Pullman Cologne

Luxury hotel with a full-service spa and a fitness center

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Experience the sleek, modern design of the Pullman Hotel, featuring a prominent entrance and covered area.

Relax in a spacious room with a large bed, nightstand, and glass shower enclosure.

Relax in a serene space with large windows, lounge chairs, and a potted plant.

Enjoy a casual yet upscale dining experience at our bar with a long counter and comfortable seating areas.

Guests can relax in the stylish lobby, featuring a reception desk, comfortable seating areas, and a bookshelf with decorative items.

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Spa
Air conditioning
Gym
Parking available

Explore the area

Helenenstr. 14, Cologne, NW, 50667

Cologne Cathedral
‪12 min walk‬
Old Market
‪13 min walk‬
City Hall
‪13 min walk‬
Cologne (CGN-Cologne - Bonn)
‪16 min drive‬

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Room options

Enjoy a comfortable stay in this stylish room featuring a large bed, sitting area, and desk with a city view.

Superior Room, 1 King Bed

Very good

279 sq ft
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed (Domblick)

Excellent

268 sq ft
Sleeps 2
1 King Bed

Relax in a serene space with a large bed, TV, and cozy seating area.

Deluxe Suite, 1 King Bed

538 sq ft
1 bedroom
Sleeps 3
1 King Bed

Relax in comfort with a large bed, desk, and TV, plus a window with curtains for natural ambiance.

Deluxe Room, 1 King Bed

Excellent

269 sq ft
Sleeps 2
1 King Bed

Superior Room, 2 Twin Beds

Excellent

279 sq ft
Sleeps 2
2 Twin Beds

About the neighborhood

Cologne

Located in Innenstadt, Pullman Cologne is a leisurely stroll from popular sights such as Wallraf-Richartz Museum and Old Market. This 275-room, 4.5-star hotel has a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

Cologne Cathedral - 12 min walk - 0.7 miles
Old Market - 13 min walk - 0.7 miles
City Hall - 13 min walk - 0.7 miles
Musical Dome - 15 min walk - 0.8 miles
Cologne Zoo - 4 min drive - 1.9 miles

Getting around

Friesenplatz U-Bahn - 6 min walk
Cologne West Station - 12 min walk
Cologne - Bonn Airport (CGN) - 19 min drive

Restaurants

‪Jameson Distillery Pub - ‬2 min walk
‪Lab12 Bar - ‬1 min walk
‪Bastian's - ‬3 min walk
‪Curry B. - ‬3 min walk
‪Bar e.l.f. - ‬1 min walk

About this property

Pullman Cologne

Luxury hotel with a full-service spa and a fitness center

Guests staying at Pullman Cologne enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is available for EUR 29 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a conference center, free newspapers, and a terrace.

Guests can expect wired internet, free WiFi, and flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Minibars, coffee makers, and laptop-compatible safes are also available. Housekeeping is available on request.

Recreational amenities at the hotel include a fitness center.

Spa Pullman has 1 treatment room. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.

Languages

Dutch, English, French, German, Italian, Spanish

Similar properties

Enjoy al fresco dining on this rooftop terrace with city views of a historic cathedral and surrounding buildings.

Pet friendly
Free WiFi
Restaurant
Air conditioning

$86 nightly

Aug 31 - Sep 1

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi; wired internet (EUR 9.90 per 24-hour period)
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Self parking on site (EUR 29 per night)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
A bar/lounge
A restaurant

Restaurants on site

d.light
e.l.f.
LAB12

Things to do

Full-service spa
Gym

Family friendly

In-room babysitting (surcharge)
In-room crib
Laundry facilities
Rollaway/extra bed (surcharge)
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

16 meeting rooms
Conference center

Outdoors

Terrace

Full-service spa

Facials
Massage
Sauna
Spa open daily
Treatment room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator

12 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1971
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Free crib
Hypo-allergenic bedding
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

Flat-screen TV with satellite channels
Pay movies

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 6 to March 1:

