TRU By Hilton Crossett

2.5 star property

Choose dates to view prices

Photo gallery for TRU By Hilton Crossett

Free daily buffet breakfast
Outdoor pool
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
920 Unity Road, Crossett, AR, 71635
  • Place, Ashley County Medical Center
    ‪3 min walk‬
  • Place, Crossett Sports Complex
    ‪3 min drive‬
  • Place, Moro Bay State Park
    ‪56 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

About the neighborhood

Crossett

Located within a 5-minute walk of Ashley County Medical Center, TRU By Hilton Crossett is within a mile (2 km) of Crossett Sports Complex. This 85-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Ashley County Medical Center - 3 min walk - 0.2 miles
  • Crossett Sports Complex - 3 min drive - 1.2 miles
  • Crossett City Park - 6 min drive - 2.9 miles
  • Chemin-A-Haut State Park - 29 min drive - 28.9 miles
  • Moro Bay State Park - 56 min drive - 49.1 miles

Getting around

  • El Dorado, AR (ELD-Goodwin Field) - 58 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Big Star - ‬4 min drive
  • ‪Popeyes Louisiana Kitchen - ‬1 min walk
  • ‪Fiesta Linda - ‬4 min drive
  • ‪Andy's - ‬4 min drive

About this property

TRU By Hilton Crossett

At TRU By Hilton Crossett, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a hot tub, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and 49-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, safes, and ironing boards are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per night
  • Dogs and cats only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Crossett Hotel
TRU Hilton Hotel
TRU By Hilton Crossett Hotel
TRU By Hilton Crossett Crossett
TRU By Hilton Crossett Hotel Crossett

Frequently asked questions

Are free cancellation options available at TRU By Hilton Crossett?

TRU By Hilton Crossett provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at TRU By Hilton Crossett?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at TRU By Hilton Crossett on Apr 5, 2026 start from $136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near TRU By Hilton Crossett?

This hotel is located in Crossett within a short 18-minute walk of Crossett Sports Complex. Crossett City Park is also within a driving distance of 3.2 mi.

Is there parking available at TRU By Hilton Crossett?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does TRU By Hilton Crossett feature a casino on the premises?

No, TRU By Hilton Crossett doesn't have a casino.

Will I find an indoor pool at TRU By Hilton Crossett?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at TRU By Hilton Crossett?

Couples will appreciate amenities like an outdoor pool, free breakfast, and a terrace at this hotel.

Does TRU By Hilton Crossett have a hot tub?

Yes, this hotel has a spa tub.

Does TRU By Hilton Crossett have a restaurant with a breakfast menu?

TRU By Hilton Crossett offers free buffet breakfast each morning though there is no restaurant.

Will TRU By Hilton Crossett allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at TRU By Hilton Crossett for a fee of USD 50.00 per accommodation, per night.

Does TRU By Hilton Crossett have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at TRU By Hilton Crossett?

No, there aren't any guestrooms with balconies at TRU By Hilton Crossett.

TRU By Hilton Crossett Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 173 out of 279 reviews
Rating 8 - Good. 66 out of 279 reviews
Rating 6 - Okay. 15 out of 279 reviews
Rating 4 - Poor. 12 out of 279 reviews
Rating 2 - Terrible. 13 out of 279 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service
I would give it a five. However there wasn’t a microwave in the room. It did have a refrigerator. Shower was nice. The bed was comfortable. I slept good. My baby threw up and my husband couldn’t go back to sleep afterwards. However overall it was a good stay. There wasn’t anything to drink at breakfast except for coffee and milk. The drink machine at breakfast was out of service. It was quiet, clean and comfortable though. Overall it was good.
Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Stayed 1 night in Dec 2025

10/10 Excellent

Nily

Stayed 1 night in Dec 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need more of a variety on food to eat.
Stayed 1 night in Dec 2025

8/10 Good

Margo

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is very comfortable in general only issue we’ve had is checking in early when I’ve requested to check in early. We were in town for our father‘s funeral and even though I requested to check in early prior, they still will not allow us to then wanted to charge us $50 to do so. We had several people from out of town that stayed at the same hotel and when they went to go check in early, they were given the same issue. I know it’s policy but when you request it a day or two beforehand and let them know why you’re checking in early because you’re there for a funeral. That is crap. I’m sorry but it is Hilton needs to reevaluate their check-in policy. That is just my opinion. I have stayed at this hotel several times now and each time checking in early has been a big problem, Along with the day person that normally checks in she has been rude. The rest of the staff and the evening clerk have been awesome. Some of our family that stayed there as well. Very put off by it to the point they said next time they will stay at the lower rate hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Margo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay has been good overall. Staff is very friendly hotel is clean and comfortable. Only one complaint is being charged for checking in early half hour early, so we had to wait and the front desk person at the time was very rude, when I finally did get checked in with a different front desk clerk she was awesome.
Stayed 4 nights in Nov 2025

10/10 Excellent

Camiesa

Stayed 1 night in Nov 2025

8/10 Good

Paulette

Liked: Property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Helen J, Pomona

Stayed 1 night in Nov 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for my sister’s funeral. They weren’t kind and compassionate. The room was extremely nice. Good place to stay. ALL the staff we met was generally kind. Good stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Stayed 1 night in Oct 2025

10/10 Excellent

Margo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, just wished the pool was open.
Stayed 2 nights in Oct 2025

6/10 Okay

sherrie

Traveled with pets
Liked: Staff & service
What I didn’t like was we had lots of ants, they had to come spray our room. There was hair in the shower & some thing sticky on the shower door. Also cob webs in every single corner. We were told there wasn’t anything the could do. What I liked was the decoration & the water/ice machine. Very quiet. Pet friendly & lots of space for the dogs. Glinda was great!!! Thanks so much Glinda!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Oct 2025

4/10 Poor

REA

Liked: Staff & service
Disliked: Property conditions & facilities
There was NOOO HOT WATER
Stayed 2 nights in Sep 2025

6/10 Okay

Keith

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was nice but the price was to high for the area and it's surroundings and no maintenace.
Stayed 1 night in Sep 2025

4/10 Poor

Larry

Business traveler
Disliked: Cleanliness, property conditions & facilities
There were ants in the bathroom. There was mildew in the shower. The towels needed bleaching. A desk lamp stopped working as soon as I turned it on. The water doesn't get hot. The property is relatively new, but cheaply constructed. The door frame of the bathroom looks like it's separating from the wall.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

2/10 Terrible

Brandon

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The property's hot water went out during my stay. Hilton has refused to help with any sort of refund or satisfaction regarding this due to booking with a 3rd party (expedia). You're not considered a "guest" at Hilton unless you book directly with them and they feel no obligation to you as a customer.
Stayed 4 nights in Jul 2025

10/10 Excellent

SEDONIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family reunion.

It was a great time to be in the area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Guirlanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is sooo cute! Love the colors & the modern design inside & out. It was very comfortable & accommodating.They had everything we needed & more
Stayed 2 nights in Jun 2025

8/10 Good

Angela

Stayed 1 night in Jun 2025