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Hotel y Suites Axolotl

3.0 star property
Apartment in Chignahuapan with free parking

Choose dates to view prices

Photo gallery for Hotel y Suites Axolotl

Reception
Family Apartment, 2 Bedrooms | City view
2 bedrooms, premium bedding, pillowtop beds, blackout drapes
Garden view
43-inch Smart TV with cable channels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Outdoor Space
  • Barbecue grill
  • 24/7 front desk

Explore the area

View in a map
Matamoros Toltempan, Chignahuapan, PUE, 73300
  • Place, Basilica of the Immaculate Conception
    ‪8 min walk‬
  • Place, Chignahuapan Downtown Park
    ‪8 min walk‬
  • Place, Casa del Axolote
    ‪8 min walk‬

Room options

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | 2 bedrooms, premium bedding, pillowtop beds, blackout drapes

Family Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | 2 bedrooms, premium bedding, pillowtop beds, blackout drapes

Family Room, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Traditional Double Room

Traditional Double Room | 2 bedrooms, premium bedding, pillowtop beds, blackout drapes

Traditional Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room

Family Triple Room | 2 bedrooms, premium bedding, pillowtop beds, blackout drapes

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Chignahuapan

Hotel y Suites Axolotl places you 17.1 mi (27.5 km) from Piedras Encimadas Valley. This 6-room, 3-star apartment building welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.
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What's nearby

  • Basilica of the Immaculate Conception - 8 min walk - 0.5 miles
  • Chignahuapan Downtown Park - 8 min walk - 0.5 miles
  • Casa del Axolote - 8 min walk - 0.5 miles
  • Kiosco Mudéjar - 10 min walk - 0.6 miles
  • Parroquia de Santiago Apóstol - 10 min walk - 0.6 miles

Restaurants

  • ‪Restaurante "La Puerta - ‬13 min walk
  • ‪El Veneno - ‬10 min walk
  • ‪Restaurant El Legado - ‬11 min walk
  • ‪Café Del Centro - ‬12 min walk
  • ‪Enrico Ristorante - ‬14 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Hotel y Suites Axolotl

Apartment in Chignahuapan with free parking
Hotel y Suites Axolotl offers a TV in a common area, barbecue grills, and a garden. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
Each apartment features 2 bedrooms. Guests can expect to find free WiFi and a 43-inch Smart TV with cable channels. Relax with a rainfall shower, then climb into a pillowtop bed with premium linens. Housekeeping is available once per stay.

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Jan 4 - Jan 5
Total with taxes and fees
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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite self parking (max 1 space per unit)

Bedrooms

  • 2 bedrooms
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Pets stay free
  • Pets allowed in specific rooms

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Electrical adapters
  • Housekeeping available once per stay

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 6 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items
Turn off the lights, lock the doors, and return the keys

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment
Hotel y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment Chignahuapan
Y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment
Hotel y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment Chignahuapan

Frequently asked questions

Is a free cancellation option available at Hotel y Suites Axolotl?

Hotel y Suites Axolotl provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel y Suites Axolotl?

As of Jan 2, 2026, prices found for a 1-night stay for 2 adults at Hotel y Suites Axolotl on Jan 12, 2026 start from $25.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel y Suites Axolotl?

This apartment in Chignahuapan is within a 10-minute walk of Chignahuapan Downtown Park, Basilica of the Immaculate Conception, and Casa del Axolote. You'll also find Kiosco Mudéjar and Parroquia de Santiago Apóstol less than a mile away.

Is parking available on site at this apartment?

Yes, covered self parking is offered for free at the apartment. You'll find a max of 1 space per unit.

Does Hotel y Suites Axolotl feature a casino at the property?

No, Hotel y Suites Axolotl doesn't have a casino.

Is there an indoor pool at Hotel y Suites Axolotl?

No, there is no indoor pool at this apartment.

What do couples enjoy most about Hotel y Suites Axolotl?

Amenities that appeal to couples at this apartment include a pillowtop mattress, a rainfall showerhead, and a smart TV.

Are there hot tubs at Hotel y Suites Axolotl?

No, there isn't a spa tub at this apartment.

Does Hotel y Suites Axolotl feature a restaurant that includes a breakfast menu?

No, Hotel y Suites Axolotl doesn't have a restaurant that serves breakfast.

Does Hotel y Suites Axolotl allow pets to stay free of charge?

Yes, cats and dogs can stay for free at Hotel y Suites Axolotl.

Are there rooms with balconies at Hotel y Suites Axolotl?

No, there aren't any apartments with balconies at Hotel y Suites Axolotl.