Bar/Lounge

Access methods

Staffed front desk

Pets

This property welcomes pets for EUR 18 per pet, per night
Food and water bowls are available
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for EUR 35.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

An effective city/local tax rate of 5.35 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately EUR 28 per person
Fee for in-room wired internet: EUR 9.90 per 24-hour period (rates may vary)
Self parking fee: EUR 29 per night
Pet fee: EUR 18 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in: 3 PM—-5:30 AM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a smoke detector.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Cologne Pullman

Pullman Cologne

Pullman Hotel Cologne

Pullman Cologne Hotel Cologne

Pullman Cologne Hotel

Pullman Cologne Cologne

Pullman Cologne Hotel Cologne

Frequently asked questions

Are free cancellation options available at Pullman Cologne?

Pullman Cologne offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Pullman Cologne?

As of Aug 5, 2025, prices found for a 1-night stay for 2 adults at Pullman Cologne on Aug 31, 2025 start from $103.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Pullman Cologne?

This hotel is situated in Innenstadt within a short 16-minute walk of Cologne Cathedral and also 17 minutes on foot from Musical Dome. You'll also find Chocolate Museum and LANXESS Arena within a short drive.

Is parking available on site at Pullman Cologne?

Yes, parking is offered for EUR 29 per night. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Pullman Cologne?

Spa Pullman is the hotel's spa and services include body treatments, facials, and massages.

Does Pullman Cologne include a casino at the property?

No, Pullman Cologne doesn't have a casino.

Will I find an indoor pool at Pullman Cologne?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Pullman Cologne?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Pullman Cologne?

No, but guests can enjoy a sauna at this hotel.

Does Pullman Cologne feature a restaurant that includes a breakfast menu?

Yes, Pullman Cologne serves buffet breakfast for a surcharge each morning at d.light.

Will Pullman Cologne allow pets to stay for free?

Although they can't stay for free, pets are welcome at Pullman Cologne for a fee of EUR 18 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Pullman Cologne?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Pullman Cologne?

The closest major airport to Pullman Cologne is Cologne - Bonn Airport (CGN), which is 9.8 mi away (19 minutes by car). Another top airport is Düsseldorf Intl. Airport (DUS), which is around 24.6 mi away.

Are there rooms with balconies that I can book at Pullman Cologne?

No, you won't find guestrooms with balconies at Pullman Cologne.

Pullman Cologne Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Nathan

May 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent! Very convenient location. In one direction is the river altstadt and cathedral. In the other is the park ring and the varios neighborhoods. Short walk to the main shopping streets and the Neumarkt trams stops. Excellent views from my room. Large bed big windows tv. Everything was great. Will do again.

Stayed 4 nights in May 2025

10/10 Excellent

Kutira

Traveled with partner

May 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the Pullman in Cologne. Amazing location, huge rooms, fabulous breakfast buffet.

Stayed 2 nights in Apr 2025

10/10 Excellent

Catherine, Anamosa

Traveled with partner

May 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely place to stay. Friendly staff, excellent service and great restaurant. Will happily stay again

Stayed 4 nights in Apr 2025

6/10 Okay

Hamza

Apr 25, 2025

Disliked: Cleanliness

Not the quality you expect from Pullman

Customer service needs some work. I found somebody's hair on my bed on day one. I told two different reception staff members but nothing happened. My complaint fell on deaf ears. Don't think they were that bothered. Definitely not the quality you expect from Pullman. I gave this hotel a second chance after staying through Carnival but will be looking at other options in the future.

