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Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

3.0 star property

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Photo gallery for Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

Exterior
Property amenity
Fitness facility
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
800 South Route 31, Crystal Lake, IL, 60014
  • Place, Three Oaks Recreation Area
    ‪14 min walk‬
  • Place, Regal Crystal Lake Showplace
    ‪18 min walk‬
  • Place, Naval Base Great Lakes
    ‪41 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪44 min drive‬

Room options

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Lake View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Lake View

9.6 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(43 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Lake View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Lake View

7.8 out of 10
Good
(6 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(41 reviews)
  • 225 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Crystal Lake

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG places you within a short walk of Three Oaks Recreation Area and within a mile (2 km) of Regal Crystal Lake Showplace. This 197-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Three Oaks Recreation Area - 14 min walk - 0.8 miles
  • Regal Crystal Lake Showplace - 18 min walk - 1.0 mile
  • Six Flags Great America - 41 min drive - 31.1 miles
  • Donald E. Stephens Convention Center - 41 min drive - 38.0 miles
  • Naval Base Great Lakes - 41 min drive - 30.2 miles

Getting around

  • Cary Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 47 min drive

Restaurants

  • ‪Portillo's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Texas Roadhouse - ‬19 min walk

About this property

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

Guests staying at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG enjoy an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include refrigerators, coffee makers, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Lobby
Country Inn & Suites by Radisson, Crystal Lake, IL
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
8.8 out of 10, Excellent, 1,000 reviews
$102 nightly
The price is $115
Apr 12 - Apr 13
Total with taxes and fees
Country Inn & Suites by Radisson, Crystal Lake, IL

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16.99 per person
  • A restaurant

Restaurants on site

  • Three Oaks Lodge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 21,869 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 16.99 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago Nw Crystal Lk Conv Ctr
Holiday Inn Nw Lk Conv
Holiday Inn Nw Lk Conv Hotel
Holiday Inn Nw Lk Conv Hotel Crystal Chicago Ctr
Holiday Inn Chicago Nw Crystal Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr

Frequently asked questions

Is free cancellation available at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG on Apr 7, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

This hotel is located in Crystal Lake within a short 12-minute walk of Three Oaks Recreation Area. You'll also find Crystal Lake Park and Algonquin Historic Village Hall within a short drive.

Is there parking available at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG feature a casino on the premises?

No, Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 11:00 PM.

Is Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as an indoor pool and a restaurant.

Does Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG serves a full breakfast for a surcharge each morning at Three Oaks Lodge.

Will Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG though service animals are welcome.

Does Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

The closest major airport to Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG is Chicago, IL (PWK-Chicago Executive), which is 23.7 mi away (48 minutes by car). Another top airport is Chicago, IL (DPA-Dupage), which is located 24.5 mi away (55-minute drive).

Are there rooms with balconies at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

No, there aren't any guestrooms at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG that offer a balcony.

Does Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG have a wedding venue on site?

Take advantage of the wedding venue at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG if you plan to say "I do" during your trip.

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 489 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 73 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Carla

Stayed 1 night in Jan 2026

8/10 Good

Rhonda

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Sal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Joanne, Petersburg

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful! We loved the lobby, pool and restaurant and housekeeping was perfect. Special shout-out to Lynette in the restaurant! She was fabulous - attentive, personable and saw to it that all our needs were met. Excellent stay!
Stayed 3 nights in Dec 2025

10/10 Excellent

Nhia

Liked: Cleanliness, property conditions & facilities
Staff was very accommodating and the hotel was very clean, The lobby was decorated for the holidays and it was absolutely beautiful!!
Stayed 1 night in Dec 2025

10/10 Excellent

Steaven

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean, no isues checking in.
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, but did show signs of wear and tear the staff friendly and kept up with cleanliness. We have stayed at this Holiday Inn twice and would gladly do it again. The food was good.
Stayed 3 nights in Dec 2025

10/10 Excellent

Derek

Stayed 3 nights in Dec 2025

10/10 Excellent

Angie

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Clean room and great experience and staff
Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t have breakfast I think it was an extra charge we didn’t know this. The kitchen staff was rude when I called down to order regular cokes and kept trying to joke that he would add alcohol though I asked several times not to. I was with a recovering alcoholic so it was extremely rude.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yuridiana

Stayed 1 night in Dec 2025

10/10 Excellent

Dulyer Catalina

Traveled with family
Liked: Amenities
Nice place to stay, the pool is warm.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

8/10 Good

Collette

Room was clean and well done. Staff was great. The bathroom needs serious attention though. The shower faucet is pocked and rusted and can cut your hands. Suggest this gets addressed asap
Stayed 1 night in Nov 2025

4/10 Poor

Jeanne

Stayed 1 night in Nov 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel located very conveniently. Well staffed and maintained.
Stayed 3 nights in Oct 2025

10/10 Excellent

Debra, Fanwood

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The bed was very comfortable and the staff was very friendly.
Breakfast view
Stayed 2 nights in Nov 2025

10/10 Excellent

michael

Stayed 2 nights in Oct 2025

10/10 Excellent

J Lawrence

Business traveler
Liked: Cleanliness, staff & service, amenities
Check in person was outstanding. I saw her defuse two potentially ugly situations in 5 minutes
Stayed 1 night in Oct 2025

2/10 Terrible

Shayne

Business traveler
Disliked: Staff & service, amenities
I showed up and they told me they don’t accept my credit card and I had to scramble to move money around since I already booked the room. No where did it state there was limitations on what kind of card I can use to check in
Stayed 1 night in Oct 2025

2/10 Terrible

Danielle

Stayed 1 night in Oct 2025

6/10 Okay

colleen

Stayed 2 nights in Oct 2025

10/10 Excellent

shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very friendly and helpful. Breakfast is great! We love staying here!
Stayed 4 nights in Oct 2025

10/10 Excellent

Caroline Fuentinegra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really love the hotel and the bed is so comfy.
Stayed 3 nights in Oct 2025

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