MainStay Suites Addison-Dallas

2.5 star property
Suburban hotel with an outdoor pool and free breakfast

Choose dates to view prices

Photo gallery for MainStay Suites Addison-Dallas

Coffee service
Lobby
Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board
Lobby
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
15200 Addison Road, Building A, Addison, TX, 75001
  • Place, Addison Circle Park
    ‪5 min walk‬
  • Place, WaterTower Theater
    ‪7 min walk‬
  • Place, Village on the Parkway
    ‪13 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪19 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Addison

MainStay Suites Addison-Dallas places you within a short walk of Addison Circle Park and within a mile (2 km) of Village on the Parkway. This 70-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Addison Circle Park - 5 min walk - 0.3 miles
  • WaterTower Theater - 7 min walk - 0.4 miles
  • Village on the Parkway - 13 min walk - 0.7 miles
  • Quorum Park - 20 min walk - 1.1 miles
  • Mary Kay Museum - 2 min drive - 1.2 miles

Getting around

  • Addison Station - 5 min walk
  • Dallas Union Station - 15 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 28 min drive

Restaurants

  • ‪OAKD BBQ - ‬10 min walk
  • ‪Improv Comedy Club - ‬6 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬4 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Ida Claire - ‬7 min walk

About this property

MainStay Suites Addison-Dallas

Suburban hotel with an outdoor pool and free breakfast
At MainStay Suites Addison-Dallas, guests have access to an outdoor pool, free WiFi in public areas, and conference space. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
43-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchens, refrigerators, and microwaves.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 344 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 125 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Hotel Addison Galleria
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Galleria
Hotel Hawthorn Suites by Wyndham Addison Galleria Addison
Addison Hawthorn Suites by Wyndham Addison Galleria Hotel
Hotel Hawthorn Suites by Wyndham Addison Galleria
Hawthorn Suites by Wyndham Addison Galleria Addison

Frequently asked questions

Is free cancellation available at MainStay Suites Addison-Dallas?

MainStay Suites Addison-Dallas provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at MainStay Suites Addison-Dallas?

As of Jan 31, 2026, prices found for a 1-night stay for 2 adults at MainStay Suites Addison-Dallas on Feb 1, 2026 start from $55.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of MainStay Suites Addison-Dallas?

This hotel is located in Addison, a short 9-minute walk from Addison Circle Park and also 15 minutes on foot from Village on the Parkway. You'll also find Galleria Dallas and Quorum Park within a short drive.

Will I be able to park at MainStay Suites Addison-Dallas?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does MainStay Suites Addison-Dallas include a casino at the property?

No, MainStay Suites Addison-Dallas doesn't have a casino.

Is there an indoor pool at MainStay Suites Addison-Dallas?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at MainStay Suites Addison-Dallas?

Couples staying at this hotel will appreciate amenities like a kitchen and premium bedding as well as an outdoor pool.

Are there hot tubs at MainStay Suites Addison-Dallas?

No, this hotel doesn't have a spa tub.

Does MainStay Suites Addison-Dallas have a restaurant with a breakfast menu?

MainStay Suites Addison-Dallas offers free on-the-go breakfast each morning though there is no restaurant.

Does MainStay Suites Addison-Dallas allow pets to stay for free?

Although they can't stay for free, pets are welcome at MainStay Suites Addison-Dallas for a fee of USD 20 per pet, per night.

Are there connecting rooms at MainStay Suites Addison-Dallas?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to MainStay Suites Addison-Dallas?

The closest major airport to MainStay Suites Addison-Dallas is Love Field Airport (DAL), which is 11.4 mi away (22 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 22.1 mi away (28-minute drive).

Are there rooms with balconies that I can book at MainStay Suites Addison-Dallas?

No, there aren't any guestrooms with balconies at MainStay Suites Addison-Dallas.

