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Quality Inn & Suites Des Moines - Merle Hay Road

2.5 star property
Hotel in Des Moines with free breakfast and a 24-hour business center

Choose dates to view prices

Photo gallery for Quality Inn & Suites Des Moines - Merle Hay Road

Lobby
Lobby
Indoor pool, sun loungers
Desk, iron/ironing board, rollaway beds, free WiFi
Lobby

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
4995 Merle Hay Rd, Des Moines, IA, 50322
  • Merle Hay Mall
    ‪3 min drive‬
  • Drake University
    ‪8 min drive‬
  • Casey's Center
    ‪13 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪22 min drive‬

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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(39 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(32 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Des Moines

Located in Lovington within 2 miles (3 km) of Merle Hay Mall, Quality Inn & Suites Des Moines - Merle Hay Road is within a few miles (5 km) of Pioneer Hi-Bred Headquarters. This 116-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Merle Hay Mall - 3 min drive - 1.5 miles
  • Drake University - 8 min drive - 4.6 miles
  • Living History Farms - 9 min drive - 7.1 miles
  • Iowa Events Center - 12 min drive - 7.2 miles
  • Casey's Center - 13 min drive - 7.4 miles

Getting around

  • Des Moines International Airport (DSM) - 35 min drive

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪Sonic Drive-In - ‬14 min walk
  • ‪Buffalo Wild Wings - ‬18 min walk

About this property

Quality Inn & Suites Des Moines - Merle Hay Road

Hotel in Des Moines with free breakfast and a 24-hour business center
Guests of Quality Inn & Suites Des Moines - Merle Hay Road enjoy an indoor pool, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, a meeting room, and a computer station.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 250.00 per stay
  • Cleaning fee: USD 2 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Quality Des Moines
Quality Inn Des Moines
Quality Inn Suites
Quality Inn Suites Des Moines Merle Hay Road
Quality Inn & Suites Des Moines - Merle Hay Road Hotel
Quality Inn & Suites Des Moines - Merle Hay Road Des Moines

Frequently asked questions

Is free cancellation available at Quality Inn & Suites Des Moines - Merle Hay Road?

Quality Inn & Suites Des Moines - Merle Hay Road provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn & Suites Des Moines - Merle Hay Road?

As of Jul 30, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Des Moines - Merle Hay Road on Aug 25, 2025 start from $67.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Quality Inn & Suites Des Moines - Merle Hay Road?

This hotel is situated in Lovington, close to Casey's Center, Merle Hay Mall, and Living History Farms. You'll also find Buccaneer Arena and Iowa Gold Star Military Museum within a short drive.

Is parking available on site at Quality Inn & Suites Des Moines - Merle Hay Road?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Quality Inn & Suites Des Moines - Merle Hay Road include a casino on the premises?

No, Quality Inn & Suites Des Moines - Merle Hay Road doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites Des Moines - Merle Hay Road?

Yes, this hotel has an indoor pool.

Is Quality Inn & Suites Des Moines - Merle Hay Road good for couples?

Couples will appreciate amenities like an indoor pool, free breakfast, and a 24-hour front desk at this hotel.

Are there hot tubs at Quality Inn & Suites Des Moines - Merle Hay Road?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites Des Moines - Merle Hay Road have a restaurant that serves breakfast?

Quality Inn & Suites Des Moines - Merle Hay Road offers free continental breakfast though there is no restaurant.

Does Quality Inn & Suites Des Moines - Merle Hay Road allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Inn & Suites Des Moines - Merle Hay Road for a fee of USD 20 per pet, per night.

Are there connecting rooms at Quality Inn & Suites Des Moines - Merle Hay Road?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Quality Inn & Suites Des Moines - Merle Hay Road?

The closest major airport to Quality Inn & Suites Des Moines - Merle Hay Road is Des Moines International Airport (DSM), which is 22.4 mi away (35 minutes by car).

Are there rooms with balconies that I can book at Quality Inn & Suites Des Moines - Merle Hay Road?

No, there aren't any guestrooms with balconies at Quality Inn & Suites Des Moines - Merle Hay Road.

