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Cozumel Hotel & Resort - All Inclusive

3.5 star property

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Photo gallery for Cozumel Hotel & Resort - All Inclusive

On the beach, sun loungers, beach umbrellas, beach towels
Lobby
Deep-tissue massages, beach massages
On the beach, sun loungers, beach umbrellas, beach towels
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Place, Dolphinaris
    ‪5 min walk‬
  • Place, Stingray Beach
    ‪11 min walk‬
  • Place, Cozumel Maritime Terminal
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, iron/ironing board, bed sheets

Standard Room, 2 Double Beds

7.8 out of 10
Good
(238 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi) | In-room safe, desk, iron/ironing board, bed sheets

Superior Room (With Jacuzzi)

8.4 out of 10
Very good
(8 reviews)
  • Garden view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, bed sheets

Standard Room, 1 King Bed

8.2 out of 10
Very good
(12 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Cozumel

Located in Colonos Cuzamil, Cozumel Hotel & Resort - All Inclusive is 1.6 mi (2.6 km) from Cozumel Museum and within a 10-minute drive of other popular attractions like Chankanaab National Park. This 179-room, 3.5-star hotel has 2 restaurants along with conveniences like an outdoor pool and free self parking.

What's nearby

  • Dolphinaris - 5 min walk - 0.3 miles
  • Stingray Beach - 11 min walk - 0.6 miles
  • Plaza Punta Langosta - 16 min walk - 0.9 miles
  • Cozumel Maritime Terminal - 3 min drive - 1.6 miles
  • Cozumel Museum - 3 min drive - 1.6 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Chilangos - ‬11 min walk
  • ‪Subway - ‬10 min walk
  • ‪Restaurant Los Girasoles - ‬1 min walk
  • ‪Palapas Bar - ‬6 min walk
  • ‪El Chef Ángel - ‬19 min walk

About this property

Cozumel Hotel & Resort - All Inclusive

Cozumel Hotel & Resort - All Inclusive features an outdoor pool, a children's pool, and a gym. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive hotel include free WiFi in public areas, a conference center, and a business center.
Guests can expect to find 40-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include furnished balconies, safes, and phones.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Similar properties

Exterior
Allegro Cozumel All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
8.2 out of 10, Very Good, 1,094 reviews
Allegro Cozumel All Inclusive

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Children's pool
  • Evening entertainment
  • Games
  • Gym
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1600 per accommodation (varies based on length of stay), plus a one-time cleaning fee of MXN 100
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 1600 per accommodation (varies based on length of stay) plus MXN 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Frequently asked questions

Will I find all-inclusive rates at Cozumel Hotel & Resort - All Inclusive?

Cozumel Hotel & Resort - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling and kayaking.

How much does it cost to stay at Cozumel Hotel & Resort - All Inclusive?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Cozumel Hotel & Resort - All Inclusive on Apr 1, 2026 start from $212, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Cozumel Hotel & Resort - All Inclusive?

Cozumel Hotel & Resort - All Inclusive offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What can I see around Cozumel Hotel & Resort - All Inclusive?

This hotel is situated in Colonos Cuzamil within a short 12-minute walk of Stingray Beach and also 13 minutes on foot from Plaza Punta Langosta. You'll also find Villa Blanca Reef and Palacio Municipal less than a mile away.

Is parking available on site at Cozumel Hotel & Resort - All Inclusive?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Cozumel Hotel & Resort - All Inclusive?

Spa services at the hotel include deep-tissue massages.

Does Cozumel Hotel & Resort - All Inclusive include a casino on the premises?

No, Cozumel Hotel & Resort - All Inclusive doesn't have a casino.

Will I find an indoor pool at Cozumel Hotel & Resort - All Inclusive?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Cozumel Hotel & Resort - All Inclusive?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and 2 restaurants.

Are there hot tubs at Cozumel Hotel & Resort - All Inclusive?

No, there isn't a spa tub at this hotel.

Does Cozumel Hotel & Resort - All Inclusive have a restaurant that serves breakfast?

No, Cozumel Hotel & Resort - All Inclusive doesn't have a restaurant that serves breakfast.

Will Cozumel Hotel & Resort - All Inclusive allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Cozumel Hotel & Resort - All Inclusive for a fee of MXN 1600 per accommodation, per week. The property also provides food and water bowls.

Are there connecting rooms at Cozumel Hotel & Resort - All Inclusive?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Cozumel Hotel & Resort - All Inclusive?

The closest major airport to Cozumel Hotel & Resort - All Inclusive is Cozumel Intl. Airport (CZM), which is 2.9 mi away (10 minutes by car).

Are there rooms with balconies at Cozumel Hotel & Resort - All Inclusive?

