Hotel y Aguas Termales de Chignahuapan

Riverfront hotel with a full-service spa and free water park access

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Relax by the resort's multiple pools and water slides surrounded by lush greenery and hills.

Stroll down the corridor, lined with artwork and potted plants, to a room with a view of the outdoors.

Stroll through our serene courtyard, lined with lush greenery and beautiful potted plants, and take a seat on one of our benches.

Cobblestone courtyard surrounded by historic buildings with lush potted plants.

Experience the serene ambiance of Effleurage, where a checkered floor and brick wall create a soothing atmosphere.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Spa
Bar
Pool
Room service
Parking included
Housekeeping

Explore the area

Domicilio conocido Barrio de Tenextla, Chignahuapan, PUE, 73300

Tuliman Waterfalls
Chignahuapan Downtown Park
‪6 min drive‬
Quetzalapan Falls
‪9 min drive‬

Room options

Junior Room

Exceptional

Mountain view
Sleeps 4
2 Double Beds

Club Room

Exceptional

Mountain view
Sleeps 4
2 Double Beds

About the neighborhood

Chignahuapan

Located 2.3 mi (3.6 km) from Laguna de Chignahuapan, Hotel y Aguas Termales de Chignahuapan is within a 15-minute drive of Kiosco Mudéjar. This 65-room, 3.5-star hotel has a full-service spa, a free water park, and a restaurant.

What's nearby

Chignahuapan Downtown Park - 6 min drive - 2.8 miles
Basilica of the Immaculate Conception - 6 min drive - 2.8 miles
Casa del Axolote - 6 min drive - 3.3 miles
Quetzalapan Falls - 9 min drive - 3.1 miles
The Murals of Zacatlan - 19 min drive - 11.0 miles

Getting around

Puebla Intl. Airport (PBC) - 127 min drive

Restaurants

‪El Rincon Mexicano - ‬10 min drive
‪Enrico Ristorante - ‬10 min drive
‪Chiconahui - ‬11 min drive
‪El Portalito - ‬11 min drive
‪Salón Social "La Taberna - ‬11 min drive

About this property

Hotel y Aguas Termales de Chignahuapan

Riverfront hotel with a full-service spa and free water park access

Guests of Hotel y Aguas Termales de Chignahuapan have access to a full-service spa, a free water park, and an indoor pool. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Other amenities at this hot springs hotel include a children's pool, a sauna, and free WiFi in public areas.

Guests can expect free WiFi and 32-inch LED TVs with cable channels. Stretch out in the spring water tub. Other standard amenities include phones, desks, and wardrobes or closets.

Hot springs and a complimentary water park with waterslides are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs open between 7:30 AM and 6:00 PM.

Languages

English, Spanish

Similar properties

Stunning hotel entrance with a spacious overhang and beautiful palm trees.

Pool
Parking included
Free WiFi
Room service

$61 nightly

Aug 11 - Aug 12

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

A bar/lounge
A restaurant
Snack bar/deli

Things to do

Children's pool
Free water park
Full-service spa
Hot spring
Indoor pool
Playground
Sauna
Shopping
Waterslide

Family friendly

Children's pool
Free water park access
Indoor pool
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
Guidebooks

Guest services

Housekeeping (daily)

Business services

3 meeting rooms
Computer station
Conference center (4,750 square feet of space)

Outdoors

Garden
In the mountains
On a river
Outdoor entertainment area
Pool loungers
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Facials
Hot spring
Hot springs open from 7:30 AM - 6:00 PM
Hot springs water temperature - 122 ºF
Hot stone massages
Hot tub
Reflexology
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)

Banquet hall
Fireplace in lobby
Reception hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Hair dryer (on request)
Separate bathtub and shower
Shampoo
Soap
Spring water bathtub
Toilet paper
Towels provided

Entertainment

32-inch LED TV with cable channels

Food and drink

Limited room service

Desk
Heating
Individual furnishings
Phone
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

Pool access available from 7:00 AM to 10:00 PM.
Hot springs access available from 7:30 AM to 6:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Y Aguas Termales Chignahuapan

Hotel y Aguas Termales de Chignahuapan Hotel

Hotel y Aguas Termales de Chignahuapan Chignahuapan

Hotel y Aguas Termales de Chignahuapan Hotel Chignahuapan

Frequently asked questions

Are free cancellation options available at Hotel y Aguas Termales de Chignahuapan?

Hotel y Aguas Termales de Chignahuapan provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel y Aguas Termales de Chignahuapan?

This hotel is located in Chignahuapan, close to Chignahuapan Downtown Park, Quetzalapan Falls, and Tuliman Waterfalls. You'll also find Basilica of the Immaculate Conception and Casa del Axolote within a short drive.

Is parking available on site at Hotel y Aguas Termales de Chignahuapan?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Hotel y Aguas Termales de Chignahuapan?

There is a full-service spa available for guests to enjoy and services include hot stone massages, aromatherapy, and hot springs.

