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Mansión Alcázar Boutique Hotel

4.0 star property
Historic hotel with a full-service spa and free breakfast
VIP Access

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Photo gallery for Mansión Alcázar Boutique Hotel

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Creator video - submitted by Alice Mathieson
Exclusive Suite, Multiple Beds, Kitchen, Executive Level | 1 bedroom, premium bedding, in-room safe, individually decorated
Garden
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Bolivar 12-55 Y Tarqui, Cuenca, Azuay, 010104
  • Place, New Cathedral of Cuenca
    ‪3 min walk‬
  • Place, Calderon Park
    ‪3 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪12 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Exclusive Suite, 1 King Bed with Sofa bed, Kitchen, Executive Level

Exclusive Suite, 1 King Bed with Sofa bed, Kitchen, Executive Level | 1 bedroom, premium bedding, in-room safe, individually decorated

Exclusive Suite, 1 King Bed with Sofa bed, Kitchen, Executive Level

  • 688 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Double Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Double Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Double Room, 1 Double Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Twin Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Suite, 1 King Bed

Traditional Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Traditional Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Exclusive Suite, Multiple Beds, Kitchen, Executive Level

Exclusive Suite, Multiple Beds, Kitchen, Executive Level | 1 bedroom, premium bedding, in-room safe, individually decorated

Exclusive Suite, Multiple Beds, Kitchen, Executive Level

  • 689 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Cuenca

Located in Downtown Cuenca, Mansión Alcázar Boutique Hotel is adjacent to San Cenaculo Church and within a 5-minute walk of Church of Santo Domingo. This 4-star hotel welcomes guests with 19 rooms and conveniences like a full-service spa, free in-room WiFi, and a 24-hour business center.

What's nearby

  • New Cathedral of Cuenca - 3 min walk - 0.2 miles
  • Calderon Park - 3 min walk - 0.2 miles
  • Río Tomebamba & Calle Larga - 12 min walk - 0.7 miles
  • Alejandro Serrano Aguilar Stadium - 17 min walk - 0.9 miles
  • Mall del Rio - 4 min drive - 1.7 miles

Getting around

  • 14n - Antonio Borrero Station - 9 min walk
  • Gaspar Sangurima Tram Station - 14 min walk
  • Cuenca (CUE-Mariscal Lamar) - 7 min drive

Restaurants

  • ‪Jodoco Belgian Brew - ‬4 min walk
  • ‪Chocolateria Dos Chorreras - ‬3 min walk
  • ‪Mangiare Bene - ‬3 min walk
  • ‪Yaw - ‬5 min walk
  • ‪Hot Dog del Tropical - ‬5 min walk

About this property

Mansión Alcázar Boutique Hotel

Historic hotel with a full-service spa and free breakfast
A full-service spa, a sauna, and free WiFi in public areas are featured at Mansión Alcázar Boutique Hotel. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 13 per person one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this spa hotel include conference space, a 24-hour business center, and a computer station.
Guests can expect free WiFi and 46-inch LED TVs with satellite channels. Bathrooms offer free toiletries and bathrobes, and beds sport premium bedding. Other standard amenities include refrigerators, safes, and phones.
Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • CASA ALONSO

Things to do

  • Full-service spa
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room full-sized refrigerator/freezer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business center
  • 452 square feet of conference space
  • Computer station

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 2001
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LED TV with satellite channels

Food and drink

  • Free bottled water
  • Full-sized refrigerator/freezer
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Fees

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 13 per person (one-way)
  • Rollaway bed fee: USD 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Mansión Alcázar Boutique Hotel Cuenca
Mansión Alcázar Boutique Hotel
Mansión Alcázar Boutique Cuenca
Mansión Alcázar Boutique
Mansion Alcazar Cuenca
Mansion Alcazar Hotel Cuenca
Mansión Alcázar Boutique Hotel Hotel
Mansión Alcázar Boutique Hotel Cuenca
Mansión Alcázar Boutique Hotel Hotel Cuenca

Frequently asked questions

Is a free cancellation option available at Mansión Alcázar Boutique Hotel?

Mansión Alcázar Boutique Hotel offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Mansión Alcázar Boutique Hotel?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Mansión Alcázar Boutique Hotel on Oct 11, 2025 start from $206.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Mansión Alcázar Boutique Hotel?

This hotel is situated in Downtown Cuenca within a 10-minute walk of Calderon Park, University of Cuenca's Orchid Garden, and San Sebastian Plaza. You'll also find Plaza Rotary Market and Río Tomebamba & Calle Larga less than a mile away.

Is parking available on site at Mansión Alcázar Boutique Hotel?

Yes, there is accessible parking available.

Is there a spa available at Mansión Alcázar Boutique Hotel?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Swedish massages, and aromatherapy.

Does Mansión Alcázar Boutique Hotel feature a casino on the premises?

No, Mansión Alcázar Boutique Hotel doesn't have a casino.

Is there an indoor pool at Mansión Alcázar Boutique Hotel?

No, there is no indoor pool at this hotel.

Is Mansión Alcázar Boutique Hotel good for couples?

This boutique hotel offers plenty of amenities for couples including a bar, a garden-view restaurant, and a full-service spa.

Does Mansión Alcázar Boutique Hotel have a hot tub?

No, but this hotel does have a steam room.

Does Mansión Alcázar Boutique Hotel have a restaurant that serves breakfast?

Yes, Mansión Alcázar Boutique Hotel serves free cooked-to-order breakfasts at CASA ALONSO each morning.

Does Mansión Alcázar Boutique Hotel allow pets to stay free of charge?

No, pets aren't allowed at Mansión Alcázar Boutique Hotel though service animals are welcome.

Does Mansión Alcázar Boutique Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Mansión Alcázar Boutique Hotel?

The closest major airport to Mansión Alcázar Boutique Hotel is Cuenca (CUE-Mariscal Lamar), which is 2.2 mi away (7 minutes by car).

Can I book a room with a balcony at Mansión Alcázar Boutique Hotel?

No, there aren't any guestrooms with balconies at Mansión Alcázar Boutique Hotel.

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