Hotel y Suites Axolotl Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 33 out of 55 reviews
Rating 8 - Good. 12 out of 55 reviews
Rating 6 - Okay. 4 out of 55 reviews
Rating 4 - Poor. 0 out of 55 reviews
Rating 2 - Terrible. 6 out of 55 reviews

8.8/10

Cleanliness

7.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Andre

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This property is new and kept clean. The photos are beautiful. They provide great bedding and towels. There is good hot water, but water pressure is low. There is a great kitchen, but no cook wear or utensils which renders it useless. There is no heat or air conditioning. We visited in January and it gets very cold there in the winter. We brought a small heater, so we were comfortable enough, but without the heater we would have been warmer outside. I would stay there again, but I would travel with all I need to be comfortable there and I might try to find a place with air conditioning if it was a warm time of year.
Stayed 2 nights in Jan 2025

6/10 Okay

Viroun

Liked: Property conditions & facilities
Just ok
Stayed 1 night in Jun 2024

8/10 Good

JESUS GILDARDO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy limpo, Comodo, y si necesitas algo solo mandas un mensaje por Whatsapp a recepción y te atienden rapido
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect !! The service is great , the lady on front desk went above and beyond to make sure our sty were wonderful, room are spacious and clean, better the what I was expecting ....definitely we be coming back .. and the front lady with the beautiful eyes Need a raise 💵💵💵💵
Stayed 1 night in May 2021

8/10 Good

María del Pilar

Traveled with family
Liked: Cleanliness, room comfort
Todo muy bien... lo único fue una falta de comunicación o claridad en cuanto al cuarto elegido. Se portaron muy bien al hacernos el cambio correspondiente. Todo bien
Stayed 1 night in Aug 2025

6/10 Okay

Anai

Traveled with family and small children
No tenían la habitación a tiempo nunca me pasaron la clave del wifi cuando le hicieron la limpieza ala habitación no colocaron papel higiénico ni toallas limpias tuve que bajar yo por todo las almohadas están horribles y al final me querían cobrar un cargo adicional por mi hija menor cuando claramente en la aplicación yo coloque que llevaba un menor de edad
Stayed 2 nights in Aug 2025

10/10 Excellent

andrea

Liked: Cleanliness, property conditions & facilities
Un hotel muy agradable
Stayed 2 nights in Aug 2025

10/10 Excellent

Leoncio Guillermo

Liked: Cleanliness, property conditions & facilities
Exelente
Stayed 2 nights in Aug 2025

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities
Muy bonito
Stayed 1 night in Aug 2025

10/10 Excellent

Nanci

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Súper comoda, muy limpia , la atención fue excelente
Stayed 2 nights in Aug 2025

10/10 Excellent

Leonel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente estancia, departamento muy limpio, también muy económico. Muy recomendable.
Stayed 1 night in May 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Elvis, Villahermosa

Liked: Cleanliness, amenities, property conditions & facilities
Muy bien
Stayed 2 nights in Apr 2025

10/10 Excellent

GUADALUPE

Liked: Cleanliness, room comfort
EL LUGAR ES MUY BUENO Y BONITO Y LA ETENCION MUY BUENA, LO UNICO QUE NO ME GUSTO ES QUE POR EL TIPO DE PISO QUE TIENE ES MUY FRIA LA HABITACION, PERO TODO LO DEMAS MUY BIEN
Stayed 2 nights in Apr 2025

8/10 Good

Yara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
ES UNA PROPIEDAD QUE ESTA EN UN LUGAR CON POCAS CONSTRUCCIONES AL REDEDOR EL INTERNET NO LLEGA BIEN A LAS HABITACIONES Y NUNCA PUDE USAR EL SERVICIO DE TELEVISIÓN POR LA SEÑAL
Stayed 1 night in Feb 2025

10/10 Excellent

Otoniel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Me gusto la limpieza del lugar
Stayed 1 night in Feb 2025

10/10 Excellent

Gregorio Mario

Liked: Cleanliness, property conditions & facilities
buen servicio
Stayed 1 night in Jan 2025

10/10 Excellent

Arabela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo estaba cerca las personas en el hotel muy amables
Stayed 3 nights in Jan 2025

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Las habitaciones estaban muy sucias y muy deferidas, no cerraba las puertas de las recámaras ni del baño a la cocina integral le faltaban puertas que estaba tiradas en la parta de adentro , la puerta de la entrada tenía un hueco y se colaba mucho frío , las persianas estaban incompletas , muy malas condiciones de las habitaciones!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel to spend the night!
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, property conditions & facilities
La verdad es que está muy tranquilo ideal para descansar
Stayed 1 night in Dec 2024

6/10 Okay

Juan manuel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo bien muy limpio muy amable los empleados muy seguro el único problema es que no ahí suficiente agua caliente solo te alcanza para bañarse una persona
Stayed 1 night in Nov 2024

10/10 Excellent

Karim

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
exelente lugar
Stayed 2 nights in Nov 2024

2/10 Terrible

Irela

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Sucio y ruidoso. No hay amenidades en el baño mas que un sobre de shampoo para 4 personas. Toallas sucias. No hay ningun equipo para cocinar a pesar de que es una suite-departamento. El estacionamiento es un problema ya que hay que esperar a que despierten a otros huespedes para poder sacar tu auto.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica, Cdmx

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
El departamento esta muy bien ubicado, con todo lo necesario para descansar y turistear por la zona central y alrededores
Stayed 2 nights in Oct 2024

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