Does Hotel y Aguas Termales de Chignahuapan have a casino at the property?

No, Hotel y Aguas Termales de Chignahuapan doesn't have a casino.

Will I find an indoor pool at Hotel y Aguas Termales de Chignahuapan?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about Hotel y Aguas Termales de Chignahuapan?

This riverfront hotel offers plenty of amenities for couples including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel y Aguas Termales de Chignahuapan?

Yes, this hotel has a spa tub.

Does Hotel y Aguas Termales de Chignahuapan feature a restaurant that includes a breakfast menu?

No, Hotel y Aguas Termales de Chignahuapan doesn't have a restaurant that serves breakfast.

Will Hotel y Aguas Termales de Chignahuapan allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel y Aguas Termales de Chignahuapan.

Are there connecting rooms at Hotel y Aguas Termales de Chignahuapan?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Hotel y Aguas Termales de Chignahuapan?

No, there aren't any guestrooms with balconies at Hotel y Aguas Termales de Chignahuapan.

Hotel y Aguas Termales de Chignahuapan Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

2/10 Terrible

Viviana

Traveled with family

Aug 4, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

It was our first time there, the rooms were very smelly, the food variety was limited specifically for the kids. And the transportation was very limited. We definitely not coming back.

Stayed 1 night in Jul 2025

8/10 Good

Patricia

Apr 18, 2025

Liked: Cleanliness, staff & service

Stayed 2 nights in Apr 2025

8/10 Good

Jade

Traveled with group

Jan 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Tener que esperar después de salir y entregar la habitación, no me gustó esperar a verificar que nada se lleva uno , aunque uno es honrado, pues lo hacen sentir como delincuente , las chicas de front desk no son muy amables , no sonríen demasiado serias.

Stayed 1 night in Jan 2025

10/10 Excellent

Nancy

Nov 26, 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Avelina

Traveled with group

Nov 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!!

Stayed 1 night in Nov 2024

2/10 Terrible

Diana

Traveled with partner

Nov 1, 2024

Disliked: Amenities, property conditions & facilities

Rooms were dirty, rat poop everywhere, things were falling apart.

Stayed 1 night in Oct 2024

10/10 Excellent

Fernando

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family

Oct 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo bien. Y limpio

Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Aug 15, 2024

Stayed 2 nights in Aug 2024

2/10 Terrible

martin

Oct 16, 2023

Stayed 1 night in Oct 2023

10/10 Excellent

Guadalupe

Traveled with partner

Sep 20, 2023

Liked: Cleanliness, property conditions & facilities

No coffe in the roon

Stayed 1 night in Sep 2023

10/10 Excellent

Sandra

Aug 16, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2023

10/10 Excellent

luis

Traveled with family

Oct 10, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Es un lugar diferente, definitivamente las aguas termales son el atractivo del lugar. Es un lugar para estar todo el día en la energía de las aguas. la experiencia del vapor térmico es muy buena, aunque tiene un costo extra. La comida, bien, sabor a provincia. El lugar tiene zonas de acceso público o sea de entrada por salida y me imagino que en temporada alta o en fines de semana no debe ser tan tranquilo. Excelente lugar no solo para descansar sino para cargar energía. La alberca para huéspedes tambien muy bien, aunque insisto , en días con gran. afluencia me imagino que queda pequeña.

Stayed 2 nights in Oct 2022

8/10 Good

Luis

Jul 1, 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Jul 5, 2021

Stayed 1 night in Jul 2021

10/10 Excellent

david

Dec 7, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little weekend escape

The scenic location makes the hotel perfect for a romantic getaway. Due to safety regulations from covid, the large thermal baths are temporarily closed to public use. But each room has its own private thermal tub. If you want to relax even more, check out the services from the spa. In the dining room, meals were served buffet style. And they making an excellent margarita...

Stayed 1 night in Dec 2020

4/10 Poor

Verified traveler

Feb 23, 2020

Stayed 1 night in Feb 2020

10/10 Excellent

Alfonso

Apr 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Muy bonito lugar

Stayed 1 night in Apr 2025

8/10 Good

Rebeca

Traveled with family

Apr 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Un lugar muy tranquilo y bonito, la limpieza es buena y el servicio del restaurante es excelente. Sin duda es un lugar recomendable

Stayed 1 night in Apr 2025

10/10 Excellent

Sergio

Apr 11, 2025

Liked: Cleanliness

Stayed 1 night in Apr 2025

10/10 Excellent

Edgar

Traveled with family and small children

Mar 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente servicio

Stayed 1 night in Feb 2025

8/10 Good

Juan Martin

Traveled with family and small children

Feb 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Es un buen hotel, sus habitaciones son cómodas, limpias y cuentan con lo necesario para nuestro hospedaje, y lo mejor de todo es que están ubicados en un lugar privilegiado con aguas termales, y tienen distintas albercas para disfrutar de ellas, aunque algunas son tan calientes que no muchos pueden o quieren entrar a ellas.

Stayed 2 nights in Jan 2025