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Hotel La Casona

3.0 star property
Victorian hotel with free breakfast and a 24-hour front desk

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Photo gallery for Hotel La Casona

Stately building with a classic facade, featuring a central entrance and columns supporting a covered porch with outdoor seating.
Discover a warm and inviting corridor with potted plants and a curved archway, offering a tranquil atmosphere.
Relax in a classic hotel room with a plush bed, comfortable armchair, and antique-style furniture.
Experience the classic charm of this hotel, featuring a curved facade and inviting outdoor spaces.
Enjoy a spread of fresh fruits, nuts, and cheese, along with warm beverages and freshly baked bread.

Popular amenities

  • Bar
  • Parking available
  • Parking included
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Miguel Cordero 2124 y Alfonso Cordero, Cuenca, Azuay
  • Alejandro Serrano Aguilar Stadium
    ‪5 min walk‬
  • Río Tomebamba & Calle Larga
    ‪10 min walk‬
  • New Cathedral of Cuenca
    ‪19 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪5 min drive‬

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Room options

View all photos for Triple Room

Triple Room | Down comforters, in-room safe, desk, laptop workspace

Triple Room

  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Bed

View all photos for Standard Studio Suite

Standard Studio Suite | Down comforters, in-room safe, desk, laptop workspace

Standard Studio Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | Down comforters, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)
  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Living area | 20-inch TV with cable channels

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Down comforters, in-room safe, desk, laptop workspace

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 5
  • 1 Double Bed OR 3 Twin Beds

About the neighborhood

Cuenca

Located in Huayna-Cápac, Hotel La Casona is within a 5-minute walk of sights such as Alejandro Serrano Aguilar Stadium and Cuenca Municipal Planetarium. This 3-star hotel has 21 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Alejandro Serrano Aguilar Stadium - 5 min walk - 0.3 miles
  • Río Tomebamba & Calle Larga - 10 min walk - 0.6 miles
  • Calderon Park - 17 min walk - 0.9 miles
  • New Cathedral of Cuenca - 19 min walk - 1.0 mile
  • Mall del Rio - 3 min drive - 1.5 miles

Getting around

  • Rio Yanuncay Tram Station - 6 min drive
  • Luis Cordero (Hermano Miguel) Station - 19 min walk
  • Cuenca (CUE-Mariscal Lamar) - 6 min drive

Restaurants

  • ‪Pronto Pizza - ‬3 min walk
  • ‪Café Del Parque - ‬3 min walk
  • ‪El Rey del Burrito - ‬2 min walk
  • ‪Golden Prague Pub - ‬3 min walk
  • ‪Chill & Grill - ‬3 min walk

About this property

Hotel La Casona

Victorian hotel with free breakfast and a 24-hour front desk
A local mainstay since 1895, Hotel La Casona offers free WiFi in public areas, free newspapers, and a terrace. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include laundry facilities, a porter/bellhop, and a hair salon.
20-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Washers/dryers, dining areas, and sitting areas are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 30 km
  • Free self parking on site
  • Extended parking on site (USD 10 per night)
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Family friendly

  • High chair
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1895
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Entertainment

  • 20-inch TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Desk
  • Dryer
  • Free weekday newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Extended parking fee: USD 10 per night
  • Late check-out fee: USD 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel La Casona Cuenca
La Casona Cuenca
Hotel Casona Cuenca
Casona Cuenca
Hotel La Casona Hotel
Hotel La Casona Cuenca
Hotel La Casona Hotel Cuenca

Frequently asked questions

Are free cancellation options available at Hotel La Casona?

Hotel La Casona offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What is there to do close to Hotel La Casona?

This hotel is situated in Huayna-Cápac, just steps from Alejandro Serrano Aguilar Stadium, and within a 10-minute walk of Cuenca Municipal Planetarium and Museum of Metals. You'll also find Río Tomebamba & Calle Larga and Puente Roto less than a mile away.

Is there parking available at Hotel La Casona?

Yes, self parking is offered for free at the hotel. Extended parking is available for USD 10 per night. RV/bus/truck parking is also available for guests.

Does Hotel La Casona have a casino on the premises?

No, Hotel La Casona doesn't have a casino.

Is there an indoor pool at Hotel La Casona?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel La Casona?

Couples staying at this hotel will appreciate amenities like a down comforter and a turndown service as well as a bar.

Does Hotel La Casona have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel La Casona have a restaurant with a breakfast menu?

Yes, Hotel La Casona serves free buffet breakfast from its restaurant.

Does Hotel La Casona allow pets to stay for free?

No, pets aren't allowed at Hotel La Casona.

Are there connecting rooms at Hotel La Casona?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel La Casona?

The closest major airport to Hotel La Casona is Cuenca (CUE-Mariscal Lamar), which is 2.4 mi away (6 minutes by car).

Are there rooms with balconies that I can book at Hotel La Casona?

Yes, some guestrooms at this hotel offer either a furnished balcony or a deck where guests can enjoy city views.