MainStay Suites Addison-Dallas Reviews

Reviews

6.6
Rating 10 - Excellent. 262 out of 999 reviews
Rating 8 - Good. 238 out of 999 reviews
Rating 6 - Okay. 166 out of 999 reviews
Rating 4 - Poor. 156 out of 999 reviews
Rating 2 - Terrible. 177 out of 999 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a disability, and the staff went the extra effort to accommodate me.
Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Stayed 7 nights in Oct 2025

4/10 Poor

Laquisha

Stayed 1 night in Oct 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Overall, a good value. No breakfast or working elevator was definitely a bummer, but tolerable for the price.
Stayed 3 nights in Oct 2025

4/10 Poor

Jay

Disliked: Cleanliness, property conditions & facilities
No breakfast. Room was a smoking room and smelled horrible. I really would like a refund. No other rooms available. I will not go back there.
Stayed 1 night in Oct 2025

10/10 Excellent

Daisy

Stayed 1 night in Oct 2025

10/10 Excellent

charles

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevator has never worked in the 4 years I've stayed here
Stayed 1 night in Oct 2025

2/10 Terrible

Towsif

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was good on this property. Parking lot felt super unsafe. Roaches everywhere. Carpet full of stains. The door latch was taken out. I had to put a chair against the door.
Stayed 1 night in Oct 2025

6/10 Okay

Kristin

Liked: Room comfort
Disliked: Property conditions & facilities
The first one they gave me had no towels in the bathroom and no remote control so I asked to switch rooms and when they gave me a second room the second room I walked into the air conditioning was completely off. Management there was kind of understaffed didn't really know what they were doing but overall decent bathroom comfortable bed but definitely the hotel needs some work
Stayed 1 night in Oct 2025

2/10 Terrible

Owen

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
RUN.
Stayed 4 nights in Oct 2025

2/10 Terrible

Daralynn

Disliked: Cleanliness, property conditions & facilities
No Breakfast as stated and there was roaches but the team and the front desk was nice
Stayed 2 nights in Sep 2025

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Aime, Cibolo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
“Breakfast included” was a packaged honeybun and old coffee. There was mold in the ceiling, old broken tv stacked on new tv in the sitting room, stained bedding. Though inexpensive, we still over paid.
Stayed 2 nights in Sep 2025

2/10 Terrible

Kim

Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t do it

Roach infested, stovetop did not work. Room dirty. Sheets stained. No pool first 2 days. Breakfast minimum. Does seem to be under Renovation. But much nicer suites close for same or lower price
Stayed 5 nights in Sep 2025

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Jude

Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Denzel

Stayed 7 nights in Aug 2025

2/10 Terrible

Gurmit

Disliked: Cleanliness, property conditions & facilities
This hotel is the worst property in the world, & in my 30 yrs of travel it's the crappiest hotels of them all by a long way. The whole hotel is outdated big time, dirty carpets everywhere with mega animal stains, smells vulgar & enough to make you vomit, pets stay here so it's smells vile & of cats & dogs! Rooms are the same, smelly, disgusting, stained carpets very very old & outdated. I wud never stay her again even if it was free. Avoid at all cost or stay at your own peril. Score of 1/10!
Stayed 2 nights in Aug 2025

4/10 Poor

Carolyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was not clean, stains and roaches all over the place. Quality has really gone down over the years and it’s very disappointing. Staff and front desk was very helpful and attentive and seemed to have helped as much as they possibly could. Still waiting to hear from upper management or to speak with someone in regards to my stay.
Stayed 3 nights in Aug 2025

2/10 Terrible

Elena

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Place is dirty and roach infested. Hallways smell like urine
Stayed 3 nights in Aug 2025

2/10 Terrible

Pamela Garcia and James

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches, Dish washer didn't work, It smelled terrible in the building, elevator was not working, Room was dirty, Night worker was asleep at the desk,
Stayed 2 nights in Jul 2025

4/10 Poor

Guadalupe

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I hated my stay here. They charged a $100 deposit for a rundown, unsafe hotel. The first front desk representative was rude and clueless. The elevator didn’t work, the building was hot, humid, and smelled like cigarettes. People were walking around without shirts or in just underwear. Our room door didn’t close properly, the bathroom door wouldn’t shut, the towels and furniture were stained, and there were roaches. The only positive was the representative at checkout, who was polite but everything else, and especially the first staff member, was awful.
Stayed 1 night in Aug 2025

2/10 Terrible

jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusted

It was extremely dirty, the inside of the hotel smelled like urine and musty. There were cockroaches in the bathroom and on the bed. The staff werent able to make me a room key so she opened the room key with her master key and said not to leave the room because she cant make a key. Im extremely disappointed and waste of money.
Stayed 1 night in Aug 2025

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025