Yes, every guestroom at Cozumel Hotel & Resort - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Cozumel Hotel & Resort - All Inclusive offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Cozumel Hotel & Resort - All Inclusive.

Cozumel Hotel & Resort - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 580 out of 1328 reviews
Rating 8 - Good. 376 out of 1328 reviews
Rating 6 - Okay. 205 out of 1328 reviews
Rating 4 - Poor. 90 out of 1328 reviews
Rating 2 - Terrible. 77 out of 1328 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at the Cozumel Hotel and Resort when we make our yearly trip. You just can't beat the great staff, the huge pool with the great courtyard, and dining in the beachside restaurant for breakfast. You can snorkel or dive from their pier and the dive shop is right there. It's close enough to walk to downtown San Miquel, or you can take a taxi. They have car rentals also, or bikes if you want to get some exercise. It's a WIN WIN WIN!
Stayed 7 nights in Mar 2026

6/10 Okay

Milagros R

Traveled with family
Liked: Cleanliness
I would like to start by saying that everyone was nice and welcoming. From the cleaning lady to the front desk people. I felt absolutely in love with the workers and everyone that works in the resort. The hotel is nice and the pool is big, my family and I were very pleased with the rooms and amenities. However, what we dislike the most was that we we were not able to sit down at any of the 2 restaurants to have dinner because according to the “guest concierge” dinner was completely booked for the rest of the week. I wasn’t aware that we needed to make reservations to the restaurant since I was under the assumption that it is an all inclusive resort. With that said, we were limited to have dinner in the buffet area. I’m not sure what happens during dinner hours but the food was terrible. No salt, no flavor, it was just awful. We were surprised because during breakfast and lunch the food was ok but dinner time we were forced to go out and eat because we were hungry. They also have a snack bar that serves nachos, wings, burger and salad. My children, husband and I pretty much survived with that. Other than that, I was very disappointed that we were not able to eat a normal dinner based on “all inclusive privileges”, I expressed my concerns to the person from guest concierge but he didn’t seem to care. I explained that we were staying for 4 nights and 5 days … and still there were no accommodations after expressing my frustration.
Stayed 4 nights in Jan 2026

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, amenities
Had to move room,1st room unacceptable 2 beds and adjoined another room very noisy & bathtub not the best. Moved us second room updated with King as requested but no dresser. The food buffet was just ok only got to full-service restaurant 1 time food very good & service, snack bar also good. The Staff was great & very accommodating
Stayed 7 nights in Jan 2026

6/10 Okay

Joseph

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Grounds and building need major update . Place was clean ,but not enough staff and only 2 restaurants , one open for breakfast , lunch and dinner other only open 3 days a week by reservation. Looks like they are trying to save money even that the place seamed full.
Stayed 7 nights in Jan 2026

2/10 Terrible

Riyaz, Plano

Traveled with family
Disliked: Amenities
This place is not a resort by any stretch of imagination. It says “On beach” in About this Property. There is no beach. You have to either cross the street or go through a tunnel to reach the other side which is on the water. There is a small area by which you can get into the water, but there is no beach as the terrain is very rocky. There is no WiFi or coffee maker available in the room. This is something very basic that even low end hotels in the US provide. There is coffee available in the lobby but even that is sporadic and not available all the time. The rooms themselves make you feel that you are in a Motel 6. Very low quality towels and a small/tiny bottle of shampoo and a tiny bar soap. Staff is not very helpful or pleasant and many barely speak any English. Food is not anything to write about either. Even if this place sounds like a good deal I would not waste any money here.
Stayed 5 nights in Dec 2025

4/10 Poor

Stephanie R

Stayed 5 nights in Dec 2025

2/10 Terrible

Abhinav

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel itself was quite modest in terms of its look and feel. The staff, barring a few, were mostly rude and unhappy. The rooms & beds were pretty small and the toiletries were poor quality. Worst of all, the food was sub-standard and pathetic, as was the quality of alcohol - the only palatable meal was breakfast which was basically freshly made eggs and fruits for us. They used to run out of bottled water every day and asked us to refill older bottles. We have stayed in several all-inclusive hotels over the years, but this one has to rank as the worst experience ever and surely not recommended.
Stayed 5 nights in Dec 2025

