No business center, housekeeping skipped my room, food in Library poor. Breakfast was good but need more waitstaff
Overall, solid choice and would stay again. Its 99 years old and very charming. We had a very good size room, comfy bed, spacious bathroom with a modern shower. Dallas is a very spread out city so you are likely to need a car no matter what. There were some good food options to walk to in the area though. Felt like a very safe area. Nice bar in the hotel. Our heat keep breaking and it took me complaining about it 3 times before they did something. Overall, would stay again
What an amazing hotel. The staff is friendly and the location is great.
The only reason it didn’t get 5 stars was we had to go up 2 floors to find a functioning ice machine.
I loved the live music and how clean it was. Can’t wait to come to Dallas and stay here again :).
The front desk and customer service is terrible. I've been given the go around just trying to understand why I was being charged for certain items.
Lovely. Nice place
This property is very nice in the lobby, but the rooms are very dated. My room had an usual smell (which I was planning on just ignoring) and was very warm when I got in. I went to dinner and came back, and the room was 85 degrees. I went down at 11:30 PM to tell them and the person behind the desk offered to get the engineer... I eventually switched rooms but overall the rooms are old, poorly designed, and now I've got random charges from the hotel that I'm not sure what they are. Not that great for the money.
Everthing was good except the woman who checked us in. Very negative initial greeting, but good otherwise.
very nice
On one of the coldest weekends in Dallas our heater did not work the first night. It was a constant 64 degrees the first night. We checked in late and did not realize it wasn’t getting warmer in the room until the middle of the night. Not good for our children. Upon raising an issue with the staff we were told it would be taken care of. Never received a call back or notification that it was fixed. When we arrived back to the hotel the 2nd night we brought it up and we’re told that they knew nothing about it and would send an engineer up. Turns out all that was needed was for the unit to be reset and filter changed out. Come on guys. For $300/night I expect better.
No microwave or refrigerator in room. Outside street noise penetrated room. Rooms need better sound proofing. No ice machine on floor.
A sign to the spa would be behooving... A shout out to Natalia at the front desk for her kindness and attention. Everyone was super nice. Everything was clean and tidy. I recommend a visit to see Kelli, she gives a great hair treatment and made me feel right at home! Hotel is only minutes from food and entertainment. I would visit again!
Beautiful building, modernized fir technology. New construction across street made for noisy morning and afternoon. Pool is lovely, quiet. Elegant dinning room no longer serves dinner- sad. Would go back in a heartbeat.
Located in Oak Lawn, Warwick Melrose Dallas is within 2 miles (3 km) of popular attractions such as Dallas Market Center and American Airlines Center. This 184-room hotel has conveniences like a restaurant, a full-service spa, and an outdoor pool.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with cooked-to-order breakfast, available for a fee.
LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, coffee makers, and ceiling fans.
At Warwick Melrose Dallas, guests enjoy a full-service spa, an outdoor pool, and a gym. Valet parking is available for USD 45.00 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and conference space.
No business center, housekeeping skipped my room, food in Library poor. Breakfast was good but need more waitstaff
Overall, solid choice and would stay again. Its 99 years old and very charming. We had a very good size room, comfy bed, spacious bathroom with a modern shower. Dallas is a very spread out city so you are likely to need a car no matter what. There were some good food options to walk to in the area though. Felt like a very safe area. Nice bar in the hotel. Our heat keep breaking and it took me complaining about it 3 times before they did something. Overall, would stay again
Julie - Thank you for taking the time to share your experience at the Warwick Melrose. We are delighted you enjoyed our safe neighborhood and cultured area of the city. We apologize that you experienced an issue with the heat and that it took so long to repair. We hope to welcome you back soon.
Thank you so much for your feedback. We look forward to seeing you again soon.
What an amazing hotel. The staff is friendly and the location is great.
Brent - Thank you for choosing Warwick Melrose and for sharing your experience. We look forward to your next stay!
The only reason it didn’t get 5 stars was we had to go up 2 floors to find a functioning ice machine.
Thank you for your feedback, we look forward to seeing you again soon.
I loved the live music and how clean it was. Can’t wait to come to Dallas and stay here again :).
Sandy - Thank you for sharing your experience. Housekeeping and the team were excited to see that you appreciate their hard work. The music in the Library Bar is always a hit and we are glad that you enjoyed it.
The front desk and customer service is terrible. I've been given the go around just trying to understand why I was being charged for certain items.
Hi Kelsey, I am so terribly sorry that you have not received great customer service. We are committed to making this right. Please reach out to me directly at the hotel.
Lovely. Nice place
Thank you. We appreciate your feedback. Wishing you wonderful and safe future travels!
This property is very nice in the lobby, but the rooms are very dated. My room had an usual smell (which I was planning on just ignoring) and was very warm when I got in. I went to dinner and came back, and the room was 85 degrees. I went down at 11:30 PM to tell them and the person behind the desk offered to get the engineer... I eventually switched rooms but overall the rooms are old, poorly designed, and now I've got random charges from the hotel that I'm not sure what they are. Not that great for the money.
Michele - We apologize for not meeting your expectations. We are committed to our guests and will work on the items you have listed. Hopefully you will one day return.