Hotel La Casona Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 55 reviews
Rating 8 - Good. 10 out of 55 reviews
Rating 6 - Okay. 7 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

8.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint, personable
Stayed 4 nights in Jan 2025

10/10 Excellent

DAVID VLADIMIR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sergio

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente en todos los aspectos
Stayed 3 nights in Sep 2024

10/10 Excellent

PATRICIO

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, rooms, breakfast, and especially staff were simply amazing. This will be my go-to hotel in Cuenca on every visit.
Stayed 4 nights in Sep 2024

10/10 Excellent

CRISTINA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this comforting place, the rooms cleans the vintage style I love it is close to the restaurants you can walk is safety and you have parking and all personal are very friendly I highly recommend this place is including breakfast also if you are in Cuenca don’t. Doubt to reserve this hotel also is ten minutes from the Central Park or downtown is a very good Location
Stayed 3 nights in Jun 2024

10/10 Excellent

Herta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spend a couple of days in the loving city of Cuenca. The Hotel is located in the modern area, one block away from a great supermarket, and 15 minute walk from the old town. The rooms are comfortable and clean- the bathroom a little small though.Great relation price and quality!
Stayed 2 nights in May 2024

10/10 Excellent

Jose L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hostel/inn. The cathedral/ historic center is a 20 minute walk. Taxis are available down the block. Breakfast was good. Eggs prepared your styled. With delicious cuenca bread. Surprisingly it was vey quiet. Even the neighborhood. I will return to La Casona for anothrr trip.
Stayed 1 night in Mar 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

It was exactly what we needed with friendly and helpful service and great location, walking distance to great eating spots, and 8 minutes on foot to city's historic centre. Overall, great experience.
Stayed 4 nights in Mar 2024

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When the staff found out we needed to leave at 6am, they offered breakfast early at 5:45 and made sure the cars were arranged for us to leave.
Stayed 3 nights in Feb 2024

10/10 Excellent

Billy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Sep 2023

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cuenca visit

Excellent and helpful staff. Great location, close to restaurants, bars and shopping. and 15 minute walk to El Centro. The breakfast is very good and staff helpful in special request.
Stayed 4 nights in Apr 2023

10/10 Excellent

Guillermo

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Buen lugar bien ubicado

8/10 Good

HAMILTON

Liked: Staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful.
Stayed 10 nights in Mar 2022

10/10 Excellent

Vicky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

We really liked the location. The hotel was clean. Staff was friendly. I just wished the bathtub had worked.
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful villa, lovely rooms in great area

Lovely area, beautiful villa and nice staff
Stayed 1 night in Dec 2018

8/10 Good

Ana, UIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location, very close to a supermarket

Close to downtown, beautiful neighborhood. Breakfast was ok, the bread sooo good.

6/10 Okay

ivan, fort pierce, fl

Liked: Cleanliness, staff & service, room comfort

Nice Hotel, expensive for the services offered

Nice Staff, very expensive for the Services offered

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

My stay at Hotel La Casona

The room was okay and very typical for Ecuador. The bathroom was tight but okay. No hot water at all and that was totally unacceptable. The hotel staff were fabulous. As good as it gets anywhere. Most spoke English which was very helpful. Breakfast was very nice also. We met many very nice people at the hotel. I would stay there again only if they fixed the hot water issue.

10/10 Excellent

Brett, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel a short distance from everything

Hotel La Casona is a very nice hotel located a short distance from the center of Cuenca. The rooms are very comfortable and clean. The staff is very friendly and willing to assist anyway possible. The hotel feels more like a bed & breakfast. The dining area is warm and inviting.

8/10 Good

daniel, bogota

Liked: Cleanliness, room comfort

Nice hotelo near the Old City. Well located

The staff is still not too well trained, I only stayed two of three days, and had no nice reply or assistance from the front desk clerk. I still need one day refund. Did not receive a bill nor invoice, I expect that it is not because they wish to keep money not caused. Else, ok.

10/10 Excellent

Joyce, New Braunfels, TX, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience

Even though there was only one English speaking person at the hotel our every need was met. The breakfast was delicious, the bathroom had been updated and there were plenty of blankets. We slept soundly though we were on the street side of the hotel. We will gladly stay there again

6/10 Okay

Thajauna Miller

Liked: Staff & service

Unattractive neighborhood

This hotel is significantly overpriced. I stayed here for five days and then moved to a hotel in the center of town for another seven days (that hotel was 60% cheaper, in a better neighborhood for tourists and the hotel was much nicer). The neighborhood is not inviting though I was told that this is one of the better neighborhoods of Cuenca - it is highly commercial, with no green space, or tourist attractions. My room was on the main street and very noisy - the windows are not double glazed. Hot water is available only in the morning. I used room service 3 different times and the food always arrived cold. Computer/internet access is excellent. All of the staff is friendly and helpful. The morning receptionist is especially helpful and he speaks English very well. I wish that I could rate this hotel higher but the physical plant makes that impossible.

10/10 Excellent

Kathryn, Punta Carnero, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Quiet

Was very pleased with Hotel La Casona. It is not close to the Parque de Calderon, however a brief taxi ride and you are among all that is going on! They also have true hot water...not from a 'widow maker' shower! Breakfast was good! Outside sitting area very comfortable! One of the desk clerks recommended we hired a driver, Angel, who speaks fluent English and is very knowledgeable of the area of Cuenca as well as surrounding cities. He took us to the only family left that makes and weaves a lot of different textile (and they are also for sell). From making the yarn, to dyeing it, using material that God has put on this earth....totally and all natural! The mother finishes some of them off by hand! It appears to be crocheted, however she does it with her fingers!!! AMAZED!!! Angel also took us to visit the location where they grow Orchids! I had no idea that it took so long to grow an Orchid! They have several different types! AMAZED!!!