2/10 Terrible

Marwa

Traveled with family
Disliked: Amenities, property conditions & facilities
Room is ver poor for a 4 stars hotel, when we first checked in there were not even a chair in the room and furniture is poor in quality. Food variety is ver limited and there was only one restaurant working at a time
Stayed 5 nights in Dec 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, taking a tunnel under the main street to the beach area and snorkeling right from there. We snorkeled as far south as the ferry pier a few times, was very convenient. We borrowed the included bikes and went about 2 miles south (to the marina) and pretty far north as well. Very nice to walk 4-8 blocks to two grocery stores and the main square. You can catch a cab right in the parking lot. We took a cab most days for scuba and they were all friendly and charged the expected rate. The food here is buffet style, it is clean and well prepared but not very interesting. Same for the drinks, it's pretty much the all inclusive basics and nothing special. The shows were also pretty average. That said for the price you can't expect much more. You can take those savings and go elsewhere for a luxurious meal or a drink you might post a picture of on insta. Everyone seemed pretty happy with the resort, and many people in the hot tub were return visitors. If you are a foodie, or want pictures of food for whatever, this isn't the place. Also, no drinks (alcohol or otherwise) in the room fridge, or snacks for that matter, but the grocery is right down the street.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Stayed 7 nights in Dec 2025

6/10 Okay

George M

Traveled with family
Very good location, 10 minutes from the airport, good friendly staff and services, good snorkeling location, some staff in food court has some attitude issues, front end manager and staff are very helpful, they were able find my lost sunglasses, good housekeeping staff and service, Beware of the services at the lobby- especially the car rental service, very bad customer service , the rep name louis- he is very conning, try to cheat us with the service, then cancelled the car, we lost day, I never recommend the car rental in the lobby, the place need good renovations to attract the customers, and good entertainments,
Stayed 5 nights in Dec 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Amenities, property conditions & facilities
Cleanliness of rooms. Staff was super polite. However breakfast staff seemed ignore people at times which was very disappointing. Lots of space around the pool!
Large pool
Stayed 7 nights in Dec 2025

10/10 Excellent

Hernan Geovany

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing 🙌
Stayed 6 nights in Dec 2025

8/10 Good

Brett

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was good! I think management of expectations is important, it is very, very small. No complaints about the room, AC worked great, but it’s very no frills. Not a lot of food variety but it was good food. Pleasant staff, convenient location. If you like a bigger resort with lots of food options, this won’t be for you. In one week the restaurant was only open once leaving only the buffet. Great for divers/snorklers.
Stayed 7 nights in Dec 2025

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, when you check out at noon on your last day you can use the facilities but you will pay cash for anything you concume!
Stayed 2 nights in Dec 2025

6/10 Okay

Hiu Tim

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Room : bedsheet & towel not very clean, water a bit smelly , TV bad signal , room are not soundproofed, can hear people talking from hallway and pool, construction work during napping time Staff : they are good , kind & helpful , smiling face always Amenities : no WiFi in room, free snorkeling tools can be borrow, swimming pool clear & clean, foods are drinks are not bad
Stayed 5 nights in Dec 2025

8/10 Good

Steven Wayde

Liked: Cleanliness, property conditions & facilities
all good
Stayed 7 nights in Dec 2025

6/10 Okay

Joseph

Traveled with group
Liked: Cleanliness
No hot water one evening. Took several attempts at the desk before concern was addressed,
Stayed 7 nights in Dec 2025

8/10 Good

Jaimie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are frequent guests of this property. This stay was pretty typical... amazing staff, great pool, very enjoyable "beach" area. Anybody that's looking for a budget friendly place to stay, that's an easy walk to great shopping and restaurants while also offering a super friendly and accomodating staff, should def consider Hotel Cozumel & Resort. We'll be back in February!
Stayed 14 nights in Dec 2025

8/10 Good

Michael

Stayed 3 nights in Dec 2025

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Dec 2025

10/10 Excellent

Berlie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courteous and helpful. The building and grounds were kept clean and in good order. The food was good and the selection was adequate. The rooms facing the street are a bit noisy from the traffic at night. They also take care of insect and vermin pests as I did not see any. There is no beach to speak of as the water gets deep right away, but there is easy access to wonderful snorkeling or diving. I would stay at the Cozumel Hotel and Resort if I visit Cozumel again.
Stayed 10 nights in Dec 2025

10/10 Excellent

Kyle

Stayed 7 nights in Dec 2025

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a lovely trip! All of the staff were friendly & helpful if needed. Our room was spotless on check in and when cleaned during the day was always supplied with plenty of towels and soaps if needed. The food was pretty good, and drinks were always amazing. Especially loved the walkway across to the beach and buffet area. We took part in some of the daily activities and night entertainment and really enjoyed the staff running those events welcoming everyone in to play. Can’t wait to visit again
View from our patio early morning
First night Italian - main course à la carte
First night dessert à la carte
Stayed 7 nights in Dec 2025

10/10 Excellent

Alondra Castro

Stayed 3 nights in Dec 2025

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