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Five Volcanoes Boutique Hotel

3.5 star property
Hotel in Cyuve with free breakfast and a 24-hour front desk

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Photo gallery for Five Volcanoes Boutique Hotel

Outdoor pool, pool umbrellas, sun loungers
Breakfast, lunch and dinner served
Deluxe Double Room Single Use | Minibar, desk, blackout drapes, bed sheets
Exterior
Flat-screen TV

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
B.P. 3103, Kigali, Cyuve
  • Volcanoes National Park
  • Cathedral of Ruhengeri
    ‪4 min drive‬
  • Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund
    ‪10 min drive‬
  • Goma (GOM)
    ‪80 min drive‬

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Room options

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use | Minibar, desk, blackout drapes, bed sheets

Deluxe Double Room Single Use

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, desk, blackout drapes, bed sheets

Deluxe Double Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Cyuve

Five Volcanoes Boutique Hotel is located 3 mi (4.9 km) from Cathedral of Ruhengeri and within a 10-minute drive of Shyira Diocese Cathedral. This 11-room, 3.5-star hotel has free breakfast along with conveniences like an outdoor pool and free self parking.

What's nearby

  • Cathedral of Ruhengeri - 4 min drive - 3.0 miles
  • Musanze Modern Market - 6 min drive - 4.0 miles
  • Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund - 10 min drive - 6.7 miles
  • Musanze Caves - 21 min drive - 13.4 miles
  • Mgahinga Gorilla National Park - 57 min drive - 28.9 miles

Restaurants

  • ‪Amikus Coffee & Pizza - ‬6 min drive
  • ‪Migano Cafe, Lounge, and Grill - ‬5 min drive
  • ‪Crema - ‬4 min drive
  • ‪Volcana Lounge - ‬5 min drive
  • ‪La Paillotte - ‬6 min drive

About this property

Five Volcanoes Boutique Hotel

Hotel in Cyuve with free breakfast and a 24-hour front desk
Guests staying at Five Volcanoes Boutique Hotel enjoy an outdoor pool, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 250 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a meeting room, a terrace, and a fireplace in the lobby.
Guests can expect to find flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Balconies or patios, dining areas, and refrigerators are other standard amenities.
An outdoor pool and a children's pool are on site.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

Languages

English, French

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Fan
  • Living room

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 265.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 250 per vehicle (one way)
  • Rollaway bed fee: USD 265.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Five Volcanoes Boutique Hotel Ruhengeri
Five Volcanoes Boutique Ruhengeri
Five Volcanoes Boutique
Five Volcanoes Hotel Cyuve
Five Volcanoes Boutique Hotel Hotel
Five Volcanoes Boutique Hotel Cyuve
Five Volcanoes Boutique Hotel Hotel Cyuve

Frequently asked questions

Is a free cancellation option available at Five Volcanoes Boutique Hotel?

Five Volcanoes Boutique Hotel offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do near Five Volcanoes Boutique Hotel?

This hotel is located in Cyuve, close to Volcanoes National Park, Cathedral of Ruhengeri, and Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund. You'll also find Shyira Diocese Cathedral and Musanze Modern Market within a short drive.

Will I be able to park at Five Volcanoes Boutique Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Five Volcanoes Boutique Hotel?

Spa services at the hotel include massages.

Does Five Volcanoes Boutique Hotel have a casino?

No, Five Volcanoes Boutique Hotel doesn't have a casino.

Will I find an indoor pool at Five Volcanoes Boutique Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Five Volcanoes Boutique Hotel good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Five Volcanoes Boutique Hotel?

No, this hotel doesn't have a spa tub.

Does Five Volcanoes Boutique Hotel feature a restaurant that includes a breakfast menu?

Yes, Five Volcanoes Boutique Hotel serves free buffet breakfast each morning from its restaurant.

Will Five Volcanoes Boutique Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Five Volcanoes Boutique Hotel.

Does Five Volcanoes Boutique Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Five Volcanoes Boutique Hotel?

Yes, every guestroom at Five Volcanoes Boutique Hotel comes with a balcony with some featuring pool views.

Five Volcanoes Boutique Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 4 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely horrible! It is incredibly overpriced, at the same rate as a Luxury Hotel, but they have service comparable to a Motel in Rural Alabama. They don't have a restaurant, they have a cafeteria with a fixed menu. The portions are tiny (cheap) and I left each meal still feeling hungry. They do not have internet in the Rooms. They do not stock their minibar. Half of the electrical outlets in each room do not work. The entrance of each room is accessed through a back alley walkway so that the rooms feel like a Maids Quarters. Each room is built out of cinderblocks and no insulation, so it is very cold at night. The bathroom showers do not drain correctly so the bathroom will flood during a shower. The rooms are not properly cleaned for new guests, and running your finger along surfaces yields a large amount of dust. Criminally Overrated!
Stayed 3 nights in Mar 2021

10/10 Excellent

June, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool to relax by. Terrific staff and food.
Stayed 1 night in Dec 2019

10/10 Excellent

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best!

This was one of the best hotel experiences i have ever had! The staff was so welcoming and helpful. They even clean your hiking boots. I would come back just to stay here one more night.
Stayed 2 nights in Jan 2020

10/10 Excellent

Robin, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing hotel - Woken by stunning birdsong, terrific views of the volcanoes, excellent food and great wine selection. I had wonderful service from the small & dedicated staff. They arranged a super guide (Honore) to take me gorilla trekking. Couldn’t fault the place!
Stayed 2 nights in Nov 2018

10/10 Excellent

Milli, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, nice pool and good food. We stayed in a deluxe room which was lovely and spacious. The rooms are a little dark but have a nice little terrace with two comfortable chairs. Nice touch to have a fridge/minibar and kettle with coffees and teas supplied. I had a massage which was excellent and the cleaning of the boots post trek and snack pack provided all were nice touches that added to our positive experience. Would definitely recommend staying here!
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

July 2018

The staff were welcoming and accommodating. The hotel was quiet, clean and enjoyable. The food was good and the pool area was pleasant and inviting.
Stayed 2 nights in Jul 2018

8/10 Good

MANJIT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

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