Stayed 2 nights in Apr 2025

6/10 Okay

Seyed Ali, Kirkland

Apr 23, 2025

Liked: Staff & service, amenities

Disliked: Cleanliness

I wouldn't recommend this hotel, especially compared to others of the same rating. When I arrived one of the bath towels was dirty and the room as a whole felt old and in disrepair. The shower head was constantly dripping, no matter what I tried. The internet speed was incredibly slow (1-2 Mbps!) even though wifi reception was good, to the point that I couldn't really do anything. It felt like dial-up. Also, the quality of the towels was very poor, I had white fluff everywhere! Lower quality than others The lobby and facilities in general were quite nice though. The fondant au chocolat was great, and the gym equipment was pretty good by hotel standards (treadmills, rowing machine, weights, swiss ball, etc.). The sauna area was also clean and nice, although the sauna itself was a little cold. The hotel staff were also very nice and helpful. Unfortunately, the quality of the stay is determined by the room experience, and that fell very short.

Stayed 2 nights in Apr 2025

2/10 Terrible

Brigette

Traveled with family

Apr 22, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

My family stayed at the Pullman in Cologne. We had several rooms. On the day we were checking out, one of my family members who was staying in a separate room had a medical emergency and needed to go to the hospital. We notified numerous hotel staff and called for an ambulance. This family member had a birthday card with several hundred dollars in it in her room. The card was accidentally left in the room and we did not realize until days later. It was found by hotel staff and instead of giving it to the receptionist to contact us, it was kept by the staff member.

10/10 Excellent

Fiona

Traveled with partner

Apr 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very clean, great shower & comfortable bed. Our room was a bit tired looking but that didn't affect our stay. Lovely hotel with friendly staff & ideally situated. Would definitely stay here again.

Stayed 4 nights in Apr 2025

8/10 Good

David

Apr 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

delicious breakfast, peace and quiet stay

Stayed 2 nights in Apr 2025

10/10 Excellent

Holly

Apr 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice hotel

Really nice hotel! Room was huge and clean, bed was comfortable and also really big Had a lovely view of the cathedral, and the hotel was in a good location - would recommend!

Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Apr 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

8/10 Good

Jarred

Apr 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great city break hotel close to the city.

Overall great comfortable stay. Would of been nice to have a bit more storage space such as a bedside drawer and a towel rail, but these are only minor. Slight imperfections around the room, but again minor. Restaurant was quiet but the food was good and quite prompt. Breakfast was also nice with a wide variety. Staff were helpful when needed and were very accommodating with our bags when we went out to explore before check in and after check out. Overall it was great, maybe just add those little touches to the room, it would be excellent. Anyways you can't be mad with the cathedral views from your room!

Stayed 2 nights in Apr 2025

10/10 Excellent

LUKE MICHAEL, NEWPORT

Apr 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I cannot say one bad thing. Loved it.

Stayed 7 nights in Mar 2025

10/10 Excellent

Joseph R

Apr 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent room and facilities, professional and always available staff, excellent dining, convenient location about 15 minutes walk from Central Station.

Stayed 6 nights in Apr 2025

10/10 Excellent

Graeme

Business traveler

Apr 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

8/10 Good

Daniel, peabody

Traveled with group

Apr 6, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very nice stay. Close enough to everything but still set back in safe neighborhood.

Stayed 2 nights in Apr 2025

4/10 Poor

Brian

Apr 5, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

I have never stayed in a hotel where the manager has said to me “it’s not my problem “ the air conditioning did not work . I was told the hotel was in winter mode and to open my window. I would not recommend this hotel at all

Stayed 2 nights in Apr 2025

2/10 Terrible

RAMON

Mar 30, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Ivan

Mar 25, 2025

Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Business traveler

Mar 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel in fußläufiger Lage zum Dom. Sehr zuvorkommendes und freundliches Personal.

Stayed 3 nights in Mar 2025

10/10 Excellent

ELIZABETH

Mar 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Mar 17, 2025

Liked: Cleanliness

Stayed 2 nights in Mar 2025

6/10 Okay

haluk

Business traveler

Mar 13, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Rude receptionist

The hotel, its location, the rooms, and the breakfast were all good. However, when I checked in around 12:30, the receptionist, whose name starts with 'M,' was very rude. She didn’t even bother checking if a room was available early. Without saying hello or greeting me, she simply said, 'Check-in time is at 15:00.' The way she treated me was very impolite.

Stayed 1 night in Mar 2025