel have a restaurant that serves breakfast?

The General Palmer Hotel offers free continental breakfast each morning though there is no restaurant.

Will The General Palmer Hotel allow pets to stay free of charge?

No, pets aren't allowed at The General Palmer Hotel.

Does The General Palmer Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The General Palmer Hotel?

The closest major airport to The General Palmer Hotel is Durango, CO (AMK-Animas Air Park), which is 5.7 mi away (10 minutes by car). Another top airport is Durango–La Plata County Airport (DRO), which is located 14.6 mi away (22-minute drive).

Can I book a room with a balcony at The General Palmer Hotel?

No, there aren't any guestrooms at The General Palmer Hotel that offer a balcony.

The General Palmer Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1002 reviews
Rating 8 - Good. 180 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Lisa, MANSFIELD CENTER

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent. We were disappointed in the generic breakfast. At an historical place, we expected something different but it was exactly the same as any Hampton Inn or Best Western. The room was clean and the bed was comfortable.
Stayed 1 night in Feb 2026

10/10 Excellent

Erich

Liked: Cleanliness, amenities, property conditions & facilities
wonderful place, i will be staying there again..the front desk staff did a great job, having great knowledge of the Hotel and it's history.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jamie

The room was clean but as we were looking for the remote we did find someone else's socks under the bed. The rest of the room was wonderful.
Stayed 1 night in Feb 2026

10/10 Excellent

Sabriena

Stayed 4 nights in Feb 2026

10/10 Excellent

Marty

Stayed 1 night in Feb 2026

10/10 Excellent

jennifer

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was such a great find! My husband and I have stayed in Durango, a few times. This was our first time at the hotel and we will be back for certain! Our room was great! Spacious and sew clean! The staff was so attentive, Chandler was great! He recommended some great things! I highly recommend this hotel! Breakfast was a nice surprise as well! If you're taking the train, this is the hotel for you! You can easily do a three minute walk there.
Stayed 2 nights in Feb 2026

8/10 Good

Debra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice hotel, great location, but very, very thin walls. We could hear the people in the next room who were talking softly. Also, the curtains in the room could not be kept open so you had to hold them open by hand in order to see out, which was weird. Room was clean. Bed was comfortable. Bathroom small. Breakfast was nice. Young men at the front desk were pleasant.
Stayed 1 night in Feb 2026

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities
I really enjoyed my stay with my husband. Chandler the front desk attendant was accommodating and had a deep understanding of the history of the Palmer. I highly recommend that if you’re visiting Durango stay at the Palmer!!
Stayed 1 night in Feb 2026

10/10 Excellent

REBECCA

Stayed 1 night in Nov 2025

10/10 Excellent

REBECCA

Liked: Cleanliness, staff & service, amenities
Staff very friendly clean environment
Stayed 1 night in Feb 2026

10/10 Excellent

Chelsea, Atlanta

Stayed 4 nights in Dec 2025

10/10 Excellent

Carrie

Stayed 2 nights in Feb 2026

10/10 Excellent

Kirsten

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good service. Nice. Quiet. Good breakfast. Beautiful vintage hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jay

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great!
Stayed 1 night in Jan 2026

8/10 Good

Ernestine

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean & staff very friendly
Stayed 1 night in Feb 2026

8/10 Good

Sonya

Liked: Cleanliness, staff & service, amenities
Courteous staff, clean room
Stayed 2 nights in Jan 2026

8/10 Good

Elizabeth

Stayed 5 nights in Jan 2026

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities
We stayed in a larger room in a separate building. Very nice room with a view of the hillside. Comfortable bed, nice bathroom, updated decor. Only downside was no elevator and scary outdoor stairs to access the second floor.
Stayed 1 night in Jan 2026

10/10 Excellent

Leslie

Stayed 1 night in Jan 2026

10/10 Excellent

Gary, Rio Rancho

Liked: Cleanliness, amenities, property conditions & facilities
R etching was great!
Stayed 2 nights in Jan 2026

10/10 Excellent

Connor

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The hotel is beautiful and clean, the historic ambience is great but not over done. I love the historic but safe and operational elevator. The room was very clean with comfortable beds with clean white linens. The bathroom was clean with the refillable shampoo, conditioner and body wash dispensers in good clean shape. They even had robes in the closet. Heat pump mini split for room heat and a large tv but we didn’t use so I can’t speak to the channel selection. The rooms were quiet and I didn’t hear much of the other guest, very minimal road noise from outside. Basic continental breakfast, and coffee tea station set up. Beautiful seating where you can see the Rio Grande train. Parking is good and safe. What more could you ask for?! I would recommend for the experience and the comfort. Last, the staff was super friendly and very accommodating, with attention to detail. Very hospitable. Thank you for the great stay!
Stayed 1 night in Jan 2026

8/10 Good

Emilia

Traveled with partner
Liked: Cleanliness, amenities
Couldn’t rate the breakfast because I didn’t have it. Be cautious booking through this company though because they state that the property doesn’t bill you until upon arrival but they did bill me two days before arrival and upon arrival so I was charged twice.
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The stay was great because of the convience to the train ride. In addition, the clean room, amenities, and staff were great too! Thank you for a wonderful stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Todd, Addison

Stayed 1 night in Dec 2025

10/10 Excellent

vickie

Stayed 2 nights in Jan 2026

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