Quality Inn & Suites Des Moines - Merle Hay Road Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 323 out of 982 reviews
Rating 8 - Good. 314 out of 982 reviews
Rating 6 - Okay. 167 out of 982 reviews
Rating 4 - Poor. 83 out of 982 reviews
Rating 2 - Terrible. 95 out of 982 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Horacio, Iowa City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine, except for the furniture which looked a little bit outdated. Also, pillows were not as nice as in many other places, but they were all comfortable. Overall, good place for the money. Breakfast was limited but good enough.
Stayed 1 night in Apr 2025

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Shiree

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were disappointed with our experience. The staff was unwilling to work with us even though we reached out several days before our stay. The entire establishment smelled strongly of cigarettes and marijuana. For safety, the back door was supposed to be secured, but it did not lock properly. Additionally, the hotel is located right off the highway, which made it noisy. We would not stay here again.
Stayed 3 nights in Apr 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was a little stinky
Stayed 1 night in Apr 2025

4/10 Poor

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Cynthia

Traveled with partner
Disliked: Property conditions & facilities
It was a quiet room. The staff was friendly. The sheets were very wrinkled. The bathroom has a pocket door which was hard to close. We stayed for two nights three days.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

KENT

Liked: Cleanliness, staff & service, property conditions & facilities
The QUALITY INN outside marquee/sign is insubstantial! Your grounds are unattractivel The staff is pleasant....
Stayed 2 nights in Apr 2025

8/10 Good

Rhonda

Liked: Amenities
Disliked: Property conditions & facilities
Older building with new flooring. Things work for the most part.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room was dirty floor wasn’t vacuumed dog hair all over the bed and the list could go on. Oh yeah, bedbugs!
Stayed 3 nights in Apr 2025

10/10 Excellent

Bertie

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 1 night in Apr 2025

2/10 Terrible

Denice

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled like an ashtray the 3 days we stayed. Remote for TV didn’t work tried calling front desk from phone not connected. Just fast busy tried them all. Walked down to get batteries I was given another remote. The walk is a block away from front desk. Back door didn’t need room key to get in. Hole in bathroom sink. We came back from Drake relays to find brown dirty rag by TV. Looked like poop on it. No privacy/ clean room sign. I never have my room cleaned when I stay anywhere. Well they picked it up but left the poopy colored hand towel. Idk where is came from!
Stayed 2 nights in Apr 2025

8/10 Good

Jody

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Jeff

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very well maintained and quiet
Stayed 2 nights in Apr 2025

10/10 Excellent

Willie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of the room,the bathroom counter space,the access to shopping, and dine out,plus freeway access,very accommodating
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, room comfort
M
Stayed 1 night in Apr 2025

6/10 Okay

Theresa

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Not happy

Upon entering the room we found half of the curtains hanging down. I placed something on the entertainment center and the whole thing wobbled. The door to the bathroom had paint chipping on the floor. The shampoo and conditioner bottle were used. Later that night the people in the next room started fighting and we could hear the whole conversation, this went on until after 3AM. We contacted the front desk and it was quiet for 10 minutes and startedup again. We had to pay a deposit for our dog and part of the form said we needed to keep the dog quiet which we did. These people should have had to pay a deposit for their behavior.
Stayed 1 night in Apr 2025

8/10 Good

Chance

Liked: Cleanliness, staff & service, amenities
The only complaint I have is that they need to have both maintenance and housekeeping be more attentive. when I initially went to my room after checking in the door wasn't fully closed because it needed a push to fit in the frame.
Stayed 1 night in Apr 2025

6/10 Okay

Shoke

Traveled with family
Disliked: Amenities, property conditions & facilities
I didn’t like the bathrooms and the TV
Stayed 1 night in Apr 2025

4/10 Poor

Angel

Business traveler
Disliked: Amenities
Spider in the washroom
Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is great and very friendly atmosphere. Great food places near by.
Stayed 1 night in Apr 2025

2/10 Terrible

Tenia

Stayed 2 nights in Apr 2025

6/10 Okay

Susan A

Liked: Cleanliness, room comfort
Disliked: Staff & service

Missing hairdryer

My room did not have a hair dryer when I checked in (11:45 pm) I went to the front desk and they said they would bring one to my room the next morning. By roughly 9 the next morning I still didn’t have one. I asked housekeeping and they told me to call the front desk, I did and several minutes later I was brought one. I plugged it in and turned it on and the inside of the hairdryer literally was on fire blowing white smoke. I immediately unplugged it and left it set as I had to leave for the day. When I returned I took the faulty hairdryer to the front desk and told him what had happened and that could I please get another one, but I needed it early 7:30-8. By 830. I still did not have a hairdryer. I went down and ate breakfast and then stopped at the desk and asked them for a hairdryer, by 10 o’clock I still did not have one and I had to leave for the day. I don’t carry my own because it takes so much space up and one is always furnished. I always have had good service at this hotel and was extremely disappointed and on a sidenote, I did not request it, but I had a handicap room on the main floor by the side entrance, perhaps signs posted would discourage youngsters from running up and down the stairs at a time people would be sleeping.
Stayed 2 nights in Apr 2025

8/10 Good

Monica

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Joyce

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Honestly it was very dirty, there was an ant on my bed. Not only that it was not clean at all! The carpet, looked disgusting. The bathroom as well just was not cleaned well. I’m not usually a person who complains, but we heard a mouse in the walls. The one good thing about the place was staff, they were super kind! But in all the place was not great
Stayed 1 night in Apr 2025

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